---
title: Dutchie Reviews
meta_title: 'Dutchie Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 55 reviews by the users' company size, role or industry to
  find out how Dutchie works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 55
  scale: '5'
date_modified: '2026-08-11'
parent_category:
  name: Cannabis Industry
  url: https://www.g2.com/categories/cannabis-industry
---


# Dutchie Reviews
**Vendor:** Dutchie  
**Category:** [Cannabis POS Systems](https://www.g2.com/categories/cannabis-pos-systems)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 55
## About Dutchie
Dutchie is the essential cannabis technology platform providing the complete cannabis operating system for commerce. We streamline dispensary operations and ensure safe, easy access for both medical and retail (adult-use) consumers across North America. Dutchie powers over 6,500 dispensaries throughout the U.S. and Canada with over $100B in cannabis transactions processed. Our all-in-one platform is built to optimize every retail function, providing integrated solutions for cannabis point of sale (POS), integrated dispensary e-commerce, seamless payments, Loyalty & Marketing tools, and more. We deliver the compliant, scalable technology infrastructure required for success in the regulated medical and adult-use cannabis market.




## Dutchie Reviews
  ### 1. Easy-to-Use All-in-One Dispensary Solution with Helpful Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** ABBAS C. | Operations director, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 13, 2026

**What do you like best about Dutchie?**

This software is easy to use and has the features I need. I like the inventory management and the marketing tools, and I appreciate that it works as an all-in-one solution for dispensary needs, from in-store operations to e-commerce. Customer support has also been extremely helpful.

**What do you dislike about Dutchie?**

Reordering and reporting inventory levels are two areas that need improvement, but Dutchie recently rolled out some features that should help address these downsides.

**What problems is Dutchie solving and how is that benefiting you?**

As a multi-store owner, I only have to complete a task once and it applies across multiple stores, both on the POS and on e-commerce. There’s no need for third-party e-commerce, and the integration is instant. So when we make a change to a product, we can push that update to multiple stores while still excluding a specific store if we need to. This has saved us money on labor and cut down the time we spend on repetitive updates.

  ### 2. Game-Changing Business Intelligence with Dutchie

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joelle B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2026

**What do you like best about Dutchie?**

I find Dutchie's filtering capabilities incredibly useful for managing a wide variety of inventory, whether zoomed in or as a collective. The ability to easily investigate through history and journals is a plus. Business Intelligence is by far the most valuable tool for me. I've created dashboards that really give a snapshot of important information that applies to multiple departments. It's extremely easy to digest the data, and even the owners and higher management have expressed how game-changing the dashboards have been for their day-to-day operations. I love tracking aged inventory to ensure nothing over 90 days is sold, knowing the batches in production, and tracking sales trends of our various rolls to align with market demands. The functionality throughout the whole platform is fantastic, and the support has always been helpful. Also, setting up Dutchie was very smooth, it’s user-friendly, and once we got used to it, it was much easier than METRC.

**What do you dislike about Dutchie?**

If anything, system outages would be my biggest complaint, and that happens very few and far between.

**What problems is Dutchie solving and how is that benefiting you?**

I use Dutchie for managing inventory with filtering capabilities and tracking history. Its Business Intelligence helps track popular SKUs, production needs, sales trends, and simplifies decision making with easy-to-digest dashboards.

  ### 3. Efficient POS with Easy Training

**Rating:** 4.5/5.0 stars

**Reviewed by:** Teresa T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2026

**What do you like best about Dutchie?**

I like how Dutchie makes it easy to learn and train others, which avoids mistakes and reduces the need for managers to get involved constantly. Dutchie Pay is amazing and really helps to get customers out the door fast, especially if they already have a Dutchie Pay account. The initial setup was pretty easy for the 20 people working with it. I appreciate how it saves time by preventing errors, making it efficient and user-friendly.

**What do you dislike about Dutchie?**

The system automatically picks debit when debit is used, and if the card reader is not used, it defaults to cash. This can prevent making mistakes with the tender option and avoid draw discrepancies.

**What problems is Dutchie solving and how is that benefiting you?**

Dutchie speeds up customer transactions and reduces errors, making it easy to use and train others. It minimizes management interventions by being user-friendly and helps avoid mistakes with tender options, streamlining the checkout process.

  ### 4. User-Friendly Platform That Integrates Seamlessly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yuvraj S. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2026

**What do you like best about Dutchie?**

For both customers and retailers, Dutchie is very user-friendly. It also integrates really well with our broader ecosystem, which makes it easier to use alongside the other tools we rely on.

**What do you dislike about Dutchie?**

So far, I haven’t found anything to dislike about the platform.

**What problems is Dutchie solving and how is that benefiting you?**

Dutchie addresses our inventory concerns at a granular level, which saves us time and resources. It also lets us integrate our CRM and loyalty systems within the Dutchie center, saving us a lot of time and money as well.

  ### 5. Industry leader and Responsive Support with Dutchie

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2026

**What do you like best about Dutchie?**

After using other software, I appreciate that Dutchie integrates with the Massachusetts gateway for reporting. That's a lot less work and more accurate. Our Rep, Iris is always responsive, kind and knowledgeable about any questions we have. Any interruptions are always resolved quickly.

**What do you dislike about Dutchie?**

Because we have multiple stores that have both a medical and recreational license the reporting can be clunky. There are reports that take a little longer because I have to export and then manipulate the information from there. But it is doable. I can also reach out and ask questions.

**What problems is Dutchie solving and how is that benefiting you?**

Dutchie is currently working with us to integrate our loyalty program so it will be more of a seamless experience for both the customer and the retail associate.

  ### 6. Flawless Compliance, Exceptional Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Janis A. | General Manager

**Reviewed Date:** May 13, 2026

**What do you like best about Dutchie?**

I like how easy Dutchie is to use, and their customer service is spectacular. The implementation process went flawlessly, and I haven't had any issues. It's extremely valuable since I customized the system to my liking, and it's exceptionally compliant. I also appreciate their complete integration with the state tracking system and the cannabis regulatory agency, which ensures there are no issues with my compliance. Their customer service is always there to help, and I was designated an implementation strategist who walked me through everything and helped me customize my administrative system. Dutchie is also integrated with Weedmaps, and everything works well.

**What do you dislike about Dutchie?**

No comment

**What problems is Dutchie solving and how is that benefiting you?**

Dutchie integrates with state tracking systems and the cannabis regulatory agency, ensuring seamless compliance at my cannabis retail location without any issues. The setup was flawless, and their customer service is spectacular, making it easy to use.

  ### 7. User-Friendly POS That Streamlines Dispensary Sales

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alejandra L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2026

**What do you like best about Dutchie?**

I use Dutchie as a point of sale for the dispensary I work at, and it helps make the sale process smooth. It's very user friendly. I also like being able to see when an item is low, because with that info our stock manager can do what's needed accordingly. The initial setup was seamless.

**What do you dislike about Dutchie?**

{"if we had an integrated system so we aren’t toggling from one app to another"}

**What problems is Dutchie solving and how is that benefiting you?**

I use Dutchie as a point of sale at the dispensary. It helps make the sale process smooth and it's very user friendly. I can see when an item is low, so our stock manager can do what's needed accordingly.

  ### 8. All-in-One POS, Loyalty, App, CRM & Ecommerce With Stellar Support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Derek L. | Assistant Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 14, 2026

**What do you like best about Dutchie?**

The best thing about dutchie is having your POS, Loyalty, App, and Ecommerce all under one roof. This helps streamline processes in store. Dutchie also has a stellar support team that is very helpful.

**What do you dislike about Dutchie?**

The one thing I would love is to be able to build my own reports.

**What problems is Dutchie solving and how is that benefiting you?**

Dutchie solves compliance tracking and streamlines processes for both the customer and store team.

  ### 9. Iris and Dutchie are here to help companies grow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Milton W. | Director of Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2026

**What do you like best about Dutchie?**

The team, love working Iris and everyone is so responsive with problems we run into.

**What do you dislike about Dutchie?**

honestly nothing since we started with Iris, really excited to get started with loyalty.

**What problems is Dutchie solving and how is that benefiting you?**

nothing right now, but they have solved plenty of POS, backoffice, and admin issues in a timely fashion before for us

  ### 10. Highly Effective POS with Seamless Integration, Minor Update Hiccups

**Rating:** 5.0/5.0 stars

**Reviewed by:** Canesha R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Dutchie?**

I like that Dutchie organizes our inventory and the back office, keeping our websites organized on the administrative side. On the administrator side, I also appreciate the fact that it makes a ding whenever we get online orders, which helps us keep up with them efficiently. I prefer Dutchie over Weave because it's way more helpful and comes with back-office programs that link everything together. The initial setup wasn't too bad, and we liked it way better once we got the hang of it.

**What do you dislike about Dutchie?**

When Dutchie updates, there tends to be a lot of errors afterward. I always have to contact Dutchie for some type of reason after a big overnight update.

**What problems is Dutchie solving and how is that benefiting you?**

Dutchie organizes our inventory and back office, keeping our websites organized. It notifies us with a ding for online orders, helping us stay on top of them.

  ### 11. Misha Degtiarev Dutchie Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Misha D. | Store Operations Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2026

**What do you like best about Dutchie?**

Responsive key account team. Helpful for setting up new accounts, locations, and billing.

**What do you dislike about Dutchie?**

Some features are controlled at the location level, which makes enterprise-level controls harder to manage and maintain consistently across the organization.

**What problems is Dutchie solving and how is that benefiting you?**

An eCommerce solution that integrates well with our in-store POS, payment systems, and loyalty program.

  ### 12. Efficient, User-Friendly, and Perfect for Patient Data Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** James S. | Budtender, Consumer Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2026

**What do you like best about Dutchie?**

I find Dutchie to be standard modern and efficient software for tracking data in the cannabis industry. I like that it's easy to use and efficient in organizing and collecting data on patients. The switch to Dutchie made sense because it offers more effective and efficient software with fewer errors. I also appreciated the fast and easy initial setup.

**What do you dislike about Dutchie?**

Areas for improvement could be a faster merging of duplicate accounts

**What problems is Dutchie solving and how is that benefiting you?**

Dutchie is a standard modern software that's efficient in tracking data, organizing, and collecting data on patients. It's easy to use and reduces errors, making it more effective than our previous tool.

  ### 13. Top-Notch Enterprise Support and a Platform That Keeps Improving

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** July 28, 2026

**What do you like best about Dutchie?**

Their enterprise customer support is top notch. They keep us posted on their roadmap for new features and are constantly working to improve the platform. They also take product feedback to heart.

**What do you dislike about Dutchie?**

The time it can take to develop specific feature requests is sometimes ambiguous.

**What problems is Dutchie solving and how is that benefiting you?**

It is giving us a one stop shop for all of our retail and wholesale sales information. It provides our employees with the tools they need to be the best salespeople they can be.

  ### 14. Easy to Use with Excellent, Helpful Customer Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Caitlin D. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Dutchie?**

Easy to use, even though some things are not immediately visibly user friendly, customer service is excellent at helping me get through many issues

**What do you dislike about Dutchie?**

Inability to do a price change on a single item at Point of Sale. other POS systems i've used have this feature and it is incredibly frustrating to not be able to do this on the POS in order to make something right with a customer or discount something quickly

**What problems is Dutchie solving and how is that benefiting you?**

tracking inventory and seed to sale sync management. it's not perfect but good enough for everyday use

  ### 15. Lead budtender Dutchie take

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2026

**What do you like best about Dutchie?**

I like the different lanes I can drag customers or like 'suspended sales' for later. Also useful for getting a budtenders order from sitting in the main queue all shift.

**What do you dislike about Dutchie?**

The way we check users in with ID generates a profile for them with their full legal name, while if they preorder they often will use shortened names or otherwise run into multiple accounts with multiple points streams for the same user depending on if they pre-ordered or not. We need the software to accommodate for the potential of this

**What problems is Dutchie solving and how is that benefiting you?**

A built in double check for expired IDs and other problems, the ability to use one system when id checks are down, to back up the visual check budtenders do

  ### 16. Seamlessly Streams Cannabis Operations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Dutchie?**

I like Dutchie for its ease of use and ease of training for my employees; it's a very intuitive software. I also appreciate that it's extremely easy to set up, and the onboarding staff were excellent, getting me up and running quickly. Even for someone with limited technical skills, it's pretty easy software to use. Additionally, being in the Dutchie environment for both cultivation and retail makes operations a lot smoother when doing internal transfers. It also integrates with my state's tracking system for my retail environment, which is a helpful feature.

**What do you dislike about Dutchie?**

I don't really have any dislikes everything is fantastic

**What problems is Dutchie solving and how is that benefiting you?**

Dutchie handles my inventory maintenance, state compliance, and tracking of sales, making operations smoother and more efficient.

  ### 17. Efficient POS with Comprehensive Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Dutchie?**

I really enjoy Dutchie because it's easy to use and offers a lot of backend reporting. There's a lot of reports you can run. I like that you can search reports by typing in a keyword, making it simpler to pull up different ones. It's helpful for processing customers efficiently, and the initial setup was pretty simple.

**What do you dislike about Dutchie?**

Sometimes the discount codes or discounts don't work. Just in random, not really sure why. It never explains why, and then we'll ring in the next person, it will work. So just sometimes we have issues there.

**What problems is Dutchie solving and how is that benefiting you?**

I use Dutchie for inventory and sales reports. It simplifies getting customers in and out and provides an easy report search feature.

  ### 18. Easy to Use, Strong METRC Integration, and Responsive Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Heidi M. | Store Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about Dutchie?**

I like that Dutchie talks to metrc about product and limits.  It is easy to use and has good tech support when you run into issues.  Dutchie performs well above some other products I have used in the past.

**What do you dislike about Dutchie?**

Dutchie could work on making sales stack better.

**What problems is Dutchie solving and how is that benefiting you?**

Dutchie helps to keep us in compliance with the state regulations and has real time updates to products and sales.

  ### 19. All-in-One Platform with Competitive Pricing and Fantastic Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ansh B. | Founding Astronaut, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2026

**What do you like best about Dutchie?**

All in one platform with competitive pricing and fantastic support team!

**What do you dislike about Dutchie?**

A little less configurability/customization with menu and features than I would like

**What problems is Dutchie solving and how is that benefiting you?**

Marketing, loyalty, tax calculation, data and reporting

  ### 20. Efficient Dispensary Management with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rivak H.

**Reviewed Date:** April 17, 2026

**What do you like best about Dutchie?**

I like that Dutchie is simple and reliable for running our cannabis dispensary. I find the POS system helpful because it efficiently gets customers in and out quickly. The text and email blasts are great for reaching customers with our latest deals and promos. I also appreciate the support from the people who work there; they are a great help.

**What do you dislike about Dutchie?**

more filters for catalog or inventory. better ways to get pictures on products

**What problems is Dutchie solving and how is that benefiting you?**

I use Dutchie for POS and inventory, and marketing campaigns. It helps us reach customers with deals and promos, and the POS system gets customers in and out fast.

  ### 21. Easy to Access, Self-Explanatory Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joey N. | Sales associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Dutchie?**

Ease of access. Everything is pretty self explanatory and doesn’t require much assistance in navigating the user interface

**What do you dislike about Dutchie?**

Sometimes the points system does not work and won’t let me access customers points.

**What problems is Dutchie solving and how is that benefiting you?**

Constantly being on the ready for any issues that arise, and keeping clear communication with the stores that use dutchie

  ### 22. Simplicity and Efficiency with Dutchie, But Slow Updates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sara P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2026

**What do you like best about Dutchie?**

I like Dutchie for its simplicity, which makes using it straightforward in my role as a budtender. The search bar in Dutchie is usually quick and accurate, helping me find what I need efficiently. Additionally, the familiarity of the system makes it easy to integrate into our operations.

**What do you dislike about Dutchie?**

Sometimes the updates take a long time to sync. The initial setup took a very long time to complete.

**What problems is Dutchie solving and how is that benefiting you?**

Dutchie solves inventory and register issues. I appreciate its simplicity and the quick, accurate search bar, which makes the system easy to integrate.

  ### 23. Easy-to-Use POS Industry Standard That Simplifies Training and New Store Openings

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 26, 2026

**What do you like best about Dutchie?**

It is easy to use and is the industry standard for POS systems. That makes it very easy when opening new stores or hiring new employees that already have experience using Dutchie.

**What do you dislike about Dutchie?**

Sometimes support can be a bit slow. I have also run into some issues with Metrc integration.

**What problems is Dutchie solving and how is that benefiting you?**

Inventory management, managing promotions, managing our website.

  ### 24. Easy to Use and Widely Adopted, with Good Feature Development

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2026

**What do you like best about Dutchie?**

Broad familiarity with the platform among industry professionals, ease of use, rapid feature development.

**What do you dislike about Dutchie?**

Occasionally there is a significant lag time between necessary feature upgrades being requested and those features being delivered.

**What problems is Dutchie solving and how is that benefiting you?**

Dutchie is solving our POS/Ecommerce & Promotional problems. This reduces my time spent troubleshooting significantly.

  ### 25. Highly Recommend for Retail POS and E-commerce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 13, 2026

**What do you like best about Dutchie?**

I like Dutchie for its ease of use, which is crucial in retail to help deliver the best customer experience. I also appreciate the speed of transaction and how the information is presented to help patients make informed decisions. Additionally, I like its responsiveness, which greatly contributes to customer satisfaction.

**What do you dislike about Dutchie?**

We went through 5 CSMs over 14 months before landing an elite CSM in Alex G.

**What problems is Dutchie solving and how is that benefiting you?**

I use Dutchie for speedy transactions and presenting information to help patients make informed decisions.

  ### 26. Best POS in the cannabis space.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2026

**What do you like best about Dutchie?**

They have great customer support and they the platform is super simple to use.

**What do you dislike about Dutchie?**

Sometimes it hard to tell when new features come out because they come out all the time.

**What problems is Dutchie solving and how is that benefiting you?**

They provide me with an ecom platform and a way to organize my inventory. I've seen the benefit rigth away.

  ### 27. User-Friendly POS with Top-Notch Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samuel S.

**Reviewed Date:** November 17, 2025

**What do you like best about Dutchie?**

I love how Dutchie makes completing transactions much smoother with its integrated front-of-house and back-of-house functions, which significantly enhances the overall user experience. I find it invaluable that it tracks customer daily allotments to ensure compliance, which is crucial in a heavily regulated industry. It's user-friendly compared to other cannabis POS systems, which adds to its appeal. The software’s facets range from completing POS transactions to providing analytics, offering excellent clarity in navigating back-of-house inventory. When troubleshooting, Dutchie’s support teams are always kind and professional, making any issues less stressful. The process of delivering and auditing inventory is simplified and well-organized, and the analytics help me clearly understand gross sales and profits. The initial setup was quite easy, and overall, I find Dutchie to be an indispensable tool in my dispensary operations.

**What do you dislike about Dutchie?**

I find the payment options in Dutchie could be more streamlined. An option to link a bank account or debit card directly for transactions would significantly enhance the process. This would speed up transaction completion, making it more efficient.

**What problems is Dutchie solving and how is that benefiting you?**

Dutchie streamlines transactions and integrates FOH and BOH functions in a dispensary, tracks customers’ allotments, is user-friendly, simplifies deliveries, audits regulatory compliance, and clarifies sales analytics, enhancing efficiency and support.

**Official Response from Antwon Odicho:**

> Thank you for your feedback Samuel. We completely agree that streamlining the payment process is essential for efficiency.

We do offer Pay by Bank specifically to address this - it’s a streamlined solution that connects directly to consumers' bank accounts for quick and easy transactions. This significantly speeds up the checkout process and removes friction.

  ### 28. Easy Inventory Control and User Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben T. | Director of Retail Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Dutchie?**

Ease of inventory control, ease of adding new users

**What do you dislike about Dutchie?**

there are a lot of updates and times you have to refresh the pages

**What problems is Dutchie solving and how is that benefiting you?**

We have had multiple tickets put in for assistance and Dutchie has always answered on a timely manner

  ### 29. Streamlined Cannabis Operations with Top-Notch Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jon B.

**Reviewed Date:** November 06, 2025

**What do you like best about Dutchie?**

I love that Dutchie is a true leader in the cannabis technology space, offering the most scalable solutions for our needs as a cannabis retailer. Their proactive support is outstanding; they are always ready to address any issues and work hard to resolve them swiftly. I appreciate how effortlessly I can get support when there’s a problem, and Dutchie excels in customizing and tailoring solutions that perfectly fit both our specific business requirements and those of other cannabis operators. The initial setup was incredibly straightforward, making it simple to implement Dutchie across all our dispensaries. This ease of use coupled with outstanding support and a robust product has made Dutchie an invaluable asset for our operations.

**What do you dislike about Dutchie?**

I find the loyalty program in Dutchie lacking in depth and robustness. It seems to be missing the ability to sign people out via form and lacks the capability for running text message campaigns, which are features I currently rely on from my existing loyalty provider.

**What problems is Dutchie solving and how is that benefiting you?**

I use Dutchie to streamline inefficiencies in cannabis operations and gain supply chain visibility, helping focus our efforts where needed.

  ### 30. Seamless Integration Boosts Cannabis Industry Collaboration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User

**Reviewed Date:** June 22, 2026

**What do you like best about Dutchie?**

I like the communication between our teams and the camaraderie we've created. The collaboration with Dutchie allows us to build the best products and reach a large cohort of users, making us a powerful team in the cannabis industry. I also appreciate that the initial setup of Dutchie is easy.

**What do you dislike about Dutchie?**

I don't have a particular/specific answer to this question

**What problems is Dutchie solving and how is that benefiting you?**

Dutchie creates a seamless buying experience from customer capture to purchase through our integrated website.

  ### 31. Dutchie has the best metrc integration and most advanced tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abdullah M. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2025

**What do you like best about Dutchie?**

Dutchie POS has the best (most accurate) metrc integration. The reporting is also by far the most advanced. I like the loyalty and marketing features and the compliance tools. Dutchie pay by bank is also popular among my customers because there are not many cashless payment methods available

**What do you dislike about Dutchie?**

There are a ton of reports and Dutchie in general has a lot of settings so it takes awhile to learn the software and figure out what reports do what

**What problems is Dutchie solving and how is that benefiting you?**

Dutchie helps me keep my inventory on track and the reports help me understand my business and what products to buy and avoid.

  ### 32. Effortless POS with Robust Multilocation Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** fidal h.

**Reviewed Date:** December 30, 2025

**What do you like best about Dutchie?**

I like using Dutchie because it's an easy system that's accurate and has good reports. It integrates with METRC well and works great if you have multiple locations. I like having a shared catalog between two stores, keeping things consistent, and shared customer points, which lets us run loyalty programs across locations. The initial setup was easy, and the implementation team was very good.

**What do you dislike about Dutchie?**

Support could be improved. Sometimes they aren't clear with their answers or it takes awhile to get resolution.

**What problems is Dutchie solving and how is that benefiting you?**

I find Dutchie easy to use, accurate, with good reports. Its integration with METRC is great, and it shares catalogs between stores for consistency and loyalty programs.

  ### 33. Top-Notch Reporting Customization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather S. | Assistant General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Dutchie?**

the reporting customization is top notch!

**What do you dislike about Dutchie?**

contacting support can be a bit frustrating

**What problems is Dutchie solving and how is that benefiting you?**

it helps us keep our inventory correct in metrc

  ### 34. Constant Updates with Room for Improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joe J. | Director Of Pharmacy, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Dutchie?**

I like Dutchie for its constant software updates. In my previous position, software updates were a bigger ordeal, so I appreciate that Dutchie makes this process easier.

**What do you dislike about Dutchie?**

Provisional license transition and state testing wasn’t as seamless as we’d hoped.

**What problems is Dutchie solving and how is that benefiting you?**

I use Dutchie for dispensing, marketing, and inventory. It solves problems by tracking inventory and retrieving receipts.

  ### 35. Effortlessly Manages Customer Orders

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vanessa R.

**Reviewed Date:** December 18, 2025

**What do you like best about Dutchie?**

I like that Dutchie helps with my customers' orders and checking stock. It's easy and helpful to use. I can check customers' history to remember what they have gotten before to ensure they get what they need. The initial setup of Dutchie was very easy.

**What do you dislike about Dutchie?**

nothing

**What problems is Dutchie solving and how is that benefiting you?**

Dutchie helps with my customers' orders and checking stock. I can check customer history to ensure they get what they need.

  ### 36. Online orders

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2026

**What do you like best about Dutchie?**

Dutchie is great system for ordering of medicinal marijuana. It's User-Friendly Interface & Ease of Use

**What do you dislike about Dutchie?**

Performance Issues: The system can lag with high usage and require end-of-day manual resets

**What problems is Dutchie solving and how is that benefiting you?**

High-Risk Cash Transactions: Cash is common in cannabis retail because credit cards aren’t allowed, leading to safety risks and extra costs. Dutchie Pay Enables safe, one-click, bank-to-bank (ACH) payments, removing the need for customers to carry cash or use high-fee ATMs

  ### 37. Best POS system in the business!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Trish F. | Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2024

**What do you like best about Dutchie?**

Customer service always answers the phone.  No leaving VM or being forced to use chat.  They have wonderful customer service.  Ease of use of system - makes sense - is intuitive.  Used others - and they aren't.

**What do you dislike about Dutchie?**

4/20 issues - overloaded servers, fixed post 4/20.  Hopefully ready for next year.  Others didn't have issues because not the same load.  Not apples to apples comparison.

**What problems is Dutchie solving and how is that benefiting you?**

Well written and designed transactional POS system.  Would love to see metrics (similar to Headset, BDSA) built into the product.

  ### 38. I use Dutchie daily for everything from marketing to inventory.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brendan  S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2023

**What do you like best about Dutchie?**

I like the amount of reports that are available for me to utilize.

**What do you dislike about Dutchie?**

I would like some reports for products that have been ordered in our online Dutchie ordering system or see the history of certain products in their orders.

**What problems is Dutchie solving and how is that benefiting you?**

Dutchie allows me to keep an accurate count of my inventory as well as keep track of market trends and finances.

  ### 39. CannaSimple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sam B. | Dispatch Supervisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2022

**What do you like best about Dutchie?**

It can walk a customer through easy purchasing! It makes things simple and sends requests right to the Dispo. I like that you can also contact your customers quickly if things need to be adjusted!

**What do you dislike about Dutchie?**

Nothing! I would not change a thing about the Platform! It works will dispos, making it universal for sales all through the state. I think if it was interchanged things would become confusing

**What problems is Dutchie solving and how is that benefiting you?**

Allowing 3rd Parties to help make deliveries for dispensaries! This is how my company is able to do our job. You can easily access all the information you need through this program


## Dutchie Discussions
  - [Is Dutchie a POS?](https://www.g2.com/discussions/is-dutchie-a-pos) - 2 comments, 1 upvote

- [View Dutchie pricing details and edition comparison](https://www.g2.com/products/dutchie/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A04%3A55+-0500&secure%5Bsession_id%5D=694add8d-c77a-4f15-bf1a-da6a0f6875b3&secure%5Btoken%5D=8a8108bcaac23efda749b9a973ef4e227f73f261059003ba1d7061f93c638d50&format=llm_user)
## Dutchie Integrations
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## Dutchie Features
**Platform Basics**
- Interoperability
- Reporting

**Platform Data**
- Dashboard
- Platform Search

**Platform Additional Functionality**
- Cloud
- Mobility
- Payment

**Cannabis Regulations**
- Product Tracking
- Tax
- Product Labeling

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