I like that the CRM program can be customized for individual businesses, and their needs, and the point-and-click ease of use. I appreciate the Outlook integration you can incorporate, as well. Review collected by and hosted on G2.com.

Learning the program was a bit cumbersome at first, but once I got the hang of it, it's become invaluable. Review collected by and hosted on G2.com.

I like the ability to detect and diagnose a problem before customers become aware of any issues. Review collected by and hosted on G2.com.

We often receive tickets about bugs within the software, I have seen apps crash. The software use alot of memory and sometimes become unresponsive after being open for a long time. Review collected by and hosted on G2.com.

Helps me manage customer service tasks and teaches me how to stay on teavk Review collected by and hosted on G2.com.

The system has many apps inside that I will not be using.. Review collected by and hosted on G2.com.

It is very seamless and user friendly. Review collected by and hosted on G2.com.

I do not have any dislikes i enjoy the program Review collected by and hosted on G2.com.

The best things I like is the fact that you can breakdown a comprehensive view of what is working with your customers and also how the operations are working towards increasing your sales. Also it enables you to unified relationships building efficiently. Review collected by and hosted on G2.com.

The email campaigns should be easier and simplified to a point where you can define the filters. Also the storage space fills up quickly so it can limit how many email campaigns. Also the workflows could be better at times as well. Review collected by and hosted on G2.com.

allows you to manage your customer base and partners. You can create detailed reports, tasks and schedules. Review collected by and hosted on G2.com.

One of the main problems of Dynamics CRM is poor technical support, which responds to requests for a long time. Because of this, it may take several days to solve even minor problems. Review collected by and hosted on G2.com.

the performance and over all layout is rather simple to understand for all ages Review collected by and hosted on G2.com.

there were popup kind of interfering as it runs Review collected by and hosted on G2.com.

I like that Microsoft dynamics 365 can be customized to anyone’s preferences, business, and needs. As well as the simplicity to use. Truly appreciate them keeping the user in mind with this product. Review collected by and hosted on G2.com.

it is a simple product to use. But you will definitely need a little time to familiarize yourself with all the features. Review collected by and hosted on G2.com.

It’s so easy to use!! Seriously! If I ever need help I click the question mark Review collected by and hosted on G2.com.

Could use more adjustments and upgrades to fit today Review collected by and hosted on G2.com.

Being able to include Yammer and other systems. Being able to update everything at once and see different angles of where people are engaging. The user friendly set up at first. Review collected by and hosted on G2.com.

There are so many pieces to integrate it can be unwieldly after a while. It is easy to begin but entering all the data to make use of everything becomes overwhelming after a while. Review collected by and hosted on G2.com.