--- title: DreamHost Reviews meta\_title: 'DreamHost Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 153 reviews by the users' company size, role or industry to find out how DreamHost works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 153 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- ### DreamHost Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **exceptional customer support** at DreamHost, highlighting responsiveness and attention to detail in service. [(11 mentions)](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1786213&qs=pros-and-cons#reviews) Users commend the **exceptional customer service** of DreamHost, highlighting their responsiveness and commitment to client satisfaction. [(9 mentions)](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1784829&qs=pros-and-cons#reviews) Users appreciate the **24/7 support** from DreamHost, noting their responsiveness and dedication to customer satisfaction. [(4 mentions)](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1785958&qs=pros-and-cons#reviews) Users highlight the **exceptional customer service** with attentive support and quick responses, ensuring a smooth experience. [(4 mentions)](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1785550&qs=pros-and-cons#reviews) Users appreciate the **easy-to-use control panel** of DreamHost, making hosting management enjoyable and accessible for everyone. [(4 mentions)](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1785981&qs=pros-and-cons#reviews) Users report **poor customer support** , highlighting untrustworthiness and issues with sales techniques and responsiveness. [(2 mentions)](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1785480&qs=pros-and-cons#reviews) Users experience **slow loading** times with DreamHost, impacting website performance and user satisfaction. [(2 mentions)](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=2204141&qs=pros-and-cons#reviews) Users find the **slow speeds** of DreamHost servers affect website load times and overall performance. [(2 mentions)](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=2204189&qs=pros-and-cons#reviews) Users express concern over **billing issues** , stating misleading practices and a lack of trust in financial matters. [(1 mentions)](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1784690&qs=pros-and-cons#reviews) Users express frustration with the **lack of traditional cPanel** options and limited phone support for DreamHost. [(1 mentions)](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1786352&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of DreamHost ##### 1. Customer Support Users praise the **exceptional customer support** at DreamHost, highlighting responsiveness and attention to detail in service. [ See 11 mentions ](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1786213&qs=pros-and-cons#reviews) See Related User Reviews ![Melle P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melle P.") MP Melle P. Small-Business (50 or fewer emp.) 5.0/5 "A Great Entry Level Host" What do you like about DreamHost? Dreamhost is a great entry level hosting company. If you're looking for top of the line features, they're not your goto but if you're just starting o ![Judd K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Judd K.") JK Judd K. Small-Business (50 or fewer emp.) 5.0/5 "Above and beyond a great experience." What do you like about DreamHost? Very responsive team, always says YES we can do it. ##### 2. Helpful Users commend the **exceptional customer service** of DreamHost, highlighting their responsiveness and commitment to client satisfaction. [ See 9 mentions ](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1784829&qs=pros-and-cons#reviews) See Related User Reviews ![Judd K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Judd K.") JK Judd K. Small-Business (50 or fewer emp.) 5.0/5 "Above and beyond a great experience." What do you like about DreamHost? Very responsive team, always says YES we can do it. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Professional and responsive at every level" What do you like about DreamHost? Management of the process and super responsive team managers ##### 3. 24/7 Support Users appreciate the **24/7 support** from DreamHost, noting their responsiveness and dedication to customer satisfaction. [ See 4 mentions ](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1785958&qs=pros-and-cons#reviews) See Related User Reviews ![Melle P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melle P.") MP Melle P. Small-Business (50 or fewer emp.) 5.0/5 "A Great Entry Level Host" What do you like about DreamHost? Dreamhost is a great entry level hosting company. If you're looking for top of the line features, they're not your goto but if you're just starting o ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Incredibly helpful and responsive" What do you like about DreamHost? Nusrat Shaikh was incredibly helpful and responsive in helping me learn how to do some basic edits on my website. She even made a quick video tutoria ##### 4. Customer Service Users highlight the **exceptional customer service** with attentive support and quick responses, ensuring a smooth experience. [ See 4 mentions ](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1785550&qs=pros-and-cons#reviews) See Related User Reviews ![Judd K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Judd K.") JK Judd K. Small-Business (50 or fewer emp.) 5.0/5 "Above and beyond a great experience." What do you like about DreamHost? Very responsive team, always says YES we can do it. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Incredibly helpful and responsive" What do you like about DreamHost? Nusrat Shaikh was incredibly helpful and responsive in helping me learn how to do some basic edits on my website. She even made a quick video tutoria ##### 5. Ease of Use Users appreciate the **easy-to-use control panel** of DreamHost, making hosting management enjoyable and accessible for everyone. [ See 4 mentions ](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1785981&qs=pros-and-cons#reviews) See Related User Reviews ![Melle P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melle P.") MP Melle P. Small-Business (50 or fewer emp.) 5.0/5 "A Great Entry Level Host" What do you like about DreamHost? Dreamhost is a great entry level hosting company. If you're looking for top of the line features, they're not your goto but if you're just starting o ![Curry P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Curry P.") CP Curry P. Mid-Market (51-1000 emp.) 4.0/5 "Straightforward and Clean Control Panel" What do you like about DreamHost? What I like best is DreamHost’s control panel. It’s clean, well organized, and easy to use compared to the cluttered dashboards from other providers. ### 5 Cons or Disadvantages of DreamHost ##### 1. Poor Customer Support Users report **poor customer support** , highlighting untrustworthiness and issues with sales techniques and responsiveness. [ See 2 mentions ](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1785480&qs=pros-and-cons#reviews) See Related User Reviews ![Curry P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Curry P.") CP Curry P. Mid-Market (51-1000 emp.) 4.0/5 "Straightforward and Clean Control Panel" What do you dislike about DreamHost? No Traditional cPanel Option,Limited Phone Support Availability ![Greg T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg T.") GT Greg T. Small-Business (50 or fewer emp.) 0.0/5 "DO NOT DEAL WITH THESE COWBOYS !. Support is great, sales techiques are BAD" What do you dislike about DreamHost? Their sales techniques and customer/client account engagment is over promised and under delivered. They LIE when when try to sign you up, and cause is ##### 2. Slow Loading Users experience **slow loading** times with DreamHost, impacting website performance and user satisfaction. [ See 2 mentions ](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=2204141&qs=pros-and-cons#reviews) See Related User Reviews ![Melle P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melle P.") MP Melle P. Small-Business (50 or fewer emp.) 5.0/5 "A Great Entry Level Host" What do you dislike about DreamHost? Dreamhost servers can be a bit slow, which affects load times on the websites. ![Patrick R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick R.") PR Patrick R. Small-Business (50 or fewer emp.) 4.5/5 "Site repair -- thorough and communicative." What do you dislike about DreamHost? I wish that the process didn't take so long to start once paid for, it would be nice for that spool-up time to be cut down. ##### 3. Slow Speeds Users find the **slow speeds** of DreamHost servers affect website load times and overall performance. [ See 2 mentions ](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=2204189&qs=pros-and-cons#reviews) See Related User Reviews ![Melle P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melle P.") MP Melle P. Small-Business (50 or fewer emp.) 5.0/5 "A Great Entry Level Host" What do you dislike about DreamHost? Dreamhost servers can be a bit slow, which affects load times on the websites. ![Patrick R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick R.") PR Patrick R. Small-Business (50 or fewer emp.) 4.5/5 "Site repair -- thorough and communicative." What do you dislike about DreamHost? I wish that the process didn't take so long to start once paid for, it would be nice for that spool-up time to be cut down. ##### 4. Billing Issues Users express concern over **billing issues** , stating misleading practices and a lack of trust in financial matters. [ See 1 mentions ](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1784690&qs=pros-and-cons#reviews) See Related User Reviews ![Greg T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg T.") GT Greg T. Small-Business (50 or fewer emp.) 0.0/5 "DO NOT DEAL WITH THESE COWBOYS !. Support is great, sales techiques are BAD" What do you dislike about DreamHost? Their sales techniques and customer/client account engagment is over promised and under delivered. They LIE when when try to sign you up, and cause is ##### 5. Control Panel Issues Users express frustration with the **lack of traditional cPanel** options and limited phone support for DreamHost. [ See 1 mentions ](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1786352&qs=pros-and-cons#reviews) See Related User Reviews ![Curry P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Curry P.") CP Curry P. Mid-Market (51-1000 emp.) 4.0/5 "Straightforward and Clean Control Panel" What do you dislike about DreamHost? No Traditional cPanel Option,Limited Phone Support Availability ## Top-Rated Alternatives [ ![Hostinger](https://images.g2crowd.com/uploads/product/hd_favicon/b81bb1e11cf4347107f36c928d20df03/hostinger.svg "Hostinger") Hostinger 4.4/5(831) ](https://www.g2.com/products/hostinger/reviews) [ ![Hostwinds](https://images.g2crowd.com/uploads/product/hd_favicon/a5e905bfedcbf0b519f58d7c57b0e348/hostwinds.svg "Hostwinds") Hostwinds 4.9/5(438) ](https://www.g2.com/products/hostwinds/reviews) [ ![A2 Hosting](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f28c213bf4241c4ccb244c2124f5811f/a2-hosting.png "A2 Hosting") A2 Hosting 4.4/5(206) ](https://www.g2.com/products/a2-hosting/reviews) [ View All Alternatives ](https://www.g2.com/products/dreamhost/competitors/alternatives) ![Suman P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suman P.") SP Suman P. Principal Software Engineer Mid-Market (51-1000 emp.) 8/10/2023 "A very good WordPress Hosting service at economical price" 5/5 What do you like best about DreamHost? DreamHost Managed WordPress Hosting is one of the best managed wordpress hosting options that I have encountered. This takes of providing reliable and secure wordpress platform as a service so that end users can just use wordpress to design and develop focusing on business requirements without having to worry about infrastructure and it's maintainence. Review collected by and hosted on G2.com. What do you dislike about DreamHost? DreamHost Managed WordPress Hosting is a very good one, I don't have any complaints about it. My suggestion is to improve the security features for basic plans. Review collected by and hosted on G2.com. What problems is DreamHost solving and how is that benefiting you? DreamHost Managed WordPress Hosting is kind of platform as a service for me. Since it takes care of infrastructure and platform provisioning and maintenance, I just have to focus on fulfilling the business requirements by developing the required artifacts in WordPress. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Panav B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Panav B.") PB Panav B. Consultant and Project Lead Enterprise (\> 1000 emp.) 12/19/2023 "Good Web Hosting" 4/5 What do you like best about DreamHost? It has a good user interface. It has strong security features and good domain management tools. Review collected by and hosted on G2.com. What do you dislike about DreamHost? The support service is only limited to chat and emails. Review collected by and hosted on G2.com. What problems is DreamHost solving and how is that benefiting you? We are hosting the portfolio website for clients. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Matt L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt L.") ML Matt L. Small-Business (50 or fewer emp.) 11/24/2023 "Dreamhost technical help" 5/5 What do you like best about DreamHost? Customer service - the technical team are professional, polite and super-efficient Review collected by and hosted on G2.com. What do you dislike about DreamHost? I haven't found anyting to dislike yet...! Review collected by and hosted on G2.com. What problems is DreamHost solving and how is that benefiting you? Their technical team assisted with a site repair and clean-up (this was carried out for a modest fee clearly set out on the Dreamhost website). Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 8/30/2023 "Fastest hosting services at a reasonable price" 4/5 What do you like best about DreamHost? They have great and super fast support. They're always being monitored, managed, and hosting is rock solid stable. Review collected by and hosted on G2.com. What do you dislike about DreamHost? They do not have a good malware detection algorithm behind. We have some outdated WordPress sites which were infected with malware, and we didn't notice 2 years later until one of our clients complained. Review collected by and hosted on G2.com. What problems is DreamHost solving and how is that benefiting you? It hosts a lot of our legacy applications. Cloud infrastructures are great and host modern applications, but some applications require legacy style FTP-based hosting, and that's exactly what Dreamhost does for us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Graphic Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Graphic Design") UG Verified User in Graphic Design Small-Business (50 or fewer emp.) 6/29/2023 "Dreamhost has been a reliable host for the many years I have used them" 4/5 What do you like best about DreamHost? Dreamhost has pretty responsive support. Basic support requests are free, and more elaborate requests cost money. I have always been able to get by with the free support. There is also a large support forum. Server uptime is near perfect and I have never had an issue. Review collected by and hosted on G2.com. What do you dislike about DreamHost? I dont really have anything bad to say about dreamhosts' dedicated server hosting. I pay the money, and the files are hosted. There isn't much beyond that to say... Review collected by and hosted on G2.com. What problems is DreamHost solving and how is that benefiting you? I need reliable and fast hosting that is also secure and unshared. Because I have rich content, with large files, the speed of dedicated (vs. shared) hosting is a must. Review collected by and hosted on G2.com. Show More 7/4/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") UP Verified User in Primary/Secondary Education Small-Business (50 or fewer emp.) 8/4/2023 "Nusrat, my web developer, was wonderful. I appreciated her help and kindness." 4/5 What do you like best about DreamHost? The best part about DreamHost is Nusrat. Muskan was also helpful with creating links to my graphics. Nusrat was very patient with me and helped me understand. Review collected by and hosted on G2.com. What do you dislike about DreamHost? The most cumbersome for me was the initial part of trying to decide if I could build my own website or whether I needed help. It took a while to get connected to Nusrat. But once I did, she was GREAT! Review collected by and hosted on G2.com. What problems is DreamHost solving and how is that benefiting you? I needed a website to help parents and teachers get information for my recently released historical fiction about the Oregon Trail. Nusrat helped me create a good, easy to navigate website. On the question above, I don't know if I have managed hosting. That wasn't explained when I signed up. I am pretty much clueless. That's why I needed help. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Brett A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brett A.") BA Brett A. Small-Business (50 or fewer emp.) 6/15/2023 "Efficient site migration, streamlined service dashboard" 5/5 What do you like best about DreamHost? Transferring my site over was seamless and covered by my moderate hosting subscription costs. Review collected by and hosted on G2.com. What do you dislike about DreamHost? I can no longer see my server's cPanel. This isn't a big deal, since I can still access the backend via sFTP. Review collected by and hosted on G2.com. What problems is DreamHost solving and how is that benefiting you? My website's security is literally the difference between my company failing and surviving. My previous hosting service got hacked, leaving me battered by attacks for two straight weeks. Transferring hosting service to DreamHost put those attacks to rest. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Omurbek M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omurbek M.") OM Omurbek M. Small-Business (50 or fewer emp.) 6/9/2023 "Unfair treatment" 0/5 What do you like best about DreamHost? They made available access to WordPress. Review collected by and hosted on G2.com. What do you dislike about DreamHost? I used Dreamhost for one year. After I couldn't make a payment for a couple of years my balance was negative and all the projects I was working on were deleted and no backups were left available. They just deleted many hours of my hard work. I found it out when I renewed my subscription. After that, I tried to cancel my subscription and delete my account didn't provide any refund. Anyone who wants to use their service please check other platforms such as WordPress, Winx, GitHub, etc. Review collected by and hosted on G2.com. What problems is DreamHost solving and how is that benefiting you? I used it to manage my websites. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![malak e.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "malak e.") ME malak e. Platform Manager Small-Business (50 or fewer emp.) 1/29/2022 "DreamHost Cloud review" 5/5 What do you like best about DreamHost? I was able to host my WordPress website easily at an affordable price, also use mail hosting services Review collected by and hosted on G2.com. What do you dislike about DreamHost? there was issue accepting PayPal as payment method Review collected by and hosted on G2.com. What problems is DreamHost solving and how is that benefiting you? i was able to host my website easily and with lowest price with more free options like SSL Review collected by and hosted on G2.com. Show More 7/28/2023 Current UserValidated ReviewerSource: Organic ![Jim B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jim B.") JB Jim B. MIS Analyst Small-Business (50 or fewer emp.) 3/14/2023 "Solid but with some disappointments" 3/5 What do you like best about DreamHost? DreamHost provides solid, reliable and comprehensive hosting at competitive prices. Their feature set is complete, and you can host almost anything. Their custom control panel provides easy and somewhat intuitive access to all of their features. Review collected by and hosted on G2.com. What do you dislike about DreamHost? My three disappointments are: 1. Overall performance has degraded over the years 2. I continually receive marketing promotions that do not apply to loyal, existing customers. 3. They removed the ability to forward emails from an email account. Review collected by and hosted on G2.com. What problems is DreamHost solving and how is that benefiting you? DreamHost is helping me to provide web hosting for several client websites. They are a one-stop shop offering domain registration, web hosting, and email hosting. Review collected by and hosted on G2.com. 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