--- title: Drata Reviews meta\_title: 'Drata Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1337 reviews by the users' company size, role or industry to find out how Drata works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 1337 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Cloud Security url: https://www.g2.com/categories/cloud-security --- ### Drata Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **exceptional customer support** from Drata, enhancing their compliance and security management experience. [(135 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1555417&qs=pros-and-cons#reviews) Users value the **intuitive design** of Drata, making setup and integration seamless and efficient for everyone. [(115 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1555163&qs=pros-and-cons#reviews) Users highlight the **automation of compliance monitoring** in Drata, significantly easing reporting processes and enhancing efficiency. [(109 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553193&qs=pros-and-cons#reviews) Users value the **time-saving automation** of Drata, streamlining compliance tasks and simplifying audits significantly. [(96 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553926&qs=pros-and-cons#reviews) Users value the **seamless integrations** of Drata, enhancing functionality by connecting various platforms effortlessly. [(89 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553273&qs=pros-and-cons#reviews) Users find Drata's **limited integrations** frustrating, wishing for broader support for third-party tools and self-hosted versions. [(43 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553638&qs=pros-and-cons#reviews) Users face **integration issues** with Drata, leading to a challenging transition and unexpected manual effort required. [(38 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1554031&qs=pros-and-cons#reviews) Users note that **configuration limitations** and complex transitions hinder a seamless experience with Drata. [(35 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1552892&qs=pros-and-cons#reviews) Users find the **lack of clarity** in Drata's UI can complicate the audit process and task management. [(28 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553522&qs=pros-and-cons#reviews) Users find the **UX confusing at times** , making it difficult to identify missing tasks and necessary fixes. [(22 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=2102379&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Drata ##### 1. Customer Support Users commend the **exceptional customer support** from Drata, enhancing their compliance and security management experience. [ See 135 mentions ](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1555417&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "Cost-effective solution" What do you like about Drata? Ease of use, ease of implementation, ease of integration, Number of features, customer support. ![Helen O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Helen O.") HO Helen O. Small-Business (50 or fewer emp.) 5.0/5 "Drata - one of my favourite systems to use :)" What do you like about Drata? Intuitive - you don't need to read a manual Was easy to implement New features added Great Customer Support during initial set up ##### 2. Ease of Use Users value the **intuitive design** of Drata, making setup and integration seamless and efficient for everyone. [ See 115 mentions ](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1555163&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "Cost-effective solution" What do you like about Drata? Ease of use, ease of implementation, ease of integration, Number of features, customer support. ![Helen O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Helen O.") HO Helen O. Small-Business (50 or fewer emp.) 5.0/5 "Drata - one of my favourite systems to use :)" What do you like about Drata? Intuitive - you don't need to read a manual Was easy to implement New features added Great Customer Support during initial set up ##### 3. Compliance Users highlight the **automation of compliance monitoring** in Drata, significantly easing reporting processes and enhancing efficiency. [ See 109 mentions ](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553193&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Outstanding for Security Compliance and Evidence Collection" What do you like about Drata? I like the most the ease of communication with auditors through the platform. I also like the ease of tracking Personnel compliance through Drata. ![Zeyd Taha C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zeyd Taha C.") ZC Zeyd Taha C. Small-Business (50 or fewer emp.) 4.5/5 "Great Compliance Tool with Room for Performance Improvement" What do you like about Drata? I really like the ease of use and the support that Drata provides, especially for a small team like ours. It's helpful to have a tool that works for u ##### 4. Time-saving Users value the **time-saving automation** of Drata, streamlining compliance tasks and simplifying audits significantly. [ See 96 mentions ](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553926&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "Cost-effective solution" What do you like about Drata? Ease of use, ease of implementation, ease of integration, Number of features, customer support. ![Helen O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Helen O.") HO Helen O. Small-Business (50 or fewer emp.) 5.0/5 "Drata - one of my favourite systems to use :)" What do you like about Drata? Intuitive - you don't need to read a manual Was easy to implement New features added Great Customer Support during initial set up ##### 5. Integrations Users value the **seamless integrations** of Drata, enhancing functionality by connecting various platforms effortlessly. [ See 89 mentions ](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553273&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "Cost-effective solution" What do you like about Drata? Ease of use, ease of implementation, ease of integration, Number of features, customer support. ![Jeremy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy M.") JM Jeremy M. Mid-Market (51-1000 emp.) 5.0/5 "Drata Made SOC 2 Type 2 Simple with Easy Setup and Strong Integrations" What do you like about Drata? Drata simplified the process of attaining the SOC 2 Type 2 and works well with integrations. Easy to use, easy implementation, Good Support, its use ### 5 Cons or Disadvantages of Drata ##### 1. Limited Integrations Users find Drata's **limited integrations** frustrating, wishing for broader support for third-party tools and self-hosted versions. [ See 43 mentions ](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553638&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "Cost-effective solution" What do you dislike about Drata? Support for on premise solutions and limitations on custom integration. ![Jeremy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy M.") JM Jeremy M. Mid-Market (51-1000 emp.) 5.0/5 "Drata Made SOC 2 Type 2 Simple with Easy Setup and Strong Integrations" What do you dislike about Drata? I wish it had more integrations as we have many ##### 2. Integration Issues Users face **integration issues** with Drata, leading to a challenging transition and unexpected manual effort required. [ See 38 mentions ](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1554031&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "Cost-effective solution" What do you dislike about Drata? Support for on premise solutions and limitations on custom integration. ![Jeremy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy M.") JM Jeremy M. Mid-Market (51-1000 emp.) 5.0/5 "Drata Made SOC 2 Type 2 Simple with Easy Setup and Strong Integrations" What do you dislike about Drata? I wish it had more integrations as we have many ##### 3. Improvements Needed Users note that **configuration limitations** and complex transitions hinder a seamless experience with Drata. [ See 35 mentions ](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1552892&qs=pros-and-cons#reviews) See Related User Reviews ![Helen O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Helen O.") HO Helen O. Small-Business (50 or fewer emp.) 5.0/5 "Drata - one of my favourite systems to use :)" What do you dislike about Drata? In the audit section there are a few tweaks that need to be made however I have no doubt the Drata team are on this ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Drata Streamlined Our Policy and Vendor Management for Audit Readiness" What do you dislike about Drata? Overall, our experience with Drata has been very positive, particularly around vendor management, and policy management. However, one area where we’ve ##### 4. Lack of Clarity Users find the **lack of clarity** in Drata's UI can complicate the audit process and task management. [ See 28 mentions ](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553522&qs=pros-and-cons#reviews) See Related User Reviews ![Sheldon J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheldon J.") SJ Sheldon J. Mid-Market (51-1000 emp.) 5.0/5 "SOC2 Compliance with a little help from our friends." What do you dislike about Drata? Clearly defined policy renewal steps should be given prior to renewal, simply renewing a policy without updates changes the version of the document eg ![Tim P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim P.") TP Tim P. Small-Business (50 or fewer emp.) 4.5/5 "Efficient Security Management with Robust Automation" What do you dislike about Drata? There's a few bits of clunky user flow - e.g. when a control is marked as 'not ready' it's not always clear why it's not ready. It would be better if ##### 5. UX Improvement Users find the **UX confusing at times** , making it difficult to identify missing tasks and necessary fixes. [ See 22 mentions ](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=2102379&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Drata Makes Continuous Audit Readiness Easy with Real-Time Compliance Visibility" What do you dislike about Drata? Sometimes the UI can feel overwhelming, and certain integrations or customizations require more manual effort than expected. ![Dan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan L.") DL Dan L. Small-Business (50 or fewer emp.) 5.0/5 "Clarity and support that has helped us grow" What do you dislike about Drata? I don't think there's anything I actively dislike. The help guides could probably be structured more clearly with subheadings/highlights, some of the ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") US Verified User in Staffing and Recruiting Small-Business (50 or fewer emp.) 4/29/2026 "Slick, Easy-to-Use Experience Across Mac App and Web" 3/5 What do you like best about Drata? Drata is easy to use, and the user experience is pretty slick in terms of the downloaded app for Mac and the web browser version as well Review collected by and hosted on G2.com. What do you dislike about Drata? What I didn't like about Rata sometimes the multi factor authentication email doesn't arrive on time. That's really frustrating because you keep on waiting. Review collected by and hosted on G2.com. What problems is Drata solving and how is that benefiting you? It is helping me stay compliant as far as security is concerned Review collected by and hosted on G2.com. Show More Response from Lizzie Higgins of Drata [Editedit](https://www.g2.com/survey_responses/drata-review-12716378/official_response/edit) Thanks so much for the honest feedback! We're delighted that you're enjoying the UI/UX of the platform and that its helping you stay compliant and prioritize security. It sounds like you've experienced some login issues - of course you can work with support@drata.com to resolve any open issues, but please feel free to reach out directly to myself (lizziehiggins@drata.com) or your account team if you're seeing anything recurring so we can escalate appropriately and get to the bottom of any root causes. Thanks again for the continued partnership! Current UserValidated ReviewerSource: Organic Review from User Profile ![Pradeep K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pradeep K.") PK Pradeep K. Sr Risk and Compliance Manager Mid-Market (51-1000 emp.) 8/18/2025 "Safebase Product Review" 4.5/5 What do you like best about Drata? The ease of securely sharing documentation—with audit trails and granular access controls for different sets of users—has significantly streamlined our process. It eliminated the need for back-and-forth emails, while offering clear visibility into key metrics such as number of views and downloads. I would recommend this solution without hesitation; it's a true value-add for any organization. The trust, support, and partnership we’ve experienced ensure that product-related queries are addressed quickly and effectively. I truly appreciate this strong, customer-centric culture. Review collected by and hosted on G2.com. What do you dislike about Drata? There are always certain thoughts that come into play and we wanted them as feature, especially when it comes to prioritizing them. However, what seems to be good in the context of Safebase—is a clear mechanism or option to mark these as feature requests is available although it takes time (high-priority) items that require immediate attention Review collected by and hosted on G2.com. What problems is Drata solving and how is that benefiting you? Lack of Centralized Trust Information: Solves the problem of scattered documentation by providing a single, centralized trust center. Inefficient Customer Trust Communication: Provides a transparent and automated way to share security posture, reducing back-and-forth emails. Time Delays in Sales Cycles Due to Security Approvals: Speeds up the sales process by proactively addressing customer security concerns upfront. No Visibility into Who Accessed Security Docs: Tracks who viewed or downloaded which documents, improving oversight and auditability. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RS Rahul S. 12/18/2025 "Transforms Compliance with Seamless Automation" 4/5 What do you like best about Drata? I really appreciate how Drata transforms compliance from a stressful, manual process into a seamless, automated system that runs in the background, keeping me continuously audit-ready without slowing down my business. I find it most powerful when paired with other tools in our compliance and security stack due to its wide integration, eliminating the need to manually bridge gaps. I also find the initial setup straightforward thanks to its guided onboarding and Quick Start process. Review collected by and hosted on G2.com. What do you dislike about Drata? The main areas where Drata could improve are around customization, integration depth, and cost. I love its automation but often find limitations when workflows get complex. Review collected by and hosted on G2.com. What problems is Drata solving and how is that benefiting you? Drata solves compliance issues by automating evidence collection, continuous monitoring, and policy management. It replaces manual, error-prone processes, keeping me audit-ready without slowing down my business. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite KW Kim W. Compliance Analyst Mid-Market (51-1000 emp.) 11/5/2025 "Outstanding Support and Partnership Make Compliance a Breeze" 5/5 What do you like best about Drata? The partnership and support we've received from our Drata team have been exceptional. Sierra Alvarez, our Customer Success Manager, and Christina from support have both consistently gone above and beyond to help me organize our SOC 2 controls and prepare for the audit. Their prompt responses and expertise made what could have been a complicated process much more manageable, and Sierra's collaborative approach has truly helped me stay on track and sane throughout. Review collected by and hosted on G2.com. What do you dislike about Drata? The SOC 2 control mapping and evidence alignment process seems tedious and time consuming, the platform is powerful, but it could benefit from more streamlned control mapping and control reassignments. Review collected by and hosted on G2.com. What problems is Drata solving and how is that benefiting you? Drata is streamlining and automating many aspects of our SOC 2 framework, which helps minimize the risk of human error and provides QuikQ with greater confidence that our controls stay compliant and ready for audits. This will also save us a significant amount of time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Amanda S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda S.") AS Amanda S. 10/31/2025 "Robust Compliance Tool with a Steep Learning Curve" 4.5/5 What do you like best about Drata? I find Drata extremely useful for complete document organization, alerts, compliance, and security across the board. The alert system stands out for its ability to integrate with tools like Slack and Linear, which enhances my workflow seamlessly. I also appreciate the templates for policies and recommendations that Drata makes; they provide valuable guidance and save me time in setting up our compliance processes. What truly sets Drata apart is the extraordinarily helpful support from Alex Hamilton and Tina, who are patient and knowledgeable, assisting me in learning how to optimize and best use Drata. As I become more familiar with the system, I'm increasingly able to leverage its full potential, which is a significant factor in my decision to continue using and considering repurchasing Drata. The combination of these features and the excellent customer support makes Drata an invaluable tool for me and my organization. Review collected by and hosted on G2.com. What do you dislike about Drata? {"I find the initial setup of Drata very difficult, and I felt a lack of sufficient onboarding support.","I'm also frustrated by the extensive knowledge required to effectively use Drata. I wish there were more accessible and responsive chat support, similar to the experience I have with Gusto, to quickly answer questions.","I believe Drata would benefit from having chat support available 24/7 to address issues and learning curves more efficiently."} Review collected by and hosted on G2.com. What problems is Drata solving and how is that benefiting you? Drata organizes documents, provides alerts, aids compliance and security. It integrates well with our tools and offers policy templates and recommendations, enhancing our compliance efficiency. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Lei C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lei C.") LC Lei C. 1/9/2026 "Effortless Compliance, User-Friendly Interface" 4.5/5 What do you like best about Drata? I find Drata to be a really effective tool for company compliance, and I don't see any reason to use another or change it. It's overall very easy to navigate, and the interface is not complicated, which is good for those using it for the first time. Review collected by and hosted on G2.com. What do you dislike about Drata? I wish there was an option where we didn't have to manually provide evidence if there's already a connection with our HR platform. The sync with Rippling isn't too much of an issue, but it could be improved. Review collected by and hosted on G2.com. What problems is Drata solving and how is that benefiting you? Drata is an effective tool for company compliance. I find it easy to navigate, with a simple interface suitable for first-time users, making it unnecessary to switch to another tool. Review collected by and hosted on G2.com. Show More Response from Lizzie Higgins of Drata [Editedit](https://www.g2.com/survey_responses/drata-review-12194636/official_response/edit) Hello Lei! Thank you for sharing your positive experience with Drata. We're pleased to hear that you find it easy to navigate and user-friendly. We understand your feedback about HR evidence and the sync with Rippling, and will surface to the correct product teams. We look forward to the continued partnership, and would love for you to keep the feedback coming! Thanks again :) Validated ReviewerIncentivizedSource: Seller invite ![Baron S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Baron S.") BS Baron S. Director of Software Architecture 12/11/2025 "Simplifies SOC 2 Compliance with Ease" 4.5/5 What do you like best about Drata? I like that Drata is easy to use and has great customer service. The evidence library is the feature we use the most, as it plays a big part in our SOC 2 compliance efforts, and it integrates with other features well. Drata itself was very easy to set up and continues to be easy to use, even though there was a learning curve because we were new to SOC 2 compliance. Review collected by and hosted on G2.com. What do you dislike about Drata? It seems that the automated testing is what gives us the most problems. At least once a year, there's kind of a significant problem with the automated testing that requires interaction with their support team. Review collected by and hosted on G2.com. What problems is Drata solving and how is that benefiting you? I use Drata to navigate the complexities of SOC 2 compliance, like implementing controls, creating policies, doing automated testing, and managing risks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Dan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan V.") DV Dan V. Head of Security and Business Systems Small-Business (50 or fewer emp.) 8/13/2025 "The Document and Security solution for companies that just want it done and done right." 5/5 What do you like best about Drata? Drata makes creating policies and following frameworks easy and straight forward. Security is necessary at all companies now and so many companies are trying to re-invent the wheel. Why? Drata gives you what you need to pass your audits and do it right, without trying to re-invent what security is. Its a one stop shop for security professionals to keep their companies in the green in all senses of the word. We will continue to use Drata and it will enable us to grow without worrying about if we are doing it right. We know we are because we use Drata. Review collected by and hosted on G2.com. What do you dislike about Drata? I wish there were even easier way to fill out the templates for the policies. Allow more boxes to fill in the "stuff" that matters to your company. Review collected by and hosted on G2.com. What problems is Drata solving and how is that benefiting you? We are a small shop and we don't have extra money for all the bells and whistles that other companies want to sell you. However, that didnt' matter with Drata, we are able to monitor our users devices for security and compliance, while also doing User access reviews, and sending out our vendor surveys so we can stay in complaince. All from a single pane of glass. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Gabriel Hernando F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriel Hernando F.") GF Gabriel Hernando F. Data Analyst Small-Business (50 or fewer emp.) 4/30/2026 "Easy-to-Use Interface That Simplifies Ecosystem Configuration" 5/5 What do you like best about Drata? The easiness of the interface, and how everything is align so you can configure you entire ecosystem with such ease Review collected by and hosted on G2.com. What do you dislike about Drata? That the inventory section could make some improvements so i can track hardware on real time Review collected by and hosted on G2.com. What problems is Drata solving and how is that benefiting you? Is a platform that allows you to certify on any standard that you desire for your company (HIPPA, SOC, ISO 27001, etc) Review collected by and hosted on G2.com. Show More Response from Lizzie Higgins of Drata [Editedit](https://www.g2.com/survey_responses/drata-review-12724731/official_response/edit) Hi Gabriel - Thanks so much for the feedback! We're so glad to hear that you're finding Drata's UI easy to use and that its helping your team to simplify your GRC ecosystem configurations. We'll also be sure to keep your feedback about the asset inventory in mind as we continue to enhance the platform. Thank you for the continued partnership! Validated ReviewerIncentivizedSource: G2 invite ![Joellene B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joellene B.") JB Joellene B. Sr. GRC Analyst Mid-Market (51-1000 emp.) 8/6/2025 "Helpful and responsive" 4.5/5 What do you like best about Drata? SafeBase continues to be one of my favorite platforms to use on a daily basis. Its suite of tools—AIQA, the Knowledge Base, and the Security Portal—provides significant value to our customers and our internal teams alike. On top of that, the support from the SafeBase team has always been exceptional. Crystal Culver, our Customer Success contact, has been instrumental in our success with the platform. She is consistently helpful, highly responsive, and always in the loop on internal updates—whether it's new features, tools, or upgrades to existing tools. I particularly appreciate her efforts in getting us early access to beta programs that are relevant to our needs. Her proactive communication and expertise make it seem like we are the most important customer in SafeBase's book of business. Review collected by and hosted on G2.com. What do you dislike about Drata? I wouldn't call it a dislike; however, it would be helpful to have a way to send documents within the portal to a customer contact as PDF's that are watermarked for their specific company when there is apprehension to logging into a portal. Review collected by and hosted on G2.com. What problems is Drata solving and how is that benefiting you? SafeBase has been instrumental in centralizing the documentation that our customers and prospects frequently request during contract negotiations and renewals. The Knowledge Base feature streamlines our workflow by storing and surfacing responses to commonly asked questions, significantly reducing the time spent on repetitive tasks. As a small team, we’ve found the AIQA tool especially valuable—it continues to evolve and has meaningfully accelerated the completion of our security questionnaires from start to finish. Review collected by and hosted on G2.com. 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