Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Extremely user friendly"
5/5
What do you like best about Drip?

Drip is a highly intuitive and user-friendly email marketing automation tool that offers a wide range of features and capabilities. From analytics to comprehensive email campaigns, the versatility and functionality are truly impressive. Moreover, their customer support team is incredible for its responsiveness and expertise, providing clients with valuable assistance and guidance whenever needed. Review collected by and hosted on G2.com.

What do you dislike about Drip?

Occasionally, there may be a slight glitch or bug in the system, but these are fortunately few and far between. Review collected by and hosted on G2.com.

Response from Sebastian Væggemose of Drip

Hi

Thank you for the review.

We are glad you find Drip useful for your email marketing automation, from user-friendliness to analytics.

Best regards,

Sebastian from Drip

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Love Drip! Create email automations easily"
3.5/5
What do you like best about Drip?

Simple and clean user interface for creating email automations. Review collected by and hosted on G2.com.

What do you dislike about Drip?

Bit of a learning curve for navigation, but pretty seamless as you start actually working within the product. Review collected by and hosted on G2.com.

Response from Sebastian Væggemose of Drip

Hi

Thank you for the review.

We are glad that you find Drip useful for your email automation.

Best regards,

Sebastian from Drip

John H.
JH
John H.
Head of Engagement
Mid-Market (51-1000 emp.)
"Great Email marketing tool but does have a learning curve"
4/5
What do you like best about Drip?

Drip is great if you repeatedly create the same type of campaigns, templates and contact forms with its duplication feature. This saves you tons of time and ensures that you are continually getting the outcome you want. Review collected by and hosted on G2.com.

What do you dislike about Drip?

The workflows can be difficult in the beginning to get your head around with the different possibilities and also options that you need to ensure are set correctly. Once you have these fully understood, it becomes a really robust tool to utilise. Review collected by and hosted on G2.com.

Ishan S.
IS
Ishan S.
Business Development Executive
Small-Business (50 or fewer emp.)
"Visual email builder makes drip fun to use!"
4.5/5
What do you like best about Drip?

When it comes to setting up automation, Drip has so many features that it takes some time to get used to. Review collected by and hosted on G2.com.

What do you dislike about Drip?

The worst aspect of this software is its price. They have some great features, but when we compare them to other software, The price could have been better. Review collected by and hosted on G2.com.

Caroline V.
CV
Caroline V.
Small-Business (50 or fewer emp.)
"Once you figure it out it is very handy"
4.5/5
What do you like best about Drip?

Being able to schedule emails ahead of time. Also being able to select customers based on our websites criteria. We can use the fancy templates or just make regular looking emails fairly easily. Review collected by and hosted on G2.com.

What do you dislike about Drip?

It is hard to figure out sometimes. Especially when there are numerical values replacing name values. While their tech people are very friendly and helpful, unless you are very adventurous it is not necessarily intuitive. Review collected by and hosted on G2.com.

Iván F.
IF
Iván F.
Fractional CMO
Marketing and Advertising
Small-Business (50 or fewer emp.)
"It is good tool, but some stuff is complicated to get"
4/5
What do you like best about Drip?

I loved using Drip. At the moment they had almost I needed and was my first "in deep" contact with an Automation tool.

The free plan is really helpful were you are starting.

The pricing now is really affordable. Review collected by and hosted on G2.com.

What do you dislike about Drip?

It is not very easy. Not very complicated, though, but there were some improvements needed, some integrations that could be more polished / complete. Review collected by and hosted on G2.com.

Eugene B.
EB
Eugene B.
Entrepreneur In Residence
Small-Business (50 or fewer emp.)
"Great Email Platform for Ecommerce Websites"
4.5/5
What do you like best about Drip?

Easy to use, great reporting and follow up. Good customer support. Nice looking emails that's easy to modify and adjust. Very nice display on desktop and mobile devices. Monthly reporting email from Drip helps to keep us informed on how our marketing campaigns are performing. Drip is always adding features to the platform and they do a good job keeping you informed. Review collected by and hosted on G2.com.

What do you dislike about Drip?

Takes a while to 'get' the workflows and use them efficiently. Learning curve for new employees can be time consuming. Review collected by and hosted on G2.com.

Salvatore A.
SA
Salvatore A.
M1 Valve Builder
Small-Business (50 or fewer emp.)
"More Possibilities Than I Expected!"
4.5/5
What do you like best about Drip?

Drip's ability to segment consumers automatically is incredible if you sell various types of products and clients. When things changed for us, we migrated to Drip, but we also needed something substantial for our click and brick as our business grew. I appreciate that you can set up events depending on specific behaviors, such as when a subscriber visits a particular page on your website. The Facebook custom audience integration is convenient. It has helped us improve our social media targeting strategy. Review collected by and hosted on G2.com.

What do you dislike about Drip?

The email builder is becoming better, but it still needs some work. One needs to mailbox test it because it won't save you from yourself. If you choose the "constrain image" box in some email clients, for example, the images will be skewed, therefore don't check that box! Review collected by and hosted on G2.com.

AC
Alex C.
CMO
Small-Business (50 or fewer emp.)
"Good service and automation that rivals with constant contact, but with increasing costs."
3.5/5
What do you like best about Drip?

The automation has a better graphic interface than its competitors, the customer service is excellent and definitively, it's a powerful tool even for email marketing and some marketing automation, which is always a quality of life improvement for us marketers, Review collected by and hosted on G2.com.

What do you dislike about Drip?

The increasing costs once you pass a threshold is noticeable for small agencies or businesses that tend to return the value differently, especially the past year was a severe blow to some agencies and the cash flow was impacted badly. The price tiers start to remind me of those of Hubspot, and well, every marketer by now knows that equals a lot of spend in fees. I dislike the pricing getting expensive, not necessarily if you are growing as a business Review collected by and hosted on G2.com.

Glen M.
GM
Glen M.
Marketing Technician
Small-Business (50 or fewer emp.)
"Good option for Email Marketing and marketing automation... But not perfect"
4/5
What do you like best about Drip?

The automation capabilities give us greater insight into our most active subscribers and how to personalize messaging to them. Review collected by and hosted on G2.com.

What do you dislike about Drip?

Can't easily integrate conversion tracking with Kajabi (our digital product / eCommerce platform). Review collected by and hosted on G2.com.