I find the regular snapshot feature very helpful in identifying issues around processes or ways of working that might not otherwise surface. The engineering metrics are great for seeing how teams are generally performing and spotting anything that might be slowing them down. I really like the comprehensive metrics provided by DX. Although I could potentially gather these myself with some digging, it's reassuring to know that the calculations have been rigorously done. The true Throughput metric, in particular, is very useful for quantifying the complexity of work delivered by the teams, as opposed to just plain velocity. Additionally, I really like that we can use AI to prompt, even though there were some challenges in getting the right queries. Review collected by and hosted on G2.com.

I've found the Data Studio a little hard to use without first being shown. If it was more intuitive I would likely use it more. I really like that we can prompt through AI, but I had some trouble getting the right queries from the prompts. It could just be that the data I was requesting wasn't available though. Review collected by and hosted on G2.com.

DX has an intuitive, easy-to-use interface that makes it genuinely user-friendly. I also really appreciate that they surface the queries used to populate metrics, so I can dig in when needed and create custom metrics that are a better fit for the questions I’m trying to answer.

They’ve also been incredibly collaborative and responsive whenever I have questions or run into issues, and it’s clear they take the quality and usability of their product seriously. Even though we’re a smaller account for them, they’ve taken my feedback seriously and worked to implement product changes that better fit our engineering use case. I’ve been very impressed with that.

It's a decently pricey product and I was concerned at first that it would be difficult to prove out it's value. That said, we've gotten great feedback from DX that have led to needed changes in our department. Along with that value and with how much of a partnership we've had with them, it has made it worth it to me. Review collected by and hosted on G2.com.

It’s hard to build a product that’s flexible enough to fit everyone’s use case while still being opinionated enough to avoid becoming a complete mess. Overall, I think they strike that balance very well. That said, it would be nice if a few areas were a bit more customizable. It’s not a major complaint, just a “nice to have.” Review collected by and hosted on G2.com.

I find DX to be a valuable tool for supporting day-to-day operational activities by providing a structured and efficient mechanism for collecting feedback, insights, and operational inputs across teams. I like how the platform simplifies survey creation and distribution while giving timely visibility into responses and trends. One of DX's key strengths is its ease of use and accessibility, which encourages broader participation and helps us gather actionable information quickly. The ability to centralize operational feedback has improved transparency, alignment, and responsiveness across stakeholders. I appreciate how DX helps streamline communication loops and reduce manual efforts associated with traditional feedback collection methods. Its reporting and tracking capabilities support leadership visibility and follow-through on identified actions. I also find the integration with my internal system quite robust. The enhanced analytics are great for transforming survey feedback into actionable insights, enabling faster identification of operational challenges, trends, and improvement opportunities, supporting more data-driven decision-making and better prioritization. DX provides an intuitive and efficient way to collect operational feedback with strong visibility into responses and trends, which supports faster decision-making and continuous improvement. The initial setup wasn't hard, and the provided examples were helpful. Review collected by and hosted on G2.com.

Maybe the analytics can be made more better by adding a rich interface, some graphs perhaps. Review collected by and hosted on G2.com.

I like how DX provides built-in comparisons, measuring against industry standards or our own past reporting periods. It aggregates data across multiple tools, which means I don't have to implement something in-house to derive insights from disparate systems. DX already shows the core metrics for software development, which are the specific metrics I'm looking for. It also has integrations with our GitHub, JIRA, and more, which is great. Plus, I use it in Slack to send AI-generated summaries on progress from my teams. As an individual user, I found the initial setup to be easy. Review collected by and hosted on G2.com.

It's not always intuitive if you want to drill down into a specific report, or be able to compare individual cohorts to each other if those aren't already defined in DX. It's frustrating when I feel too locked into their predefined filters and reports without the flexibility to drill in a different way I want. Sometimes filter facets are only single select when I'd like to select multiple of that same facet type. Review collected by and hosted on G2.com.

I like the way DX is able to pick up some KPIs and it's very generic and broad, yet the KPIs are still meaningful. It cuts through different programs, different projects effectively. I also find it meaningful because it gives me insights into our code velocity, especially after integrating AI into our workflows. It helps identify bottlenecks and areas to focus on, boosting our engineering throughput. Additionally, the setup was quite easy due to my organization's infrastructure team and all I had to do was ensure there were no mistakes in our team settings. Review collected by and hosted on G2.com.

I feel like at times, some of the settings that I wanna change, like, there might be, things that the developers are working on, and it does not get captured very well. Change. Or simply, like, if I added a wrong GitHub username to a developer, I was not able to change that. Review collected by and hosted on G2.com.

I like the ease of use of DX and how it produces useful information for our teams to improve. We have found the snapshot surveys very informative, a good way to get input from our developers about what's slowing them down or what they wish us collectively to improve on. These are very actionable points that we then have worked on. Additionally, the initial setup was rather painless, thanks to the helpful team at DX. Review collected by and hosted on G2.com.

Maybe some of the reports have been a bit confusing as to how they are produced, and this is tricky as if one reads them incorrectly, it is easy to draw very different conclusions. For example, the 'Innovation ratio' report. It is rather unclear on how it deduces what is 'innovation' work. Review collected by and hosted on G2.com.

I really appreciate the clarity DX gives me. With a small team, it's easy to assume things are on track, but DX backs that up with data, which is great. The dashboard offers a quick snapshot of the team's progress, and I can see if we're on track or slipping without going through complex tools. It saves me time and makes my check-ins more productive. Specifically, the cycle time and throughput metrics are helpful for understanding our delivery speed, and the PR and code review analytics are really useful. Review collected by and hosted on G2.com.

I think some of the metrics and visualizations can be more compact, and there could be AI powered insights or summaries which could save me even more time. Review collected by and hosted on G2.com.

I find the quarterly snapshots in DX incredibly useful because they expose issues with our process and provide the tools to determine if the changes we make based on those issues are actually making a difference. This feature allows us to break down answers by team, monitor stats like PR Cycle Time and AI usage, and find out what parts of our process are working well. Review collected by and hosted on G2.com.

The list of reports can be a little overwhelming, making it hard to know what I should be paying attention to. Also the time in hours can be confusing to know if it's working hours vs clock hours, and how they calculate business hours. Review collected by and hosted on G2.com.

Running this survey on a recurring basis, with a measurement every three months, really helps track evolution and improvement over time. Comparing results against other teams in the organization, or even against the industry, also helps identify and better understand the areas where we can improve. Review collected by and hosted on G2.com.

Some questions don’t apply to our team, and that creates friction when we have to complete them. Also, the reporting tool has a lot of room for improvement. I’d really appreciate an integration with a retrospective tool and with Jira tickets, so that when we identify action items, we can track them more easily. Review collected by and hosted on G2.com.

The survey’s comprehensive and objective framing helps us identify the areas that need attention. The platform’s peer-comparison offering also helps us understand where we stand and where to invest further. The specificity around Front End/ Back End / Platform/ Data Layers helps us get closer to improvement actions Review collected by and hosted on G2.com.

While most aspects of Developer Productivity are covered, aspects around Dev Operations and Tech Operations (post production) can be improved. Any engineer still has to spend decent time in operational aspects beyond being Goalie/on-call, the productivity improvements intelligence for these are areas to be improved on DX Review collected by and hosted on G2.com.