Sanaan A.
SA
Sanaan A.
Manager - Learning and Development
E-Learning
Mid-Market (51-1000 emp.)
"Reliable Tool for File Sharing and Collaboration"
4.5/5
What do you like best about Dropbox?

What I like most about Dropbox is how easy it is to store, organize, and share files across teams. In my work, I use it to share training materials, presentations, and important documents, and the file syncing works reliably across devices.

The interface is simple, and features like shared folders and link sharing make collaboration very smooth. It saves time compared to sending files back and forth over email and ensures everyone has access to the latest version.

I use Dropbox as part of my workflow to manage and share training materials with internal teams. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

One limitation I’ve noticed with Dropbox is that the pricing can feel a bit high compared to some alternatives, especially when additional storage is needed.

Also, while syncing is generally reliable, I’ve experienced occasional delays when working with larger files or frequent updates. It would be helpful if more advanced collaboration features were available directly within the platform instead of relying on external tools. Review collected by and hosted on G2.com.

Anup k.
AK
Anup k.
Associate Cloud Engineer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Dropbox review"
4.5/5
What do you like best about Dropbox?

The first thing that i love about dropbox is it is easy to use and lets me upload file from anywhere and sharing with other is easy. It keeps the file in organized way and gets synced across all of my devices so, whichever device i use i have my files and i donot have to worry about anything. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I have no complain on the paid plan but for free plan the storage is comparatively low compared to other cloud platform and I feel that the upload and sync are also slow on the free plan. Review collected by and hosted on G2.com.

Alexandra C.
AC
Alexandra C.
Event Producer
Events Services
Small-Business (50 or fewer emp.)
"Effortless Large File Sharing and Client Feedback"
5/5
What do you like best about Dropbox?

When it involves heavy media, we can send large files to our clients without breaking the original file.

Plus our clients can make comments on the file uploaded Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

That the "Free Tier" is a Joke. The 2GB Wall, while Google Drive gives you 15GB and even OneDrive gives you 5GB, Dropbox sticks to 2GB.

Example: where a single 4K video or a high-res photo dump can exceed that in minutes, the free tier feels more like a "trial" than a real service.

And in the free plan, you are restricted to linking only 3 devices. If you have a desktop, a laptop, a tablet, and a phone, you’re already forced to choose which one gets left out. Review collected by and hosted on G2.com.

Priyanka P.
PP
Priyanka P.
Business Development Manager
Consulting
Mid-Market (51-1000 emp.)
"A Comprehensive Command Center for Creative Teams"
5/5
What do you like best about Dropbox?

I love how I can use Dropbox Transfer to send 100GB of raw video footage to a client without them needing a Dropbox account, and then track exactly when they downloaded it and If a folder is accidentally deleted, the Dropbox Rewind feature allows to restore entire account to a specific point in time. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

The 2GB free storage limit is a major point of frustration. In 2026, where file sizes for photos and videos are massive, 2GB fills up almost instantly. Most competitors offer 5GB to 15GB for free, making Dropbox's entry point feel stingy to new users Review collected by and hosted on G2.com.

Erick T.
ET
Erick T.
IT Manager
Mid-Market (51-1000 emp.)
"Versatile and easy: selective synchronization and great performance on Windows and Mac"
4/5
What do you like best about Dropbox?

Its versatility of use makes it really easy to use. What I like the most is its application, which maintains selective synchronization; that way I don't overload my device with files. Also, I have used it on both Windows and Mac, and it has worked correctly on both platforms. I have been working with Dropbox for 5 years and I am still paying the same. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I don't like the file searcher at all, sometimes it's impossible to find an image or files, even if I put in key words, files that have nothing to do with those words appear. Review collected by and hosted on G2.com.

eklavya s.
ES
eklavya s.
Software Engineer
Small-Business (50 or fewer emp.)
"Rock-Solid File Storage and Backup Reliability"
4.5/5
What do you like best about Dropbox?

Honestly the file storage and backup is what keeps me on Dropbox. Files are always there when I need them - no missing folders, no corrupted documents, nothing sketchy. I've tried a couple of alternatives but kept coming back because nothing else felt as consistent. For pure storage and backup reliability, it just doesn't let you down. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

The pricing is the one thing that's hard to ignore. The free plan runs out faster than you'd expect and once you look at upgrading, it's noticeably more expensive than what competitors are offering for the same or more storage. Review collected by and hosted on G2.com.

Sierra C.
SC
Sierra C.
Practice Lead
Mid-Market (51-1000 emp.)
"Simple, Reliable File Syncing and Sharing with Dropbox"
4/5
What do you like best about Dropbox?

Dropbox stands out for its simplicity and reliability. The interface is extremely intuitive, so there’s almost no learning curve, even for non-technical users. I can easily upload, organize, and access files from any device without thinking about it. The syncing is fast and dependable—my files are always up to date whether I’m on my laptop, phone, or another computer.

File sharing is another big win. Sending large files via a simple link saves time and avoids email limitations. I also appreciate the version history feature, which helps recover older versions of files when needed. Overall, it makes collaboration smooth and stress-free. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

The biggest downside is pricing. The free storage is quite limited, so you’re pushed to upgrade fairly quickly if you work with large files. Paid plans can feel a bit expensive compared to some alternatives.

Occasionally, syncing large files can be slower than expected, and managing shared folder permissions can get slightly confusing when working with bigger teams. Review collected by and hosted on G2.com.

Khushboo B.
KB
Khushboo B.
Assistant manager- sellers support
Mid-Market (51-1000 emp.)
"Effortless File Sharing with Top-notch Security"
4.5/5
What do you like best about Dropbox?

I like using Dropbox for file storage and backup because it keeps all my important docs, photos, and videos in one safe place, preventing them from just being on one hard drive. The syncing across devices feature is amazing as I can start a project on my laptop and continue on my phone or tablet. The file accessibility and syncing eliminate the need to carry thumb drives or email files, as my documents automatically sync across my phone, tablet, and computer, ensuring the latest version is always ready. I appreciate its security features like password protection and expiration dates on shared links, which provide critical layers of security for my sensitive data. Sharing massive files is simple with Dropbox's sharing through links. Additionally, I enjoy collaborating using Dropbox alongside tools like Google Docs or email, which makes file sharing and collaboration easier. The switch from Google Drive to Dropbox was due to better file synchronization and easier sharing for my team. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

Users and reviewers have identified several areas where Dropbox could be improved, particularly regarding its pricing structure, storage limitations, and security features. Review collected by and hosted on G2.com.

ANUJ J.
AJ
ANUJ J.
Analyst
Enterprise (> 1000 emp.)
"My journey with Dropbox"
5/5
What do you like best about Dropbox?

Having been using it for quite a long time, I must say its sync speed is excellent. A change that takes minutes to sync on other platforms happens in a few seconds on Dropbox, and it's also helpful in the sense that it lets us upload as well as download multiple files simultaneously. Using thing this,I can say that I don't have to wait one by one to upload and download things so I'm happy about this. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

There are few things which I personally dislike and also heard from people around me that because of concerns related to their pricing for the product, and a few times there was lagging issues while doing spreadsheets work which apart from me , i got to hear from others as well about the same Review collected by and hosted on G2.com.

Malehlohonolo M.
MM
Malehlohonolo M.
Legal Content Contributor
Small-Business (50 or fewer emp.)
"Easy file storage and access across devices"
4.5/5
What do you like best about Dropbox?

I like that Dropbox makes it easy to store, access, and share files from anywhere. It helps me keep my study documents organised and I can quickly access them from my laptop or phone without needing a USB. The syncing feature is very reliable and updates files automatically, which saves time when switching devices. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

One downside of Dropbox is that the free storage space is quite limited, which can be restrictive when saving larger academic files or multiple projects. Sometimes syncing can also feel slightly slow when uploading bigger folders, especially on weaker internet connections. It would be helpful if there were more affordable student-friendly storage options or more flexibility in the free plan. Review collected by and hosted on G2.com.