Dynatrace is really on top of it's game. New technologies like nodejs and containers are fully supported and they really try to stay ahaid in stead of following.
The new AI features in Dynatrace, the voice-ops / chat-ops with Davis and Alexa just work out of the box.
Problems are reported in stead of incidents, so you get the root cause in stead of 1000 separate incidents and you can replay the entire problem scenario.
Visually complete and speed-index provide the ultimate user experience measures which really reflect what the user sees.
The ease of deployment and updates. Certainly with the new Dynatrace, but even with AppMon.
Dynatrace support is great. The forums contain a lot of usefull info, but when you have an issue or question and you really require help, the support team is really there for you. Info is correct and within time. Sometimes they even create specific fix-packs just for you.
Dynatrace provides insights into your applications, your infrastructure but especially on your users and how they experience your apps. This is very valuable for devs and ops to understand what the real impact is of their code and infrastructure on your users.
But also for business and management it brings a lot of added value. Investments can be made which really help your users and you can measure it instead of guessing.
For a rather large application which we support, we have a rather small devops team that does it all with great confidence. We can anticipate on problems and fix issues a lot faster than before.