Dynamics 365 Business Central Reviews & Product Details

Dynamics 365 Business Central Overview

What is Dynamics 365 Business Central?

Microsoft Dynamics AX is the complete ERP solution for enterprises that provides a purpose-built foundation across five industries (manufacturing, distribution, retail, services, and public sector), along with comprehensive, core ERP functionality for financial, human resources and operations management. It empowers your people to anticipate and embrace change so your business can thrive. All of this is packaged in a single global solution giving you rapid time to value.

Dynamics 365 Business Central Details
Product Description

Microsoft Dynamics 365 for Operations is the complete ERP solution for enterprises and offers solutions for manufacturing, distribution, retail, services, and public sector.


Seller Details
Seller
Microsoft
Ownership
NASDAQ:MSFT
Company Website
Phone
+1 (877) 276-2464
Year Founded
1975
HQ Location
Redmond, WA
Total Revenue (USD mm)
$125,843
Twitter
@Microsoft
9,199,136 Twitter followers
LinkedIn® Page
www.linkedin.com
191,766 employees on LinkedIn®
Description

Microsoft Corporation develops, licenses, and supports software products and services; and designs and sells hardware worldwide. Flagship products include Windows, Office, Azure, SQL Server, Exchange, SharePoint, Dynamics ERP and CRM, as well as Xbox; Skype; and Windows Phone.


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Dynamics 365 Business Central Reviews

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Validated Reviewer
Review source: Invitation from G2
What do you like best?

It has integration to the office 365 applications that are essential in the development of our daily activities, allows a greater projection of sales performance, supports customization in its GUI, provides protection to information through encryption backed by Microsoft, is a fairly friendly software and many resources for the user. Review collected by and hosted on G2.com.

What do you dislike?

We have identified that sometimes it takes a little while to load the stored information at the time it is required but it is nothing to fear since our information is quite extensive. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

In this time of typing is necessary to provide customers with new and different experiences through the use of new technological tools to make their purchases more enjoyable, this is a very important and innovative trend in the context of sales, it is important to have real-time information because it allows us to know if there are changes in the decisions of our customers, this will accelerate and simplify this process with very good results is why Microsoft Dynamics 365 is a highly recommended solution. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our organization needed a new organizational air to optimize the capture of more customers and closing of sales, but to achieve this it was necessary to rethink and define new negotiation techniques that would allow us to carry them out in an organized and structured way. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from the seller
What do you like best?

This is a pretty good Microsoft Collaboration tool. Great use of using the Microsoft 365 store. Which has a very good amount of applications you utilize. Great way to get application on one platform. Review collected by and hosted on G2.com.

What do you dislike?

If you never utilize this tool it may be very complicated on initial use. I would recommend that most companies make a how-to guide for their employees. Maybe a best practice because it's very easy to get off track. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have have place were we get add multiple reports on. For example Salesforce, BI Reports, and MS Teams. Review collected by and hosted on G2.com.

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Technical Development Program
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It's easy to adjust. You can actually configure the required amount yourself with little knowledge of SQL, otherwise the support team will always be at your side. Review collected by and hosted on G2.com.

What do you dislike?

You may have to make no effort to get the perfect set-up. The large range of features that could not be used in every company is responsible. This is because Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This software can be easily adapted to any company. It is amazing do not hesitate to implement it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Helps us to monitor the leads, movements, and service requirements of our customers. Just like its name, it is easy to adapt and flexible and is accessible from various equipment. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Its accuracy level is on mother level hence easily reliable.

It handles a multiple of tasks in accounts .

Easily integrates with others such as office 360.

Its manageable on mobile and on web browsers.

Timely reporting available using power BI Review collected by and hosted on G2.com.

What do you dislike?

The features tend to be complicated therefore a little knowledge is needed to handle it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Its worth a try ,it has a lot to benefit in accounting and ERP system . Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

A multiple of advantages in accounting and ERP system management. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2
What do you like best?

The Microsoft Dynamics 365 can easily manage the customer relationship in a more efficient way. . This software is best for tracking the finance, sales, marketing, accounts, operations and customer services. The another feature that I most like about this software is that it can help us for analyzing the data in a more efficient way. This software is very easy to use and contains many features which helps me in finance and operations. Another thing that I most like about the software is that we can easily make the contacts and accounts in an efficient way. Review collected by and hosted on G2.com.

What do you dislike?

Microsoft Dynamics 365 is very easy to use and we can easily learn to use but one thing that I don’t like in this software is that it provide a limited amount to stored the data. It means you cannot easily stored the large amount of data. The another problem that you faced while using this software is that if you don’t have strong internet connection then it cannot help us for tracking the sales, finance and marketing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Dynamics 365 is very easy to use and this software is superb because it help us to manage the specific business function such as finance, sales, accounts, marketing, operations and customer services. I always choice this software for making accounts and contacts in a more easier and in quickly manner. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2
What do you like best?

Permite que diferentes departamentos y proyectos estén interrelacionados al mismo tiempo y con informes específicos para cada gestión Review collected by and hosted on G2.com.

What do you dislike?

Nada en especial, fue desarrollado para nuestra empresa y ajustado a nuestra demanda Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

No en este momento Review collected by and hosted on G2.com.

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UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

it has all the needed functionalities. allows us to report the hours and the expenses of our projects. allow to have reporting of the project status Review collected by and hosted on G2.com.

What do you dislike?

sometimes our IT dept has to restart the system and we spend hours without the possibility to login Review collected by and hosted on G2.com.

Recommendations to others considering the product:

yes... absolutely because it's a good erp system with all the needed functionalities Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

have an erp to consolidate our data and report financial situation, orders of suppliers and customers Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2
What do you like best?

I liked most:

-Cost effective

-Cloud Delivery Model Review collected by and hosted on G2.com.

What do you dislike?

I disliked most:

-Lack of Training

-Improper Documentation

-Weak Reporting Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Microsoft Dynamics 365 is better version as compared to prior versions but, it still need so much much improvements to be the best in almost all matters for which it is made. Review collected by and hosted on G2.com.

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GM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the product helped with:

Streamlining financial reporting, AP and AR processes, and housing the complete set of business data from banking to purchasing in one location. It also allowed my company to improve process times since the software is cloud based and our previous software was local server based. Review collected by and hosted on G2.com.

What do you like best?

I really appreciate the fact that the software and interface are frequently updated and the updates are automatically available to all users and already included in the licensing costs. Review collected by and hosted on G2.com.

What do you dislike?

I dislike the lack of customization available, especially within the financial reports. It can be very challenging to get detailed data organized and exported in ways that best suit our individual needs. This made it necessary for us to purchase an add on reporting program. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

My only recommendation would be to ensure that test environments are available prior to purchase and that all employees thoroughly work through the system to help determine the level of capability it provides based on individual business needs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The largest problems we set out to resolve were the speed of software operations since our business is rapidly growing, and we needed a system that could support all accounting and finance functions of multiple practices. Both of these problems were solved with Dynamics and we have been able to implement standard reporting processes across the entire business as well as improve our month end closing timeline. Review collected by and hosted on G2.com.

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CM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Provides detailed insight into current suppliers

Users can easily identify tasks to accomplish

Create verry flexible workflows Review collected by and hosted on G2.com.

What do you dislike?

Can't make relevant comparisons between received offers Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Engage suppliers and build relationships ( can set up punch-out catalogs)

Optimize operations

Empower employees

Analyse data and performance monitoring Review collected by and hosted on G2.com.

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Assistant Accountant
Accounting
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

1.Does not require to be customized-microsoft dynamics 365 is suitable for individuals looking for a software that does not need to be customized since microsoft 365 is already pre configured

2.user interface-so friendly that has powerful cool features too

3 MS team -are there for free of change when using Microsoft dynamics 365

4.superb for individuals that have already mastered previous ADX studios softwares for Microsoft like my self,we really enjoy working with this software .becomes our all time suitable option Review collected by and hosted on G2.com.

What do you dislike?

Recuring monthly costs- QA and user acceptance comes with a hefty is say,a major drwaback when working with microsoft dynamics 365

2microsoft dynamics 365 does not easily intergrate with the company website especially when you want the software to be part of your company, really boring

3.changes to your web portal when working with microsoft dynamics 365 often requires a programmer well conversant with the software which is quite expensive

4.net codes can also not be used to customize the portal when working with microsoft dynamics 365 Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Besides the costs and other minor negatives about the software, i will challenge anyone considering the softwate to give it a trial. Performance level to me when i was working with this software in my previous company proved worthy working with especially if you want to use it in a big accounting firm.Give it a trial.i hope this helps you in future Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Diverse options from the software ranging from financial management, inventory and supply chain management, sales as well as project managment .all of them are well co ordinated with this financial software Review collected by and hosted on G2.com.

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Tax Preparer
Accounting
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Microsoft Dynamic allow user to navigate the functions easily with simplicity of its layout design.

It equipped with strong internal control feature that emphasis the preventive and detective controls of financial data.

We use open-source version which allow our IS archaist to always customized/ merged at the level of business needed.

Review collected by and hosted on G2.com.

What do you dislike?

Slow in Response time as user attempt to retrieve data on cloud.

Need strong accounting system knowledge to effectively use deploy.

Strong control make it less flexible for end-user adjust.

Small screen make it difficulties to load a long list of account to review/ identify the data record.

Function for Matching/ reconciling data check box need to make it larger otherwise, a missed click outside of box could caused the loss of all data previously checked. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Not sure if it a great software compared to Oracle or SAP since we are growing from small to mid size. It definitely recommended. The software itself is a great tool. It need IT savvy accounting/ finance leader to deploy and setup to optimize its great feature. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

When it come to processing large daily orders, MS Dynamic 365 provide efficiency which our previous popular accounting software was not very reliable. It provide simplicity and easiness of using it and time saving. For example, you can develop template for each customers you billed without necessarily reentering recurring data. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Cloud based solution with access from anywhere. Review collected by and hosted on G2.com.

What do you dislike?

No mobile phone screen compatible website Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Project accounting

Purchase order controls Review collected by and hosted on G2.com.

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HR Manager
Consumer Goods
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The best part about MS Dynamics is the capacity to "reorder" diary sections into the General Journal passage window from any Excel exercise manual. The mix is as simple as featuring a variety of cells which contain a depiction, record, charge, and credit for each detail in the diary section. I am likewise an expansive devotee of the smartlist include. Review collected by and hosted on G2.com.

What do you dislike?

there isn't an alternative to close the majority of our databases for the month all at one time. We have near 90 databases and we need to go into every database every month and close every module. It is a 4 hour process, now and then longer relying upon how quick our frameworks are running. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's likewise pleasant that I can set up repeating clusters, keen records, and different things that I do month to month to spare time. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

It's a seamless collaboration of two systems that is combined into one.

Microsoft Dynamics offers eight distinct applications, including Microsoft Dynamics for Sales, Customer Service, Operations, Field Service, Project Service Automation, Marketing, Financials, and Customer Insights. Review collected by and hosted on G2.com.

What do you dislike?

This system requires a full blown specifications as I like how this system built but the CRM functionality has limited features that can only be offered. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It has a lot of benefits but to cite a few. Microsoft Dynamics 365 for Finance and Operations, Business Edition is a cloud-based accounting system that's easy to navigate and tightly integrated with Office 365 and other Microsoft cloud applications. It's a solid offering, but may lack features that some small and midsize businesses (SMBs) require. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2
What do you like best?

This CRM works very well for all Cloud-based ERP needs. It is very customizable and very useful Review collected by and hosted on G2.com.

What do you dislike?

It is not easy to learn and there's quite a bit of learning curve for unaccustomed users Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If your company uses full suite Microsoft, you should totally go for this! Especially helpful for people who handle financial Ops and want to work in coordinatiion with remote workers Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The CRM acts so well with PowerApps and Flow. Both my apps and workflow engine are excellently managed. The report generation is amazing in Dynamics for Finance. As a Finance and Operations lead, it is very important to have seamless coordination between front end and back end, and that is a major advantage I have been able to use. Integration with Outlook is so cool, and super helpful in report automation, calculating quotes and run analytics for my team's financial spending. Inventory management+ payroll coordination from one place! Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2
What do you like best?

It has a very friendly interface, it provides me quite broad graphics that allow me to get a better analysis of finances, I can achieve the best results with the wide vision that the detailed analysis of business offers me and the orientation that this technology offers me. It allows me to see the purchase orders notifications are quite effective, it is also adaptive to any device, I can visualize and work from my tablet very quickly and easily. Review collected by and hosted on G2.com.

What do you dislike?

It is a very high subscription package for medium and small entrepreneurs, since it offers a complete suite of finances for the quite robust handling according to large corporations, I believe that this is mainly a problem when hiring this type of services. It works much better in the environment based on the tools that Microsoft offers. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is a very powerful and efficient tool that allows financial analysis in a very effective way, this leads to economic growth within the company that allows the company to grow quickly, making decisions is quite easy since it allows you to see all the statistics and analysis with quite positive suggestions. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Making the most correct decisions from Dynamics analysis has helped to increase the productive very broadly, as this has meant an increase in the profits of the company in a significant way, I think one of the main points in favor It is the intelligence capacity that this application has to help in making positive decisions within the organization. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2
What do you like best?

Esta herramienta proporciona muchas soluciones administrativa, ya que con ella puedes llevar el control de la gestión financiera de tu empresa, ayuda en la organización de los suministros y los inventarios, así como todas aquellas operaciones necesarias para sostener la situación administrativa controlada y agiliza los procesos financieros en un periodo de tiempo adecuado. Review collected by and hosted on G2.com.

What do you dislike?

Lo que no me agrada es que el manejo de este programa es muy delicado y a veces algo difícil para los usuarios nuevos, pero con la practica y capacitación se puede solucionar. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

En realidad es recomendable, debido a que abarca todo el campo administrativo que requieres para el manejo financiero y la toma de decisiones con respecto al área económica. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Soluciona la gestión administrativa, controles de suministro, de los inventarios, de los servicios, de las ventas, de los desarrollos y modificaciones de presupuestos, entre otras gestiones financieras, que te ayudan a tomar decisiones en tiempo real. Review collected by and hosted on G2.com.

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UF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Great value for the cost and fairly good support.The user interface looks very similar to most Microsoft products, with a ribbon across the top of the screen containing tabs and buttons for various functions, so navigation is fairly intuitive. Review collected by and hosted on G2.com.

What do you dislike?

Functionality stays a bit limited. The software is costly on a monthly basis, and over-complicated pricing plans and Unintuitive UI. The software also has limited support materials. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure you have someone to assist you with implementation and customization as its not as user friendly as I needed it to be. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Using one platform to manage both finance and operations, rather than separate platforms. Also, we are tying products on our website to Dynamics for better Marketing management. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2
What do you like best?

It has a lot of features that can help in a powerful all-in-one business management solution. Along with a new name, Business Central also includes an all new user experience and enhanced capabilities to help you grow and connect your business. Review collected by and hosted on G2.com.

What do you dislike?

Since its 365 it requires to pay either monthly or yearly which is a little expensive for the business but it is worth all your money. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Dynamics 365 Business Central is designed for businesses looking for an all-in-one business management solution that's easy to use and adapt. Connect your finances, sales, service, and operations to streamline business processes, improve customer interactions, and enable growth. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

expanded capabilities including financial management, supply chain and inventory management, sales and service management, project management, as well as manufacturing and operations management. Review collected by and hosted on G2.com.

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UF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the user face. It's very easy to understand and use for my small business planning. Review collected by and hosted on G2.com.

What do you dislike?

To be honest, it does glitch sometimes but it's very rare. Other than that its fantastic! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Get it immediately. Such a good product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I use it to organize my finances. Its definitely made it easier to keep track of my money. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like that it is versatile and has better visibility then Salesforce for where you are at. All in one program rather than using a sales management tool like Salesforce and accounting program like Personify. Review collected by and hosted on G2.com.

What do you dislike?

Out of the box, SalesForce has better functionality. Easier report generation. To many levels of the same data could result in human error. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Reduce the limited advance search options. It is very difficult to build a report. Also, place reports in one spot. Having to know where you put a report is hard to navigate. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Using one platform to manage both finance and operations, rather than separate platforms. Also, we are tying products on our website to Dynamics for better Marketing management. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Easy to access, detail, organized efficiently

Review collected by and hosted on G2.com.

What do you dislike?

you can’t have multiple screens open at one time but it is a good product Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Finance Review collected by and hosted on G2.com.

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CC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

It's a Microsoft product, so it's integrated with all MS products. You get MS teams free with dynamics. Review collected by and hosted on G2.com.

What do you dislike?

It's complicated to use. Not very intuitive. It doesn't sync / sits well with lots of other softwares available in the market. Needs lots of configuration. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Confirm its compactibility with your tool ecosystem. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Financial services. Managing time and expenses and resources. Review collected by and hosted on G2.com.

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IO
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I just love using Dynamics to do all of our billing to Shell Oil Company. It allows me to search within a current invoice that I am preparing without having to exit and look up a customer. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it can be slow or you might lose all the work you just input. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It’s a must and a great investment. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are no longer sending duplicate invoices. Review collected by and hosted on G2.com.

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