--- title: Due.com Reviews meta_title: 'Due.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how Due.com works for a business like yours. aggregate_rating: rating_value: 2.8 review_count: 10 scale: '5' date_modified: '2026-08-07' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # Due.com Reviews **Vendor:** Due.com **Category:** [Billing Software](https://www.g2.com/categories/billing) **Average Rating:** 2.8/5.0 **Total Reviews:** 10 ## About Due.com With Due Annuity, you will know exactly how much money you will have going into your bank account each month. No tricks, no gimmicks. Simple retirement for the modern day human. ## Due.com Reviews ### 1. Charges You Monthly for a Service they Can't Provide **Rating:** 0.0/5.0 stars **Reviewed by:** Richard W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2019 **What do you like best about Due.com?** I signed up for Due Payments on a subscription basis. The trial is free then they charge you monthly after that. You cannot get processing through the free trial so they make you cancel your free trial and goto paid which I did. I've been paying monthly for 5 months thinking I was able to process and only a month ago they told me I have to apply. So I applied they have stalled out an application over a month to collect another payment which they did and then I got denied. So basically they let me pay on a service that they could not provide and stalled it out to collect more payments. Don't waste your time with Due there are better alternatives like Stripe that don't require you to pay for months on a service that they will just deny you for in the end. So basically they want you to pay every month for the priviledge of being able to apply with them. **What do you dislike about Due.com?** They will charge you monthly and stall out a simple merchant processing application to charge you for additional months and then deny you in the end. They are just banking on collecting monthly payments which no one else does. Choose free services like Stripe instead. **What problems is Due.com solving and how is that benefiting you?** 5 Months of monthly charges for a service they can't provide and deny you in the end. ### 2. WARNING - May reject you arbitrarily and not give you a reason **Rating:** 0.0/5.0 stars **Reviewed by:** Eric H. | Founder/Principal Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2018 **What do you like best about Due.com?** Nothing. they took our company and financial information. Causing us to waste a ton of time getting their system set up, only to send us a rejection notice and claim they can't say why. **What do you dislike about Due.com?** Pretty much everything. Besides the initial time to get the account set up, and figure out the service and to start and try to move our customer base to their service, you had to go to the paid version and activate "payments" to make it work. They then sent the following form letter to inform us we were be rejected for their service: "Unfortunately we cannot approve this account to process payments with Due. We take every account on a case by case basis and our review checks are all proprietary. That being said, we cannot disclose any information on our decision for security purposes. Please note that you can still use our other products such as invoicing via PayPal, Cash, or Check and our projects feature. We apologize for the inconvenience and wish you the best of luck in search for an alternative payment processor." I responded with a letter expressing my displeasure with this way of doing business: "This is a very disappointing, and frankly, unprofessional response to our attempts to switch to your billing service. If we don't process enough payments per month to make it worth it to you, you can just say so. Otherwise we are healthy ISP, VoIP Phone Service Provider, and IT consulting firm, in good financial standing. I don't know what reason besides some size threshold that you would make a decision that we aren't "qualified" and not let us know why. If there is a size threshold, you should state that up front. This wasted our time in going through the process of setting up an account and entering the information you required. If this is the way you do business, I'm glad we didn't get to far with using you. " Bryan, from support, at least had the good grace to respond back: "Eric, We understand the frustrations and I do personally apologize. Our support team is under strict order not to disclose information on why we accept or decline certain accounts. It is not based on any single factor, like processing volume. Our risk team has multiple checks in place and the majority of the information does not leave that department. We wish your business the best of luck!" To which I had this final retort: "Bryan, Thank you for responding. I'm sure you weren't the one to make the decision, and I understand you have to follow strict orders when given them. You can, I'm sure, pass this on to your risk team though, that if your reason for rejection was not due to volume, their assessment factors are flawed. If you accept small to medium sized businesses, we are exactly the type you should want to partner with. We've grown over 400% in revenue over the past 4 years, have doubled our client base every year in that time, maintain zero debt, and focus on quality of services to our clients. To not disclose the reason for the rejection and to hide behind bullshit reasons that your checks are "proprietary" and to "protect security" is very poor form. We will find another processor, but let me say how distasteful this experience with your company has been. Again. Not your fault, I'm sure, but please pass that sentiment along." This "on-boarding" experience (which I have seen others report as well) coupled with the reports you see here of not getting paid even once you do get accepted by them, would make me want to stay very far away from this company for your Invoicing and payment processing needs. **Recommendations to others considering Due.com:** Stay away....far away. **What problems is Due.com solving and how is that benefiting you?** nothing because they refuse to let us use them for an unspecified reason. ### 3. Worst Invoicing Experience Ever **Rating:** 0.0/5.0 stars **Reviewed by:** Amber P. Walczuk, B. | RN, CCRN, Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2017 **What do you like best about Due.com?** Not one thing. They require a great deal of information up front to set up the account properly but they are not forthcoming in terms of letting you know how you get paid. They will hold your funds indefinitely and then you will be contacted by their third party company that handles the payments for the same information and invoice that you already sent out to your customer. Dealing with this company and their convoluted pay system is a nightmare. Save yourself the headache and choose a different service. It's free to set up your account and now I understand why. They are crooks!! **What do you dislike about Due.com?** Everything. They don't respond to emails and you can't even call them. You have to submit email requests which is also a waste of time. If you want to get paid in a timely manner, do not use Due.com. **Recommendations to others considering Due.com:** Don't waste your precious time. **What problems is Due.com solving and how is that benefiting you?** There are zero benefits to using this service. The invoice is easy enough to create but it's not worth the ease when you never receive your money after the invoice is paid. I have realized that if I want to create easy invoices and receive my money, I need to use a more professional service or stick to my own format and settle for check and paypal payments. ### 4. Worst Payment Processing Experience Ever. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2017 **What do you like best about Due.com?** Nothing. Everything about this process was a complete and total nightmare. **What do you dislike about Due.com?** Everything. I have waited almost two weeks for two payments from my clients only to later receive a harassing and scathing email from We Pay (their payment partner who is also trash) asking me the same questions that Due.com already required me to answer when I set up my account. I am currently left feeling powerless and totally abused as a customer. Never want to risk using them again. **Recommendations to others considering Due.com:** Spare yourself the pain and frustration by avoiding this invoicing service. **What problems is Due.com solving and how is that benefiting you?** They should be honest and forth-coming about the payment process. They should not invade in businesses. They should not harass for information they've already received. They should use the information they require to vet businesses before emailing them disrespectful emails and they should pay people on time. It's hard enough running a small LEGITIMATE business and to be handled in such an awful way is enraging! ## Due.com Discussions - [What is Due.com used for?](https://www.g2.com/discussions/what-is-due-com-used-for) - [Yes, how can I get support for this ridiculous DUE site?](https://www.g2.com/discussions/37851-yes-how-can-i-get-support-for-this-ridiculous-due-site) - 1 upvote - [Integrations](https://www.g2.com/discussions/26618-integrations) - 1 upvote - [View Due.com pricing details and edition comparison](https://www.g2.com/products/due-com/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+10%3A59%3A42+-0500&secure%5Bsession_id%5D=33283cc6-fad1-416e-9872-0282187782c7&secure%5Btoken%5D=563213f71f02cf43cfaa828c905d67f89e68bde22451f7a9a81abf5cc71c3013&format=llm_user) ## Due.com Features **Bill Generation** - Templates - Digital Billing - Recurring Billing - Hourly Billing - Contingency Billing - Project Billing - Multi-Period Recurring Billing - Recurring/Subscription Billing - Deferred Billing **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Bill Processing** - Consolidation - Batch Invoicing - Management - Compliance Management - Purchase Order Management - Document Management - Email Management - Client Management - Dunning Management - Master Data Management - Refund Management - Discount Management - Sales Tax Management - Subscription Management - Recurring Invoicing - Billing & Invoicing **Integration** - Accounting - Payments - ERP - Mobile Payments - CRM **Agentic AI - Billing** - Autonomous Task Execution **Additional Functionality** - File Encryption - Reporting & Statistics - Alerts/Notifications - Contact Database - Third-Party Integrations - AI Copilot - File Sharing - Purchasing & Receiving - Multi-Language - Activity Dashboard - Customizable Invoices - Real-Time Reporting - Credit Card Processing - Quotes/Estimates - Fraud Detection - Real-Time Data - Generative AI - Dynamic Pricing - Credit Note - Duplicate Detection - Invoice History - Reminders - Billing Portal - Accounting Integration - Backup and Recovery - Customizable Branding - Bulk Send - Invoice Creation - Time & Expense Tracking - API - Customizable Reports - Projections - Multi-Currency - Event Logs - Invoice Processing - Automated Receipt Matching - Tax Calculation - Payment Processing - Data Import/Export - Real-Time Analytics - Client Portal - Email Reminders - Mobile Access - Bank Reconciliation - Transaction History - Customer Accounts - Customizable Fields - PCI Compliance - Audit Trail - Multiple Payment Options - Self Service Portal - ACH Payment Processing - Third-Party Integration - Payment Tracking - Batch Processing - Approval Workflow - For Small Businesses - Tax Compliance - Workflow Automation ## Top Due.com Alternatives - [BQE CORE](https://www.g2.com/products/core-bqe-software-inc/reviews) - 4.3/5.0 (437 reviews) - [Apptivo](https://www.g2.com/products/apptivo/reviews) - 4.4/5.0 (217 reviews) - [Chargebee](https://www.g2.com/products/chargebee/reviews) - 4.4/5.0 (967 reviews)