Paritosh  C.
PC
Paritosh C.
Talent Acquisition Specialist
Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Easy to use automation tool"
4/5
What do you like best about Drip?

Time-Saving

Consistency

Performance Tracking

Dynamic Content Review collected by and hosted on G2.com.

What do you dislike about Drip?

Email Fatigue

Irrelevant Messaging

Pricing Models Review collected by and hosted on G2.com.

SM
Suyash M.
Operations Head at MS PRIDE ODISHA FEMININE PRODUCTS ( LOVISSA )
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Modernise and automate your email marketing goals with Drip."
4/5
What do you like best about Drip?

The best features of Drip are as follows -

1. I believe that Drip has the best in class library/collection of various types of templates and layouts for well suited for various types of campaign. It saves a lot of hassle designing specific templates from scratch rather you can easily edit it to your taste upon the existing templates. It has gave me great results so far with my advertisement campaigns.

2. The AI assists on it is very neat. It provides help in composing and scheduling the emails. The dashboard also consists of various intuitive and technical features which helps you out creating various campaigns.

3. In the fore mentioned part about advanced feature is the email template editor it is well designed and provides tools to change the entire appearance of the template.

4.Also I believe that the software has great email automation is well suited for small enterprises considering the workflow quality to the price which makes its a great their customer service is totally commendable. Review collected by and hosted on G2.com.

What do you dislike about Drip?

The features where there is a room for improvement are as follows -

1. I felt that the Sign up window is totally buggy as even after filling all the require fields it was showing to fill all the blanks. Also there was no email confirming my login/ sign up with them and while closing the tap and opening it again i found that I was logged in automatically. This can be a security issue.

2. I believe one needs to go through tuitorials and articles to learn the software which rates its learning curve complex for the beginners as my team found it difficult in the start.

3. I also think the entire experience can be buggy and slow regarding that the software would jump around pages and crash without warning which leaves you inefficient. Review collected by and hosted on G2.com.

Alaa T.
AT
Alaa T.
Founder
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Very intuitive interface"
4.5/5
What do you like best about Drip?

The dashboard is very easy, for those who are willing to use drip email campaigns Review collected by and hosted on G2.com.

What do you dislike about Drip?

The price is somehow exepensive for a service that they offer Review collected by and hosted on G2.com.

Vic g.
VG
Vic g.
principle
Small-Business (50 or fewer emp.)
"Quick and smooth"
5/5
What do you like best about Drip?

Very usefull and prompt for showing up on time . There were many times before they shown up that i though this was not going to work, they reassured me everything would be ok and it was. thank you from www.vgtnyc.com Review collected by and hosted on G2.com.

What do you dislike about Drip?

there team was on time and sharp i cant really complain about anything at the moment other then the job was done they didn not clean there site. if you consider a site clean an issue then that would be the only case. Review collected by and hosted on G2.com.

Response from Kristian Jønsson of Drip

Thanks for the great review!

/Kristian from Drip

Anointed E.
AE
Anointed E.
Entrepreneur
Small-Business (50 or fewer emp.)
"Drip; the solution software to your day to day data input"
5/5
What do you like best about Drip?

I really like drip because it helps you create customized journeys for all your subscribers based on what they're really looking for without any huddle, super easy to use. Try drip today and be grateful you did. Review collected by and hosted on G2.com.

What do you dislike about Drip?

There's nothing I dislike about drip. Drip is absolutely the best. Review collected by and hosted on G2.com.

FC
Frank C.
Small-Business (50 or fewer emp.)
"After issuing a trial they cancel my account"
0/5
What do you like best about Drip?

It had decent email automation features. Review collected by and hosted on G2.com.

What do you dislike about Drip?

The atribution reporting, the lack of products groups you can add, customer service. Review collected by and hosted on G2.com.

Amir Z.
AZ
Amir Z.
CEO
Small-Business (50 or fewer emp.)
"Very helpful for launching campaigns and managing a large audience accessing our website and forms"
4.5/5
What do you like best about Drip?

Automation saves us a lot of time. Without it, we wouldn't have the number of leads and interest we have Review collected by and hosted on G2.com.

What do you dislike about Drip?

1. The fact that when registering a user to a campaign it must send him an email

2. In automation, not possible to move elements (like actions, decisions...) around. So if I add a new decision point to a flow, I need to write all the elements below it again in the "yes" or "no" path instead of just moving it Review collected by and hosted on G2.com.

Response from Sebastian Væggemose of Drip

Hi

Thank you for your review. Much appreciated.

I'm glad you find Drip useful.

We will look into optimizing the user experience.

Best regards,

Sebastian from Drip

Amy V.
AV
Amy V.
Small-Business (50 or fewer emp.)
"DRIP has helped me simplify my email marketing"
5/5
What do you like best about Drip?

I use a video hosting platform called USCREEN and it seemlessly connects to DRIP making my life so much easier. I also LOVE the workflows that are available and the options to customize my funnel. Review collected by and hosted on G2.com.

What do you dislike about Drip?

The text editor for creating my newsletters is a bit quirky - fonts always changing. I've set my default font but it keeps switching randomly. Review collected by and hosted on G2.com.

Response from Kristian Jønsson of Drip

Thanks for the great review! We appreciate having you as a happy user of Drip.

/Kristian from Drip

KS
Kevin S.
Managing Partner
Small-Business (50 or fewer emp.)
"Best ESP I've ever used"
5/5
What do you like best about Drip?

After having used GetResponse, MailChimp, AWeber, SendGrid, and others over the past 20 years of sending emails, Drip is on balance the best.

The degree of flexibility and the depth of integrations available in the automations make for tremendous power in being able to reach the right person at the right time with the right message. Review collected by and hosted on G2.com.

What do you dislike about Drip?

The support staff, while good, can get horrifyingly backed up, and as chat and email are the ONLY options available for support, I reaaaally wish there were a phone option like their competitors have--even if it were pay-to-play.

Often when you need support it's because you're trying to get an email out the door *right now* and you NEED support.

Sometimes, I've given up on what I really wanted to do and moved on to something else because I couldn't reach their support quickly.

That said, their staff are always on point: they know their Drip-fu.

The other thing that can be frustration-inducing is there are times when parts of the system (like loading a list of prior broadcasts to use as a qualifier/dis-qualifier for a new mailing), where the system sorta hoarks on itself and takes several tries to work.

Even still, because we like the rest of the stuff so much, these things are trivial in the grand scale of things. Review collected by and hosted on G2.com.

Response from Sebastian Væggemose of Drip

Hi Kevin

Thank you for your honest answer.

I'm glad you're taking advantage of some powerful features inside Drip.

We are always trying to improve, so we can hopefully soon meet your wishes.

Have a great day.

Best regards,

Sebastian

Jamie M.
JM
Jamie M.
Marketing Media Planning Specialist
Mid-Market (51-1000 emp.)
"Powerful integration"
4.5/5
What do you like best about Drip?

One of my favorite things about Drip is the email segmentation and tagging tools. Drip is the most accessible and intuitive software for us to create automated email sequences. The templates, ease of use, and integrations with all the other platforms and software we use to make it valuable to us. Customer service is friendly, competent, prompt, and responsive. I like how many things you can do if you are willing to invest the time and effort. Integration is easy with many shopping carts and other applications, and segmentation is very advanced. The way this segmentation works in conjunction with email workflows helps make it easy to create automated emails at every step of the checkout process. The email editor is straightforward, and templates give you enough to start. As a result, we have been able to automate an almost entirely manual process. Review collected by and hosted on G2.com.

What do you dislike about Drip?

Learning how to set up funnels is not the most straightforward. However, especially if you are new to email marketing, Drip's support team and chat are elementary to use and will guide you through every step. They also offer video training and training webinars. Review collected by and hosted on G2.com.

Response from Sebastian Væggemose of Drip

Hi Jamie

Thank you for the lovely review. I love that you have moved your clients over to Drips platform and seeing better performance!

I wish you a great day.

Best regards,

Sebastian