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Dynamics 365 for Sales and Customer Service


Dynamics 365 will include Dynamics 365 Financials for Business, a comprehensive accounting and business management solution for SMBs. That offering is currently in preview in the US and Canada. With the launch of the Business edition of Dynamics 365 in the Spring of 2017, Microsoft is making a commitment to focus on the specific CRM needs of SMBs. In Spring, Microsoft shall launch Sales and Marketing applications for the Business edition. Sysfore would continue to work on the Dynamics 365 platform to add more features and capabilities to bring an industry focused solution set, which could be implemented in a shorter timeframe for its customers.

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Dynamics 365 for Sales and Customer Service review by Karan P.
Karan P.
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"Total flexibility with D365"

What do you like best?

lots of features but some of them truly standout: customizable navigation, options view timeline filtering improve usability . also user interface is consistent across web based, client and mobile applications

What do you dislike?

initial beta version was took a little more time to load data across applications. Microsoft has worked towards improved performance but there is still way to go

What business problems are you solving with the product? What benefits have you realized?

consistency across view of sales and opportunity dashboard, performance improvement in context of API extension and connectivity of D365 with other DB's

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