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UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

8/9/2017

"DSS Could Use an Update"

2/5

What do you like best about DSS?

The analytics side of the platform is useful. Review collected by and hosted on G2.com.

What do you dislike about DSS?

The platform is difficult to navigate and newsletters are difficult to schedule and don't always go out at the time they are scheduled for. Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

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Thank you for the honest feedback! We're constantly trying to improve the features and UX of DSS. Honest feedback is the best way to improve, so we appreciate the feedback!

Sorry to hear you have had email newsletter scheduling issues. We have made a lot of improvements in our email deliverability in the last few months, so hopefully, this isn't as big of an issue anymore. If it is, please let us know!

If you have any specific navigation update recommendations we'd love to hear them. Feel free to share your feedback with customer service (tickets@fosterwebmarketing.com).

MC

Mike C.

Consumer Financial Protection Attorney

Legal Services

Small-Business (50 or fewer emp.)

2/16/2017

"DSS does everything - simply."

5/5

What do you like best about DSS?

DSS is totally user-friendly - you tell it what to do and it does it. Plus, it's constantly being optimized for SEO results. Review collected by and hosted on G2.com.

What do you dislike about DSS?

The fact that there's so much capability that I'm not using. Review collected by and hosted on G2.com.

TF

Thomas F.

Webmaster

Primary/Secondary Education

Mid-Market (51-1000 emp.)

2/16/2017

"Super friendly team, easy to use interface and "

5/5

What do you like best about DSS?

The people at FWM are really kind and supportive. They're always willing to help and brainstorm with you. Review collected by and hosted on G2.com.

What do you dislike about DSS?

There isn't much to say about dislikes. Review collected by and hosted on G2.com.

GM

George M.

Owner

Internet

Small-Business (50 or fewer emp.)

3/29/2016

"Looking for an all-in-one solution for managing your website? Look no further..."

5/5

What do you like best about DSS?

Practically every aspect of your website can be managed in the DSS back-end. Unlike some open source content management systems like Wordpress, Joomla, etc., you don't have to install and maintain multiple plugins, and you don't have to update the version of the CMS every time a new one is launched. Everything is maintained for you. I'm a professional SEO consultant, and I can honestly say that I've been able to achieve better results for clients using DSS than I have for clients using other content management systems. Review collected by and hosted on G2.com.

What do you dislike about DSS?

There are certain hard-coded aspects of the websites which can't be edited by the user, but through a quick e-mail these can usually be updated. I love the reporting feature where it shows how many phone calls/emails/live chats are generated on a monthly basis, maybe some advanced functionality when it comes to the reporting but I don't really have many complaints. Review collected by and hosted on G2.com.

AA

Addison A.

Marketing Assistant

Law Practice

Mid-Market (51-1000 emp.)

3/24/2016

"Very Intuitive"

5/5

What do you like best about DSS?

DSS is very easy to navigate and figure out what you're doing. I like that it's easy to find specific pages and understand how everything connects. I also like that you can alter things in HTML code if you know how.

There are some heavily coded pages but the DSS makes it simple enough to adjust them without screwing up the coding. It's really easy to incorporate videos and web forms with other pages. Review collected by and hosted on G2.com.

What do you dislike about DSS?

Not much that I'd say I dislike. I think it could be a little easier to incorporate photos in certain contexts. Review collected by and hosted on G2.com.

Recommendations to others considering DSS:

I've used several different content management softwares in the past and found DSS extremely easy to learn. I usually have a number of things that bug me about every software but I can't think of anything that's really inconvenient about DSS. Everything is really convenient and there's always a way to do everything you need to do.

And if you notice something that's awry, you can let them know and they might be able to fix it. Review collected by and hosted on G2.com.

What problems is DSS solving and how is that benefiting you?

We've had a number of specific requests and the FWM team has been very flexible with us. We've changed the entire look of our website a few times, which isn't an easy task. Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

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Addison,

Thank you for the great feedback! We are always looking to improve DSS and its user experience, so we will definitely take a look into making the photo upload and placement feature even more intuitive. We are actually making some navigational changes in the next couple of weeks that I think you will enjoy.

We appreciate your kind words and you are a great client to work with.

Thanks!

CL

Verified User in Law Practice

Small-Business (50 or fewer emp.)

2/22/2017

"DSS "

4/5

What do you like best about DSS?

DSS has been helpful for our legal business and has resulted in increased revenue. Review collected by and hosted on G2.com.

What do you dislike about DSS?

Nothing comes to mind as disliking this product. Review collected by and hosted on G2.com.

TS

Tony S.

Lead Instructor

Legal Services

Mid-Market (51-1000 emp.)

3/24/2016

"Easy, intuitive process to add content to our web page"

4.5/5

What do you like best about DSS?

Ease of copy/paste and photo placement and placement of links. It's easy to spell-check and compose in Word, then use the copy/paste feature to import my text. Also enjoy the cropping and placement features for adding photos to articles. Review collected by and hosted on G2.com.

What do you dislike about DSS?

Difficulty adding offers to content pages, but support team alleviated the problem. I found out it was my error on adding content, not the programs. Review collected by and hosted on G2.com.

Recommendations to others considering DSS:

great marketing tool, support and professionalism. Review collected by and hosted on G2.com.

What problems is DSS solving and how is that benefiting you?

Great marketing outreach tool. We have increased the number of views to our web pages by utilizing techniques, tools and videos suggested by DSS. Sharing our professional articles to social media has also strengthened our validity in our community and among our clients. Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

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Tony,

Sorry to hear you have had issues adding offers to your content pieces. We are currently redesigning your website, and one of the features we will turn on for you during this process is the offer assignment module. This feature will make it much easier for you to add a specific offer to any page of your website.

If you have any further issues adding offers, or anything else to your website please don't hesitate to submit a customer service ticket, or give us a call at 888-886-0939.

Thank you for your continued support!

UL

Verified User in Law Practice

Mid-Market (51-1000 emp.)

3/24/2016

"Easy to use."

5/5

What do you like best about DSS?

Very simple and thorough. It is easy to find what I need and everything is clearly labeled. Review collected by and hosted on G2.com.

What do you dislike about DSS?

Sometimes the videos can take longer to process. Review collected by and hosted on G2.com.