Dropbox Sign (formerly HelloSign) Reviews (2,283)

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Dropbox Sign (formerly HelloSign) Reviews (2,283)

View 1 Video Reviews
4.7
2,283 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Dropbox Sign, highlighting how it simplifies the document signing process for both senders and recipients. Many appreciate its ability to streamline workflows and save time, making it a valuable tool for businesses. However, some users note that email delivery issues can occasionally hinder the signing experience.

Pros & Cons

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Malin T.
MT
Malin T.
Key Account Manager
Small-Business (50 or fewer emp.)
"A Must-Have Tool for My Business and Every New Client"
5/5
What do you like best about Dropbox Sign (formerly HelloSign)?

It helps me with my business, and I use it with all new clients. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

Nothing - I love it. I use it for all my clients Review collected by and hosted on G2.com.

Verified User in Information Services
AI
Verified User in Information Services
Mid-Market (51-1000 emp.)
"Convenient and quick E-Signatures in minutes"
4.5/5
What do you like best about Dropbox Sign (formerly HelloSign)?

It is convenient to use. We can send out documents in minutes for signature Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

Maybe we could have a option where we could upload multiple documents at once to send for signatures to different people Review collected by and hosted on G2.com.

Norma I.
NI
Norma I.
Operation Manager
Small-Business (50 or fewer emp.)
"Facilitate Quick and Easy Signatures"
5/5
What do you like best about Dropbox Sign (formerly HelloSign)?

What I like about Dropbox Sign is its ease of use and organization. Additionally, its design is user-friendly, which I really appreciate. It is also faster, as everything is digital and there is no need to move to sign somewhere else. The price of Dropbox Sign is better compared to Docusign, and it is easier to use. The initial setup was very easy, which facilitates the adoption of the service. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

N/A Review collected by and hosted on G2.com.

Ishan S.
IS
Ishan S.
Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Worked Well for Basic Clinic and Client Signatures"
4/5
What do you like best about Dropbox Sign (formerly HelloSign)?

What I liked best about Dropbox Sign was how it helped me manage basic document signing work easily. I work as a Dietician, manage a homeopathy clinic, and also handle diet and content related client work. Earlier, I used Dropbox Sign to send patient consent forms, simple follow up reports, and bills for digital signatures, which saved time because I did not have to print or scan papers repeatedly. Customer Support was helpful too. But When my work grew, my document needs changed, so I stopped using it as my main tool.

For my diet and content work, I also used it to send basic service agreements and invoices to clients for signing. It was easy to use and quick to set up, so I could start working without any technical issues. At that time, the features were sufficient for straightforward signing needs, and document sharing and signing worked smoothly. Overall, Dropbox Sign helped keep my clinic and client paperwork organized when my workflow was simple. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

As my daily work increased, Dropbox Sign began to feel a bit limited. It works fine for simple signatures, but when I had to handle multiple documents like consent forms, follow-ups, and client agreements, it was not always easy to manage everything in one place. There are fewer options to customize or track documents in detail, which can make work feel a little slow when things get busy.

As my clinic and client work grew and I had to manage more consent forms, follow ups, bills, and agreements, I needed more advanced document handling, so I started using PandaDoc instead. Review collected by and hosted on G2.com.

Shubham S.
SS
Shubham S.
Owner
Hospital & Health Care
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Simple way to collect patient consent forms digitally"
4.5/5
What do you like best about Dropbox Sign (formerly HelloSign)?

I am a dermatologist and dietitian, and I use Dropbox Sign mostly for patient consent forms and treatment approvals. What I like most is how simple it is to use. I didn’t need any training or setup guide, I just uploaded my form, added the signature box, and sent it to the patient. The overall interface feels very clean and easy to understand, even during a busy clinic day.

I use it a few times every week, especially before laser treatments or procedures where written consent is important. It fits smoothly into my routine and doesn’t disturb my workflow. The number of features is just right, not too many confusing options, only what I actually need for sending, signing, tracking, and storing forms.

Integration was also smooth. It works well with my email, Microsoft Onedrive and Google Drive, so saving signed documents or sharing them is quick. I didn’t face any technical issues while setting it up. I haven’t needed customer support yet because everything worked as expected from the start.

Overall, it makes the signing process faster, professional, and fully digital, which is very helpful in a clinic environment. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

Sometimes my patients donot receive the signing email instantly, or it goes into their spam folder. This causes a small delay, especially when I’m waiting for a consent form before starting a skin procedure. I wish the email delivery was a bit more reliable.

Also, when I send more than one document at the same time, it becomes slightly hard to track which patient has signed and which one is still pending. The dashboard works fine, but it could be more clear when handling multiple ongoing requests. Review collected by and hosted on G2.com.

Dave M.
DM
Dave M.
T
Small-Business (50 or fewer emp.)
"Secure, Real-Time Collaboration Made Easy"
4/5
What do you like best about Dropbox Sign (formerly HelloSign)?

Dropbox allows our group to share confidential information on a real time basis. These shared documents are stored in a secure password protected environment. All parties are able to access this from a remote location Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

Not all users are proficient at retrieving and updating these documents. There are no clear cut steps on how to proceed with this process. There should be an AI assist to help novice users. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Simple and reliable tool for client signatures in insurance"
5/5
What do you like best about Dropbox Sign (formerly HelloSign)?

As an insurance agency owner, I use HelloSign daily to send out applications, endorsements, and payment authorizations. What I like most is how easy it is for my clients to use, even those who are not very tech-savvy. The process is quick, straightforward, and saves me a lot of time compared to printing and scanning documents. I also like that it keeps everything organized, and I can track when a client has opened and signed. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

Sometimes, there are small delays with the email notifications, and a few clients have reported that the signature link landed in their spam folder. It would also be nice to have a bit more customization for branding on the signature requests. But overall, these are minor compared to the convenience it provides. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Copy-paste simple signature fields and align at the top"
4.5/5
What do you like best about Dropbox Sign (formerly HelloSign)?

The possibility to copy and paste signature fields and alignment between different pages Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

I will say that logging into the site doesn't always work on the first try. Review collected by and hosted on G2.com.

David Alejandro C.
DC
David Alejandro C.
Desktop and network consultant
Information Services
Mid-Market (51-1000 emp.)
"Fast, Intuitive E-Signatures with Easy Integrations"
5/5
What do you like best about Dropbox Sign (formerly HelloSign)?

HelloSign works quickly and is very intuitive. In addition, the integration features are easy to deploy and help a lot with my own development work. I also like that the signing trace helps clear up any doubts on the signer’s side. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

Nothing to report at the moment—everything is working well so far. Review collected by and hosted on G2.com.

Verified User in Automotive
GA
Verified User in Automotive
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy-to-Use Interface That Outshines Docusign"
5/5
What do you like best about Dropbox Sign (formerly HelloSign)?

Easy to use User Interface compared to Docusign Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

Sign in process is slow when choosing to find the page from Google search results Review collected by and hosted on G2.com.