Alif Saffuan M.
AM
Alif Saffuan M.
Customer Service Specialist - eCommerce
Small-Business (50 or fewer emp.)
"Fast to Launch, but Limited Customization and Integrations"
2.5/5
What do you like best about Dukaan?

What I like most about Dukaan is how incredibly fast and effortless it is to launch a fully functional online store without needing any technical or coding knowledge. The setup process takes just a few minutes, and the page loading speeds are remarkably fast, which significantly improves the overall customer checkout experience and conversion rates.

Additionally, the zero-percent transaction fee model allows us to keep more of our profit margins compared to other major e-commerce platforms. Managing product catalogs, tracking inventory, setting up local/international payment gateways, and fulfilling orders from a single streamlined dashboard is smooth and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Dukaan?

While Dukaan is great for getting a simple store up fast, customizability is fairly limited compared to platforms like Shopify or WooCommerce. The store templates offer basic design flexibility, so creating a unique layout or complex custom branding can be difficult.

Additionally, the native app marketplace and third-party integration library are still growing, which means connecting advanced marketing automation, specialized CRM tools, or niche shipping providers often requires workarounds or custom API connections. Review collected by and hosted on G2.com.

Bhaskar deeksha C.
BC
Bhaskar deeksha C.
"The best platform for online shopping"
5/5
What do you like best about Dukaan?

I use Dukaan for online shopping, like shopping for clothes is easily done here. I really liked its interface. Here, I can choose items for myself according to the store, which makes it valuable for me. In terms of clothes, there are many brands available here, which makes it seem right to me. Also, everything is available in one place, so I can recommend it 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Dukaan?

Modify a little more so that the item is displayed well to make it more attractive to people. Like showing items from some new brands. There are some wrong items that are not delivered quickly, and you can make it easier to talk to customer care so that we can contact customer care quickly. Review collected by and hosted on G2.com.

Nitin K.
NK
Nitin K.
"Quick Setup, Effortless Payments"
4.5/5
What do you like best about Dukaan?

I appreciate how easy Dukaan is to set up and manage, especially for someone with limited technical knowledge. The initial setup was a breeze, allowing me to create my store, add products, and start selling quickly without any hassle. The process is smooth and stress-free. I love that Dukaan requires very little investment to get started. On-time and smooth payment handling is a big plus as it keeps my business running efficiently. Adding products takes just minutes, which is super convenient. I value that Dukaan helped me transition from manual order management to an organized, professional platform with online payments, significantly reducing my daily workload. Review collected by and hosted on G2.com.

What do you dislike about Dukaan?

Dukaan could be improved with faster customer support, more features in basic plans, and better store customization options. As a retailer on Dukaan, I would like better marketing tools to run simple offers and discounts. Clearer payment reports and more payment options would also help manage finances easily. Improved order tracking would reduce customer queries and confusion. Stock alerts for low inventory would save time and avoid missed sales. More short training videos for new users would make the platform even more helpful. Review collected by and hosted on G2.com.

Mahtab A.
MA
Mahtab A.
"Effortless Online Store Creation for Small Businesses"
5/5
What do you like best about Dukaan?

I find Dukaan to be a very useful app for creating an online store easily. It helps small business owners like me sell products online without any technical knowledge. The app is simple to use, and the store setup is very fast. What I like most about Dukaan is that it's easy to use. I can set up an online store quickly without any technical skills or website design knowledge. Everything is organized in one place, making adding products, managing orders, and accepting online payments straightforward. It saves me a lot of time and effort. Review collected by and hosted on G2.com.

What do you dislike about Dukaan?

I don't dislike anything about that Review collected by and hosted on G2.com.

Rohit K.
RK
Rohit K.
Fondateur et PDG
Mid-Market (51-1000 emp.)
"Effortless Selling with Dukaan, Needs Speed Improvements"
3.5/5
What do you like best about Dukaan?

I like that Dukaan is easy to use without needing a technical team. It's really simple to manage everything like uploading inventory and pricing. The drag and drop interface is straightforward, so even someone who's not tech-savvy can set up a warehouse or website for online selling. Review collected by and hosted on G2.com.

What do you dislike about Dukaan?

I think the interface should be improved a little bit more. And the speed, website speed, or hosting speed. Review collected by and hosted on G2.com.

ADITI S.
AS
ADITI S.
Architect
Architecture & Planning
Small-Business (50 or fewer emp.)
"Easy Small Business Digitization, but Limited Reach in Smaller Towns"
5/5
What do you like best about Dukaan?

it help me digitize my small bussiness in very easy to do manner. Review collected by and hosted on G2.com.

What do you dislike about Dukaan?

not very helpful in small city and town to get bussiness Review collected by and hosted on G2.com.

Vivek J.
VJ
Vivek J.
Deputy Manager (I&O)
Mid-Market (51-1000 emp.)
"Launch a Fully Working Store Fast—No Code Needed"
4.5/5
What do you like best about Dukaan?

Honestly, the best part is how incredibly fast you can launch a fully working store without needing to touch any code. Review collected by and hosted on G2.com.

What do you dislike about Dukaan?

The theme options and deep customization feel a bit limited, so you don't have as much freedom to tweak the design as you scale. Review collected by and hosted on G2.com.

Deepak K.
DK
Deepak K.
Marketing head
Small-Business (50 or fewer emp.)
"Effortless Inventory Management with Dukaan"
4/5
What do you like best about Dukaan?

I find Dukaan's interface to be very easy to use, making it convenient to manage store inventory and payment gateway. I also like that it helps in managing orders and staff accounts effectively. Additionally, Dukaan aids in creating a unique brand look, which is great for standing out. Review collected by and hosted on G2.com.

What do you dislike about Dukaan?

Some features need to be added, like customers do not find an option to exchange or return, requiring them to contact the seller for this purpose. Review collected by and hosted on G2.com.

Ashish K.
AK
Ashish K.
"Easy to use but limited options"
3.5/5
What do you like best about Dukaan?

What I like most about Dukaan is that it is very easy to use. Ordering and making payments is easy, which saves time. The initial setup was very easy and was done quickly. Review collected by and hosted on G2.com.

What do you dislike about Dukaan?

Some features in the shop are limited and often there aren't many options available. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"User-Friendly Store Setup with Straightforward Listings and Payment Options"
4/5
What do you like best about Dukaan?

User-friendly interface that makes it easy to set up our online store. Product listing and tracking are straightforward, and there are multiple payment options available to receive payments from customers. Review collected by and hosted on G2.com.

What do you dislike about Dukaan?

The basic plan is free, but it comes with certain limitations. The paid subscription offers more customization options, but it’s expensive. Review collected by and hosted on G2.com.