LW
Leah W.
Project Manager
Mid-Market (51-1000 emp.)
"Easy Collaboration and Templates That Keep Work Organized"
5/5
What do you like best about Draw.io?

Its very easy to use and to collaborate with others.Also has Many templates that helps to make work easier and organized. Review collected by and hosted on G2.com.

What do you dislike about Draw.io?

Nothing I dislike about Draw.io because,the tool is readily available and can handle large layout well. Review collected by and hosted on G2.com.

Akash Jyoti P.
AP
Akash Jyoti P.
Corporate AI Strategy Consultant
"Lightweight and User-Friendly, Needs Modern Icon Packs"
5/5
What do you like best about Draw.io?

I find Draw.io incredibly valuable for creating architecture diagrams, mind maps, and user journey flows. What I appreciate the most about Draw.io is its lightweight nature and straightforward interface, which makes it exceptionally easy to use even as a beginner. The user interface is uncluttered and focuses on essential features that meet my needs, allowing me to visualize problems and present them simply. Its minimalistic design ensures I can use the tool without unnecessary distractions, enhancing my productivity. I also found the initial setup to be very easy, which saved me time and effort. This simplicity, combined with its capability to help me achieve my purpose, makes me confident in recommending Draw.io as a must-have tool for any professional tasked with presenting user flows or architecture diagrams. Review collected by and hosted on G2.com.

What do you dislike about Draw.io?

I think the app is outdated. While the features work perfectly fine, the icon packs are outdated. I also think they can update their icon pack or let me import icon packs so that I can use them directly from the app. Now I have to search on Google for icons and paste them into my projects. It would be better if they were readily available within the app itself. Review collected by and hosted on G2.com.

HS
Hariprasad S.
Solution Architect
Small-Business (50 or fewer emp.)
"Free and Simple for Basic Diagrams, Laggy for Complex Tasks"
3/5
What do you like best about Draw.io?

I like that Draw.io is a free browser-based tool and is simple to use. I also use it specifically for AWS infrastructure drawing tools. Review collected by and hosted on G2.com.

What do you dislike about Draw.io?

Some stencils were not available in Draw.io that were part of Visio. Also, if it's large complex drawings, it lags due to the nature of being browser-based. Review collected by and hosted on G2.com.

Ajinkya J.
AJ
Ajinkya J.
Sr. Infrastructre Engineer
Mid-Market (51-1000 emp.)
"Best use case diagram maker tool in the market!"
4.5/5
What do you like best about Draw.io?

This tool is available in 2 forms, Website based and application based.

You can create different types of diagrams such as flow chats, use case diagram, network diagrams etc.

It supports various shapes for easier diagram making.

It integrates well with Google drive, One drive, so that you can save your work directly there.

This tool is easy to implement, just download the desktop app or head over to draw.io website and start drawing!

Frequency of use for this tool depends on the use case, eg. for us we use this tool to draw high level, low diagrams, network architecture etc. Review collected by and hosted on G2.com.

What do you dislike about Draw.io?

Nothing that I disliked about Draw.io . Review collected by and hosted on G2.com.

Mandeep K.
MK
Mandeep K.
Senior Manager, Software Engineering
Enterprise (> 1000 emp.)
"Effortless Diagram Imports and Building in draw.io"
5/5
What do you like best about Draw.io?

Ease of importing and building diagrams in draw.io Review collected by and hosted on G2.com.

What do you dislike about Draw.io?

Arrow management and connectors can be more fluent like miro Review collected by and hosted on G2.com.

Amit  S.
AS
Amit S.
Product Manager
Enterprise (> 1000 emp.)
"A free online tool for diagramming/ flow chart etc."
5/5
What do you like best about Draw.io?

First thing this is a free tool,

Second ease of use

Third able to create diagram, flow chart, mind maps and hierarchy charts very easily. Review collected by and hosted on G2.com.

What do you dislike about Draw.io?

Nothing to dislike about it. even i will recommend it to others. Review collected by and hosted on G2.com.

Yo Z.
YZ
Yo Z.
Senior Software Engineer (Backend - Java/Spring Boot, TypeScript/NestJS)
Enterprise (> 1000 emp.)
"Versatile and Powerful, But Lags in Collaboration and UI Polish"
4/5
What do you like best about Draw.io?

What I appreciate most about Draw.io is its versatility combined with its open-source nature. On the one hand, the massive library of technical shapes—especially for cloud architecture like AWS or GCP—allows me to create precise, professional diagrams. Review collected by and hosted on G2.com.

What do you dislike about Draw.io?

The primary downsides revolve around its advanced feature parity (especially data integration and collaboration polish) when benchmarked against subscription services, and its UI/UX sometimes requiring more manual work for very large or highly structured diagrams. Review collected by and hosted on G2.com.

Esteban S.
ES
Esteban S.
Project and Scrum Manager
Internet
Enterprise (> 1000 emp.)
"Draw.io a great design tool for technical people."
5/5
What do you like best about Draw.io?

The interface is very intuitive, making it easy to use. It offers a great selection of designs, which I find ideal for visually presenting ideas and architectural concepts. Review collected by and hosted on G2.com.

What do you dislike about Draw.io?

Some times is so plain, things look not pretty, too technical. Review collected by and hosted on G2.com.

Andrey D.
AD
Andrey D.
Founding Partner
Consulting
Small-Business (50 or fewer emp.)
"Simple, Comprehensive, Effective"
5/5
What do you like best about Draw.io?

Super intuitive UI /UX with a full spectrum of complimentary functionality. Broad integration compatibility and high familiarity with other professionals across domains. Tool can be used beyond its obvious application to do speedy, iterative, collaborative wireframes. Review collected by and hosted on G2.com.

What do you dislike about Draw.io?

Nothing honestly; for the purposes of flowcharts, topologies, relational diagram, swimlanes, etc. Draw.io is perfect. Sure, its lacking the visual finesse other paid platforms may provide, but that is not a dealbreaker in this case. Review collected by and hosted on G2.com.

Shaunak J.
SJ
Shaunak J.
Muli-solution Architect
Mid-Market (51-1000 emp.)
"Flexible and Fluid Diagramming, But Lacks Creative Depth"
4.5/5
What do you like best about Draw.io?

Its flexibility and the smooth experience of creating diagrams directly on the grid canvas stand out to me. Review collected by and hosted on G2.com.

What do you dislike about Draw.io?

The software feels a bit too basic, and I find that making creative diagrams requires extra effort. Review collected by and hosted on G2.com.