I used D&B Hoovers to register the startup I work for, CargoX, globally and get a D-U-N-S number. The process itself was quick, which I didn't fully expect given how registrations like this can sometimes drag on. Customer service was responsive and genuinely helpful whenever I had questions along the way, which made the whole experience smoother than I anticipated. Review collected by and hosted on G2.com.

The one thing I'd flag is the pricing — it felt a bit high, especially for a startup where every cost gets scrutinized closely. It's not enough to outweigh the value we got from the quick registration process and solid support, but it's worth knowing going in that it's not the cheapest option out there. Review collected by and hosted on G2.com.

It shows company hierarchy, location address and industry all in one place. It helps me a lot during my work, because other systems/platforms don't have this all information in one place and I can't work with them (trust me I tried). I love the Expand all button in corporate hierarchy and also filter choices during search. Review collected by and hosted on G2.com.

I don't have any major issues with D&B. The only thing I can think of is that sometimes the industry categories are not the same as in our company system, so it makes it a little bit difficult to find out in which industry the company really works in. Review collected by and hosted on G2.com.

I like that D&B Hoovers has up-to-date data and the system is fast and smooth to use. I can easily view the corporate family, which is clearly and visually well presented. It helps me quickly understand company structures. Interaction with the D&B team is also very good, as updates or new company records are handled quickly. Review collected by and hosted on G2.com.

At the moment, I do not dislike anything about D&B Hoovers. The service meets my needs well and works as expected. Overall, I am very satisfied with the platform and the support. Review collected by and hosted on G2.com.

I really like that they hey a large data set. Review collected by and hosted on G2.com.

The customer support is terrible. There are bugs that can cause you to lose contacts you already paid for. Their billing date changes almost every month, so you’re not really getting the full window to use your credits. With how the credits work, you’re really only getting about 75 leads per month, not actually 150.you will spend hours on the line with them Review collected by and hosted on G2.com.

Its reliable company data and easy-to-use interface.

The depth and accuracy of firmographic and financial information.

How quickly I can find and validate company insights.

The strong search filters and detailed company profiles.

It helps me save time when researching companies and prospects. Review collected by and hosted on G2.com.

Occasional data gaps or outdated information.

The interface can feel a bit slow at times.

Limited customization in reports and exports.

Some advanced features are not very intuitive.

Coverage can vary for smaller or international companies. Review collected by and hosted on G2.com.

There are two things I like about D&B Hoovers compared with other platforms. First, D&B can be considered a comprehensive database of business entities. Second, the support service is awesome. If I run into any issues, I can submit a ticket for an investigation request, and they will reach out to me the next business day. They also keep me informed about the progress. Most of the time, they can identify the issue and resolve it quickly. Review collected by and hosted on G2.com.

They upgrade the platform several times a year. During these upgrade periods, the system performance becomes very slow. Sometimes Hoovers is unable to generate any output for several days. Review collected by and hosted on G2.com.

I like that the data is accurate in D&B Hoovers. When we used a list, there were very few email bounce backs, which shows the accuracy of the data. I appreciate that it's robust, providing the data we need on our members. I really appreciate the diverse data points, which are super helpful for grant funding by showing how many of our members are from diverse ownership. The accurate data points are also very helpful for marketing, as they allow us to target based on personas and size and revenue of an organization, facilitating better targeting of our marketing efforts. For new prospecting, having accurate data ensures we're not wasting time contacting people at the wrong contact information. Review collected by and hosted on G2.com.

There is additional data that we would love to have like EIN numbers on businesses. I also find it frustrating that I can't download certain data points like the year an organization was founded for a list. We need more exportable data. I'd also love to have additional diversity information, such as data on black-owned and veteran-owned businesses. There is no integration with our AMS system, so we have to do everything outside. Review collected by and hosted on G2.com.

I believe that the number of features and ease of use are two of the better parts of D&B Hoovers. Specifically, I like how I am able to search for companies and compile a ton of useful resources that I use to supplement my work. Being able to obtain a 360 degree understanding of a company's business using information from equity analysts, the SEC, earnings reports, news articles as well as look at information regarding the business model, financials, competitors and key products are incredibly helpful. The platform itself is easy to use and I have had few issues. When I have had an issue, customer support has been very efficient in their helping and were communicative of what I can do to troubleshoot. Review collected by and hosted on G2.com.

The main downsides about D&B Hoovers is the lack of information on private companies and the sometime infrequency of updating equity analyst reports on specific public companies. I work with a ton of private-equity portfolio and privately-held companies and have found that D&B Hoovers is not the greatest in terms of the suite of information there is on these companies. However, with public companies is where D&B Hoovers shines. Although with analyst reports it sometimes takes months for new ones to be uploaded for user access. Review collected by and hosted on G2.com.

I find D&B Hoovers to be fairly cost-effective compared to some of the other competitors. It's helpful for uncovering contact data for executives at different target companies. Sometimes, it reveals directors and c-suite personnel that aren't mentioned elsewhere and provides accurate email and direct contact numbers. I appreciate that if you search by the website domain rather than the name of the company, you can access ten times the amount of contacts. The filters on the search are fairly robust and help narrow things down effectively. Additionally, the initial setup was quite easy and took just a matter of minutes. Review collected by and hosted on G2.com.

I find it really unfortunate that there is no history or search function for contacts I've paid to reveal their information. It's also frustrating that the credits expire month by month, which ultimately made me cancel my membership. The lack of a catalog for all revealed contact data over the history of the account is a major drawback for me. I also think credits should carry over and not expire so quickly. Additionally, contact data that is inaccurate should be credited back to the account. Review collected by and hosted on G2.com.

I like that D&B Hoovers provides comprehensive company data which is quite valuable. It also maintains decent contacts, notably for the CC. The initial setup was super easy, and the customer integration team was really kind. The instructions sent to our Salesforce admin were straightforward, making the setup process smooth. Review collected by and hosted on G2.com.

The Salesforce integration did not work for us. That was difficult to set up, and that's because we have multiple account and contact record types within our company to separate the different organizations that are part of our Salesforce systems. And that was the part that we were displeased with. Also, we found that it had limited contacts for the type of industry and the types of people that we could zone. Review collected by and hosted on G2.com.