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AL

Verified User in Legal Services

Small-Business (50 or fewer emp.)

2/14/2018

"DSS Streamlines Marketing, Improves Contact Management & Helps Us Do More In Less Time"

4.5/5

What do you like best about DSS?

DSS is a very robust website management tool. The real power is in the back-end contact management provided. We set up multiple campaigns and all run automatically to help us stay in touch with those who reach out to us. The data provided helps us optimize our messages and stay in front of trends. Plus, DSS allows us to publish our message to multiple sites with a click of the button. Review collected by and hosted on G2.com.

What do you dislike about DSS?

We have noticed a few bugs here and there but the Foster Web Marketing team is usually quick to fix them. Would be great to have a few more options for variables to include in our data but it is not a deal breaker.

Overall, we do not have any major problems with DSS. Review collected by and hosted on G2.com.

Recommendations to others considering DSS:

DSS is for those who like to have some control over their marketing and will utilize the data and information available to improve their own marketing. DSS does offer marketing support packages but we have not used it. Our firm does everything ourselves and DSS makes it all easy. Review collected by and hosted on G2.com.

What problems is DSS solving and how is that benefiting you?

DSS allows us to get our marketing done in a much more efficient manner. We are able to create new landing pages and have them optimized and data provided in minutes instead of days or weeks. We stay in touch with potential clients on an ongoing basis through DSS with no additional effort. DSS allows us to send team members reminders about contacting potential clients in line with our process without having to create the reminder for each person. In short, DSS helps us get our message out more effectively and efficiently, and helps us stay in front of those who have reached out to us. Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

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Great feedback!

We're releasing an enhanced merge tag feature that will allow even more customized email messages in the next couple of weeks. Currently, you can use the basic contact info as merge tags in emails, but with this new feature, you'll be able to use any of your form fields in your email followup campaigns.

Hopefully, this scratches your itch for more variables to include.

Thanks!

UM

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

2/9/2018

"The DSS system is a remarkable tool that allows our business to track how effective our Website is."

5/5

What do you like best about DSS?

The DSS allows our practice to actually see how effective our website is in attracting and educating potential patients. We can track what pages of our website patients are visiting, how long they stay, how many schedule exams...etc. The DSS also allows us to interact with a visitor to our website in a professional manner. Review collected by and hosted on G2.com.

What do you dislike about DSS?

There is very little that we do not like about the DSS. We have not experienced any problems learning from the built in tutorials and if we experience any difficulty the customer service has been excellent. Review collected by and hosted on G2.com.

Recommendations to others considering DSS:

Switching to DSS is a must! Once you see what the DSS can do, you realize that it is a important tool in reaching your on-line goals. Review collected by and hosted on G2.com.

What problems is DSS solving and how is that benefiting you?

Our website looked nice before but we had no way of knowing if or how potential patients were using it. Now, with our DSS, we can actually know who is visiting our website, if they are staying, what they are viewing and how many we convert to actual patients. If our numbers are low, we know we have to make changes to improve the experience. Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

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*gushing

Thank you for the amazing feedback!

KS

Katie S.

Small-Business (50 or fewer emp.)

8/24/2018

"Easy to use!"

5/5

What do you like best about DSS?

Editing our website is just one of many of my duties, and the DSS platform makes it simple and easy to make regular updates, without needing to have an IT degree! Review collected by and hosted on G2.com.

What do you dislike about DSS?

The API connection with Infusionsoft breaks regularly. Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

2/7/2018

"DSS - Good experience for a New-To-Website-Management Manager!"

4.5/5

What do you like best about DSS?

DSS has a common sense approach, and comes backed with a support team that is ready to help, especially because I was new to website management and had to learn on the go. Review collected by and hosted on G2.com.

What do you dislike about DSS?

Some aspects of DSS are not intuitive, and it would have been handy to have a "roadmap" if you will that connected the details on the website to where you go in DSS to make changes. It is possible this exists, and that I simply didn't have it. Review collected by and hosted on G2.com.

What problems is DSS solving and how is that benefiting you?

We are having to make a recovery on SEO, as our website was closed for about 1 year (we were under a different company during that time) and went from a booming website to a website that had no traffic for a year. We are beginning to see an uptick in traffic, primarily because of support from the team and because we were able to very quickly begin adding content to our website via DSS. Review collected by and hosted on G2.com.

BC

Ben C.

Small-Business (50 or fewer emp.)

2/13/2018

"DSS is a great tool/program that integrates your website and CRM under one roof."

5/5

What do you like best about DSS?

I like to blog. So, perhaps my favorite function is that I can sit down and blog for a day and then schedule when the blogs will publish throughout the month - DSS allows you to choose the day and time when your blog will publish if you don't want to publish it that day. DSS also makes it simple put publish your blogs on Facebook, Twitter, Linkedin, Google Plus, etc. Review collected by and hosted on G2.com.

What do you dislike about DSS?

My only dislike, and this isn't really a criticism, is that the program is so versatile that there is a lot to learn to fully take advantage of DSS. Review collected by and hosted on G2.com.

Recommendations to others considering DSS:

DSS is a comprehensive tool that lets you manage your website and CRM under one platform. I highly recommend it. Review collected by and hosted on G2.com.

What problems is DSS solving and how is that benefiting you?

I had thought of subscribing to InfusionSoft, but DSS integrates CRM and other tools under one roof, making it unnecessary to pay for InfusionSoft. Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

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Great feedback Ben!

Let us know if you would like additional training on more advanced DSS features as you get more and more comfortable with the tool.

Thanks for being such a great partner client!

Hope you're staying warm up there in Anchorage.

MM

Misty M.

Small-Business (50 or fewer emp.)

8/29/2018

"Best website company"

5/5

What do you like best about DSS?

Love working with Foster Web Marketing. They really know there stuff!!

The DSS system makes it easy to make changes or add to our website as needed. Highly recommend. Review collected by and hosted on G2.com.

What do you dislike about DSS?

I have no problems with the software to comment one Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

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Oh shucks Misty, you're making us blush!

Thank you for your kind words and keep up the great work.

EL

Edward L.

Small-Business (50 or fewer emp.)

8/28/2018

"Excellent. It was above and beyond what I expected dealing with Foster Web. "

5/5

What do you like best about DSS?

It's very easy to use and everything is designed to be SEO optimized from the start. Review collected by and hosted on G2.com.

What do you dislike about DSS?

I don't have any complaints. I think DSS is excellent and easy to use. Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

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Edward, so happy to hear you're having such a positive experience! We're excited to see your law firm grow as we can already tell you're going to become a DSS super user!

Keep up the great work and don't hesitate to reach out if you need additional DSS training or need help with any of your marketing campaigns.

JF

Jenn F.

Small-Business (50 or fewer emp.)

2/7/2018

"All-Inclusive Web Management Tool"

5/5

What do you like best about DSS?

It's incredible to have every aspect of our online marketing, from website to external attorney profiles, linked together and accessible in one place. Review collected by and hosted on G2.com.

What do you dislike about DSS?

I would like to see a publishing tool that allows the user to create templates for different types of content so that, when adding to the library, I don't have to compare to an existing content piece to ensure I'm matching all the selections. Review collected by and hosted on G2.com.

UM

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

2/6/2018

"Excellent results with DSS"

5/5

What do you like best about DSS?

The ease with which you can compose, edit and post various information, especially for people not real versed in computers, has been an advantage. Can make changes in real time Review collected by and hosted on G2.com.

What do you dislike about DSS?

I did not know about this sooner and have not learned how to do many of the features yet. I am not proficient in all aspect yet Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

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Glad to hear you've had such a wonderful experience so far.

Please let customer support know if you need any additional training or help as you get more familiar with the product.

Thanks!

UW

Verified User in Writing and Editing

Small-Business (50 or fewer emp.)

2/6/2018

"Foster Web is Amazing!"

4.5/5

What do you like best about DSS?

I like how easy it is for me to navigate and understand. I just started this job a couple a months ago and can honestly say that Foster Web Marketing DSS is super easy to use for just about anyone. Review collected by and hosted on G2.com.

What do you dislike about DSS?

I would like it if DSS didn't log you out so quickly when you have two DDS tabs open. I'm on it all day so I'd like to stay in logged in all day. Review collected by and hosted on G2.com.

Recommendations to others considering DSS:

Do it! And don't look back. Review collected by and hosted on G2.com.

What problems is DSS solving and how is that benefiting you?

I feel like our website is a lot more organized, cleaner and well-kept because of DSS. It's easy to see what pages, articles and other content is working for people and what isn't. That helps us clean up our website and put the best possible content forward for our guests. Review collected by and hosted on G2.com.