CA
Cornelia A.
CEO
Small-Business (50 or fewer emp.)
"Friendly signature API platform"
5/5
What do you like best about DropBox Sign API?

We've used HelloSign for a very long time for business documents and API integrations with our software platform. Very easy to use from an API perspective. We love it! Review collected by and hosted on G2.com.

What do you dislike about DropBox Sign API?

It is difficult to connect with our account manager when our business needs to change and upgrade or change our subscription. Better communication would help a great deal! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Key for our digital transformation"
4/5
What do you like best about DropBox Sign API?

Easy to use and integrate with our existing workflow. Provide a flexible way of defining our templates and content on the fly. Manage signers and recipients at ease. Review collected by and hosted on G2.com.

What do you dislike about DropBox Sign API?

There is no easy way to back/archive existing signed documents in bulk. The only way we found is via API and need our dev to create a script/program to iterate through all records to export the documents we need. Review collected by and hosted on G2.com.

Response from Jessica Day of DropBox Sign API

Thanks so much for taking the time to share your experience. It makes a difference to folks who are new to e-signature! I've noted your feedback about archiving capabilities - it would be great to make this easier. Thanks again!

Cassidy L.
CL
Cassidy L.
Senior Manager, Systems & Operations
Mid-Market (51-1000 emp.)
"HelloSign API for a custom solution"
4.5/5
What do you like best about DropBox Sign API?

I love the ability to create the customer experience exactly as we wanted it via the hello sign API. It was awesome that we had an API rep assigned to us that was able to help us throughout our build. It would have been nice to know that there is an approval process before we were able to roll our API live but the process was seamless enough that it didn't add much to our timeline. Overall, It's more cost-effective than some of the other enterprise e-signature platforms. Review collected by and hosted on G2.com.

What do you dislike about DropBox Sign API?

Again it would've been nice to know that there was an approval process upfront so that I could have worked that time into our timeline but the API team was quick to get us scheduled and clearly explained the approval process. Review collected by and hosted on G2.com.

Response from Jessica Day of DropBox Sign API

Thanks so much for taking the time to share your experience, Cassidy. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about our API approval process to our product team. Thank you again!

Micaiah F.
MF
Micaiah F.
Co-Founder
Information Technology and Services
Small-Business (50 or fewer emp.)
"HelloSign API is Expensive"
0/5
What do you like best about DropBox Sign API?

During the 3 years that we used the HelloSign API service the nicest thing was that it had very little downtime. Review collected by and hosted on G2.com.

What do you dislike about DropBox Sign API?

The price. In the end it the solution cost our company $40/signature!!! When we tried to work with the sales management at HelloSign they refused to continue the discount that they offered us to begin with. The discount was the only thing that made it make sense to continue to use their API. Review collected by and hosted on G2.com.

Leila B.
LB
Leila B.
Founder
Legal Services
Small-Business (50 or fewer emp.)
"We used the HelloSign API at Startup Documents for 2 years and loved it!"
5/5
What do you like best about DropBox Sign API?

We loved the ease of use and UI, fast response we would get on all customer support emails, and white label feature. I would wholeheartedly recommend HelloSign to any startup or tech company that wants to incorporate e-signatures into their platform. In the end, we created an internal e-sign process but, if the opportunity presented itself, we'd be happy to use HelloSign's API again. Thanks, guys! Review collected by and hosted on G2.com.

What do you dislike about DropBox Sign API?

I can't think of much except for the price - our company is too small for HelloSign's current API pricing. Review collected by and hosted on G2.com.

Meg S.
MS
Meg S.
Vice President Marketing
Shipbuilding
Small-Business (50 or fewer emp.)
"Great Simple Legal E-Signature API"
4/5
What do you like best about DropBox Sign API?

The HelloSign API is a great tool. Simple to use, RESTful API with good documentation and excellent developer customer service team. I would definitely recommend to any developer looking for a quick install of white-labeled 3rd party verified embedded signing. Review collected by and hosted on G2.com.

What do you dislike about DropBox Sign API?

The only cautionary note I have is that the white-labeling capability is limited and the package cost is higher to qualify for whitelabeling. Review collected by and hosted on G2.com.

Emad I.
EI
Emad I.
President
Computer Software
Mid-Market (51-1000 emp.)
"Fantastic. Great UI. Great API. Great support."
5/5
What do you like best about DropBox Sign API?

Dead simple UI, API and 3rd party integration points Review collected by and hosted on G2.com.

What do you dislike about DropBox Sign API?

I can't think of anything I don't like. No complaints. Review collected by and hosted on G2.com.