Verified User in Printing
CP
Verified User in Printing
Small-Business (50 or fewer emp.)
"e-automate is the premier application for office equipment dealers"
5/5
What do you like best about e-automate?

This application is the ERP solution for branches and single office equipment operators. Users can manage operations which include, service, support, contracts, supplies, CRM, and more. It can also mange accounting functions like recurring monthly billing, vendor purchase orders, and numerous management reports. Overall the application modernizes any organization and give them a presence to be able to compete with any company. Review collected by and hosted on G2.com.

What do you dislike about e-automate?

The application is costly and requires time to implement and understand. Better integration services would help alleviate this. That being said you can pay for integration which is again costly. Also the fact that each module is sold separately is another concern. The base application handles the majority of what you need, but the bells and whistles that woos your clients are all additional. Service technician automation is an add-on that is needed in this highly technical environment. Pushing information to service employees so customers are properly managed and your business is updated immediately is a plus. Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Verified User in Human Resources
Small-Business (50 or fewer emp.)
"One in all platform to manage business operations "
4.5/5
What do you like best about e-automate?

E-automate is a great business management platform that provides an opportunity to streamline business processes like accounting, contract, inventory, purchasing, sales, and customer service, in one space which gives the opportunity to see things at a glance. It streamlines and consolidate the daily processes and helps to see things in a real time. Review collected by and hosted on G2.com.

What do you dislike about e-automate?

The system deployment was not easy and it took a lot of time to understand and train the people to manage the system thus it took time to reap the benefits at initial stages. Review collected by and hosted on G2.com.

Aadhyatm V.
AV
Aadhyatm V.
Company Owner
Small-Business (50 or fewer emp.)
"Best Automater"
5/5
What do you like best about e-automate?

The convenience to uae this software is amazing. From accounting to dispatching items...is amazing. Review collected by and hosted on G2.com.

What do you dislike about e-automate?

Quite expensive which makes us think twice before buying. Review collected by and hosted on G2.com.

Paula H.
PH
Paula H.
Dispatcher
Mid-Market (51-1000 emp.)
"Extremely slow"
2.5/5
What do you like best about e-automate?

There’s nothing about this product that I like Review collected by and hosted on G2.com.

What do you dislike about e-automate?

Slow and it freezes constantly have to shut down and bring back up to use a lot Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
UB
Verified User in Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"Horrible software and very unfriendly. No support at all."
0/5
What do you like best about e-automate?

What I liked the best was everything that the software was supposed to be capable to do. Unfortunately wasn't like that. Review collected by and hosted on G2.com.

What do you dislike about e-automate?

Horrible software and very unfriendly. No support at all. Take forever to do everything and if is wrong is really difficult to fix. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Great software! Easy to use! "
2/5
What do you like best about e-automate?

I like the ease of use, simple interface. Have easily trained colleagues to use the software and they feel the same! Review collected by and hosted on G2.com.

What do you dislike about e-automate?

Sometimes a little laggy, not sure if the software engine can handle big requests Review collected by and hosted on G2.com.

Chris P.
CP
Chris P.
Professional Ⅲ, CS Field Operation
Small-Business (50 or fewer emp.)
"E-Automate Copier Industry"
3.5/5
What do you like best about e-automate?

Ease of reporting and contact prohitabilty Review collected by and hosted on G2.com.

What do you dislike about e-automate?

interface with remote tech and invoicing Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"E-automate"
4/5
What do you like best about e-automate?

great for use in the copier\printer industry, handles trouble tickets, inventory and meter readings. Review collected by and hosted on G2.com.

What do you dislike about e-automate?

screen navigation can be a bit troublesome, could be a bit more intuitive. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Hosted Version - good but not great"
3/5
What do you like best about e-automate?

Specific data, reports, tools needed for our company’s industry Review collected by and hosted on G2.com.

What do you dislike about e-automate?

Slow, sometimes patchy, random errors (especially right after updates), slow patches to fix issues. Review collected by and hosted on G2.com.