DF
Dan F.
Senior Manager, IT Compliance, Audit & Risk
Small-Business (50 or fewer emp.)
"Easy to Use Trust Center That Clients Love"
5/5
What do you like best about Drata?

Very easy to use and have had great feedback on providing Trust Center to clients. Review collected by and hosted on G2.com.

What do you dislike about Drata?

Rare but occasional outages. Haven't received much info yet on the SafeBase transition. Review collected by and hosted on G2.com.

Response from Lizzie Higgins of Drata

We're glad to hear that you find Drata easy to use and that your clients love the Trust Center. We appreciate your feedback about SafeBase communication, and you'll be receiving more information soon about this transition quite soon. Of course you are welcome to reach out to our support team or your account team anytime as well if you'd like specific questions answered.

Thank you for sharing how Drata is solving the automation of attestation reports, questionnaires, and policy distribution for you and we look forward to our continued partnership.

Allen A.
AA
Allen A.
Director of Operations
"Centralizes Compliance Evidence, Needs Policy Sync"
3.5/5
What do you like best about Drata?

I like that Drata reminds us when to update and submit our evidence for the past 12 months. It's convenient to have one place to add all the evidence instead of having pieces stored in different locations. This organization makes it easier to refer back to the information submitted as evidence. The reminders are also helpful once the time to review the evidence is near. We have successfully integrated Drata with our other platforms like Office365, Jira, and Bitbucket. Review collected by and hosted on G2.com.

What do you dislike about Drata?

The audit option is a bit clunky as it's hard to differentiate who owns the control. In addition, we still need to double up on maintaining the policies. Once version in Drata and another soft copy we need to keep when it is required by our clients when we do proposals. Our Sales team will need access to the latest version. It took a while to fully understand what it did. Review collected by and hosted on G2.com.

Nick C.
NC
Nick C.
"Efficient Compliance Management, Needs More Reporting options"
4/5
What do you like best about Drata?

I like Drata's simple login UX which makes onboarding users easy since they just need to go to the login screen and sign in with Google. The reporting feature is decent and allows me to track how many people are yet to install the agent. I also appreciate the ease of installing the agent software. The initial setup was fairly good, with simple integration of Google Workspace and Atlassian, and even though the integration with Hibob (HRIS) took a bit longer, Drata support was helpful in resolving this by providing the necessary third-party integration docs. Review collected by and hosted on G2.com.

What do you dislike about Drata?

More reporting options would be useful. More granularity with filters is needed; for example, I can filter by non-compliant devices, but I can't filter by a single non-compliant device-related item like a screen lock. Also, scheduled and saved reports are a must, which is missing currently. The initial setup with certain integrations like HiBob (HRIS) took a little longer because the guide we followed ended up missing a few steps. Eventually, Drata support helped by finding the third-party integration docs and forwarding them to me. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Great Features but Mediocre UX"
4/5
What do you like best about Drata?

Drata has a big range of features and covers a lot of usecases for us. Also, the integrations that exist are relatively easy to integrate. Review collected by and hosted on G2.com.

What do you dislike about Drata?

There are two downsides to Drata, in my opinion:

1) User Experience

The UX of the product is okay, but it's not great. There are multiple smaller paper-cuts: The UI is overall a bit slow, frequently presenting loading spinners. Controls/Monitors have individual URLs, but unfortunately when shared they get removed. I.e. even if I send a colleague a link to a specific /control/123 they will get redirected to all controls instead of the specific one.

2) Integration Limitations

The default integrations that come with Drata are a bit limited, e.g. we still haven't been able to connect a vulnerability scanner into Drata, as it comes with 14 different options by default and we use none of them. That's always an issue with these integration platforms, but it's not clear to us yet how we could build a manual API integration for this feature. Review collected by and hosted on G2.com.

PP
Phil P.
"Streamlined PCI Management with Intuitive Ease"
5/5
What do you like best about Drata?

Drata has been incredibly easy to use—simple, intuitive, and very well designed. Their support has been outstanding. We were paired with an onboarding specialist who stayed with us for nine months during our first year and guided us all the way through completing our audit. Setting up Drata was straightforward, and the automated monitoring features worked well with just a bit of tuning for our environment. The workflows make it easy to manage controls, maneuver through the platform, and upload evidence. Overall, Drata has helped us stay extremely organized and efficient with our PCI compliance program. Review collected by and hosted on G2.com.

What do you dislike about Drata?

One area that could be improved is the level of detail provided within the control environment. Drata goes one or two layers deep, but for more complex compliance programs, it would be helpful if the platform went further into the nitty-gritty details. Another area is around certain automated monitoring features that rely on specific applications. Expanding support to a broader range of third-party tools would make the monitoring even more flexible and effective. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Seamless Setup You Can Set and Forget"
4.5/5
What do you like best about Drata?

It’s seamless: you install it, set it up, and then forget about it. It only bothers you when you actually have an action item. Review collected by and hosted on G2.com.

What do you dislike about Drata?

I haven't experienced anything worth mentioning Review collected by and hosted on G2.com.

Response from Lizzie Higgins of Drata

Thank you for the feedback! We are delighted to hear that we are helping to make security policy enforcement as effortless as possible for your team. Keep up the great work, and keep the feeback coming :)

Keith B.
KB
Keith B.
Interim IT and Security Lead
Mid-Market (51-1000 emp.)
"A seamless and reliable compliance automation platform, supported with an incredible CSM."
5/5
What do you like best about Drata?

As a relatively small organisation, Drata has truly been a game-changer for us. Without a large compliance team, we have still been able to make steady progress toward our compliance goals, thanks to the platform. Working alongside a responsive auditing partner, we found the initial implementation straightforward and easy to get started with. The automation features for evidence collection and continuous monitoring have saved us countless hours of manual effort. We rely on Drata daily to ensure that any issues are promptly reported to the appropriate team and resolved quickly. We also value how smoothly it integrates with our core tools, such as AWS, Microsoft 365, and Intune, and how it offers clear dashboards and guided workflows that make preparing for audits much less stressful. Review collected by and hosted on G2.com.

What do you dislike about Drata?

The only real negative we’ve experienced is that support can sometimes be slower than we would like to respond. However, this has been more than mitigated by our highly responsive Customer Success Manager, who has consistently gone above and beyond to keep us moving forward. Overall, this balance has meant issues never become blockers. I wouldn't hesitate to recommend Drata to any organization. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Drata Streamlined Our Policy and Vendor Management for Audit Readiness"
4/5
What do you like best about Drata?

We’ve had an incredibly positive experience with Drata. Implementing their platform has been a game-changer for our organization, especially when it comes to getting our policies, procedures, and vendor management processes structured and audit-ready.

Before Drata, many of our compliance-related documents lived in different places, and maintaining consistency across policies was time-consuming. Drata gave us a centralized, intuitive system to build, organize, and maintain our policies and procedures. The pre-built templates and automated reminders helped ensure nothing fell through the cracks, and version control made updates seamless. What used to take weeks of coordination is now streamlined into a clear, trackable workflow.

Vendor management has also improved dramatically. Drata’s vendor tracking and risk management features give us a single source of truth for all third-party relationships. We can easily monitor due diligence documentation, review timelines, and risk classifications without relying on scattered spreadsheets. This has not only strengthened our compliance posture but also given leadership better visibility into vendor risk. Review collected by and hosted on G2.com.

What do you dislike about Drata?

Overall, our experience with Drata has been very positive, particularly around vendor management, and policy management. However, one area where we’ve felt some limitations is client management. Review collected by and hosted on G2.com.

Response from Lizzie Higgins of Drata

Thank you so much for the feedback! Its incredible to hear that Drata has been so instrumental in improving your vendor management and policy programs. We love that you're able to see everything in a single source of truth, and know that all the right reviews, acknowledgements, and due diligence is getting completed by the right team at the right time.

Keep up the great work, and please feel free to reach out anytime (lizziehiggins@drata.com) if you need additional support when it comes to client management. Your partnership is deeply valued, and our teams are here for you. Thanks again!

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Clean, Intuitive, and Packed with the Key Features We Need"
4/5
What do you like best about Drata?

It's easy to use - clean, well-structured, and intuitive. It has all the key features we need without a lot of unnecessary junk to get in the way. Review collected by and hosted on G2.com.

What do you dislike about Drata?

I have few complaints about Drata. I do yearn to use it more heavily for our audit management needs, as well as expediting our security questionnaire processes. However, I see this as my own limitations in capacity to invest in understanding and building out those modules to make better use of the components that are already available. Review collected by and hosted on G2.com.

Response from Lizzie Higgins of Drata

We're thrilled to hear that you find Drata intuitive to use and that we are providing key features for your program, without adding noise. We are also so happy that Drata is enabling many of your GRC workflows, and are excited to partner with you as you explore other areas of the platform, embed Drata more deeply within your org, and maximize the value of Drata as we build trust together.

JF
Jason F.
Director of Information Security
Mid-Market (51-1000 emp.)
"Comprehensive Compliance Tools with Real-Time Monitoring"
5/5
What do you like best about Drata?

Drata has so many tools to help with policy creation and real-time compliance monitoring. It's more that just a GRC tool, it provides live data when policy, process, and assets fall out of compliance so you can quickly reign them back in. Review collected by and hosted on G2.com.

What do you dislike about Drata?

There have been issues with rolling out new features. Support responsiveness has slowed lately, especially after the introduction of the chatbot. Review collected by and hosted on G2.com.