--- title: Duck Creek Billing Reviews meta\_title: 'Duck Creek Billing Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 16 reviews by the users' company size, role or industry to find out how Duck Creek Billing works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 16 scale: '5' date\_modified: '2026-07-12' parent\_category: name: Insurance url: https://www.g2.com/categories/insurance --- # Duck Creek Billing Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Duck Creek Billing but has limited features. Are you part of the Duck Creek Billing team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Let us show you how Duck Creek Billing can enhance customer satisfaction, increase your bottom line, and give you a competitive advantage. * * * Seller [Duck Creek Technologies](https://www.g2.com/sellers/duck-creek-technologies) Discussions [Duck Creek Billing Community](https://www.g2.com/products/duck-creek-billing/discuss) Overview by Scott Fitzgerald (CMO) Show More ## Top-Rated Alternatives [ ![ePayPolicy](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ePayPolicy") ePayPolicy 4.8/5(159) ](https://www.g2.com/products/epaypolicy/reviews) [ ![Origami Risk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Origami Risk") Origami Risk 4.5/5(22) ](https://www.g2.com/products/origami-risk-origami-risk/reviews) [ ![Guidewire BillingCenter](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guidewire BillingCenter") Guidewire BillingCenter 3.9/5(10) ](https://www.g2.com/products/guidewire-billingcenter/reviews) [ View All Alternatives ](https://www.g2.com/products/duck-creek-billing/competitors/alternatives) ## User Insights Average based on 16 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") CI Verified User in Insurance Enterprise (\> 1000 emp.) 7/5/2023 Business partner of the seller or seller's competitor, not included in G2 scores. "Duck Creek Billing - Awesome Tool for Billing" 5/5 What do you like best about Duck Creek Billing? Duck Creek Billing is easy to use, and we can quickly introduce different Payment methods, UI is also easy to understand. It makes payment calculation and collection easy. Review collected by and hosted on G2.com. What do you dislike about Duck Creek Billing? Nothing to dislike, but it should have more documentation and resources to learn it and modify existing functionalities. Review collected by and hosted on G2.com. What problems is Duck Creek Billing solving and how is that benefiting you? It provides a platform where we can add new payment plans. It gives provision to integrate any payment gateway inside it. It is easy to use and easy to understand. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Antarjyami D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antarjyami D.") AD Antarjyami D. Senior Product Specialist Mid-Market (51-1000 emp.) 7/18/2022 "Duck Creek Billing Features" 4/5 What do you like best about Duck Creek Billing? It has a lot of features to customise the billing process as per the customer need. You can customise the installments, invoicing,add your customized account plans, policy plans. The commission payment works smoothly in billing system. The follow up activities on invoicing, PCN let's you track the account status without any hassle. Review collected by and hosted on G2.com. What do you dislike about Duck Creek Billing? Duck Creek Billing is good as long as the data from policy side flows to Billing correctly. If the transactions don't flow to billing, the account has lot of issues to resolve starting with rebalancing each transaction along with payment and premium. You need to be very careful while transferring migration policies. If something is wrong at the beginning, then it affect all future transactions. Review collected by and hosted on G2.com. What problems is Duck Creek Billing solving and how is that benefiting you? Easy to use and lot of customisation are available at manuscript level such as modifying follow up activities, invoicing, suspend allocation, installation schedules. You can generate various reports from database to use it for many purposes including reconciliation. It can be used with any other policy platforms also which makes it compatible across insurance industry. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 8/5/2022 "Duckcreek Billing" 5/5 What do you like best about Duck Creek Billing? Duckcreek billing is a platform which brings you all the related stuff on a single channel. It's robustness and integrity is a key feature to use it. Along with additionally configured customisations it enables you to get the most out of it. Review collected by and hosted on G2.com. What do you dislike about Duck Creek Billing? There are a couple of grey areas that are still being worked on by Duck. Exemplary, they're getting rid of any customisations that are handled in a stored procedure but there are still some stored procedure that still will need customisations in order to work as per client needs. Example Commission Statements. Review collected by and hosted on G2.com. What problems is Duck Creek Billing solving and how is that benefiting you? Being a developer Duckcreek Billing is helping me indulging in to a new technology, learning it to get the best out of it based on client needs. Our business performance has also increased with our optimised configurations in billing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Small-Business (50 or fewer emp.) 7/22/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "Duck creek billing review" 5/5 What do you like best about Duck Creek Billing? Duckcreek is best tool to develop insurance products. Billing is play a major role in whole insurance cycle. Duckcreek provide quality billing interface which is easy for user side and also for developer. It also help to reduce complexity of integration between claims , policy or other third party system. Review collected by and hosted on G2.com. What do you dislike about Duck Creek Billing? Nothing, Duckcreek is best tool to develop insurance products. Billing is play a major role in whole insurance cycle. Duckcreek provide quality billing interface which is easy for user side and also for developer. It also help to reduce complexity of integration between claims , policy or other third party system. Review collected by and hosted on G2.com. What problems is Duck Creek Billing solving and how is that benefiting you? Duckcreek is best tool to develop insurance products. Billing is play a major role in whole insurance cycle. Duckcreek provide quality billing interface which is easy for user side and also for developer. It also help to reduce complexity of integration between claims , policy or other third party system. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Nikhil p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikhil p.") NP Nikhil p. Analyst programmer Enterprise (\> 1000 emp.) 7/24/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "Duckcreek Billling" 4.5/5 What do you like best about Duck Creek Billing? Duckcreek Billling provides an opportunity to develop both practical as well as analytical approach. With this we can take our career to different level.we can learn xslt,XML .net ,author , express billing implementation etc.This help to improve. Review collected by and hosted on G2.com. What do you dislike about Duck Creek Billing? There's nothing that i dislike here yet there are certain scope of improvement as duckcreek Billling is growing day by day....we need to have more resources through which we can learn Review collected by and hosted on G2.com. What problems is Duck Creek Billing solving and how is that benefiting you? This helps the business to provide integration for the compelete suite of Duckcreek like policy billing rater. This integration helps in understanding and delivering the result in the most effective manner which help an individual to have complete idea about the business. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 7/14/2022 "DC Billing has many base features tailored for P&C clients." 3.5/5 What do you like best about Duck Creek Billing? 1- Many base features are available that can be used as is without much customization and configuration. Direct bill, agency bill, invoicing based on various business scenarios. 2- the one feature that stands out is how it is configuration driven as opposed to customization. Review collected by and hosted on G2.com. What do you dislike about Duck Creek Billing? we have seen few scenarios in the past when during nightly processes we get deadlocks that the platform team is working to mitigate. Review collected by and hosted on G2.com. What problems is Duck Creek Billing solving and how is that benefiting you? For P& C customers Certain Accounting activities that were manual are now automated. As a result it helps in month end closing activities. Also certain complex manual approval workflows processes are now automated with notifications and tasks that helps the users stay up to date on their most important tasks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") II Verified User in Insurance Enterprise (\> 1000 emp.) 8/16/2022 "Duck Creek Billing Experience Overview" 3.5/5 What do you like best about Duck Creek Billing? By using Duck creek billing, P&C insurance carriers we get a wide range of payment methods, billing and invoice options based on evolving customer needs. Billing accelerates rate of market and improves efficiency on the go. Review collected by and hosted on G2.com. What do you dislike about Duck Creek Billing? The thing which least helpful when it comes to Duck Creek Billing is the latest version or the release that restricts complex operations and payment methods or installment plans. Review collected by and hosted on G2.com. What problems is Duck Creek Billing solving and how is that benefiting you? I have worked on several features of billing system, which includes different installment plans to provide billing cycle consistency, automated and manual invoicing schedules and the ability to generate statement and configure different plans. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") II Verified User in Insurance Enterprise (\> 1000 emp.) 8/15/2022 "Duck Creek Billing Review" 4.5/5 What do you like best about Duck Creek Billing? Billing provides a comprehensive view of the backend logics. How different requests interact with the server and the database. Configuration is vey easy and fast in billing . Review collected by and hosted on G2.com. What do you dislike about Duck Creek Billing? The latest version of billing restricts usage of custom logics on stored procedures and Falls which is ultimately going to effect the learning curve and force us to use the older version. Review collected by and hosted on G2.com. What problems is Duck Creek Billing solving and how is that benefiting you? Numerous custom implementations, such as agency reconciliation, promise to pay custom pages, the ability to generate multiple statements, custom invoice logic including form changes and pay plan configuration are the areas where I have extensively worked. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Prasanta M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prasanta M.") PM Prasanta M. AVP Mid-Market (51-1000 emp.) 7/17/2022 "Best product for handling insurance billing process." 5/5 What do you like best about Duck Creek Billing? User friendly, having support for disbursement and commission process. Review collected by and hosted on G2.com. What do you dislike about Duck Creek Billing? Check printing with integration with third-party system. Can be flexible enough to support additional check parameters. On-demand support. Review collected by and hosted on G2.com. What problems is Duck Creek Billing solving and how is that benefiting you? Automate the insurance billing system. Benefits the customer by moving to an automated process from a manual process. Great inbuilt integration with the policy system. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![MRIGANKA M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MRIGANKA M.") MM MRIGANKA M. Application Development Analyst Mid-Market (51-1000 emp.) 7/23/2022 "Duck creek billing" 4.5/5 What do you like best about Duck Creek Billing? All the facilities which is implementation of late charge, PCN, premium details, invoicing etc. Review collected by and hosted on G2.com. What do you dislike about Duck Creek Billing? Some glitches in functionality such as the functioning changes in express 2 and 3. Review collected by and hosted on G2.com. What problems is Duck Creek Billing solving and how is that benefiting you? All of the billing techniques such as- invoicing, scheduling, pending cancellation etc Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Duck Creek Billing? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Duck Creek Billing ](https://www.g2.com/products/duck-creek-billing/discussions/new) GU Guest User What is Duck Creek Billing used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-duck-creek-billing-used-for) [ View all Discussions ](https://www.g2.com/products/duck-creek-billing/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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