Janessa H.
JH
Janessa H.
Assistant Director (College of Business Career Center)
Higher Education
Enterprise (> 1000 emp.)
"Starfish - appointments"
4.5/5
What do you like best about Starfish?

In my role, I use Starfish every day to manage appointments; I find the system easy to use and quick. I also like that I can see all past notes. Review collected by and hosted on G2.com.

What do you dislike about Starfish?

It sometimes freezes if I open up an appointment. As well, I know students sometimes have a hard time finding an appropriate advisor. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Great Tool!"
4.5/5
What do you like best about Starfish?

Very quick and easy to submit information about students to students to help them know where they stand in the course. Review collected by and hosted on G2.com.

What do you dislike about Starfish?

It would be great if I could see the "stock" email and make edits to it prior to submission. Review collected by and hosted on G2.com.

Mehmet Soner C.
MC
Mehmet Soner C.
Marketing Analytics & Insights Specialist
Enterprise (> 1000 emp.)
"Starfish Connect Review"
4.5/5
What do you like best about Starfish?

The ease Starfish Connect provides for students to make an appointment with their professors and advisors. Seeing the available time slots and days for professors and advisors. Providing the distinction of making an appointment for advising or tutoring is really helpful too. Review collected by and hosted on G2.com.

What do you dislike about Starfish?

Sometimes professors are late to update their schedules. The system can remind professors to update their appointment date and times when advising sessions are approaching. Technical support can also be better. In certain questions and problems that the users might have, current response rate seems a bit slow. Review collected by and hosted on G2.com.

Verified User in Higher Education
EH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Review of Starfish Early Alert"
4/5
What do you like best about Starfish?

The system is easy to use. Integrated well with Blackboard and Canvas. Faculty have lots of options to identify students needing academic help. Review collected by and hosted on G2.com.

What do you dislike about Starfish?

Roll was harder than I expected. We spent lots of time with our integration rep from Starfish. Was very disappointed when I was told we were going to need to purchase more integration time to continue using our integration rep. Our goal was to have a stable working system that we could continue to maintain in the future. We just felt we were not receiving good information during implementation. Everything is working now and is stable. Review collected by and hosted on G2.com.

JR
Jen R.
Residence Life Coordinator
Higher Education
Enterprise (> 1000 emp.)
"Great experience so far!"
3.5/5
What do you like best about Starfish?

I think that different people across the university can connect to students all in one place. It is nice to get input from faculty about how students are doing in classes. It is a great way for advisers to take notes from meetings to see each student's individual history. I like the interface, it is easy to read and use. Review collected by and hosted on G2.com.

What do you dislike about Starfish?

You have to constantly add on new features. A few I can see in Starfish, but they aren't active and therefore are useless right now. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Starfish Early Alert-Great Tool for Educators"
5/5
What do you like best about Starfish?

Starfish Early Alert is a great tool for educators to use to track progress of their students, as well as communicate with students. It is a great place to leave notes about students so that anyone with access to Starfish can read the notes. It is also helpful that we require students to use it, so they may read messages in Starfish, but not in their school-provided email. Review collected by and hosted on G2.com.

What do you dislike about Starfish?

Sometimes it takes a while for the screens to load. For instance, if I have a student's record up and want to read specific notes, it may take a few minutes before it loads. Sometimes it gives an error and you have to log out of the student's record & back in before it will load. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"In Higher Education"
4/5
What do you like best about Starfish?

Starfish is a great tool to utilize for keeping contact with my students outside the classroom. It gives me prompts throughout the quarter to complete reports based on students work in class. This information is sent to them as well as their advisers. Review collected by and hosted on G2.com.

What do you dislike about Starfish?

I wish that some comments would be able to be sent between instructor and advisers that would not be available to be read by students. This may be an option, but in the reporting I've done it appears that the information and all comments are also sent to the student. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Effective for measuring student success and projecting graduation."
3.5/5
What do you like best about Starfish?

The personal touch that is made available, along with being able to manage a schedule with appointments. Review collected by and hosted on G2.com.

What do you dislike about Starfish?

The program crashes more often that we would like. Review collected by and hosted on G2.com.

Andrea C.
AC
Andrea C.
Elementary School Counselor
Mid-Market (51-1000 emp.)
"Easy to use and effective in keeping communication open. "
5/5
What do you like best about Starfish?

Starfish allows users to customize their products to fit the needs of their institution. Review collected by and hosted on G2.com.

What do you dislike about Starfish?

Only Tenant Admins can run reports to analyze the product's usage and effectiveness. Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Enterprise (> 1000 emp.)
"Starfish Connect"
4/5
What do you like best about Starfish?

This software is incredibly simple and easy to use! It makes it very easy to schedule appointments online. It is also easy to view all scheduled appointments in one easy-to-read dashboard. Review collected by and hosted on G2.com.

What do you dislike about Starfish?

I dislike that Starfish has a limited capability beyond scheduling appointments. I wish there were more options available, such as communication options to communicate with instructors. Review collected by and hosted on G2.com.