# Eclincher Reviews **Vendor:** Eclincher **Category:** [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt) **Average Rating:** 4.6/5.0 **Total Reviews:** 442 ## About Eclincher Eclincher is an AI-powered social media management, brand monitoring, and local SEO tools. Some of Eclincher’s main features include an AI publishing agent, post scheduling, a visual calendar, a unified social inbox, an AI auto-reply agent, web and social monitoring, smart queue auto-publishing, topic-suggested content, advanced live analytics with drag-and-drop customization, post approval, and team collaboration. Ranked #1 for ROI in social media management, eclincher integrates with Facebook, Instagram, X, LinkedIn, Google Business, YouTube, TikTok, Threads, Pinterest, Reddit, and more, boosting local SEO rankings and performance tracking. Eclincher is the ideal solution for managing multiple accounts, tracking performance, and optimizing digital presence. Key Features: - Publishing and Scheduling: Effortlessly plan, schedule, and automate publishing posts with AI agent, visual content calendar and customizable automation queues to streamline workflows. - Unified Social Inbox: Centralize and manage all messages, comments, reviews, and mentions in one place, ensuring no customer interaction is overlooked. Save time with AI Auto Reply agent to do the work for you. - Social Listening: Monitor brand mentions, keywords, hashtags, and industry trends to gain valuable insights and stay ahead of the competition. - Brand Monitoring: Track your brand’s reputation and online presence to understand customer perceptions and address feedback effectively. - Analytics and Reporting: Leverage in-depth analytics and create detailed, customizable reports to measure performance and refine your strategy. - Local Listings Management: Ensure accurate and consistent business information across directories to boost local SEO rankings and online trust. - Local SEO: Enhance your local visibility by optimizing keywords, business profiles, and content to reach your target audience effectively. Eclincher is designed for businesses of all sizes, making it easy to connect with audiences and thrive in the ever-evolving digital landscape. ## Eclincher Pros & Cons **What users dislike:** - Users feel that the **cost is high** compared to other programs with similar tools available at lower prices. (1 reviews) - Users feel the price is **high compared to other similar tools** , impacting their overall satisfaction with Eclincher. (1 reviews) - Users find the **high pricing** of Eclincher concerning, especially compared to cheaper alternatives with similar features. (1 reviews) ## Eclincher Reviews ### 1. Efficiency and Exceptional Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Marc-André D. **Reviewed Date:** January 13, 2026 **What do you like best about Eclincher?** I love Eclincher's customer service and their efficiency in resolving issues. They deliver exactly what the tool promises. I greatly appreciate the Local SEO module, which is extremely effective and efficient. It helps me improve the SEO of the businesses I work with, and we have seen a reduction in cost per click of 20 to 50% on our media campaigns thanks to the addition of posts on Google My Business. I also use the Analytics section for all reports. Eclincher is the only tool I have used that allows for generating real-time interactions while combining local SEO and advanced analytics. **What do you dislike about Eclincher?** I don't feel that all the mentions are listed during the scan. **What problems is Eclincher solving and how is that benefiting you?** Eclincher simplifies social media management with the content calendar, enhances local SEO with the SEO module, and facilitates data extraction. It helps reduce the cost per click by 20 to 50% on media campaigns. ### 2. Good Features, But Pricey Compared to Alternatives **Rating:** 2.5/5.0 stars **Reviewed by:** Brookelyn W. | Owner/CEO/Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2025 **What do you like best about Eclincher?** I like all the capabilities it has, but there are other programs that are lower in cost that do the same. It has been a few years since I've used it though. **What do you dislike about Eclincher?** The cost seems a little high when there are other programs that offer the same tools for a lower cost. **What problems is Eclincher solving and how is that benefiting you?** Eclincher offers reporting, management, and approval tools. Plus, from what I remember, competitor reporting that's a little more in depth. ### 3. AN AMAZING TOOL AND TEAM **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos F. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2024 **What do you like best about Eclincher?** For us it has been an amazing tool, helping us save time, be organized and to get the reporting needed to keep us and our clients informed. Very easy to use, but their main asset in my opinion is the quick customer service via chat and the ease with which they solve my concerns. Haven't seen a company run like this in a long time. Good for them! **What do you dislike about Eclincher?** At the beginning it can be a little intimidating, but if you get one or two live sessions with them, not only you will understand how to take advantage of it better plus learn about the many tools available that you might not even know you had access to. We are at the agency level now and so far, our number one tool to use. **What problems is Eclincher solving and how is that benefiting you?** It combined multiple tools into one, but to be honest, out of the many solutions we tested out there, their customer service and staff is simply superb. I like answers to my concerns promptly because it lets us be efficient with our own clients. Facebook and Google could learn a lot from EClincher's leadership team and how they have implemented their system. ### 4. "A well-rounded social media management tool" **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel L. | Chief Executive Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2024 **What do you like best about Eclincher?** Since I've been using eclincher it for two years, I've been really delighted with how user-friendly it is, how frequently new features are added, and how well my account manager and the support staff can assist me. The features that I use the most are Publishing, Smart Inbox, and Reports. I have always found them to be reliable and continuously becoming better with new releases. Sprout Social Time is also notably excellent at incorporating user feedback into its updates and enhancements. I use Sprout religiously and spend at least two hours there each day, so I can't really complain about the app. **What do you dislike about Eclincher?** Fortunately, I use this primarily on my laptop even though I don't get along with the mobile app and think it's less user-friendly than the desktop version. **What problems is Eclincher solving and how is that benefiting you?** Sprout tags and campaigns allow us to report on specific content themes, events, or products. We can also keep track of any mentions of our brand on social media and respond to them all from one location. Finally, teams can provide customer service by using the Smart Inbox. All brand accounts are conveniently located in one location, and publishing to one or more of them at once is made simple. ### 5. "eclincher is worth every penny!" **Rating:** 5.0/5.0 stars **Reviewed by:** Rob N. | Chief Executive Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2024 **What do you like best about Eclincher?** eclincher is essential to our social media plan. It enables us to concentrate our efforts on the things that matter most to our brand and optimize our process. With the help of deeper analytics, it offers a way to continuously optimize all activity and be more proactive with our content strategy. The fact that our business can accomplish everything through a single, user-friendly interface has saved us a great deal of time. We never would have thought that we could set out time for social media listening. Additionally, because Brandwatch powers it, we have access to strong analytics that enable us to analyze trends and conversations surrounding our brand and the larger industry, enabling us to make informed decisions. Furthermore, they provide the best customer service available; having live chat assistance from informed, kind, and helpful people around-the-clock is priceless. eclincher is worth every penny!" **What do you dislike about Eclincher?** As with any other platform, there's the odd problem. For instance, sporadically occurring posts that fail to publish for no apparent reason or losing access to specific channels due to infrequent manual reconnection. When problems do occur, though, the customer support staff is always the finest source of guidance on how to resolve them. **What problems is Eclincher solving and how is that benefiting you?** Prior to using eclincher, we had a few issues that needed to be resolved. These included: finding a way to use social listening to engage audiences and broaden brand reach; centralizing the social management workflow to grow the brand online and be more proactive with our content strategy; spending too much time using social media tools natively without having a mechanism in place to measure sentiment; and needing to be able to measure everything we did in order to demonstrate the effectiveness of a campaign. eclincher has made all of this possible, and more! ### 6. Great experience , amazing stuff **Rating:** 5.0/5.0 stars **Reviewed by:** Max F. | Sr. Consultant Product Management - Edge Computing offers and Incubation, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Eclincher?** For the past few years, my experience with eclincher has been nothing short of exceptional. This tool has become an indispensable asset in enhancing my work efficiency. I rely on it extensively in my daily social media management endeavors, encompassing scheduling, engagement, analysis, increasing client's business traffic using Local SEO, and securing advanced approval for all client posts. The ability to effortlessly publish content across multiple social media platforms and increase their Google traffic, including those of my clients, has resulted in substantial time savings. Clients particularly appreciate the advanced post approval feature. Thanks to eclincher, my business operations flow and grow seamlessly. I wholeheartedly endorse eclincher, especially if you are deeply involved in the realm of social media marketing and Local SEO. **What do you dislike about Eclincher?** really nothing , the product is great. keep going! **What problems is Eclincher solving and how is that benefiting you?** social media management ### 7. eClincher takes away the drudge work **Rating:** 5.0/5.0 stars **Reviewed by:** Eeva L. | Owner, Book Designer, Social Media Manager, Editor, Graphics Designer, Publishing Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Eclincher?** I've been using eClincher for a couple of years now, and they've been a vital part of my work. I use it every day. Just imagine how much time it will take to post to all social media sites using several business accounts. Not to mention my clients'. But thanks to them, my business runs like clockwork. I just connect eClincher to all my social media account and add my content to a queue, and they'll be posted in the schedule I set. The best part is the customer support. It's unrivaled, in my opinion. If I have a question, a complaint or if I simply want to whine about a feature they changed, I can reach someone in an instant. I highly recommend them, especially if you're a heavy social media marketer. **What do you dislike about Eclincher?** I hope eClincher keeps things uncomplicated. Sometimes, more features doesn't always mean better. There are still ways to improve. It's not that easy to use if you're new to the site. There's a learning curve. **What problems is Eclincher solving and how is that benefiting you?** eClincher gives me back my time and removes the drudgery of having to keep my social media accoounts updated. ### 8. Dedicated group, simple to utilize tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Alex S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2024 **What do you like best about Eclincher?** As a small business owner, eclincher has been a game_changer for me .it"s affordable ,easy to use, and packed with all the tools i need to maintain a strong presence across multiple social media accounts. They also offer great customer support with live chat **What do you dislike about Eclincher?** nothing i can really say, they meet deadlines **What problems is Eclincher solving and how is that benefiting you?** one potential problem we are facing is standing out in a crowded market. With many competitors offering similar services, and also we have problem capturing potential customer it was very challenging but eClincher came through ### 9. Game-Changer for Social Media Management! **Rating:** 5.0/5.0 stars **Reviewed by:** Alyssa L. | Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Eclincher?** eClincher has been such a game-changer for our social media management. It used to take our team a lot of time to publish content to each social media separately, as well as log in to each social media and respond to comments because we post to almost every social media platform. eClincher has allowed us to become more efficient with posting and engaging with our customers because it is all centralized in one area. Customer service and support is also vital to our business, so being able to respond to comments in one centralized area is very important for our business. Our social media manager also loves the scheduling feature because it allows us to plan and for her get ahead of the game and schedule posts so we are not scrambling last minute to get posts up on every social media platform. We also love the analytics and detailed reports that are sent straight to our email. It allows us to strategize what content to make next and which social medias are working the best for us. **What do you dislike about Eclincher?** We have noticed some limitations when it comes to certain posting optimizations for each social media. Normally when you go to post content to YouTube for example, there are many optimizations you can make for your piece of content before posting. In the past, eClincher has been a bit limited and we have had to go back into YouTube after posting to make certain optimizations, but it is very possible that eClincher has already implemented or is working on implementing more optimizations for each social media. **What problems is Eclincher solving and how is that benefiting you?** It is helping us save time by streamlining our social media posting, social media engagement and customer service, and analytics. ### 10. An amazing Social Media Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Scott W. | Director of Digital Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2019 **What do you like best about Eclincher?** eClincher has the widest selection of features and connections of any social media manager software, especially at this price point. They allow you to connect (at the $99 service level) up to 30 social accounts, 10 Anayltics account, plus your bit.ly, feedly, Google Drive, Zendesk, Yelp, and Pocket. Additionally, it comes pre-loaded with connection to Canva, free stock photo services, and gif library. With so many tools its easy to control your every aspect of your social media from one central place. **What do you dislike about Eclincher?** eClincher isn't as aesthetically pleasing as some of the other management programs. This isn't too much of an issue, because the underwhelming appearance gives way to the overpowered functionality of the platform. There are some small issues like laggy screens, bugs in the connection tool, and the feed monitoring could be a little more intuitive or useful. **Recommendations to others considering Eclincher:** If you have (or will have) more than 10 social profiles to monitor, choose eClincher. Unless you willing to foot the bill for some of the "cadillac" level of programs, eClincher gives you the most functionality and profile connections for your money. It is a little light on the whitelabeling ability, so if you plan on whitelabeling, you may want to look at a different program. But, if you plan on monitoring and posting for 20-30 social accounts, then make sure you check out eClincher. **What problems is Eclincher solving and how is that benefiting you?** Instead of logging into each individual social platform, we can have all our accounts in one easy to manage dashboard. This is especially helpful as an agency because we can monitor all our clients in spot. ### 11. Great Bang for your Buck! **Rating:** 4.5/5.0 stars **Reviewed by:** Laura P. | Founder & Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Eclincher?** Direct API connection with social platforms - no more abnormalities in reporting or profiles randomly disconnecting There is even an option to internally 'tag' posts (which was something I thought was only available with Sprout) Also like Sprout, I liked that EC has an Instagram preview tool. This is helpful for a client where aesthetics are important. **What do you dislike about Eclincher?** We had some issues with changing the main owner/admin of the platform. It took a few weeks to straighten out and multiple phone calls, but in the end the issue was solved! The name also cracks my team and I up. It is a strange name for a social media management platform. **What problems is Eclincher solving and how is that benefiting you?** Reporting: more advanced than what we have with Sendible (includes platform comparisons, ability to build custom reports, schedule reports, cleaner more sophisticated design) Competitor audits: We audit our client's competitors on social media and it is so much easier to pull the data now with Eclincer. Ability to schedule posts at optimum times based on follower activity ### 12. Customer Support Team is Top Notch **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra H. | Content Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Eclincher?** eclincher's customer support team is top -notch! Whenever i've had an issue or a question, they've been quick to respond (typically less than 1min) and incredibly helpful in resolving any issues . i use eclincher to create content,schedules and publish it to all our social accounts. They have a free trial if you like to test it. **What do you dislike about Eclincher?** not really! easy interface and very reponsive. **What problems is Eclincher solving and how is that benefiting you?** We are facing the challenge of effectively communicating and eclincher came through with effective benefits and features of thier plaftorms. ### 13. Innovative and has the best customer service **Rating:** 5.0/5.0 stars **Reviewed by:** George B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2024 **What do you like best about Eclincher?** The analytics reports have helped me gain valuable insights into my social media strategy. being able to track engagement,being able to track engagement,monitor growth, and identify trends has been instrumental in refinng my approach and achieving better results (brand awareness and more engagement). we use it to publish posts and respond to people using thier inbox . **What do you dislike about Eclincher?** nothing really, they are responsive and they have a great product **What problems is Eclincher solving and how is that benefiting you?** Giving us insights and they have been able to enhace our brand visibility,its of great experience ### 14. Best for Management of Multiple Brands and Accounts **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie P. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Eclincher?** Management of multiple brands and accounts! As an agency, we manage over 20 brands across 75 social media networks and eclincher helps make it easy to schedule, view planned out content as well as manage mentions, messages, etc. Additionally, anytime I have a question, customer service is super helpful and responds immediatley. In fact, they have the best customer service for an software that we use! **What do you dislike about Eclincher?** It's not necessarily eclincher, but just the API limitations with social networks when they change. You have to renew tokens, remove/re-add accounts and are limited to still doing certain things in the actual social app (i.e. posting reels to Instagram). **What problems is Eclincher solving and how is that benefiting you?** Eclincher contintually evolves what is possible to do in the platform vs. in the social media application. The more we can do in eclincher vs. the native platform, the better! They also continually update reporting options and stats that are pulled. ### 15. Great Social Media Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Michael B. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Eclincher?** We chose the solution mainly because it allows us to auto-post from our RSS feed from our site https://softwareoasis.com/ The other key feature that sold us was the support which is beyond top-notch. They are really there for you every step of the way. And when they say 24/7, they mean it. **What do you dislike about Eclincher?** Overall the solution works as advertised. We are in the SaaS software space and use the solution to get the word out about current trends. We have been using the solution now for a couple of months and I can not think of anything I do not like other than the fact that they do not have an integration for reddit or tumblr but neither was a deal breaker for us. **What problems is Eclincher solving and how is that benefiting you?** They provide one unified platform for posting and monitoring all of our social properties. ### 16. It has everything you need! **Rating:** 5.0/5.0 stars **Reviewed by:** Joanna C. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Eclincher?** We love how EClincher covers all of our needs in a social media scheduler. From bulk uploading to engagement, we can do everything we need right in the application. The customer support is phenomenal. Their team never hesitates to jump on a Google Meet call to assist with any issues we might have and find a solution. We have been using EClincher for over 5 years and have yet to find a reason to use anything else. **What do you dislike about Eclincher?** Sometimes it can be a little slow to respond, but they seem to continue to work towards improving that. We love the bulk upload option, but it can be temperamental at times however it usually just takes a few tweaks to our date to get it to work. **What problems is Eclincher solving and how is that benefiting you?** Managing multiple brands with multiple platforms. ### 17. Content Management As Easy As 1,2,3 **Rating:** 4.0/5.0 stars **Reviewed by:** Sonja R. | Manager Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Eclincher?** Managing our digital marketing and social media content with the use of eclincher couldn't be easier - multiple platforms, cross sharing, ability to customise per channel, drafts, future schedule and a clear historical calendar that's easy to review. We have been long time users, it's a platform I couldn't imagine managing our daily workload without. The customer service team are always friendly and prompt. Suggestions are always considered for ways to develop and improve. Easy to set-up, manage profiles and users. **What do you dislike about Eclincher?** I have very little I don't like about the platform - the shortfalls (not being able to schedule stories for example) I believe is more related to the third party platforms rather than eClincher itself. **What problems is Eclincher solving and how is that benefiting you?** Volume of content sharing, future scheduling, 'an always on' presence for SM ### 18. Eclincher Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2022 **What do you like best about Eclincher?** I like how seamless it is to post across multiple social media platforms, as well as integrating different accounts. For example, my company has two different Facebook pages for our two separate divisions. Sometimes I want to post content to both pages, and other times I want to post to only one page, and eclincher allows me to pick and choose which pages I want to post to. I also like how I can schedule the same post to be reoccurring and post multiple times over the course of a few weeks. Since I started using eclincher I have really grown to love it. I love how I can customize the same post depending on where on posting it to (ie, Instagram, Facebook, etc.). This comes in really handy when I'm tagging people accross mulitple platforms and their handles are different. Or when I want to make a slightly longer post on other channels, but need to keep it shorter for X (aka Twitter). **What do you dislike about Eclincher?** I dislike that I have to renew each account once a month. That gets easily frustrating and can slow posts down if I don't catch the renewal before a post is scheduled to go out. I do understand this is standard practices for all third party apps, but I wish there was a better way. **What problems is Eclincher solving and how is that benefiting you?** We are using it to push out content to our multiple social media channels. Before this, we were using Sprout Social, and I disliked how it wouldn't save or recognize common hashtags that I use. With eclincher if I start typing a hashtag I've used in the past, recognizes this and automatically pops up for me to click on. I also like, as I stated before, the ability to post to two different Facebook pages at the same time. Additionally, again as I stated before, it really allows me to customize my posts depending on where on posting it to. ### 19. BEST Social Management Tool for Agencies! **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle W. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Eclincher?** eclincher is hands down the best tool (and we've used and tested them all) ever for any social media marketing agency! We've used every tool out there, and while there are bits and pieces of other tools that were great.. we needed an all-in-one solution and clincher delivered in spades, all at a price point that's to die for. **What do you dislike about Eclincher?** The only improvement we could even recommend would be a "prettier" user interface which, as an agency is at the bottom of the important list (with functionality being at the top). **What problems is Eclincher solving and how is that benefiting you?** Our agency manages Instagram accounts with a focus on community building and community management. Most tools only show the comments users make on the account's content. However, for what we do, we need to respond to ALL comments, including replies to comments made on outside content. We also needed a tool that had a decent price point for a smaller agency (vs $299/mo/per user) and would allow for content approvals for outside users (clients). When I say this tool does it all, I mean it! ### 20. using eclincher my business activities run smoothly. **Rating:** 5.0/5.0 stars **Reviewed by:** Naor Y. | Owner of Yanko desigin , Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Eclincher?** One amazing aspect is their exceptional 24x7 customer support, which I think is second to none. **What do you dislike about Eclincher?** I have no complaints, it is always possible to improve the user experience of the system **What problems is Eclincher solving and how is that benefiting you?** Just imagine the significant time savings achieved by effortlessly posting to multiple social media platforms on different business accounts, not to mention those of my clients who appreciate the advanced post approval feature. ### 21. A simple social media planner **Rating:** 3.5/5.0 stars **Reviewed by:** Anika B. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Eclincher?** One of the best parts of eclincher is their support! The platform doesn't have a ton of bells and whistles but they are always quick to help with any issues. **What do you dislike about Eclincher?** There's currently no Threads integration, which is probably more of a Threads issue that EC. **What problems is Eclincher solving and how is that benefiting you?** A lot of our clients don't have Meta Business Center setup right, so this allows us to have our social media managers access to post without having to jump through a million Meta hoops. ### 22. Best for what we needed **Rating:** 4.0/5.0 stars **Reviewed by:** Harmony W. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Eclincher?** Out of all the platforms we looked at, Eclincher had the best and most accurate stats for what we needed to track. It also allows us to monitor all comments and track sentiment. The company also has almost immediate, personal customer support available. **What do you dislike about Eclincher?** Eclincher has some minor technical glitches, but they generally don't impact our efficiency. **What problems is Eclincher solving and how is that benefiting you?** Eclincher allows us to track the stats that are most important to us. ### 23. Posting made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Alyssa P. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Eclincher?** I love eclincher, it makes posting to multiple channels for all seven of our divisions very easy. I like that Canva is built in along with all of the different formats. **What do you dislike about Eclincher?** I wish we could share to the groups and boost ads through eclincher. **What problems is Eclincher solving and how is that benefiting you?** it saves me time when posting to our instagram, google and facebook ### 24. Perfect for Multiple Social Media Accounts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Eclincher?** The easy to use design and features when scheduling for multiple accounts. I am very complimentarty of the customer service I receive anytime I have any issues or questions about my account or technical issues I may be experiencing. I use eclincher on a daily basis on my laptop and I have it installed on my phone for emergencies. **What do you dislike about Eclincher?** I generally like most of it but my issues with eclincher are inregards to formatting posts. **What problems is Eclincher solving and how is that benefiting you?** I appreciate the abilty to monitor all the comments, requests and ad reviews in one place in my inbox ### 25. Director of Social and Digital **Rating:** 4.5/5.0 stars **Reviewed by:** Emma S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Eclincher?** Scheduling of posts is a breeze. Being able to review employees' work. Canva plug in **What do you dislike about Eclincher?** Previews often don't download for PDF view. Would like to see TikTok and YouTube more integrated. **What problems is Eclincher solving and how is that benefiting you?** They deliver ALL notifications from an account. Which Meta cannot do. ### 26. Eclincher makes it easy **Rating:** 4.5/5.0 stars **Reviewed by:** misty v. | Marketing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Eclincher?** They make it easy to post quickly to multiple sites **What do you dislike about Eclincher?** So far nothing I can think of, everythign i have tried to do I've been able to do. **What problems is Eclincher solving and how is that benefiting you?** they make it easier to post the same conent to all our sites at once ### 27. Great Easy Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Eclincher?** It's super easy to use as a publishing tool. Really straightforward and great customer support. **What do you dislike about Eclincher?** For complex social media teams with multiple players, layered strategies, a set of needs beyond publishing, e-Clincher might not be the best choice. It's much better suited for small companies or independent brands. **What problems is Eclincher solving and how is that benefiting you?** It allows us to schedule out and get ahead of our work. ### 28. Longtime User **Rating:** 4.0/5.0 stars **Reviewed by:** Molly M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Eclincher?** I like that eClincher is no frills and super easy to understand and use. It has a plethora of options for insights and it's really simple to plan social media posts **What do you dislike about Eclincher?** Their emojis are not updated and the images can often post blurry even though they are uploaded in high quality. **What problems is Eclincher solving and how is that benefiting you?** There are no issues they're helping me to solve ### 29. eClincher is dishonest **Rating:** 0.5/5.0 stars **Reviewed by:** Steve D. | Police Officer (Part time), Government Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2018 **What do you like best about Eclincher?** I have utilized eClincher for several years. I use it to schedule personal posts and for business. I further utilize the application to post life saving severe weather information in the Joplin, Missouri / Bentonville, Arkansas Markets. The application is very user friendly. - Steve Douglas @DopplerDouglas **What do you dislike about Eclincher?** In the early years (2014 or 2015), as eClincher was getting off the ground, they offered a "marketing deal" of $10 per month "for life" if you committed right then. I took them up on this offer. About two years ago, approximately 2020, they emailed saying they were going to discontinue this discount as their rate structure had changed. I objected, as did other users. They relented. Beginning this month, January 2023, they did away with the "legacy rates" and offered a $10 per month discount to legacy users but forced us to accept their rate increase to $55 per month for the basic plan. Over the years, I referred many people to eClincher - even pushing some friends from Hootsuite. The move to go back on their word caused me to jump ship. To me, this is a matter of principle. Any organization that fails to stand by its word and fails to honor its loyal long-time customers does not deserve my business. They can not be trusted to tell you the truth, so look elsewhere for social media marketing management. There are better programs out there and from companies that will not mislead you. - Steve Douglas @DopplerDouglas **What problems is Eclincher solving and how is that benefiting you?** eClincher makes it difficult to cancel your subscription requiring you to make contact with a "cancellation manager" before they will stop charging your credit card. Avoid them. **Official Response from Gilad Salamander:** > Thank you for your feedback, Steve. You are correct about the "lifetime deal" we offered back in 2014. I am glad you were able to benefit the heavily discounted rate for so many years. Our terms of service and conditions included the definition of lifetime. Specifically, if the product itself is no longer supported, eclincher has the right to stop supporting that service - an email communication was sent back in 2020 to notify all affected users. Due to significant code base and infrastructure changes it was no longer an option for us to support it. We apologize again for the inconvenience. The eclincher Team. ### 30. Eclincher - Easy to use and great customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Haley R. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Eclincher?** I like that the customer support team is willing to get on a call with you and talk through your issues! They are so supportive and timely. **What do you dislike about Eclincher?** I don't like that you can't report out on individual posts. The reporting capabilities could use some work. **What problems is Eclincher solving and how is that benefiting you?** I am able to schedule my posts ahead of time. ### 31. eclincher makes posting to Social Media Platforms seamless. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2023 **What do you like best about Eclincher?** eclincher allows me to post to multiple client's platforms via one post creation. **What do you dislike about Eclincher?** It is really not a limitation of eclincher, but certain social media platforms require the renewing of "tokens". **What problems is Eclincher solving and how is that benefiting you?** Scheduling/posting to multiple social media accounts ### 32. Best social media management tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Steph A. | Contributor, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Eclincher?** I appreciate eClincher's ability to tag posts so that I'm able to track how often we post about certain topics. I also appreciate the built-in analytics tools and opportunity to track so many platforms (including Google Analytics). I'm also very thankful for their AMAZING customer service - that alone is 5 out of 5 stars! **What do you dislike about Eclincher?** I don't have any dislikes with eclincher. I wish there was a way to manage Instagram stories, but I'm assuming its an API/Instagram issue and not an eclincher issue. **What problems is Eclincher solving and how is that benefiting you?** This technology allows me to manage all of our social platforms in one easy-to-use area. I appreciate the ability to select multiple social accounts but update the message for each individually. ### 33. eclincher has the best social network data visualization **Rating:** 4.5/5.0 stars **Reviewed by:** Liana C. | Software QA Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Eclincher?** This program is made for great things, one of which is accurately visualizing a social network's sales and social interaction reach. The reports this application generates are very detailed and specific and can be used for display at business meetings. **What do you dislike about Eclincher?** It is very complicated to communicate with any support operator; I don't understand why this element is so cumbersome. **What problems is Eclincher solving and how is that benefiting you?** We have taken full advantage of the product, specifically for our brand. We have control of everything generated through the reach or success of publications on social networks or digital platforms through strategic links. We can work in constant evaluation thanks to the statistical data provided by the clincher. If your company lacks solidity in data analysis and results are liquidated, as demonstrated by analytical reports, I recommend using capper. You will be able to have a tool that relies on the evolutionary process of social networks. ### 34. Good basic social media posting functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Eclincher?** Relatively easy to post to all channels, good basic funtionality **What do you dislike about Eclincher?** Tags don't always populate for different channels **What problems is Eclincher solving and how is that benefiting you?** Posting to several different channels efficiently ### 35. The best social media management platform... by far **Rating:** 5.0/5.0 stars **Reviewed by:** Kiesha G. | Company Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2019 **What do you like best about Eclincher?** The features are incredible. So easy to use. I love the 24hr support (which I use regularly). The best thing is that the platform is just getting better and better. They clearly listen to what their customers want because every update is just AMAZING. Instagram hashtag suggestion is amazing. Publishing without push notifications is incredible. Feed/keyword monitoring is powerful. Can't wait to start making use of the influencer feature. Now you can post to reels and post carousels without push notifications I honestly couldn't ask for much from the platform **What do you dislike about Eclincher?** Genuinely there is nothing more I could ask for. I requested for a change to be made to improve UX but it was very minor. I hope they improve the account/feed activities you can do on LinkedIn but other than that eclincher is 10/10 **Recommendations to others considering Eclincher:** Do it **What problems is Eclincher solving and how is that benefiting you?** I am a one man band at the moment and eclincher makes managing multiple accounts much easier. My productivity has improved dramatically and it has given me more free time to get on with other tasks ### 36. Good price **Rating:** 3.5/5.0 stars **Reviewed by:** Ben H. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Eclincher?** quick support when we need it from eclincher **What do you dislike about Eclincher?** occasional issues with preview vs actual posts **What problems is Eclincher solving and how is that benefiting you?** scheduling social postings ### 37. Great Tool With Most Features **Rating:** 5.0/5.0 stars **Reviewed by:** Rick S. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Eclincher?** I really like that eclincher has a social media tool that offers most of the top features. Everything is simple to use, but the top reason I love eclincher is that their support is the best in the industry. **What do you dislike about Eclincher?** I wish they had a mobile app. I understand that they used to have one and removed it. I would like to see a better feature for hastag lists and the ability to post to instagram and facebook stories. **What problems is Eclincher solving and how is that benefiting you?** eclincher makes scheduling posts to my social accounts easy and fast. I have a lot of accounts to post to and this is a cost effective and efficient tool to get that job done. **Official Response from Laura Minafo:** > Hi Rick! Thank you for taking the time to leave us a review, we're always looking for feedback and valuable suggestions from our customers. I'm really glad to hear you're finding eclincher a top solution for your team. With regards to the mobile app, we do have one available, you can find it on your Play Store/App Store. Shall you have any questions, do not hesitate to contact us through the live chat on our website - our team is live 24/7! ### 38. Saving time with eclincher **Rating:** 4.5/5.0 stars **Reviewed by:** Konstantinos M. | Communications Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2022 **What do you like best about Eclincher?** - Scheduling options help plan ahead and have peace of mind - Handles also save me time by having already tagged the accounts I need to tag on my posts - Customizing channel helps tailor making the content **What do you dislike about Eclincher?** - Posts failing to publish many times and the reason not being clear - Not being able to tag personal profiles on LinkedIn and Facebook - Problem solving via live chat could be done faster **What problems is Eclincher solving and how is that benefiting you?** It is saving a lot of time thanks to the scheduling options and the handles options. It is benefiting me because I don't post manually on the social media but everything is scheduled ahead ### 39. Best social media management software I've used, and BEST customer service I've ever expericenced. **Rating:** 4.5/5.0 stars **Reviewed by:** Benjamin P. | Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Eclincher?** I find the adding and managing of accounts really easy. the functionality of user accounts and priviledges for each is great, let's me build the workflow to avoid mistakes and keep a great overview of upcoming planned content across channels. **What do you dislike about Eclincher?** The interface isn't as modern in design or as simple in the layout, so there is a small learning curve to use it effectively, but the customer service is immediate and they don't stop helping until you're happy. they take feature requests seriously and are always adding new coverage as the social media landscape changes. **What problems is Eclincher solving and how is that benefiting you?** easy to dump all my client's accounts in and manage them easier. i can set up workflows to keep people on task, and give them access to only what i want them to have and only what i want them to be able to do, reducing the possibility of posts going out without approval or with mistakes. setting up scheduled posts across multiple accounts in advance is easy and fast, that's the biggest thing for me. ### 40. Inherited eClincher, but ended up moving to a different product. **Rating:** 2.5/5.0 stars **Reviewed by:** Phil N. | Associate Producer / UPM (Contract), Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2023 **What do you like best about Eclincher?** As a social media manager and content strategist, eClincher does well to cover its bases of channel connectivity and reach. It's great for its built-in analytics and visualization to help pinpoint segment data -- hands down the best part of this product. **What do you dislike about Eclincher?** The deal breaker with eClincher which precipated our move was how cumbersome it was to get support operators that were real people. Moreover, the pricing structure changes priced itself out of competing brands that offered more bells and whistles and faster customer service reps. **What problems is Eclincher solving and how is that benefiting you?** Single inbox across social platforms. Multiple social channel management. **Official Response from Gilad Salamander:** > Thank you for your feedback, Phil. eclincher provides a live chat support 24/7 with average response time of less than 1 minute. We also offer all our users the ability to schedule time with us right from the website or the app. I understand the legacy price update was affecting your decision to move to a competitor. Over the years, eclincher kept adding new features, support personnel (no bots!) and more value with same price. This was the first pricing update of legacy accounts in over 8 years. Hopefully, we can gain back your business in the future. Thanks again, the eclincher Team. ### 41. Powerfull and trustworthy. **Rating:** 5.0/5.0 stars **Reviewed by:** Pieter v. | Owner of Woepie BV, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Eclincher?** We serve 740 stores. Every store can approve or disapprove an add or a post. The text can also be personalized before placement. Perfect! **What do you dislike about Eclincher?** Renew the tokens van take up to 3 minuts. Its not verry bad but sometimes you just wanna continu. **What problems is Eclincher solving and how is that benefiting you?** The speed of setting up an campaign. It saves is a lot of money and time. Love to put out a campaign. I can also see which store accepted the campaign an wich one declined the campaign ### 42. Great tool to promote my YouTube page **Rating:** 5.0/5.0 stars **Reviewed by:** Ilario Gabriele G. | Game Programmer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Eclincher?** I like that it helps me keep track of video comments, to get stats out of them and also reply. I will soon use it to link Instagram account and Facebook dedicated page too since it's so easy to have them all on the same dashboard. **What do you dislike about Eclincher?** I would love to have more services associable with the platform, such as Itch.io page for videogames or SoundCloud for music releases, as the videos I'm keen to produce may be linked to the videogame web platform. **What problems is Eclincher solving and how is that benefiting you?** I needed a platform to increase my growing channel popularity and I discovered that I can link more accounts than I expected. Using this, as content creator, I can manage multimedia channels by myself without involving someone to help me keep track of all concerns social pages. ### 43. Absolutely The Best Social Media Tool - Bar None **Rating:** 5.0/5.0 stars **Reviewed by:** James M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2022 **What do you like best about Eclincher?** There are so many great features it's hard to pick the best one. I love auto-post with RSS, Queues and the response review queues. **What do you dislike about Eclincher?** It does so much it was a little hard to get my head around how it worked at first, but it has improved massively since then. And support is top notch! **What problems is Eclincher solving and how is that benefiting you?** TIME SAVINGS! Holy smokes I spend a tiny fraction of the time I used to on social media. Everyone keeps asking me how I do it. lol. ### 44. It is a very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Alonso R. | Marketing Manager at Nut's Lety Huerta, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Eclincher?** It is a very easy-to-use and intuitive platform. Something very good is that it covers all social media, without considering it so relevant, it has been very useful for me to publish in Google business **What do you dislike about Eclincher?** To suspend the subscription it is ESSENTIAL to contact technical support, it would be much simpler to have a button to suspend or reactivate the subscription. it would be great for me **What problems is Eclincher solving and how is that benefiting you?** It saves me a lot of time in scheduling publications, some time ago I had to do it directly on each site, then on two platforms because there was no place where I had all the social media, now I can publish on all of them. ### 45. My favorite planning platform with awesome analytics! **Rating:** 5.0/5.0 stars **Reviewed by:** Mercedes W. | Social media manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Eclincher?** My favorite part about eclincher has to be the analytics, they're by far the best of any other planning platform I've seen **What do you dislike about Eclincher?** I dislike that it's not easier to see the planned IG feed with my planned posts in it **What problems is Eclincher solving and how is that benefiting you?** They are solving the problem of lack of data and analytics which extremely helps me improve my work and give my clients piece of mind that what I'm doing is working ### 46. I have used eclincher for over a year now and I am still loving it! **Rating:** 5.0/5.0 stars **Reviewed by:** Petter L. | CEO & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2023 **What do you like best about Eclincher?** I really love eclincher and its SMM capabilities; it has more features than most of the competitors I have seen on the market and with a lower price point. **What do you dislike about Eclincher?** Nothing that I can think of, I get what I need to manage SMM for my clients. **What problems is Eclincher solving and how is that benefiting you?** Overall, very pleased with eclincher. Much better value for the money. Well worth every penny! ### 47. Finally control over all our Facebook groups as well as all other channels! **Rating:** 3.5/5.0 stars **Reviewed by:** Hylco B. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2022 **What do you like best about Eclincher?** The possibility to share posts directly to all our Facebook groups is A huge timesaver. Also the automated ques are a great way of dripping event content. **What do you dislike about Eclincher?** The automation flow could be improved. It would be great to know on login if I have posts standing to approve. **What problems is Eclincher solving and how is that benefiting you?** Control over all our social media channels and community groups from one platform ### 48. Very Powerful Tool **Rating:** 5.0/5.0 stars **Reviewed by:** James S. | Founder and Lead Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Eclincher?** This is a tool that is built for the individual managing social media accounts for a business or an agency managing multiple accounts. **What do you dislike about Eclincher?** There's nothing that I dislike specifically. I do think the team is responsive in helping the user accelerate the learning curve. **What problems is Eclincher solving and how is that benefiting you?** Finding a cost-effective solution for an agency to manage multiple clients who need marketing support and services **Official Response from Laura Minafo:** > Hi James, thank you so much for the review! Our team goes above and beyond for our customers, we are glad that you're finding the tool helpful and cost-effective. Shall you need any help, or shall you have any suggestions for improvements, I would be happy to hear from you. ### 49. Super thorough social media tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Eclincher?** It picks up posts our brands have been tagged in that Meta does not. **What do you dislike about Eclincher?** It works well, I don't have any concerns using it. **What problems is Eclincher solving and how is that benefiting you?** Multiple people can use the platform and see what has been actioned. It is picking up far more content than Meta meaning we are more productive. ### 50. Navigation is a little difficult, but customer service is great. **Rating:** 4.0/5.0 stars **Reviewed by:** Hannah P. | Personal/Admin Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Eclincher?** I like how I can easily upload bulk posts and create queues. **What do you dislike about Eclincher?** I wish when uploading bulk posts, all the posts would stay in the same order, and I also wish the publishing page had a bigger view of the content. **What problems is Eclincher solving and how is that benefiting you?** eclincher is just helping our business stay organized and schedule weeks of content out. ## Eclincher Discussions - [when will you integrate with zoho crm](https://www.g2.com/discussions/32045-when-will-you-integrate-with-zoho-crm) - 1 comment, 2 upvotes - [How do you track and evaluate the output of your competitors on eclincher?](https://www.g2.com/discussions/31991-how-do-you-track-and-evaluate-the-output-of-your-competitors-on-eclincher) - 1 comment, 1 upvote - [View Eclincher pricing details and edition comparison](https://www.g2.com/products/eclincher/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+10%3A54%3A13+-0500&secure%5Bsession_id%5D=3481ee68-1c12-462e-9aec-7136bc4e3acc&secure%5Btoken%5D=9c19e39347ddf1bb1a4bd8b79ea23224407aab7f090fc5c5243a9ed40826e40f&format=llm_user) ## Eclincher Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Attribution - Hashtag Analytics - Sentiment Analysis **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Social Ads - Campaign Planning - Hashtag Capabilites **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Process** - Mentions - Tickets - Macros **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Channels** - Email - Social - Live Chat - Text **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Insight** - Surveys - Reporting - Visitor Activity - Help Desk ## Top Eclincher Alternatives - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,359 reviews) - [Statusbrew](https://www.g2.com/products/statusbrew-inc/reviews) - 4.8/5.0 (247 reviews) - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) - 4.3/5.0 (7,065 reviews)