--- title: Drip Reviews meta\_title: 'Drip Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 480 reviews by the users' company size, role or industry to find out how Drip works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 480 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Drip Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **efficiency of automation** in Drip, enabling time-saving and effective email marketing strategies. [(8 mentions)](https://www.g2.com/products/drip/reviews?filters%5Bsentiment_snippet%5D=1397425&qs=pros-and-cons#reviews) Users value Drip's **automation efficiency** , significantly saving time and enhancing email marketing effectiveness with in-depth features. [(8 mentions)](https://www.g2.com/products/drip/reviews?filters%5Bsentiment_snippet%5D=1397535&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Drip, enjoying its intuitive setup and automation features for effective marketing. [(7 mentions)](https://www.g2.com/products/drip/reviews?filters%5Bsentiment_snippet%5D=1397574&qs=pros-and-cons#reviews) Users appreciate the **advanced automation features** of Drip, enhancing their marketing efforts with intuitive tools and analytics. [(5 mentions)](https://www.g2.com/products/drip/reviews?filters%5Bsentiment_snippet%5D=1397917&qs=pros-and-cons#reviews) Users rave about Drip's **responsive customer support** , consistently resolving issues quickly and efficiently. [(5 mentions)](https://www.g2.com/products/drip/reviews?filters%5Bsentiment_snippet%5D=2159154&qs=pros-and-cons#reviews) Users find Drip's pricing to be **extremely expensive** , posing challenges for small businesses and startups. [(4 mentions)](https://www.g2.com/products/drip/reviews?filters%5Bsentiment_snippet%5D=1397662&qs=pros-and-cons#reviews) Users are frustrated by the **lack of integrations** , limiting flexibility with essential platforms like WordPress and Wix. [(4 mentions)](https://www.g2.com/products/drip/reviews?filters%5Bsentiment_snippet%5D=1975461&qs=pros-and-cons#reviews) Users find the **learning curve steep** and challenging, particularly for beginners and those setting up workflows. [(4 mentions)](https://www.g2.com/products/drip/reviews?filters%5Bsentiment_snippet%5D=2280270&qs=pros-and-cons#reviews) Users find the **high subscription costs** of Drip challenging, especially small businesses and startups facing budget constraints. [(3 mentions)](https://www.g2.com/products/drip/reviews?filters%5Bsentiment_snippet%5D=2096697&qs=pros-and-cons#reviews) Users find **limited customization** options frustrating, wishing for more templates and personalized features in Drip. [(3 mentions)](https://www.g2.com/products/drip/reviews?filters%5Bsentiment_snippet%5D=2096724&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Drip ##### 1. Automation Users value the **efficiency of automation** in Drip, enabling time-saving and effective email marketing strategies. [ See 8 mentions ](https://www.g2.com/products/drip/reviews?filters%5Bsentiment_snippet%5D=1397425&qs=pros-and-cons#reviews) See Related User Reviews ![Kartik B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kartik B.") KB Kartik B. 5.0/5 "Automation Simplifies Communication, But Content Needs Work" What do you like about Drip? I like how Drip's automation saves time, allowing it to run on its own once it's set up. I also find the basic setup to be easy. ![Davesh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Davesh G.") DG Davesh G. 5.0/5 "Deep E-commerce Integration with Drip" What do you like about Drip? I use Drip for email marketing and automation, and I'm particularly pleased with its deep e-commerce integration. It helps transform raw store data in ##### 2. Automation Efficiency Users value Drip's **automation efficiency** , significantly saving time and enhancing email marketing effectiveness with in-depth features. [ See 8 mentions ](https://www.g2.com/products/drip/reviews?filters%5Bsentiment_snippet%5D=1397535&qs=pros-and-cons#reviews) See Related User Reviews ![Kartik B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kartik B.") KB Kartik B. 5.0/5 "Automation Simplifies Communication, But Content Needs Work" What do you like about Drip? I like how Drip's automation saves time, allowing it to run on its own once it's set up. I also find the basic setup to be easy. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Automation and Intuitive Visual Builder" What do you like about Drip? Drip’s automation workflows are powerful and flexible. It’s easy to build sequences that respond to customer behavior, so messages feel timely and rel ##### 3. Ease of Use Users appreciate the **ease of use** of Drip, enjoying its intuitive setup and automation features for effective marketing. [ See 7 mentions ](https://www.g2.com/products/drip/reviews?filters%5Bsentiment_snippet%5D=1397574&qs=pros-and-cons#reviews) See Related User Reviews ![Kartik B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kartik B.") KB Kartik B. 5.0/5 "Automation Simplifies Communication, But Content Needs Work" What do you like about Drip? I like how Drip's automation saves time, allowing it to run on its own once it's set up. I also find the basic setup to be easy. ![Mary Jane F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary Jane F.") MF Mary Jane F. 5.0/5 "Exceptional Customer Service, Easy to Learn" What do you like about Drip? I love Drip's customer service. It's a big help when customers mark emails as SPAM by mistake and want to start getting them again; Drip support alway ##### 4. Automation Features Users appreciate the **advanced automation features** of Drip, enhancing their marketing efforts with intuitive tools and analytics. [ See 5 mentions ](https://www.g2.com/products/drip/reviews?filters%5Bsentiment_snippet%5D=1397917&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Automation and Intuitive Visual Builder" What do you like about Drip? Drip’s automation workflows are powerful and flexible. It’s easy to build sequences that respond to customer behavior, so messages feel timely and rel ![Wasim D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wasim D.") WD Wasim D. Mid-Market (51-1000 emp.) 5.0/5 "great for automation" What do you like about Drip? hen set up correctly, can automate a significant portion of the marketing process. This means more leads nurtured, more customers onboarded, and more ##### 5. Customer Support Users rave about Drip's **responsive customer support** , consistently resolving issues quickly and efficiently. [ See 5 mentions ](https://www.g2.com/products/drip/reviews?filters%5Bsentiment_snippet%5D=2159154&qs=pros-and-cons#reviews) See Related User Reviews ![Mary Jane F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary Jane F.") MF Mary Jane F. 5.0/5 "Exceptional Customer Service, Easy to Learn" What do you like about Drip? I love Drip's customer service. It's a big help when customers mark emails as SPAM by mistake and want to start getting them again; Drip support alway ![Lianna P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lianna P.") LP Lianna P. Small-Business (50 or fewer emp.) 5.0/5 "Best support of any ESP I've tried" What do you like about Drip? Support is the best of any ESP I've ever used. ### 5 Cons or Disadvantages of Drip ##### 1. Expensive Users find Drip's pricing to be **extremely expensive** , posing challenges for small businesses and startups. [ See 4 mentions ](https://www.g2.com/products/drip/reviews?filters%5Bsentiment_snippet%5D=1397662&qs=pros-and-cons#reviews) See Related User Reviews ![Davesh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Davesh G.") DG Davesh G. 5.0/5 "Deep E-commerce Integration with Drip" What do you dislike about Drip? I find the cost and price structure of Drip to be a bit of an issue at times. Also, sometimes automations error, which can be a little frustrating. BV Bernardo V. Enterprise (\> 1000 emp.) 4.0/5 "Great ecomm focused marketing automation platform" What do you dislike about Drip? No free version available, and the starting price might be too high for small businesses. The platform also has a steep learning curve, which can be c ##### 2. Lack of Integrations Users are frustrated by the **lack of integrations** , limiting flexibility with essential platforms like WordPress and Wix. [ See 4 mentions ](https://www.g2.com/products/drip/reviews?filters%5Bsentiment_snippet%5D=1975461&qs=pros-and-cons#reviews) See Related User Reviews BV Bernardo V. Enterprise (\> 1000 emp.) 4.0/5 "Great ecomm focused marketing automation platform" What do you dislike about Drip? No free version available, and the starting price might be too high for small businesses. The platform also has a steep learning curve, which can be c ![Wasim D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wasim D.") WD Wasim D. Mid-Market (51-1000 emp.) 5.0/5 "great for automation" What do you dislike about Drip? lack of personalization i think it should include ai and to be able to create automatically different types of emails for different personas ##### 3. Learning Curve Users find the **learning curve steep** and challenging, particularly for beginners and those setting up workflows. [ See 4 mentions ](https://www.g2.com/products/drip/reviews?filters%5Bsentiment_snippet%5D=2280270&qs=pros-and-cons#reviews) See Related User Reviews ![Lianna P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lianna P.") LP Lianna P. Small-Business (50 or fewer emp.) 5.0/5 "Best support of any ESP I've tried" What do you dislike about Drip? The learning curve (and finding where stuff lives) can be steep. BV Bernardo V. Enterprise (\> 1000 emp.) 4.0/5 "Great ecomm focused marketing automation platform" What do you dislike about Drip? No free version available, and the starting price might be too high for small businesses. The platform also has a steep learning curve, which can be c ##### 4. High Subscription Costs Users find the **high subscription costs** of Drip challenging, especially small businesses and startups facing budget constraints. [ See 3 mentions ](https://www.g2.com/products/drip/reviews?filters%5Bsentiment_snippet%5D=2096697&qs=pros-and-cons#reviews) See Related User Reviews ![Davesh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Davesh G.") DG Davesh G. 5.0/5 "Deep E-commerce Integration with Drip" What do you dislike about Drip? I find the cost and price structure of Drip to be a bit of an issue at times. Also, sometimes automations error, which can be a little frustrating. BV Bernardo V. Enterprise (\> 1000 emp.) 4.0/5 "Great ecomm focused marketing automation platform" What do you dislike about Drip? No free version available, and the starting price might be too high for small businesses. The platform also has a steep learning curve, which can be c ##### 5. Limited Customization Users find **limited customization** options frustrating, wishing for more templates and personalized features in Drip. [ See 3 mentions ](https://www.g2.com/products/drip/reviews?filters%5Bsentiment_snippet%5D=2096724&qs=pros-and-cons#reviews) See Related User Reviews ![Wasim D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wasim D.") WD Wasim D. Mid-Market (51-1000 emp.) 5.0/5 "great for automation" What do you dislike about Drip? lack of personalization i think it should include ai and to be able to create automatically different types of emails for different personas ![Kristin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristin W.") KW Kristin W. Small-Business (50 or fewer emp.) 5.0/5 "Best customer service out there" What do you dislike about Drip? I wish there were more templates to choose from and it would be nice to be able to code some custom changes a little more like I can in other platform ## Top-Rated Alternatives [ ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ ![GetResponse](https://images.g2crowd.com/uploads/product/hd_favicon/1487565675/getresponse.svg "GetResponse") GetResponse 4.3/5(1,140) ](https://www.g2.com/products/getresponse/reviews) [ ![Klaviyo](https://images.g2crowd.com/uploads/product/hd_favicon/b6df098261e7029181e27856a1b3934b/klaviyo.svg "Klaviyo") Klaviyo 4.6/5(1,360) ](https://www.g2.com/products/klaviyo/reviews) [ View All Alternatives ](https://www.g2.com/products/drip/competitors/alternatives) ![Paritosh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paritosh C.") PC Paritosh C. Talent Acquisition Specialist Staffing and Recruiting Small-Business (50 or fewer emp.) 10/2/2024 "Easy to use automation tool" 4/5 What do you like best about Drip? Time-Saving Consistency Performance Tracking Dynamic Content Review collected by and hosted on G2.com. What do you dislike about Drip? Email Fatigue Irrelevant Messaging Pricing Models Review collected by and hosted on G2.com. What problems is Drip solving and how is that benefiting you? During my trial experience with the drip marketing tool, I found it user-friendly and effective for automating my campaigns, but I encountered some limitations with advanced features that required further exploration. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SM Suyash M. Operations Head at MS PRIDE ODISHA FEMININE PRODUCTS ( LOVISSA ) Health, Wellness and Fitness Small-Business (50 or fewer emp.) 9/6/2023 "Modernise and automate your email marketing goals with Drip." 4/5 What do you like best about Drip? The best features of Drip are as follows - 1. I believe that Drip has the best in class library/collection of various types of templates and layouts for well suited for various types of campaign. It saves a lot of hassle designing specific templates from scratch rather you can easily edit it to your taste upon the existing templates. It has gave me great results so far with my advertisement campaigns. 2. The AI assists on it is very neat. It provides help in composing and scheduling the emails. The dashboard also consists of various intuitive and technical features which helps you out creating various campaigns. 3. In the fore mentioned part about advanced feature is the email template editor it is well designed and provides tools to change the entire appearance of the template. 4.Also I believe that the software has great email automation is well suited for small enterprises considering the workflow quality to the price which makes its a great their customer service is totally commendable. Review collected by and hosted on G2.com. What do you dislike about Drip? The features where there is a room for improvement are as follows - 1. I felt that the Sign up window is totally buggy as even after filling all the require fields it was showing to fill all the blanks. Also there was no email confirming my login/ sign up with them and while closing the tap and opening it again i found that I was logged in automatically. This can be a security issue. 2. I believe one needs to go through tuitorials and articles to learn the software which rates its learning curve complex for the beginners as my team found it difficult in the start. 3. I also think the entire experience can be buggy and slow regarding that the software would jump around pages and crash without warning which leaves you inefficient. Review collected by and hosted on G2.com. What problems is Drip solving and how is that benefiting you? Drip has helped me tackling issues with my email campaigns in designing and automation by providing great templates which have helped be attain great engagement results. I think the UI is really clean and has vibran features. I think its well suited for any small B2C business who to improve their campaigns and achieve good results. I find the $41/ pm price to be fine and value for money to the features it provides. Although it can feel buggy and slow at times. Overall its an great ERCM and email builder which is highly capable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Alaa T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alaa T.") AT Alaa T. Founder Marketing and Advertising Small-Business (50 or fewer emp.) 5/17/2024 "Very intuitive interface" 4.5/5 What do you like best about Drip? The dashboard is very easy, for those who are willing to use drip email campaigns Review collected by and hosted on G2.com. What do you dislike about Drip? The price is somehow exepensive for a service that they offer Review collected by and hosted on G2.com. What problems is Drip solving and how is that benefiting you? Drip uses drip campaigns for all types of SaaS, which is a great thing actually. For our case it's more about handling new registrations Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Vic g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vic g.") VG Vic g. principle Small-Business (50 or fewer emp.) 7/18/2023 "Quick and smooth" 5/5 What do you like best about Drip? Very usefull and prompt for showing up on time . There were many times before they shown up that i though this was not going to work, they reassured me everything would be ok and it was. thank you from www.vgtnyc.com Review collected by and hosted on G2.com. What do you dislike about Drip? there team was on time and sharp i cant really complain about anything at the moment other then the job was done they didn not clean there site. if you consider a site clean an issue then that would be the only case. Review collected by and hosted on G2.com. What problems is Drip solving and how is that benefiting you? we had software issues on site they helped us get though the isses and in a timely fashion . It was fun and easy so we continued to move on with them and would return. Review collected by and hosted on G2.com. Show More Response from Kristian Jønsson of Drip [Editedit](https://www.g2.com/survey_responses/drip-review-8334292/official_response/edit) Thanks for the great review! /Kristian from Drip 8/8/2023 Current UserValidated ReviewerSource: Organic ![Anointed E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anointed E.") AE Anointed E. Entrepreneur Small-Business (50 or fewer emp.) 12/27/2023 "Drip; the solution software to your day to day data input" 5/5 What do you like best about Drip? I really like drip because it helps you create customized journeys for all your subscribers based on what they're really looking for without any huddle, super easy to use. Try drip today and be grateful you did. Review collected by and hosted on G2.com. What do you dislike about Drip? There's nothing I dislike about drip. Drip is absolutely the best. Review collected by and hosted on G2.com. What problems is Drip solving and how is that benefiting you? Drip is helping me to create customized journeys for subscribers and I've benefited a lot because it has saved me the stress of not looking too far or having to straing my brain to do them. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic FC Frank C. Small-Business (50 or fewer emp.) 1/29/2024 "After issuing a trial they cancel my account" 0/5 What do you like best about Drip? It had decent email automation features. Review collected by and hosted on G2.com. What do you dislike about Drip? The atribution reporting, the lack of products groups you can add, customer service. Review collected by and hosted on G2.com. What problems is Drip solving and how is that benefiting you? Right now it doesn't solve any problems. Their onboarding and communication for new customers is horrific. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Amir Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amir Z.") AZ Amir Z. CEO Small-Business (50 or fewer emp.) 11/5/2019 "Very helpful for launching campaigns and managing a large audience accessing our website and forms" 4.5/5 What do you like best about Drip? Automation saves us a lot of time. Without it, we wouldn't have the number of leads and interest we have Review collected by and hosted on G2.com. What do you dislike about Drip? 1. The fact that when registering a user to a campaign it must send him an email 2. In automation, not possible to move elements (like actions, decisions...) around. So if I add a new decision point to a flow, I need to write all the elements below it again in the "yes" or "no" path instead of just moving it Review collected by and hosted on G2.com. What problems is Drip solving and how is that benefiting you? Automation of leads generation and collecting information from users. Drip is the entry point to several flows we have that later integrate with other systems like Google Forms or our SaaS product Review collected by and hosted on G2.com. Show More Response from Sebastian Væggemose of Drip [Editedit](https://www.g2.com/survey_responses/drip-review-3583801/official_response/edit) Hi Thank you for your review. Much appreciated. I'm glad you find Drip useful. We will look into optimizing the user experience. Best regards, Sebastian from Drip 6/4/2023 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Amy V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy V.") AV Amy V. Small-Business (50 or fewer emp.) 8/18/2023 "DRIP has helped me simplify my email marketing" 5/5 What do you like best about Drip? I use a video hosting platform called USCREEN and it seemlessly connects to DRIP making my life so much easier. I also LOVE the workflows that are available and the options to customize my funnel. Review collected by and hosted on G2.com. What do you dislike about Drip? The text editor for creating my newsletters is a bit quirky - fonts always changing. I've set my default font but it keeps switching randomly. Review collected by and hosted on G2.com. What problems is Drip solving and how is that benefiting you? Integration with my video management software USCREEN Review collected by and hosted on G2.com. Show More Response from Kristian Jønsson of Drip [Editedit](https://www.g2.com/survey_responses/drip-review-8497106/official_response/edit) Thanks for the great review! We appreciate having you as a happy user of Drip. /Kristian from Drip Validated ReviewerIncentivizedSource: G2 invite on behalf of seller KS Kevin S. Managing Partner Small-Business (50 or fewer emp.) 8/18/2020 "Best ESP I've ever used" 5/5 What do you like best about Drip? After having used GetResponse, MailChimp, AWeber, SendGrid, and others over the past 20 years of sending emails, Drip is on balance the best. The degree of flexibility and the depth of integrations available in the automations make for tremendous power in being able to reach the right person at the right time with the right message. Review collected by and hosted on G2.com. What do you dislike about Drip? The support staff, while good, can get horrifyingly backed up, and as chat and email are the ONLY options available for support, I reaaaally wish there were a phone option like their competitors have--even if it were pay-to-play. Often when you need support it's because you're trying to get an email out the door \*right now\* and you NEED support. Sometimes, I've given up on what I really wanted to do and moved on to something else because I couldn't reach their support quickly. That said, their staff are always on point: they know their Drip-fu. The other thing that can be frustration-inducing is there are times when parts of the system (like loading a list of prior broadcasts to use as a qualifier/dis-qualifier for a new mailing), where the system sorta hoarks on itself and takes several tries to work. Even still, because we like the rest of the stuff so much, these things are trivial in the grand scale of things. Review collected by and hosted on G2.com. Recommendations to others considering Drip: Drip is a combination of bicycle and space shuttle. You can either use it to go down the street for snacks or launch incredibly complex things. Be prepared to play with it even before you're comfortable going down the street. Review collected by and hosted on G2.com. What problems is Drip solving and how is that benefiting you? Easy to target / sub-target / micro-target audiences. Tagging and "groups" system are magnificent to making list management a cinch. Big time savers. Review collected by and hosted on G2.com. Show More Response from Sebastian Væggemose of Drip [Editedit](https://www.g2.com/survey_responses/drip-review-4348768/official_response/edit) Hi Kevin Thank you for your honest answer. I'm glad you're taking advantage of some powerful features inside Drip. We are always trying to improve, so we can hopefully soon meet your wishes. Have a great day. Best regards, Sebastian 10/7/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jamie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jamie M.") JM Jamie M. Marketing Media Planning Specialist Mid-Market (51-1000 emp.) 9/14/2022 "Powerful integration" 4.5/5 What do you like best about Drip? One of my favorite things about Drip is the email segmentation and tagging tools. Drip is the most accessible and intuitive software for us to create automated email sequences. The templates, ease of use, and integrations with all the other platforms and software we use to make it valuable to us. Customer service is friendly, competent, prompt, and responsive. I like how many things you can do if you are willing to invest the time and effort. Integration is easy with many shopping carts and other applications, and segmentation is very advanced. The way this segmentation works in conjunction with email workflows helps make it easy to create automated emails at every step of the checkout process. The email editor is straightforward, and templates give you enough to start. As a result, we have been able to automate an almost entirely manual process. Review collected by and hosted on G2.com. What do you dislike about Drip? Learning how to set up funnels is not the most straightforward. However, especially if you are new to email marketing, Drip's support team and chat are elementary to use and will guide you through every step. They also offer video training and training webinars. Review collected by and hosted on G2.com. What problems is Drip solving and how is that benefiting you? If you've used any email autoresponder systems in the past, you know that they can be very complicated and that getting the most out of the methods usually requires some behind-the-scenes hacking. Drips is a refreshing alternative! Drip integrates with just about everything and is easy to use. Drips is the marketing software I dreamed of when I started my job; it is the best email and marketing automation platform. I am a fan of marketing automation. Drip allows you to add just about any other type of marketing layer, like surveys, text massaging, and even Facebook integration, to name a few. Overall, it has been a game changer for our digital goods e-commerce business. Instead of just sending emails every couple of months to our entire audience, we can now send people through specific sequences of emails with relative ease. I have moved all my clients to Drip from 2 other platforms, and we are seeing better results. If you're considering email and marketing automation software for your business, check out Drip. Review collected by and hosted on G2.com. Show More Response from Sebastian Væggemose of Drip [Editedit](https://www.g2.com/survey_responses/drip-review-7100786/official_response/edit) Hi Jamie Thank you for the lovely review. I love that you have moved your clients over to Drips platform and seeing better performance! I wish you a great day. Best regards, Sebastian Current UserValidated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [Marketing Automation](https://www.g2.com/categories/marketing-automation)[Email Template Builder](https://www.g2.com/categories/email-template-builder)[E-Commerce Personalization](https://www.g2.com/categories/e-commerce-personalization) ##### Explore More [Which financial fraud prevention solutions minimize false positives that overwhelm analyst teams?](https://www.g2.com/discussions/which-financial-fraud-prevention-solutions-minimize-false-positives-that-overwhelm-analyst-teams)[Which corporate volunteering tools work best for a company building employee engagement and culture where volunteering needs to feel like a genuine perk rather than a corporate obligation?](https://www.g2.com/discussions/which-corporate-volunteering-tools-work-best-for-a-company-building-employee-engagement-and-culture-where-volunteering-needs-to-feel-like-a-genuine-perk-rather-than-a-corporate-obligation)[Top ERP options for technology consulting firms](https://www.g2.com/discussions/top-erp-options-for-technology-consulting-firms) [What's the best expense management software for small businesses](https://www.g2.com/discussions/best-expense-management-software-for-small-businesses)[Best platforms for employee self-service desk booking](https://www.g2.com/discussions/what-are-the-best-platforms-for-employee-self-service-desk-booking)[Pros and Cons Details](https://www.g2.com/products/drip/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)