--- title: Dukaan Reviews meta_title: 'Dukaan Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 47 reviews by the users' company size, role or industry to find out how Dukaan works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 47 scale: '5' date_modified: '2026-08-09' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Dukaan Reviews **Vendor:** Dukaan **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 4.2/5.0 **Total Reviews:** 47 ## About Dukaan Dukaan is a modern, lightspeed eCommerce platform to launch an online store, the no-code DIY way. Built with speed, performance and simplicity at its core, Dukaan offers the most intuitive and robust eCommerce experience ideal for small businesses to large enterprises. With Dukaan, one can not only get started quickly but scale and move forward much faster than the competition. Backed by an extensive library of plugins and integrations with an option to build for your every need, Dukaan is the perfect choice for businesses that are built for the internet-first generation. Millions of entrepreneurs around the world trust Dukaan for the eCommerce website of their dreams, are you the next? ## Dukaan Pros & Cons **What users like:** - Users love the **ease of use** of Dukaan, enabling quick and straightforward online store setup without technical skills. (9 reviews) - Users appreciate the **quick setup** of Dukaan, enabling effortless online store creation without technical knowledge. (9 reviews) - Users love the **customizability** of Dukaan, allowing for unique branding and easy setup of online stores. (3 reviews) - Users commend the **quick and helpful customer support** of Dukaan, making their online business setup smooth and efficient. (2 reviews) - Users love Dukaan for its **easy setup** , enabling quick and hassle-free store creation for everyone. (2 reviews) - Users value the **ease of use and quick setup** of Dukaan, making online store creation hassle-free and efficient. (2 reviews) - Inventory Management (2 reviews) - Navigation Ease (2 reviews) - No Coding (2 reviews) - Template Variety (2 reviews) **What users dislike:** - Users express a desire for greater **customization options** on Dukaan, feeling constrained by pre-designed themes and limited flexibility. (7 reviews) - Users find the **limited features** of Dukaan restrict their ability to effectively customize and utilize the platform. (5 reviews) - Users face **integration issues** with Dukaan, finding limited options for plugins and third-party app connections. (3 reviews) - Users feel the need for **missing features** , specifically options for easy exchanges or returns, complicating the process. (2 reviews) - Users experience **poor customer support** , facing slow responses that hinder effective use of Dukaan's services. (2 reviews) - Confusion (1 reviews) - Inadequate Reporting (1 reviews) - Inadequate Training (1 reviews) - Users are frustrated by the **outdated software** that lacks essential features and timely updates for Dukaan. (1 reviews) - Time-Consuming (1 reviews) - [View Dukaan pricing details and edition comparison](https://www.g2.com/products/dukaan-dukaan/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+17%3A21%3A08+-0500&secure%5Bsession_id%5D=a2c7791c-1609-4c27-96bb-c2369578300b&secure%5Btoken%5D=be2c5808be04ab9cd27941b1a81935c8e1cf8935829887106936fa4e91cc0b7e&format=llm_user) ## Dukaan Features **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Generative AI** - Generative AI **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Accounting Integration **Additional Functionality** - Inventory Control - AI Copilot - Reordering - Bulk Ordering - Multi-Currency - Customer Accounts - Multi-Location - Reporting & Statistics - Drag & Drop - Shopping Cart - Alerts/Notifications - Data Synchronization - Order Tracking - Email Marketing - Activity Dashboard - Loyalty Program - Multi-Channel Marketing - Templates - Customizable Templates - Inventory Tracking - Customizable Branding - CRM - Kitting - Customer Touchpoints - Customer Segmentation - Web/Mobile App Development - Product Catalog - Inventory Optimization - De-Coupled Front & Back Ends - Customer Database - Activity Tracking - Conversion Tracking - Search/Filter - Access Controls/Permissions - Barcode/Ticket Scanning - Product Configurator - Data Import/Export - Inventory Auditing - Quotes/Estimates - Customer History - Invoice Creation - For Small Businesses - Abandoned Cart Saver - Sales Trend Analysis **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products - Discount Management **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Retail Inventory Management - Multi-Channel Fulfillment - Returns Management - Order Processing - Order Fulfillment - Purchase Order Management - Backorder Management - Special Order Management - Payment Options - Sales Order Management - Purchase Order Management - Credit Card Processing **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B - Multi-Store - Point of Sale (POS) Integration - Social Media Integration - Mobile Commerce **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Multi-Channel Management - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability - Mobile Access - SEO Management - Shipping Management - Campaign Management - Catalog Management - Website Management - Promotions Management - Reviews Management - eCommerce Management - Price/Margin Management - Application Management - Product Data Management - Template Management - Multi-Channel Management - Invoice Management - Workflow Management - Warehouse Management - Sales Tax Management - Customer Management - Communication Management - Data Security ## Top Dukaan Alternatives - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - 4.4/5.0 (855 reviews) - [Wix](https://www.g2.com/products/wix/reviews) - 4.2/5.0 (1,824 reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,949 reviews)