DX quickly provides us with valuable and actionable insights into our developer experience challenges. By combining qualitative feedback from developer surveys with quantitative metrics like DORA and flow data, it becomes much easier to pinpoint the sources of friction.

The benchmarks offered by DX are extremely helpful—it would be nearly impossible for us to gather and interpret this kind of comparative data on our own. While we could technically conduct similar surveys ourselves, the real advantage is in how DX interprets and contextualises the results for us.

The ability to compare current and previous surveys is also a major strength, as it allows us to track our progress over time and assess the impact of our initiatives. I particularly appreciate being able to explore survey findings in greater depth through dedicated follow-up studies, which help us identify patterns and concentrate on the areas that matter most.

Lastly, DX is evolving rapidly, and I am eager to see what new features are on the horizon. After using it for over a year, we've seen significant improvements in developer experience, which gives us confidence in their long-term vision and makes the partnership feel secure for the future. Review collected by and hosted on G2.com.

I don’t have any major complaints about DX — their support is consistently direct and fast, which makes working with the platform a smooth experience.

There are a few areas where enhancements could further improve things. For instance, it would be helpful if survey feedback from engineers were collected on an ongoing basis, allowing for continuous refinement of the surveys and a better overall experience.

Additionally, the triaging process could benefit from a feature that lets leads leave comments, offering more context or explanations for their decisions.

These are relatively minor suggestions, and overall, DX’s strong emphasis on team performance and developer experience is the main reason we continue to use the platform. Review collected by and hosted on G2.com.

DX provides us with comprehensive, actionable insights into the health and performance of our Engineering organization. From DORA/Core4 metrics to Developer Experience surveys and AI adoption impact, it helps us make informed, data-driven decisions. The team’s responsiveness and willingness to partner with us make it a truly valuable collaboration. Review collected by and hosted on G2.com.

At times, the platform’s reporting and configuration options can feel somewhat limited when we want deeper or more customized views. That said, DX is actively improving these areas, and we’ve seen continuous enhancements over time. Review collected by and hosted on G2.com.

The insights provided after taking the snapshots are both valuable and actionable. I found the information to be very helpful in running the operations of my development group. It helps tremendously to improve the sentiment of the people and improve our ways of working. Last but not least is that the response rate is always very high (100% or slightly below) - this can only be because our techies appreciate the tool and purpose. Review collected by and hosted on G2.com.

Setting up and integrating all systems to ensure data flows in properly is essential. In addition to our own work, we also depended on consultancy from DX, which, by the way, was excellent. Review collected by and hosted on G2.com.

DX gives us a clear, objective view of where engineering effort is going — without asking engineers to do anything extra. It passively analyzes our GitHub activity and ties it back to initiatives and themes, making it easy to see if we’re actually focused on what we say we care about. The clarity it brings into sprint alignment, roadmap execution, and engineering prioritization is genuinely impressive. Also, the Slack summaries are a great touch — they surface insights without needing to log into another tool. Review collected by and hosted on G2.com.

DX can sometimes feel like a black box. While the insights are valuable, it’s not always obvious how certain metrics are calculated or why some themes show spikes or drops. A bit more transparency or the ability to drill down further into specific data points would make it even more actionable. Also, for smaller teams, some of the insights can feel a bit too high-level or generic unless you spend time fine-tuning the configurations. Review collected by and hosted on G2.com.

The myriad of data points, both quantitative and qualitative, as well as Core 4 helps us ground our decisions and measure impact.

In our Tech department, we've stopped having to always investigate process issues & engineering bottlenecks and can act with confidence with the help of DX, promoting improvements on a team and organization level.

Engineers now have access to DX data and can voice their opinions in qualitative surveys.

Rolling out DX was a breeze, given the integrations they have with many service providers.

The CX team at DX is excellent, and they are always there to support you. Review collected by and hosted on G2.com.

The pricing is a hard sell for younger companies and is only disclosed on a case-by-case basis, given it typically competes budget-wise with other developer tooling deemed more critical - such as AI coding-assistants, internal developer portals, CI/CD tooling, Security, and Cloud - I see this as a friction point.

Additionally, some sought-after features are at times packaged as "a new offering" and require additional spend, which, in my view, is not really good practice for loyal customers in terms of improving the benefit of what they've acquired over time. Other pay-per-seat services, such as Github follow a different philosophy.

That said, the base offering is always improving, and I'm impressed by both the quality and agility of the team.

Considering that the impact from the tool depends a lot on managers & team leads to understand the DX philosophy, it is important to factor in your current organizational maturity state. Review collected by and hosted on G2.com.

Customer success partners are very valuable. The AI summaries make it efficient and easy to consume the data, and the suggested actions for improving pain points are super helpful. Review collected by and hosted on G2.com.

The number of reports to read through and fully understand can feel overwhelming at times. Other than that, I’m still learning about DX, and I expect I’ll be able to share more helpful feedback here in the future. Review collected by and hosted on G2.com.

The UX and the dashboard are quite nice to walk through Review collected by and hosted on G2.com.

It might be how our organization has set it up, but it takes quite a bit of time to go through the whole form Review collected by and hosted on G2.com.

GetDx has fundamentally changed how we understand and manage our engineering teams. It provides leaders and team members with instant access to the right data at the right time, driving alignment, clarity, and smarter decision-making across the organization.

Why we love GetDx:

* Customizable Views: Dashboards are easy to configure, so each role focuses on what matters most.

* Outstanding Support: The GetDx team is proactive, responsive, and truly listens to customer feedback.

* 100% Participation Rate: We’ve reached a 100% participation rate in team feedback, which shows how accessible and engaging the tool is for the whole organization.

* Easy Data Integration: GetDx makes it simple to integrate multiple data sources, allowing us to supplement snapshot feedback with real performance signals for a more holistic view of team health and dynamics.

* Super Helpful Team: Everyone we’ve interacted with at GetDx has been friendly, fast, and eager to help.

* Empowers Leaders and Teams: From managers to developers, everyone has access to actionable insights that drive better outcomes.

* Seamless Collaboration: GetDx creates a single source of truth, making it easier for teams to stay aligned and move faster.

If you’re looking for a tool that brings real clarity to team management and accelerates performance, GetDx is the answer. Review collected by and hosted on G2.com.

There’s honestly not much to dislike. A few improvements we had in mind have already been implemented after our feedback.

Also, since GetDx is so flexible, it sometimes takes a bit of initial setup to decide which dashboards or metrics to prioritize, but once that’s done, the value is clear. Review collected by and hosted on G2.com.

GetDX frees my mind to focus on business impact. Before implementing it, we conducted many surveys to identify pain points. We used to spend a lot of time discussing which KPIs were best and how to translate the work done into team performance.

Now, we can trust that we have a company focused on improving our performance by providing data and insights while we build a sustainable environment.

The feature I like most is the correlation between quantitative and qualitative data. There is no single way to measure performance, and this comprehensive overview is what I find most valuable.

All the integrations are easy to set up, and every time we’ve had an issue, the support team has been quick to respond. Review collected by and hosted on G2.com.

The onboarding process requires careful attention to your specific use case. You need to check whether your way of working is compatible with the available data — and that will only become clear once you start implementing the integrations.

It supports most use cases, but there are some metrics we can’t use because our code is deployed in multiple markets. As a result, we can’t fully trust the deployment-related data. This also means we miss out on other features that help us understand team performance.

Another important point is that changes are sometimes made in the production environment without notice. We experienced some negative impact when certain features started to work differently and our reports needed updates. At the same time, this has a positive side, as many new features are released frequently, with the company delivering improvements every week. Review collected by and hosted on G2.com.

DX is the missing piece for Developer Experience teams that are struggling to quantify and measure their work. We used to cobble together internal dashboards and manual sentiment surveys to try and measure the impact of our work. In less than a week of using DX we had significantly better data than we'd ever had, and when we started to dive deeper it was clear this platform would pay for itself. The way it connects sentiment data, machine data, and research is incredibly useful. If you have 100 engineers making $100/hour and you save them each 10 hours per year, that's already $100k you can save your business. With DX I am confident we will save our engineers far more than 10 hours per year.

Customer support was also great. They started a Slack channel with us and helped us get over any barriers to usage so by the end of Week 2 we were fully integrated. Review collected by and hosted on G2.com.

The user syncing functionality is somewhat under-developed. I have to keep our team in sync manually for now. This is fine, but I'd like to have a real API for this. Review collected by and hosted on G2.com.