Thibault M.
TM
Thibault M.
CEO
Small-Business (50 or fewer emp.)
"Fast, efficient, and up-to-date"
5/5
What do you like best about Dropcontact?

I've been using DropContact, I think, since its creation, regularly. I like the fact that they provide a lot of information about the leads we're looking for, and information that can't be found elsewhere for France, such as Industry Sector / Siren Number / Siret Number / Headquarters. For all customers, it's perfect for me to have the first name updated (I can send cold emails properly) and also the LinkedIn updated (and not the sales navigator like with other solutions). They have adapted plans, and the few times I've had questions, I've received an answer within the hour! Thank you! Review collected by and hosted on G2.com.

What do you dislike about Dropcontact?

I would be even more delighted if the charged price were based on the results found. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Dropcontact is my go to tool for finding contact information in Europe"
4/5
What do you like best about Dropcontact?

Its really easy to use once you have paid the monthly subscription, I have only ever used the file upload feature and this rarely exceeds the estimated time suggested it will take to produce the results. I find I get significantly increased volume of data vs. traditional platforms outside of Europe and its very cost effective. Review collected by and hosted on G2.com.

What do you dislike about Dropcontact?

If I have the same contact in another file that I recently uploaded, it wont recognise duplicate data records and I end up using more credits. Upon upload, I get an estimated outcome with some tips but the content (YouTube, Forum, URL) is lacking from the user experience to really optimise the outcome (as per their recommendations). Review collected by and hosted on G2.com.

Noe C.
NC
Noe C.
Small-Business (50 or fewer emp.)
"Must have in each companies I joined"
5/5
What do you like best about Dropcontact?

Easy to implement and to use, ether in the web app or with nocode tool like n8n.

It allow me to enrich companies whom signup to categorize them in my tiers & contacts to complete the work of my other GTM tools. The CSM is really responsive.

I use it every day either to enrich my outreach list and my data quality in my CRM Review collected by and hosted on G2.com.

What do you dislike about Dropcontact?

The only "problem" is the 30s wait between the request and the results but not so complicate to solve. Review collected by and hosted on G2.com.

Gatien B.
GB
Gatien B.
Mid-Market (51-1000 emp.)
"A 5-star customer service ;-D"
4.5/5
What do you like best about Dropcontact?

Customer service: its responsiveness, its understanding of the context, and consistently providing answers to questions! I can hardly see what more one could expect! Review collected by and hosted on G2.com.

What do you dislike about Dropcontact?

When I reported my ticket, I didn't have a place outside the chat bubble to track my request. So I took a screenshot and kept the window open to avoid losing anything. There is certainly room for improvement here. If you could have a few more mobile numbers as a result, it would be greatly appreciated. Review collected by and hosted on G2.com.

Léo D.
LD
Léo D.
Growth Hacker - Lead Generation
Small-Business (50 or fewer emp.)
"Incredible experience"
5/5
What do you like best about Dropcontact?

What I prefer about DropContact is the quality of the data. The emails are always relevant, it's the best GDPR compliant solution on the market.

Above all, the support is just EXCEPTIONAL with Mrs. Caroline Deparpe who is always attentive and responds personally by email.

Denis Cohen, the CEO, is also one of the best specialists in the market. It's appreciable to be able to work with the best.

Thank you for everything. Review collected by and hosted on G2.com.

What do you dislike about Dropcontact?

The inability to purchase credits at our discretion when we are a small business. Or when we do not wish to do volume. Review collected by and hosted on G2.com.

Amine T.
AT
Amine T.
Sales Executive
Small-Business (50 or fewer emp.)
"Excellent service - customer service au top"
5/5
What do you like best about Dropcontact?

efficacity,rapidity,customer service, the app is really easy Review collected by and hosted on G2.com.

What do you dislike about Dropcontact?

nothing lol nothing lol nothing lol nothing lol Review collected by and hosted on G2.com.

NM
Nicolas M.
CEO
Small-Business (50 or fewer emp.)
"Reactive, efficient, friendly"
5/5
What do you like best about Dropcontact?

Lou from Dropcontact support is incredibly reactive, efficient, and friendly. She resolved my issues quickly while providing friendly and professional service. Her assistance truly made a difference in our use of Dropcontact. Thank you, Lou, for your excellent support! Review collected by and hosted on G2.com.

What do you dislike about Dropcontact?

Nothing to say. I use dropcontact for 5 years. Review collected by and hosted on G2.com.

Ossama H.
OH
Ossama H.
Senior Energy Consultant
Small-Business (50 or fewer emp.)
"Dropcontact is a great B2B email finder solution!"
5/5
What do you like best about Dropcontact?

I was looking for a email B2B email finder solution, and Dropcontact just works. I really like the fact that emails are verified beforehand. And I was really impressed by their technical support and follow-up on the questions I had. Review collected by and hosted on G2.com.

What do you dislike about Dropcontact?

Nothing much so far. Some emails are categories are "catch-all" and couldn't be reached sometimes, but it's not due to Dropcontact services from what I have learned. Review collected by and hosted on G2.com.

GG
Giles G.
Small-Business (50 or fewer emp.)
"Por results, Emails found are not verified and ofter bounce. Money stealer"
4.5/5
What do you like best about Dropcontact?

- The simplicity of use to drop csv file

- The algorythm that find email adress Review collected by and hosted on G2.com.

What do you dislike about Dropcontact?

- The fact that they make you pay for keeping your credit

- The fact that Email adresse that are found needs to be passed to another email verifier because otherwise there is 8% bounce

-When you need dropcontact only sporadicly to respond to a client, they charge you every monthes and then once you have paid 300 euros by mistake, they invite you to pay more if you want to not lost your credit Review collected by and hosted on G2.com.

Jean-Philippe Z.
JZ
Jean-Philippe Z.
Small-Business (50 or fewer emp.)
"Great support team, platform could be a little bit more intuitive"
4/5
What do you like best about Dropcontact?

File treatment is fast and the email rate finding is acceptable, theyr support team answer and gives clear answer within hours wich is fantastic . Review collected by and hosted on G2.com.

What do you dislike about Dropcontact?

Sometimes the email rate is very low and you don't understand why, it would be great to have some kind of programmed ai that would give a note drom 0 to 10 to the file in order evaluate if this one is complete enough to get as many emails as possible .

Also, sometimes I which I could writte manually name family name and company of only one person but I have to put an excel doc anyway Review collected by and hosted on G2.com.