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JC

Jonathan C.

Owner

Law Practice

Small-Business (50 or fewer emp.)

2/9/2018

"DSS & Foster Web Marketing - Great platform, Great Service, Great People"

5/5

What do you like best about DSS?

FWM isn't a one-and-done web company; they give you continuing education, keeping you at the cutting edge as the online world continues to change, and help you gain control and traction for your business rather than just throwing advertising dollars at the wall hoping something will stick. They're also the only online platform for lawyers that I'm aware of that integrates both a dynamic website (easy to add your own content) as well as a CRM. Review collected by and hosted on G2.com.

What do you dislike about DSS?

They're a bit pricey, but they're worth it Review collected by and hosted on G2.com.

Recommendations to others considering DSS:

If you're looking for an integrated, dynamic website, together with a CRM - and a company that is always looking for feedback and to improve - you've definitely come to the right place. Review collected by and hosted on G2.com.

What problems is DSS solving and how is that benefiting you?

I was finally able to integrate both my website and CRM under one roof, and I've been fortunate to generate an increasingly large percentage of my new business from my online presence, especially over the last few years Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

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Always a pleasure working with you Jonathan!

Great speaking with you the other day and looking forward to testing that new campaign we spoke about.

Thanks!

KF

Kami F.

Small-Business (50 or fewer emp.)

2/8/2018

"DSS changes the game when it comes to managing your website and marketing needs. "

5/5

What do you like best about DSS?

I like that I am able to go to a "one stop shop" to edit, add or delete items on our website. I can go in at any given time and post a blog, article or create a landing page. If I have any questions, I can easily submit a ticket and almost always receive an immediate response to help figure out the issue. Review collected by and hosted on G2.com.

What do you dislike about DSS?

I wouldn't say dislike, but it would be helpful if when filtering through and categorizing the contacts each month that it didn't take me back to the first page. I.e. if I am categorizing the 50th contact and click 'save', I am brought back to page 1 rather than the current page I was on. Review collected by and hosted on G2.com.

Recommendations to others considering DSS:

DSS really simplifies things when it comes to marketing. The support that comes with using DSS is A-grade and I really appreciate being able to again, go to one place to facilitate all of my marketing needs. If I want to post an article, but need someone to spot check, they can login and view it without having to be in the office with me. Review collected by and hosted on G2.com.

What problems is DSS solving and how is that benefiting you?

We have been able to streamline our potential leads, personal access to our website at any time of the day and strengthen our email campaign strategy. That's just to name a few things that I've personally discovered for our business. There are many things that I haven't discovered yet, but I am continuously kept up-to-date with webinars on how to dive deeper into DSS. Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

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Kami,

You and Brad are always a pleasure to work with and we're ecstatic you're continuing to find value in DSS.

We have updated the lead classification tool based on your feedback. Let us know if you have any other improvements you'd like to request

Keep up the great work and hope to see you all in the DC area again sometime soon!

Thanks,

Zach

RS

Richard S.

"Your Lawyer for Life"

Law Practice

Small-Business (50 or fewer emp.)

8/28/2018

"DSS MAKES ALL THINGS POSSIBLE"

5/5

What do you like best about DSS?

I'm a solo practitioner so costs are always a concern. I've always used WordPress. But you get what you pay for, that's the reality. Foster Web, to me, is the gold standard. The DSS platform makes it easy to do everything necessary for digital marketing. The support staff is amazing. Review collected by and hosted on G2.com.

What do you dislike about DSS?

It's expensive, no doubt but fair for what you get. Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

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Richard, so glad to hear how much you love using DSS over Wordpress.

Sounds like you're taking advantage of a lot of the features of DSS but let us know if you ever run into something you need help with.

Thanks again!

CC

Carol O'Connor C.

Attorney & Owner

Law Practice

Small-Business (50 or fewer emp.)

4/20/2018

"DSS makes it EASY to update your website"

5/5

What do you like best about DSS?

How easy it is to use. I like to practice law. I do not like to have to mess around with computers just to get them to do what I want. If I am going to kick something, it had better be my opponent in court, not my computer. I need easy. DSS makes my marketing updates easy. Review collected by and hosted on G2.com.

What do you dislike about DSS?

I don't use the CRM portion of it and I don't like that CRM stuff is on my dashboard. I wish there were a way to "hide" those features for those of us that do not currently use it. Review collected by and hosted on G2.com.

Recommendations to others considering DSS:

Beyond this being a great product, the people BEHIND the product are awesome (Foster Web Marketing). Tom Foster and his team are genuine, they are all right here in the USA (no outsourcing to India! YAY!), they really know their stuff, are always on hand to help when you have a question or need something done (ie: hard coding..), and they want you to succeed. Couldn't be happier! Review collected by and hosted on G2.com.

What problems is DSS solving and how is that benefiting you?

I can update my website whenever I want and it motivates me to do better. I can always do better and there is a tinge of guilt when I log on and see that I haven't updated in a while. That is a good thing. I have also benefited from being able to see Google Analytics right there from inside DSS. Review collected by and hosted on G2.com.

JW

Jill W.

Mid-Market (51-1000 emp.)

8/23/2018

"This is an Amazing Content Management Tool! "

5/5

What do you like best about DSS?

DSS allows our entire marketing team access to manage our website content, monitor analytics, access leads and maintain profiles. This is a tool that gives us a step up on our competition. Review collected by and hosted on G2.com.

What do you dislike about DSS?

Some of the social media management aspects of DSS are not as robust as other tools on the market, but the team at Foster Web Marketing is always working on improving its offerings and staying at the forefront. Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

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Jill, you and your team are an amazing group to work with, so thank you for being awesome!

We're constantly working on improving our products and it is great feedback to hear what areas are lacking from your perspective. We'll definitly keep that in mind as we plan enhancements moving forward.

Looking forward to getting started on revamping the website with you.

Thanks again for the great feedback!

UL

Verified User in Legal Services

Small-Business (50 or fewer emp.)

2/6/2018

"DSS is an easy way to update your website"

4/5

What do you like best about DSS?

DSS is an easy way to keep on top of your website. You can add content, make edits and send feedback requests to your clients. Review collected by and hosted on G2.com.

What do you dislike about DSS?

I like the function of the feedback request feature but it is awkward to use. You have to edit the response to tailor it to your individual client, then add the client, then edit the client to add the feedback tag. The process should be streamlined. Review collected by and hosted on G2.com.

KL

Kim L.

Small-Business (50 or fewer emp.)

2/6/2018

"Functional Flow For Website Management "

5/5

What do you like best about DSS?

I like the fact that DSS is intuitive and that the team at Foster Web is always working to improve things as needed. The other thing I really appreciate is that whenever my team has questions we know we dont have to hesitate asking Foster web for help. Review collected by and hosted on G2.com.

What do you dislike about DSS?

Sometimes it can be a bit confusing when changes are made, but over the years you have got much better at giving warning and showing us how to adjust. Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

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Hi Kim!

We're always looking for ways to improve DSS and communicate those changes to our client partners. Thank you for noticing our continued effort to improve in those areas.

The Turley & Mara Law Firm has grown so much in the last few years and we think that is due in large part to your efforts. We're looking forward to moving forward with your website redesign and making 2018 the best year yet!

Please give Bill and the rest of your team our best.

Thanks!

LF

Lucas James F.

Small-Business (50 or fewer emp.)

8/22/2018

"Still learning."

4/5

What do you like best about DSS?

I like being able to track the success of our e-mail campaigns. We have just started the program and have yet to implement our drip campaign but we are looking to taking on this task as well. Review collected by and hosted on G2.com.

What do you dislike about DSS?

It is a little pricey. There are so many things to do it can also be a little overwhelming. Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

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Thanks for your feedback Lucas!

DSS has a ton of features and tools that as you get more familiar with the system will help out immensely with your marketing efforts, but we understand it can be a little daunting at first.

If you'd like additional training or feedback on anything you're working on within DSS please reachout to customer support and they will be happy to schedule additional training time with you and your team as needed. We're also in the process of adding a lot more help articles related to DSS to our library over the coming months that should help as well.

Keep up the great work!

DT

David T.

Small-Business (50 or fewer emp.)

8/22/2018

"Terrific for "do it yourself" web marketers"

5/5

What do you like best about DSS?

I looks great and you can make changes "on the fly" (they show immediately). It is the best site maintenance tool I have seen, and I have looked at a lot of them. Review collected by and hosted on G2.com.

What do you dislike about DSS?

It is relatively expensive, but most nice things are. Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

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David, thank you for the kind words!

We're glad you see the value and understand the benefit of having the control to do your marketing the way you see fit.

We appreciate the great feedback and your partnership. Let us know if we can help you out with any of your marketing initiatives.

BP

Billy P.

Senior Partner

Legal Services

Small-Business (50 or fewer emp.)

8/22/2018

"Great customer service"

4/5

What do you like best about DSS?

I have always been treated with respect and I have received prompt responses and attention to my questions. Matt Casey has been helping me with some issues and he always has good ideas and helps me better utilize DSS. Review collected by and hosted on G2.com.

What do you dislike about DSS?

I wish they were in Dallas but other than that nothing. Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

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Thanks for the great feedback Billy!

We're glad Matt Casey has been able to help you use DSS to its full capacity. There are a ton of useful features once you get the basics down that can really make the difference in your marketing efforts.

Maybe one day we'll be able to open a Dallas office. Until then keep up the great work and let us know if we can help in any other way.