unified business application platform providing wholesome view to customer data Review collected by and hosted on G2.com.

form loading errors , browser compatibility issues, on hold time fro case management Review collected by and hosted on G2.com.

I like how Dynamics allows me to be extremely organized and keep all information in one spot. Review collected by and hosted on G2.com.

It does take some time to figure out how to work all the application of Dynamics, and when updating different forms/view it is not a quick change and it seems to take a couple days for new items to go live. Review collected by and hosted on G2.com.

It has all the ability of a great CRM and allows custom entities, fields, etc. Review collected by and hosted on G2.com.

There is a lot of architecture design needed to get up and running effectively. Review collected by and hosted on G2.com.

The easy navigation of the software, makes it great for any level of experience. Review collected by and hosted on G2.com.

It seems to be a little bit slower installation time, than previous software programs. Review collected by and hosted on G2.com.

I like Dynamics CRM because after implementing it in our company, we could integrate all our clients in one place and we are able to give quick answers to them. This makes easier for our support agents to meet our clients expectations. Review collected by and hosted on G2.com.

I do not have any issue when using Dynamics CRM so far. Review collected by and hosted on G2.com.

It's a good tool to track quotes and sales. We can update and close the quotes when won or lost. Review collected by and hosted on G2.com.

There are a lot of bugs - we have a lot of issues each time we use it. Bugs when opening and during use. Review collected by and hosted on G2.com.

I like best that Microsoft makes this tool for companies to help each other in a collaboration environment Review collected by and hosted on G2.com.

I don't like the fact that it is not very customizable and not very easy to use sometimes, but it's still very helpful. Review collected by and hosted on G2.com.

It's very simple to use as long as you know what you're doing. Review collected by and hosted on G2.com.

It's not that bad, pretty straight forward.

The only thing is that there are a few bugs here and there. I would like it to be more reliable Review collected by and hosted on G2.com.

It has everything you need right there. It is a modern form of progression. It works amazing for business especially retail. Review collected by and hosted on G2.com.

I honestly don’t dislike anything. Microsoft has always been apart of the businesses I’ve been apart of. Review collected by and hosted on G2.com.

The ease of navigating around the CRM System. Review collected by and hosted on G2.com.

If you have never seen CRM before, creating custom reports and views may be quite difficult. Review collected by and hosted on G2.com.