Brett G.
BG
Brett G.
Small-Business (50 or fewer emp.)
"Everything I need, intuitively"
5/5
What do you like best about Drip?

The automations and e-commerce are all so smart and intuitive and right there without breaking the wallet, it also integrates with all of my apps and e-commerce platforms Review collected by and hosted on G2.com.

What do you dislike about Drip?

It took me a bit to get used to the interface but it was worth it, now it's super simple Review collected by and hosted on G2.com.

Angela J. F.
AF
Angela J. F.
Author
Small-Business (50 or fewer emp.)
"Highly Recommended"
5/5
What do you like best about Drip?

I love the way Drip tracks my ecommerce and shows me my best customers. Review collected by and hosted on G2.com.

What do you dislike about Drip?

Nothing. I think some of the features could be prettier but aside from that, there's nothing to dislike. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Pleased with Drip for nonprofit email marketing"
5/5
What do you like best about Drip?

I like the user interface, it's easy to use, and effective for its intended use. Review collected by and hosted on G2.com.

What do you dislike about Drip?

I sometimes have trouble adding or removing contacts to unsubscribe people. It's nothing to substantial but I wish the contact page was a little less complex. Review collected by and hosted on G2.com.

Suganthan M.
SM
Suganthan M.
SEO Consultant
Small-Business (50 or fewer emp.)
"Fantastic platform but slow support"
0/5
What do you like best about Drip?

UX and the overall setup is crisp and clean. Features work exceptionally well. Easy to use. Review collected by and hosted on G2.com.

What do you dislike about Drip?

Slow support. The lack of live chat or ability to talk to someone. I set up the account, went through the painful and time-consuming task of verifying my domain and did everything as they asked. The account got flagged immediately before I could send a single email. It was frustrating. It took me a day to get the limitation removed.

I set up the backend integration with Gravity forms, and it didn't work. Contacted support and still hasn't received any support. It's appalling considering the nature of the business. Waiting for a day or two to get a response means we lose money.

I wanted to subscribe, but I won't do it because I know I won't be able to count on them in the future if something goes wrong. Review collected by and hosted on G2.com.

Ashley N.
AN
Ashley N.
Founder and Owner
Small-Business (50 or fewer emp.)
"Drip has helped me so far"
4/5
What do you like best about Drip?

I love the integration with Shopify and I love the interface of the website. Review collected by and hosted on G2.com.

What do you dislike about Drip?

It is a little pricey but it is worth it if you are a more established business owner Review collected by and hosted on G2.com.

Suraj G.
SG
Suraj G.
Panal Building Executive
Mid-Market (51-1000 emp.)
"Drip come with most powerful Workflow builder for your E-commerce business."
4/5
What do you like best about Drip?

Drip workflow builder is an excellent and powerful feature. We get hundreds of pre-built workflows. We need to find which suits you best for your campaign. Once selected, edit, save it, and go live. Their automation and workflows fits for every business. Review collected by and hosted on G2.com.

What do you dislike about Drip?

Email sequencing is missing. Analytics and reports are average. Pricing is expensive as compared to other automation tools. Review collected by and hosted on G2.com.

Chhaya S.
CS
Chhaya S.
Marketing Manager
Small-Business (50 or fewer emp.)
"Drip helps us to grow our business with smarter marketing"
4/5
What do you like best about Drip?

Drip has excellent user interface. Pre-Build workflow are available. We can select and modify and per our requirement. Customer Service/Support is excellent. If you are new to this platform we get Excellent Training Material available on their websites. Review collected by and hosted on G2.com.

What do you dislike about Drip?

The drip CRM feature is not much advance as compared to other tools. Also, pricing increases as per subscribers. Review collected by and hosted on G2.com.

Anthony W.
AW
Anthony W.
Digital Marketing Operations Manager
Mid-Market (51-1000 emp.)
"Amazing ESP for the price and technology!"
5/5
What do you like best about Drip?

Really simple UX and can be easily taught to anyone! I started using MailChimp, but decided I need to invest in our email marketing. Drip has been an easy, turn-key solution that has increased ROI. Review collected by and hosted on G2.com.

What do you dislike about Drip?

Nothing. This is one of the best ESPs in the industry. I need more products from Drip! Review collected by and hosted on G2.com.

Basant K.
BK
Basant K.
Digital Marketing Consultant
Small-Business (50 or fewer emp.)
"Affordable Email Marketing with lots of automation features"
4/5
What do you like best about Drip?

It's drag n drop emails automation like funnels in email marketing. Plus emails delivery rate straight into inbox Review collected by and hosted on G2.com.

What do you dislike about Drip?

It's hi can be more easy but once you know all the features it's easy to do the things Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Broken for months with no sign of improvement"
0/5
What do you like best about Drip?

User friendly interface. It's very simple to understand. Review collected by and hosted on G2.com.

What do you dislike about Drip?

Woocommerce integration hasn't worked for some months. Typeform integration needs improvement when working with multiple forms. Review collected by and hosted on G2.com.