Save to My Lists
Paid
Claimed

Dropbox Reviews & Product Details

CW
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Dropbox?

I've tried them all, iCloud, Google Drive, and Dropbox is absolutely my favorite. The easiest to use, and the best interface. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

Nothing comes to mind! I am very satisfied. Review collected by and hosted on G2.com.

What problems is Dropbox solving and how is that benefiting you?

It's very easy to create a shared file directory and collaborate with my coworkers. Review collected by and hosted on G2.com.

Dropbox Overview

What is Dropbox?

Dropbox is the one place to keep life organized and keep work moving. With more than 700 million registered users across approximately 180 countries, we're on a mission to design a more enlightened way of working. Work efficiently with teammates and clients, stay in sync on projects, and keep company data safe—all in one place. • Simple organization: Keep all your files in one place, and organize it the way you want, all while using your favorite tools. • Anytime access: Get to your files and photos wherever and whenever you need them—on desktop, mobile, or web. • Sharing made easy: No matter how big or how small, Dropbox lets you share any file with anyone with just a link. • Securely store your content: Advanced data protection and end-to-end encryption safeguards and protects your data giving you control over how your data is secured so you can meet compliance and privacy standards.

Dropbox Details
Product Website
Languages Supported
Danish, German, English, French, Indonesian, Italian, Japanese, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Ukrainian, Chinese (Simplified)
Show LessShow More
Product Description

Dropbox lets you save and access all your files and photos in one organized place, and share it with anyone. Whether you run a solo biz or lead a large, complex team, Dropbox helps your work flow better.

How do you position yourself against your competitors?

Please check out www.dropbox.com/overview to learn more


Seller Details
Seller
Dropbox
Company Website
Year Founded
2007
HQ Location
San Francisco, California
Twitter
@Dropbox
3,683,892 Twitter followers
LinkedIn® Page
www.linkedin.com
3,598 employees on LinkedIn®
Ownership
NASDAQ: DBX
Phone
855-237-6726
Description

"Dropbox is the world’s first smart workspace that helps people and teams focus on the work that matters. With more than 600 million registered users across 180 countries, we’re on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has 12 offices around the world.


LW
Overview Provided by:

Recent Dropbox Reviews

Rizvi A.
RA
Rizvi A.Mid-Market (51-1000 emp.)
4.0 out of 5
"Very easy to access driable & secure"
Easy synchronization and offline access is the feaure I like most about
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Easy to use"
It's simple structured and helps me to store and structure my loads of media files.
Neha D.
ND
Neha D.Small-Business (50 or fewer emp.)
3.5 out of 5
"Easy access"
It's accessibility through the web, desktop and mobile. Its very easy to use
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
15 people requested security information

Dropbox Media

Dropbox Demo - Action Bar
The action bar sits across your browser page to let you quickly record your screen, edit PDFs, upload files, create folders, get signatures, or send and track documents
Dropbox Demo - End-to-End Encryption
Dropbox makes it easy to safeguard data with seamless end-to-end encryption integrated into team folders which eliminates the need for additional software subscriptions.
Dropbox Demo - Mobile Access
Use the Dropbox app on Android, iOS, and Windows
Dropbox Demo - Dropbox Replay
Dropbox Replay lets you and your collaborators leave frame-accurate feedback and markups directly on project files
Dropbox Demo - PDF Editing
Dropbox makes it easy to upload, edit, send, and sign PDFs in one place.
Dropbox Demo - Dropbox integrations with Microsoft 365
Dropbox integrates with Microsoft lets you search, preview, upload, and share content stored in Dropbox without leaving Microsoft 365.
Play Dropbox Video
Find out what teams can do with Dropbox Teams.  Discover the power of organizing files, sharing content easily, and protecting your work—all in one place.
Play Dropbox Video
Find out what teams can do with Dropbox Teams. Discover the power of organizing files, sharing content easily, and protecting your work—all in one place.

Official Interactive Demo

Dropbox demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

Answer a few questions to help the Dropbox community
Have you used Dropbox before?
Yes

Video Reviews

28,078 out of 28,079 Total Reviews for Dropbox

4.4 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
28,078 out of 28,079 Total Reviews for Dropbox
4.4 out of 5
28,078 out of 28,079 Total Reviews for Dropbox
4.4 out of 5

Dropbox Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DropboxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Adam N.
AN
Producer/Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dropbox?

The highest complement I can think of is that since 2009, Dropbox is the first app I load when I get a new system or laptop. I love it. I've been using Dropbox since the beginning, it's been fantastic for remote collaboration. I work with video creatives, and having a central hub for all our crucial files, like, Adobe CC project files, client email attachments, foundational details—I love that everything is in sync. And if someone on the team doesn't have the best system for rendering or slow internet, no worries, we can render it on a local system—no more waiting on massive files to process. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

There are times where clients get confused with the download links I share. They think they need to log into Dropbox. Review collected by and hosted on G2.com.

What problems is Dropbox solving and how is that benefiting you?

With clients, its all about the ease of sharing. They don't need to sign in or worry about how to get the files. They can just download if they need but if they have a Dropbox account they have more features. With creatives, its all about keeping the files in one spot so we have confidence that the latest and greatest is at our fingertips. We don't need to worry if someone emailed the latest file or if 5 minutes from now they might ping the team saying they need to resend. I think the other huge plus for creatives is that they can work where they work best and that's not always in the same place or time that I do. Review collected by and hosted on G2.com.

Chuck B.
CB
Marketing Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Dropbox?

I have been using it for many years and started with a free account and earned more storage and now I pay for storage and it is a great deal. So easy to use and have all of my data in one place. I also like to share folder with other people. Great for files and pictures. Large files are easy to transfer to other people. Plus if you delete a file you can get it restored. I like that I can use it on my phone, tablet and laptop. Works easily among cross platforms Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

That is uses storage on my laptop even though it is also stored in the cloud. Every so often I have to selectively sync files so they are not on my laptop but I have them in the cloud. Review collected by and hosted on G2.com.

Recommendations to others considering Dropbox:

Make sure you know how to sync your files. This will help you save storage space on your local computer. Review collected by and hosted on G2.com.

What problems is Dropbox solving and how is that benefiting you?

I am able to share my folders with other people and transfer large files easily. Review collected by and hosted on G2.com.

Joselyn M.
JM
Student
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Dropbox?

I enjoy using the app/website when I need to watch the video for some dances I need to practice for school, and when I have to insert it, it's super helpful to follow along using this. I used this a couple of months ago and didn't know how to use it, but once I did, it made it so much easier to follow along with the dances I needed to follow. I use this website almost every other Wednesday or Tuesday mainly on those days but when I want to practice in my free time I use it every other week. This website can help customers like me who need help inverting or just watching videos sent by others to help follow along, I get the support and help I need. I plan on using this app and continue using it when I need to practice, I usually have a schedule or plan on the spot whenever I'm available I use the videos sent through Dropbox to help me plan the practice. Overall I enjoy using this website to help me when I need to watch a video and invert it which is the main reason I use it but I discovered many different tools that can be helpful for future practices. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

There is nothing I dislike about it, I use this website when I need help and I get the help I need when I do! Review collected by and hosted on G2.com.

What problems is Dropbox solving and how is that benefiting you?

The problem that dropbox helps me with is when I'm watching a dance video and I need to invert it, when I use the tools that this website/app has to offer it helps with what I need. It saves up so much time and confuses me less when I'm dancing. Review collected by and hosted on G2.com.

GM
Senior Photographer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dropbox?

I like how it gives poeple the time to get to decide if they actually want to spend on the product itself, however I also hope that there are ways that are actually for free and does not require a payment after sometime.

I like the fact that dropbox automatically opens when I insert an SD card in my laptop, it feels like it knows thatmy photos need actually backing-up. This inturn creates less hassle for the people using this product.

Many cloud service providers already provide this fuction, but the dropbox app aims to lower the noise needed for me to get through my files properly due to their Cross-platform accessibility. It works through the different opperating systems available, and it even has a website to access in a computer with low storage.

Through these, collaborators from different parts of the world can share folders, interact through comments, and the fact that real-time document editing is also available, dropbox is very reliable for team projects. Focusing more on businesses rather than those people planning to buy a plan for daily use. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I dislike the fact that it does not have a free lifetime option, wherein they only allow a tiny bit of gigabytes to store files for free. It would be better if they increase the measly 2GB of space, since just like the competitors, this would boost the company's users; however if dropbox does not intend to do this suggestion, it can focus more on social media marketing to increase it's user interaction.

Dropbox contains useful features, however the prices of dropbox's plans are more expensive and inaccessible to some. Since other platforms provide lower they should give themselves a leverage by lowering the prices for people using the product as compared to those other service providers.

Lastly, I hope that a feature like offline access management would come to dropbox. And to be more streamlined like the rest by giving people the opportunity to use their product more. Review collected by and hosted on G2.com.

What problems is Dropbox solving and how is that benefiting you?

The fact that I can collaborate with my peers when working while using dropbox is one of the big factor that affects my perception on this product. Through this, I can share, comment, and even edit my colleague's files in real time. Review collected by and hosted on G2.com.

Zachary Y.
ZY
Creative Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dropbox?

I’ve been using Dropbox for almost 12 years now, and it has truly transformed the way our team collaborates. As a creative agency, sharing raw assets efficiently is crucial for us. Thanks to Dropbox, we consistently deliver projects faster, reducing delivery time by almost 80%. Its accessibility and organization tools make collaboration seamless and stress-free. I know this can be said often, but it's actually been true for us - Dropbox is a game-changer! Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

My only real complaint with Dropbox is that some companies have firewalls that prevent our team from sharing Dropbox files/links with them. Review collected by and hosted on G2.com.

What problems is Dropbox solving and how is that benefiting you?

As a remote team, having a cloud-based storage solution is essential. Dropbox has allowed us to seamlessly and cost-effectively share files no matter where our team members are working - all they need is an Internet connection. Review collected by and hosted on G2.com.

Jennifer K.
JK
Entrepreneur
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dropbox?

I like that there are ways to share all different types of files, and that it can handle large files. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I found Dropbox to be very confusing to use. I had my wedding pictures and videos sent to me and I had a difficut time navigating Dropbox in order just to review them, share them to someone else, and then find them again after I left the page they were opened with.

After figuring it out(or so I thought) I was kicked out by the system for creating too much traffic and after clicking the link to be allowed back in, it wouldn't allow me and said I had been banned for good!! I couldn't look at my own wedding pictures anymore.

The only way I could get any help(after searching the site for a long time for the FAQ, a helpline, or email to contact Dropbox for help), was to start a conversation in the Dropbox community and then someone from Dropbox finally got in touch with me and did sommething on their end and all of a sudden I was able to get in again. The only way to receive any support was to upgrage, it was really frustrating.

I had never used Dropbox before so I had no idea how it worked or how to use it. I didn't have the funds to pay to upgrade just so I would have more space to share and upload, download, etc.

I love the idea of Dropbox, but I had a difficult time navigating it. That, and having to upgrade to be able to really get any use out of it are the main reasons why it wouldn't be my first coice to recommend to someone. If it had been easier for me to figure out and use, then I most likely would recommend.

Thank you! Review collected by and hosted on G2.com.

What problems is Dropbox solving and how is that benefiting you?

It hasn't helped me solve any problems Review collected by and hosted on G2.com.

Jacob C.
JC
President
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dropbox?

I use Dropbox for secure and timely delivery of important legal documents and legal discovery exchange. Pushing folders of documents to other attorneys in the legal field is made easy thanks to Dropbox. Dropbox integrates with windows explorer fully and I can quickly get a link to share, a function which I use on a weekly basis. I've been able to fully implement use of Dropbox in my practice and I've never had to contact customer support because of how easy it is to use Dropbox. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

There really isn't any downside to using Dropbox. I'm sure we all wish internet storage space were cheaper, but if you are attentive to deleting unneeded files then you can be sure to have space for new uploads and batches of documents. Review collected by and hosted on G2.com.

What problems is Dropbox solving and how is that benefiting you?

Dropbox aids me and my business in discovery exchange and document distribution to other law firms. It saves me time and money, no longer having to print and hand-deliver discovery to other firms. Review collected by and hosted on G2.com.

Amber R.
AR
Realtor
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dropbox?

As a licensed Realtor, I have found Dropbox to be incredibly useful for my clients who are moving from out of the state and rely on me to be their eyes on the ground. I am able to take plenty of photos and videos of the properties they are interested in and share them through Dropbox. This tool has transformed the way I do business, and I wouldn't be able to provide the visual aides to my client without it! Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

The only time I have ever experienced a downside to this tool is when loading videos, which could take some time to upload, but by connecting directly to WiFi I have found this goes a lot faster. Review collected by and hosted on G2.com.

What problems is Dropbox solving and how is that benefiting you?

Dropbox is solving the "distance" problem that I often face with clients. My out-of-state buyer clients are able to feel much more confident in their buying decisions from afar, since I am able to provide them with enough photos and videos to transport them into the properties as if they are on site. Review collected by and hosted on G2.com.

Felicia A.
FA
Administrative Assistant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dropbox?

I like that all of themusic and PDF's of the scores I need are kept in one place Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I dislike that I cannot always access what I need. Often I cannot get into it at all. I hve had to create two different profiles for th esame account but then I often will not let me in. Files are sent to my Dropbox and then I cannot access them. It has been going on for years and finally last year both my choir director and I gave up on it. He now sends me the music and pdf's through google docs. Sorry to say we are moving away from Dropbox. Review collected by and hosted on G2.com.

What problems is Dropbox solving and how is that benefiting you?

Dropbox is no longer a benefit to me. I have always had trouble with it and so I am moving away from Dropbox. Also the choices above did not fit what I used it for. But by giving me only two choices I chose what sort of fit - Cloud Content Collaborator. Review collected by and hosted on G2.com.

Rhea May B.
RB
Executive Administrative Assistant
Events Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Dropbox?

What I like most about Dropbox is its seamless syncing across devices, making file access and collaboration effortless and reliable anytime, anywhere. I use it for both personal and professional projects. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

Only the limited storage on free plans, which can fill up quickly, and occasional delays when syncing large files. I suggest you subscribe to their plans if you want better experience. Review collected by and hosted on G2.com.

What problems is Dropbox solving and how is that benefiting you?

Dropbox helps me stay organized and ensures my files are always accessible, no matter where I am. It’s been invaluable for collaborating with clients and teammates, as I can share files instantly and work on updates together in real time. Knowing my work is safely backed up gives me peace of mind, and the time I save with its smooth integrations lets me focus more on creative and impactful tasks. Review collected by and hosted on G2.com.