I love how Dynamics 365 Sales makes the initial setup easy with intuitive integration options. The AI feature serves as my first point of contact with customers, efficiently managing interactions and reducing my workload significantly. The integration with various apps is seamless, facilitating an organized workflow. The platform's customer service is exceptional, providing thorough guidance through demos and training, making it simple to learn. It handles the heavy lifting of the online aspects of my business, enhancing my productivity. I also appreciate the comprehensive coverage of features, meeting all my needs without requiring additional changes. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Easy to locate information , great for business's. Good tool to use for sales. Review collected by and hosted on G2.com.

Nothing so far, maybe more advertisements about it Review collected by and hosted on G2.com.

Dynamics 365 Sales is highly customizable, letting businesses tailor it to their specific needs without requiring heavy coding. By using of dashboards help me to decisions quickly. The customer support is always available. Review collected by and hosted on G2.com.

The user interface is a little bit complex, and navigation is not always intuitive which slow down daily operations. In small corporation it difficult to integrate due to pricing. Review collected by and hosted on G2.com.

I like the full ecosystem and the possibilities that Dynamics 365 Sales offers. The opportunities feature and the CRM overall are quite powerful. Review collected by and hosted on G2.com.

It's a bit too rigid and requires too much manual labor. It's also quite focused on enterprises, meaning you need to understand quite a lot to get everything connected, which has been a challenge for us. Review collected by and hosted on G2.com.

It's easy to use. Fairly intuitive. Connects well other microsoft programs. Review collected by and hosted on G2.com.

Some fields are not in an intuitive place. Review collected by and hosted on G2.com.

I appreciate its simplicity, the excellent customization options, and the robust environment, which gives me a sense of security. Review collected by and hosted on G2.com.

I don't have any issues that I can mention. Review collected by and hosted on G2.com.

Very vast and detailed CRM to use as a sales person.

You get varieties of filters and details to know you pipeline and the customers Review collected by and hosted on G2.com.

Sometimes license creates problem. Then we have to re-install. Review collected by and hosted on G2.com.

I have been using dynamics 365 for our 10 years, I love the fact on how the product has evolved over the years, and how easy it is to use within a sales team, easy to use for sales pipeline and lead management, also clients progress Review collected by and hosted on G2.com.

I don't dislike the product at all, I prefer it over sales force Review collected by and hosted on G2.com.

We've been using Microsoft Dynamics 365 Sales for a while now, and overall, it’s been a solid choice for managing our sales processes. It offers a good range of features that help our team stay organized and focused, and we’ve seen improvements in how we track leads, opportunities, and customer interactions. Review collected by and hosted on G2.com.

There’s a bit of a learning curve, especially for those not used to CRM systems. Some parts of the setup and customization felt a bit technical, and we needed some outside help to get everything the way we wanted. Also, the licensing costs can add up if you're adding advanced features. Review collected by and hosted on G2.com.

Microsoft Dynamics 365 It integrates with other Microsoft tools like Teams, Outlook.

Automates routine tasks like lead tracking and reporting and more over save time. Review collected by and hosted on G2.com.

wide range of features and tools might overwhelm new users and require extensive training to fully utilize and cost is high compare to zoho crm. Review collected by and hosted on G2.com.