Prahlad K.
PK
Prahlad K.
Head of Operations & Supply Chain | Founding Team
Small-Business (50 or fewer emp.)
"Deeper Search Functionality, Needs Better Integrations"
4.5/5
What do you like best about Dropbox?

I like Dropbox's deeper search functionality because it allows me to search for almost any type of file or folder I've saved. This advanced search capability makes it easy to find the exact file I'm looking for, unlike the search features on my mobile phone. I also appreciate how Dropbox saves my phone storage by letting me store data in the cloud, which helps me keep my mobile free of clutter. Additionally, my initial setup experience with Dropbox was great, and I was pleasantly surprised at how efficiently it could save all my files. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I don't like that Dropbox doesn't have a direct integration with Microsoft or Google. It would be great if they could tie up with mobile devices so that all the mobile data is automatically backed up to Dropbox. Review collected by and hosted on G2.com.

Ismāīl L.
IL
Ismāīl L.
Energy Engineer & Financial Data Analyst | AI & Automation
Mid-Market (51-1000 emp.)
"Easy Cross-Device Sync for Managing Multiple Projects"
4.5/5
What do you like best about Dropbox?

I mainly use Dropbox to organize and share project files, technical documents, presentations, and resources that I need across different projects. What I appreciate most is how easy it is to access the same files from different devices without constantly having to transfer them manually. For someone working on several projects at the same time, especially with large numbers of documents, the organization and synchronization are very useful. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

One thing I would like to see improved is file organization for complex projects. When you have many folders and subfolders, it can become difficult to quickly find exactly what you need. Better project-based organization, smarter search, and more intelligent file categorization would make Dropbox even more useful for professional workflows. Review collected by and hosted on G2.com.

Kamesh B.
KB
Kamesh B.
Project Lead
Enterprise (> 1000 emp.)
"Safe, Free Extra Storage with a Clean UI"
4/5
What do you like best about Dropbox?

- It's the safest place to keep your videos/pictures and the fact that it provides more storage than a G-drive for free is even better

- UI is also very friendly and clean Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

For a photos/videos syncing platform, it now feels like it has integrated too many features that aren’t really relevant, and the overall experience comes across as overdone - things like AI tools and Notes, for example.

At the same time, it doesn’t offer many of the kinds of features that keep users coming back regularly, like Google Drive-style stories, insta-edits, memories, and similar options. Review collected by and hosted on G2.com.

Mohit P.
MP
Mohit P.
Senior Business Operations Associate
Enterprise (> 1000 emp.)
"Reliable and Simple Platform for Team Collaboration"
4.5/5
What do you like best about Dropbox?

What I like best about Dropbox is how simple and reliable the overall experience is. The UI is clean and easy to navigate, which makes file management and collaboration straightforward even for new users. Performance is generally smooth, with fast syncing across devices and minimal issues when sharing large files.

It also integrates well with common productivity tools, which helps teams work more efficiently without constantly switching platforms. Features like version history and file recovery are especially useful during collaborative projects.

From a business perspective, it offers good value by improving accessibility and reducing time spent managing documents manually. The onboarding process is fairly simple, and support resources are easy to access when needed. I also like that Dropbox has started adding AI-powered features that help with search and organisation, making file management more efficient over time. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

One thing I dislike about Dropbox is that storage pricing can become expensive as usage scales, especially for teams managing large volumes of files. While the platform is reliable, some advanced collaboration and admin features are locked behind higher-tier plans.

There are also occasional syncing delays or conflicts when multiple users edit files simultaneously, which can create confusion in fast-moving projects. The desktop app can sometimes feel resource-heavy, particularly on older systems.

Although the UI is clean overall, certain settings and permission controls could be more intuitive. Some integrations also require additional setup to work smoothly across workflows. The newer AI features are promising, but they still feel limited in comparison to more mature AI-powered productivity platforms. Overall, Dropbox works well for core file management, but there is room for improvement in pricing flexibility, collaboration depth, and advanced intelligence capabilities. Review collected by and hosted on G2.com.

Faiz ahmed Q.
FQ
Faiz ahmed Q.
Broadcast Engineer
Mid-Market (51-1000 emp.)
"Reliable, Fast File Syncing with Smooth Collaboration"
4.5/5
What do you like best about Dropbox?

File syncing is reliable and fast across my devices, and shared folders plus link sharing make team collaboration straightforward. The integrations with tools like Slack and Zoom also save time and keep my daily workflows moving smoothly. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

Some third-party integrations feel clunky and occasionally sync slowly with larger files, especially on shared team folders. Performance can lag when handling a high volume of files at once. Review collected by and hosted on G2.com.

Sneh  S.
SS
Sneh S.
student
Small-Business (50 or fewer emp.)
"Dropbox Makes File Sharing and Backup Effortless with great smooth interface"
4/5
What do you like best about Dropbox?

Honestly, I really like how easy Dropbox makes everything. I’ve been using it for quite a while, and it’s one of those apps that just works without creating any extra hassle. Uploading, accessing, and sharing files is very straightforward, and it’s been especially useful for keeping important documents backed up and easy to reach across different devices. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

Sometimes syncing takes longer than I expect, especially with large folders or when my internet connection is unstable, and it can get confusing when duplicate or conflicted copies of files show up. I also feel like the free storage runs out pretty quickly, so keeping on top of space and managing what’s stored becomes a bit annoying over time. Review collected by and hosted on G2.com.

Shagah Z.
SZ
Shagah Z.
Member
Small-Business (50 or fewer emp.)
"Dropbox is the best in the data and collaboration field!"
5/5
What do you like best about Dropbox?

As an early adopter of Dropbox, I've been using the software for over 15 years. I love the ease of use, the ability to share your files widely or securely, and the constant updates the company provides to stay competitive and be the best out there. I especially appreciate how seamlessly Dropbox integrates with my MacBook Pro and all of the file management software that I use. I also like that I can access it across multiple devices.

Dropbox is at the top of its game when it comes to performance. It has never let me down in terms of storage services and reliability. I also feel like, for the price, you get a significant amount of data storage as well as integrated resources like PDF support, editing capabilities, and document signature distribution.

One of the best things about Dropbox is the support you get whenever something goes wrong. I remember once deleting a file I thought I'd lost forever, and the Support staff really helped me recover it and saved the day. They're really accessible, and the online forum has tons of helpful onboarding and on-demand support documents. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

Dropbox, as a software, is honestly one of my favorite companies. I don't have many complaints or dislikes about what they provide. I think it's more about how others perceive the company. If it were up to me, everyone would use Dropbox for file sharing and document collaboration. But I find that when I try to use Dropbox as my main collaboration tool, few people are familiar with it compared to competitors like Google Drive.

So internally, when I'm working with team members, it's fantastic, but anytime I try to organize with a client. I typically have to move to a platform. They're more familiar with, like, Teams or Google Drive because those are more likely to be the systems they're used to. Review collected by and hosted on G2.com.

Galateya M.
GM
Galateya M.
Administrative Assistant
Computer & Network Security
Enterprise (> 1000 emp.)
"Simple, Reliable File Sharing with Seamless Syncing Across Devices"
4.5/5
What do you like best about Dropbox?

What I like most about Dropbox is its simplicity and reliability. It makes file storage and sharing incredibly easy, with seamless syncing across devices and intuitive collaboration features. It’s especially useful for working with teams, as it keeps everything organized and accessible in one place. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

One downside of Dropbox is that the free storage is quite limited compared to some competitors, which can make it less practical for larger files or long-term use without upgrading. Additionally, pricing for higher storage tiers can feel relatively high, and advanced collaboration features aren’t as robust as some other platforms. Review collected by and hosted on G2.com.

Fabrizio M.
FM
Fabrizio M.
OPERATORE ANTINCENDIO - OSPEDALE PEDIATRICO BAMBINO GESù
Hospital & Health Care
Enterprise (> 1000 emp.)
"Dropbox excellent cloud for storage, some things to improve"
4/5
What do you like best about Dropbox?

I really appreciated using DropBox, the first thing I liked a lot is the fact that it works like other clouds, meaning if you want more space beyond the 2GB they offer, you pay to get it but it doesn't ask for credit cards to store your files. Additionally, it's very convenient for storing files, you can insert Passkeys and recovery codes, it's very well-known and widely used in the hospital sector. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

What I liked least about Dropbox is the fact that when you upload very important files related to programs used by control units connected to the entire hospital, being formatted as logs (text files .txt, so they are only written when there are events), now Dropbox gives you an error with important files during the upload to the cloud with the error "Some uploads failed." Now, this has made me doubt the functionality of the cloud because if one of my backups, which is also synchronized, does not have every file it contains uploaded, it creates problems for me, which need to be resolved. Additionally, the PDF editing requires a 30-day trial version, and the banners telling you about the AI that appear while you're searching for files are very annoying. Review collected by and hosted on G2.com.

Aditya B.
AB
Aditya B.
employee
Real Estate
Small-Business (50 or fewer emp.)
"Stress-Free File Sync and Sharing, but Pricing and Collaboration Could Improve"
3/5
What do you like best about Dropbox?

What I like most about Dropbox is how stress-free it makes file management. I don’t have to worry about losing important documents or carrying files around on a USB drive anymore, because everything is automatically saved and synced across my devices.

The sharing feature is probably the most useful part for me. Sending large files to friends, clients, or teammates takes only a few seconds with a simple link, and it’s far more convenient than emailing attachments back and forth. I also appreciate how straightforward the interface is—without being very technical, I can still organize my folders and find what I need quickly.

Another feature that has genuinely saved me more than once is file recovery. I’ve accidentally deleted or overwritten files before, and being able to restore them easily has been a huge relief.

Overall, Dropbox has made my workflow smoother and more organized without feeling complicated, which is why I continue to use it regularly. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

One thing I don’t like about Dropbox is that the pricing can feel a bit high, especially for people who need more storage. For small teams or students, the free plan also feels fairly limited compared to some competitors.

The UI is generally straightforward, but managing shared folders and permissions can sometimes get confusing when you’re collaborating with multiple people. A clearer, more organized sharing setup would make teamwork easier.

I’ve also noticed that syncing large files can occasionally slow down, particularly on weaker internet connections. Overall, performance is reliable, but those delays can still interrupt your workflow when you’re trying to get important tasks done.

Integrations work well most of the time, though a few third-party app connections could be smoother and more seamless. I also think the AI features have room to grow: they’re helpful, but they don’t yet feel as advanced or as personalized as some newer productivity platforms.

Customer support is decent, but faster responses for technical issues would be a big improvement, especially for non-premium users. Better response times, along with more guided onboarding for advanced features, would make the overall experience even stronger. Review collected by and hosted on G2.com.