Drata simplified the process of attaining the SOC 2 Type 2 and works well with integrations. Easy to use, easy implementation, Good Support, its used every day, and has good features. Review collected by and hosted on G2.com.

I wish it had more integrations as we have many Review collected by and hosted on G2.com.

The Interface and ease of use are two key things for me within DRATA along with the loads of features that are available. However, there is another aspect to it, which is the upgrades that are moved to the platform are quite quick and to the business needs. Review collected by and hosted on G2.com.

having access to more frameworks could be an option. limitation of connection that can be created if there are more than 2 apps used under same category. Review collected by and hosted on G2.com.

The platform, resources, and documentation are ok. Review collected by and hosted on G2.com.

Be aware of their salespeople who overpromise and underdeliver (they promised us a letter signed by their CSM director that we could show to our prospects, saying that we have started the process of getting a certification). Their sales handover to the CSM was horrible. A lot of confusion, multiple contacts, and very little clarity.

They are not "holding your hand" through the process as they sell it out to be. They are also not for startups as they brand themselves to be. Review collected by and hosted on G2.com.

Tracking and monitoring the controls and requirements to accomplish the targeted frameworks Review collected by and hosted on G2.com.

It takes some time to see the changes reflected in the application Review collected by and hosted on G2.com.

I primarily use Drata for training, which is extremely convenient for me. I really appreciate how it helps me stay on top of compliance, especially given how busy we are. The setup process was straightforward and easy when I initially installed it, which was a pleasant surprise. Additionally, Drata appears to effectively manage important functions like antivirus and hard drive encryption, which adds to its value. Overall, it operates better than I had initially expected, and I'm quite satisfied with its performance, as reflected in my high likelihood of recommending it to others. Review collected by and hosted on G2.com.

Nothing comes to mind right now. I've only been using it for about a year. Review collected by and hosted on G2.com.

When we were evaluating companies in this space, we had two goals: improve our Trust Center experience, and find a provider that had a reliable AI capability for questionnaire support. Since becoming a SafeBase customer, they have done both for us tremendously! Our customer experience has improve greatly by using their Trust Center technology, and our team is completing more questionnaires, more quickly with the help of their AI questionnaire assist. It also helps our employees that are not security experts find reliable information that they can pass onto their customers. Mary Wiley is our wondering CSM and is always helping us improve! Review collected by and hosted on G2.com.

They are VERY excited about new AI features when I feel they can still make improvements on the fundamentals of the product. I understand the need to innovate and provide customers with exciting capabilities, but I wish they'd work on perfecting key areas such as multi-product support, document management, and other areas that could use improvement still. Review collected by and hosted on G2.com.

I like how quickly Drata responded and how polite they were. It was also easy to contact customer support since the button was right at the top, and they responded immediately. Additionally, the initial setup of Drata was very easy for me. Review collected by and hosted on G2.com.

Nothing I can think of Review collected by and hosted on G2.com.

Ease of use, ease of implementation, ease of integration, Number of features, customer support. Review collected by and hosted on G2.com.

Support for on premise solutions and limitations on custom integration. Review collected by and hosted on G2.com.

Simple to use and get set up with the different connections to automate some of the controls. Good policy templates that passed our audit. Drata agent was simple to install across our devices and helped with the automation as well.

Advice on each control evidence was extremely useful to speed up evidence gathering.

Good recommendation for audit partner in the UK who specialised in earlier stage companies.

Support seems very good, even at the lower price tiers. Review collected by and hosted on G2.com.

There were a couple of additional policies that I would have liked some guidance on or basic examples of. The balance of integration audit partners is heavily to the US (to be expected) but would like some more options for UK / EU based providers in the future. Review collected by and hosted on G2.com.

Drata is very easy and intuitive to use, it saves a lot of intensive manual work, and we use if very frequently. The support is very responsive and fast, one of the best support teams we have dealt with. The implementation phase was also easy in terms of setting up the connections, integrations, and just kicking off the process. Drata supports a wide range of integrations too! Review collected by and hosted on G2.com.

Maybe one downside which is really specific is that there is no support for asset-based risk assessment, which is totally fine since there is a scenario-based risk assessment section that is well documented and supported and contains many features. Review collected by and hosted on G2.com.