I'm now able to build out gorgeous new websites for my clients faster than I ever could before on the previous platform I used (Wix). Now my customers are also able to easily build and manage their own sites without my help, which is even nicer! My websites are ALWAYS up, and if there's even a hint of a problem with the system, which is incredibly rare, we get immediately notified before, during, and after the incident. None of their competitors do that!
Because we host so many client websites for Duda, our overall ROI is much better than it ever was before. We can now focus on gaining new clients and building beautiful websites, rather than spending tons of time on constant customer support and education due to a hard-to-use system.
Plus, we've never had a better uptime record than since we moved to Duda almost 3 years ago. Since then, we've had a few minor issues, as all technology companies do, but we're still at 100% uptime overall, for THREE YEARS! Who else can say that? NOBODY! Our clients will tell you that they don't even bother checking the free uptime service that we set up for every client site because it simply doesn't go down! It's just that good!
One of our big problems that has been resolved is that of client support - we don't really even need it! The system is so intuitive and easy to use, that brand new clients can logically figure out what to do and how to do it. Plus, starting off with one of the many incredible templates that are available (with new ones being added at no cost all the time!), our new clients simply have to change out the template text with their own text, swap out images, and within an hour or two, they can have an incredible new website that looks like it cost them a fortune and took weeks to build...it's just fast, simple, and easy, the way building websites is supposed to be! Review collected by and hosted on G2.com.