What do you dislike about Duro?
- Solidworks CAD integration is not functional, our team has been unable to login without crashing solidworks for months. Some people have recently been able to get passed login, but no-one has managed to get to the release process in Solidworks. BOM import consistently generates duplicate parts (especially fasteners).
- Lack of CAD integration means that the only real way to work with Duro is to manually build the EBOM and MBOM in duro after the design work is complete, which is very time consuming and means there is lag between a design being completed and mass and cost being visible to high level management.
- Sourcing is nonsensical for custom parts. It is currently not possible to add sales tax or currency to prices in Duro, which causes issues when the data is synced to other purchasing tools.
- Web interface is full of unresolved bugs. The most painful over the last couple of months have been Duro forcing a refresh and deleting all unsaved work at 5 - 10 min intervals, and the insertion of ".00" if prices are typed in in less than 2 seconds. Some of these bugs were reported a year ago and are yet to be fixed.
- Web interterface is laggy. I spend hours each week waiting for Duro to save or validate each manually entered field.
- Part categories cannot be customisated and have some semi-duplicated categories such as pins (465) and dowels (456), bolts (411) and fasteners (457)
The result of the above issues is that I spend a day a week entering data manually into Duro, dealing with duplicate parts, and slowly entering sourcing information that I know is of little value to the purchasing department.
I see very few use cases where Duro is the right tool for the job - for management of complex products, Duro is inadequate and significant time must be spent solving problems and limitations relating to Duro rather than working on the development of the product. For simpler applications where the scale is more appropriate for Duros capability (e.g. a product that is an assembly of COTS parts only), an excel spreadsheet would be a compelling alternative. Review collected by and hosted on G2.com.