JC
JAMES C.
Information Technology and Services
Small-Business (50 or fewer emp.)
"Effortless Collaboration, But Pricey"
4.5/5
What do you like best about Dropbox?

I really like how easy it is to share large files and folders via simple links with Dropbox. The seamless background syncing across all my devices is fantastic, and it makes file syncing a breeze. I also love the collaboration feature, as it allows me to work seamlessly with team members on shared documents. The initial setup was very straightforward and took only a few minutes; the desktop installer did all the work, requiring me to just download the app and sign in. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I find Dropbox's subscription pricing high and its storage limitations restrictive. The lack of default zero-knowledge encryption for data is concerning, and the desktop apps use a lot of resources. There are frequent conflicted copies, confusing Smart Sync indicators, and limited direct human support. Review collected by and hosted on G2.com.

Girja K.
GK
Girja K.
Assistant Manager - Product & QA
Mid-Market (51-1000 emp.)
"Dropbox Smart Sync Makes File Storage Feel Effortless"
4.5/5
What do you like best about Dropbox?

The best thing about Dropbox is how it just stays out of the way it feels like a regular folder on my computer rather than a bulky app i have to manage. Its "Smart Sync" is a total lifesaver because it can see all my files without them actually taking up space on my hard drive until i click them. Plus, the version history is a huge safety net for me for "oh no" moments when i accidentally delete something or mess up a draft. It’s basically the most reliable way to keep everything synced across my phone and laptop without having to think about it. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

The main frustration with Dropbox is that the free version is basically useless since it only gives us 2 GB, which fills up almost instantly. It’s also annoying that there’s no middle ground for pricing; once i run out of space, they force us to jump straight to a massive 2 TB plan that costs a decent amount every month. On top of that, the app has started feeling a bit bloated with extra features like screen recording and AI tools that most people didn't ask for. Review collected by and hosted on G2.com.

Natalie A.
NA
Natalie A.
Quicken Simplifi Community Team Lead
Mid-Market (51-1000 emp.)
"Excellent for Seamless File Sharing Across Devices"
5/5
What do you like best about Dropbox?

I appreciate Dropbox's ability to seamlessly share files between my phone and computer for work, which is essential for my needs. I've been using Dropbox for at least five years, and one of the aspects I find most convenient is the straightforward process of installing it on different devices, signing in to my account, and instantly accessing my files across these devices. This functionality is crucial for me as it ensures that I have easy access to my work files wherever I am. I also find it useful that Dropbox allows me to share data in various formats with others online, enabling collaboration and backing up files efficiently. The feature that allows immediate online backup and accessibility for others is particularly beneficial. I use Dropbox to manage various types of data, and I like that it integrates with tools like Google or Excel Online, which enhances its utility for my work-related tasks. Overall, Dropbox serves all my purposes excellently, and I would rate it a 10 out of 10 and highly recommend it to others who have similar needs. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I feel that Dropbox meets all of my needs, and I have not found anything that I dislike about it. I'm unsure of the solutions and features offered by other software, or how they would perform, but Dropbox completely meets my needs. Review collected by and hosted on G2.com.

NM
Nina M.
WLA Account manager
Small-Business (50 or fewer emp.)
"Easy Dropbox Access Anywhere for Simple Sharing"
4/5
What do you like best about Dropbox?

Easy interface, and you can use it when you want it as you can put files in dropbox at home and look at these files whenever you need them...so long as you have wi-fi and can get onto dropbox to see your files. Great for sharing within families or business Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

They got rid of their lower tiers in terms of family /small business usage and that made it more expensive. Also- depending on the updates and operating systems used-you can have update issues. For ex. in our business, we did not want to upgrade certain IOS systems due to an oder computer and had to lose out on the use of dropbox as there were no fixes to use an older system. Review collected by and hosted on G2.com.

Yafet G.
YG
Yafet G.
Project officer, Sponsorship
Small-Business (50 or fewer emp.)
"Centralized Storage with a Reliable Backup, But Connectivity Hiccups"
4.5/5
What do you like best about Dropbox?

I like how Dropbox enables me and my team members to review, comment on, and update documents, presentations, and creative contents simultaneously. Dropbox helped me centralize file storage for documents, photos, videos, and various communication materials related to my work. I like the Automatic Backup and Syncing of files feature the most, as it securely backs up my files and documents, which is essential when working on creating various communication materials. Additionally, I find Dropbox easy to navigate based on my first encounter with the software. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

As I mentioned previously Dropbox needs a high-speed internet connection. So on some occasions, especially in low internet connections, malfunctions regarding uploading and syncing files could occur. If it would be possible, mechanisms for functioning well in low-speed connections would benefit me. Review collected by and hosted on G2.com.

Ramón C.
RC
Ramón C.
Gerente
Computer & Network Security
Small-Business (50 or fewer emp.)
"Flexible and multi-device cloud storage for working online"
5/5
What do you like best about Dropbox?

Possibility of cloud storage from multiple devices; mobile, tablet, and PC. Add its potential to work online with more than one device connected to the same user account, allowing the storage of various files and digital formats. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

As a cloud storage platform and application, it only offers its users 2 GB of storage in its free version, or "free" version. It should, like other platforms, offer greater capacity in gigabytes for storing files. Review collected by and hosted on G2.com.

Theo P.
TP
Theo P.
IQOS Club Manager
Consumer Electronics
Mid-Market (51-1000 emp.)
"A Reliable Collaboration Hub That Keeps Our Teams in Sync"
4/5
What do you like best about Dropbox?

At Xrisi Efkeria Group, Dropbox has become an essential tool for keeping our teams aligned and productive, especially when managing multiple projects simultaneously across marketing and operations.

What I personally value most is how seamless collaboration is. For instance, when working on campaign assets or reports, different stakeholders can access the same files, leave comments, and rely on version history without worrying about overwriting work or losing track of updates.

It removes a lot of the friction typically associated with file sharing and ensures everyone is working on the latest version. The cross-device accessibility is also a big advantage, particularly when switching between office work and remote access.

Overall, it’s a very dependable solution that simplifies collaboration and keeps workflows moving efficiently. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

While Dropbox is very reliable, one challenge we’ve faced at is the pricing structure as our usage grows.

As we scale and handle more content-heavy projects (especially large marketing files like videos and high-res creatives), storage needs increase quickly. This often requires upgrading to higher-tier plans, which can become costly over time.

Compared to other cloud solutions, I would say Dropbox could offer more flexibility in pricing or more modular options, so companies can scale more gradually based on their actual needs. Review collected by and hosted on G2.com.

Sapna b.
SB
Sapna b.
Educational Content Creator (Freelance)
E-Learning
Small-Business (50 or fewer emp.)
"Fast and easy file access anywhere"
4.5/5
What do you like best about Dropbox?

The best thing about Dropbox is that it is very easy to save, sync, and share files. I like that I can access my files from anywhere, and sharing them with others is simple and fast. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

Its storage fills very fast. I don’t like that Dropbox gives very little free storage. It gets full quickly, and some important features are only available in the paid plan. Review collected by and hosted on G2.com.

Domingo M.
DM
Domingo M.
Youtube Partner
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Seamless Storage with Generous Free Options"
5/5
What do you like best about Dropbox?

I use Dropbox for file and media storage because it allows me to access copies of my important work anywhere. I like that there is a free option and that it has ample storage from the start. I also appreciate that it is supported on multiple devices and can work anywhere with an internet connection. The size limit is higher and the transfer speed is better than the service I used before. The initial setup was very simple; I just used my Google credentials, and I was good to go in minutes. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I would like there to be an increase in the storage cap for free users. 1 TB would be a great starting point. Review collected by and hosted on G2.com.

John L.
JL
John L.
Commodity Futures Trader
Small-Business (50 or fewer emp.)
"Efficient File Sharing with Some Search Challenges"
4/5
What do you like best about Dropbox?

I use Dropbox primarily for sharing files, which has been incredibly helpful for both personal and business purposes, as well as unique projects. One of the biggest assists for me is handling large files that can't easily be sent via email but can be placed in Dropbox, making it much easier to manage significant amounts of data. I also like the notifications feature, which alerts me when something has been modified in the platform. This is a real time saver because it eliminates the need for other forms of communication like emails or phone calls. It's especially useful when multiple parties are involved and need to access changed files. Overall, these features make Dropbox a valuable tool for me. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I feel like it's a little cumbersome inside as you dig down into files. Keeping things organized and how things are structured inside the platform with respect to the files can be a little confusing. I remember struggling a little bit with the setup. It wasn't a complete piece of cake, and there was a bit of confusion around the setup. Review collected by and hosted on G2.com.