--- title: Drata Reviews meta\_title: 'Drata Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1336 reviews by the users' company size, role or industry to find out how Drata works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 1336 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Cloud Security url: https://www.g2.com/categories/cloud-security ---

### Drata Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the **exceptional customer support** from Drata, enhancing their compliance and security management experience. [(135 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1555417&qs=pros-and-cons#reviews)

Users value the **intuitive design** of Drata, making setup and integration seamless and efficient for everyone. [(115 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1555163&qs=pros-and-cons#reviews)

Users highlight the **automation of compliance monitoring** in Drata, significantly easing reporting processes and enhancing efficiency. [(109 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553193&qs=pros-and-cons#reviews)

Users value the **time-saving automation** of Drata, streamlining compliance tasks and simplifying audits significantly. [(96 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553926&qs=pros-and-cons#reviews)

Users value the **seamless integrations** of Drata, enhancing functionality by connecting various platforms effortlessly. [(89 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553273&qs=pros-and-cons#reviews)

Users find Drata's **limited integrations** frustrating, wishing for broader support for third-party tools and self-hosted versions. [(43 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553638&qs=pros-and-cons#reviews)

Users face **integration issues** with Drata, leading to a challenging transition and unexpected manual effort required. [(38 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1554031&qs=pros-and-cons#reviews)

Users note that **configuration limitations** and complex transitions hinder a seamless experience with Drata. [(35 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1552892&qs=pros-and-cons#reviews)

Users find the **lack of clarity** in Drata's UI can complicate the audit process and task management. [(28 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553522&qs=pros-and-cons#reviews)

Users find the **UX confusing at times** , making it difficult to identify missing tasks and necessary fixes. [(22 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=2102379&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Drata

##### 1. Customer Support

Users commend the **exceptional customer support** from Drata, enhancing their compliance and security management experience.
[
See 135 mentions
](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1555417&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Cost-effective solution"

What do you like about Drata?

Ease of use, ease of implementation, ease of integration, Number of features, customer support.

 ![Helen O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Helen O.")
HO

Helen O.

Small-Business (50 or fewer emp.)

5.0/5

"Drata - one of my favourite systems to use :)"

What do you like about Drata?

Intuitive - you don't need to read a manual Was easy to implement New features added Great Customer Support during initial set up

##### 2. Ease of Use

Users value the **intuitive design** of Drata, making setup and integration seamless and efficient for everyone.
[
See 115 mentions
](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1555163&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Cost-effective solution"

What do you like about Drata?

Ease of use, ease of implementation, ease of integration, Number of features, customer support.

 ![Helen O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Helen O.")
HO

Helen O.

Small-Business (50 or fewer emp.)

5.0/5

"Drata - one of my favourite systems to use :)"

What do you like about Drata?

Intuitive - you don't need to read a manual Was easy to implement New features added Great Customer Support during initial set up

##### 3. Compliance

Users highlight the **automation of compliance monitoring** in Drata, significantly easing reporting processes and enhancing efficiency.
[
See 109 mentions
](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553193&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Outstanding for Security Compliance and Evidence Collection"

What do you like about Drata?

I like the most the ease of communication with auditors through the platform. I also like the ease of tracking Personnel compliance through Drata.

 ![Zeyd Taha C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zeyd Taha C.")
ZC

Zeyd Taha C.

Small-Business (50 or fewer emp.)

4.5/5

"Great Compliance Tool with Room for Performance Improvement"

What do you like about Drata?

I really like the ease of use and the support that Drata provides, especially for a small team like ours. It's helpful to have a tool that works for u

##### 4. Time-saving

Users value the **time-saving automation** of Drata, streamlining compliance tasks and simplifying audits significantly.
[
See 96 mentions
](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553926&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Cost-effective solution"

What do you like about Drata?

Ease of use, ease of implementation, ease of integration, Number of features, customer support.

 ![Helen O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Helen O.")
HO

Helen O.

Small-Business (50 or fewer emp.)

5.0/5

"Drata - one of my favourite systems to use :)"

What do you like about Drata?

Intuitive - you don't need to read a manual Was easy to implement New features added Great Customer Support during initial set up

##### 5. Integrations

Users value the **seamless integrations** of Drata, enhancing functionality by connecting various platforms effortlessly.
[
See 89 mentions
](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553273&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Cost-effective solution"

What do you like about Drata?

Ease of use, ease of implementation, ease of integration, Number of features, customer support.

 ![Jeremy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy M.")
JM

Jeremy M.

Mid-Market (51-1000 emp.)

5.0/5

"Drata Made SOC 2 Type 2 Simple with Easy Setup and Strong Integrations"

What do you like about Drata?

Drata simplified the process of attaining the SOC 2 Type 2 and works well with integrations. Easy to use, easy implementation, Good Support, its use

### 5 Cons or Disadvantages of Drata

##### 1. Limited Integrations

Users find Drata's **limited integrations** frustrating, wishing for broader support for third-party tools and self-hosted versions.
[
See 43 mentions
](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553638&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Cost-effective solution"

What do you dislike about Drata?

Support for on premise solutions and limitations on custom integration.

 ![Jeremy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy M.")
JM

Jeremy M.

Mid-Market (51-1000 emp.)

5.0/5

"Drata Made SOC 2 Type 2 Simple with Easy Setup and Strong Integrations"

What do you dislike about Drata?

I wish it had more integrations as we have many

##### 2. Integration Issues

Users face **integration issues** with Drata, leading to a challenging transition and unexpected manual effort required.
[
See 38 mentions
](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1554031&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Cost-effective solution"

What do you dislike about Drata?

Support for on premise solutions and limitations on custom integration.

 ![Jeremy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy M.")
JM

Jeremy M.

Mid-Market (51-1000 emp.)

5.0/5

"Drata Made SOC 2 Type 2 Simple with Easy Setup and Strong Integrations"

What do you dislike about Drata?

I wish it had more integrations as we have many

##### 3. Improvements Needed

Users note that **configuration limitations** and complex transitions hinder a seamless experience with Drata.
[
See 35 mentions
](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1552892&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Helen O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Helen O.")
HO

Helen O.

Small-Business (50 or fewer emp.)

5.0/5

"Drata - one of my favourite systems to use :)"

What do you dislike about Drata?

In the audit section there are a few tweaks that need to be made however I have no doubt the Drata team are on this

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Drata Streamlined Our Policy and Vendor Management for Audit Readiness"

What do you dislike about Drata?

Overall, our experience with Drata has been very positive, particularly around vendor management, and policy management. However, one area where we’ve

##### 4. Lack of Clarity

Users find the **lack of clarity** in Drata's UI can complicate the audit process and task management.
[
See 28 mentions
](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553522&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Sheldon J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheldon J.")
SJ

Sheldon J.

Mid-Market (51-1000 emp.)

5.0/5

"SOC2 Compliance with a little help from our friends."

What do you dislike about Drata?

Clearly defined policy renewal steps should be given prior to renewal, simply renewing a policy without updates changes the version of the document eg

 ![Tim P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim P.")
TP

Tim P.

Small-Business (50 or fewer emp.)

4.5/5

"Efficient Security Management with Robust Automation"

What do you dislike about Drata?

There's a few bits of clunky user flow - e.g. when a control is marked as 'not ready' it's not always clear why it's not ready. It would be better if

##### 5. UX Improvement

Users find the **UX confusing at times** , making it difficult to identify missing tasks and necessary fixes.
[
See 22 mentions
](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=2102379&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Drata Makes Continuous Audit Readiness Easy with Real-Time Compliance Visibility"

What do you dislike about Drata?

Sometimes the UI can feel overwhelming, and certain integrations or customizations require more manual effort than expected.

 ![Dan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan L.")
DL

Dan L.

Small-Business (50 or fewer emp.)

5.0/5

"Clarity and support that has helped us grow"

What do you dislike about Drata?

I don't think there's anything I actively dislike. The help guides could probably be structured more clearly with subheadings/highlights, some of the

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

3/9/2026

"Expect things to break all the time silently"

0/5

What do you like best about Drata?

Comes with a Drata Trust Center that's relatively easy to manage. That's pretty much the only thing that hasn't broken on me this past year. Review collected by and hosted on G2.com.

What do you dislike about Drata?

Drata seems to have major breakage on what seems to be a monthly basis.

- MDM integration is currently broken

- Audit hub messages from auditors are currently broken

- Using a custom framework, only your auditors can create the controls (and control mappings in the audit hub vs what's in your view of the custom framework are not kept in sync)

I've reached the point where I'm running audits outside of Drata because Drata is so broken.

Customer Service seems to have taken a major step back in quality. I've been advised at least twice to make dangerous changes that each time broke my Drata instance (Google, HRIS). Review collected by and hosted on G2.com.

What problems is Drata solving and how is that benefiting you?

Their Trust Center does give me a way to manage showing our compliance documents under NDA to prospects and customers. Review collected by and hosted on G2.com.

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Response from Ashley Hyman of Drata

[Editedit](https://www.g2.com/survey_responses/drata-review-12456603/official_response/edit)

Thank you so much for taking the time to provide your feedback. While difficult to hear, your feedback is important to us, and we’d like the opportunity to address directly with you.

It sounds like you’ve dealt with repeated problems across important parts of the product, and that’s clearly eroded your trust in us. While this is not representative of the experience most Drata customers have, I want to apologize on behalf of the entire Drata team - this is not the way we strive to support the customers who place their trust in us.

I have already shared this feedback with our internal teams, but would love to connect with you so we can gather additional details and dig into this further. Our goal is to support you to resolution. Please reach out to me directly at ashley@drata.com to set up time to connect, and I’ll ensure we pull in our top experts to address your concerns.

Sincerely,

Ashley Hyman

VP of Customer Experience

Current UserValidated ReviewerSource: Organic

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
EC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

4/30/2026

"Comprehensive Alerts and Excellent Support—Key to Passing Our SOC 2 Audit"

4.5/5

What do you like best about Drata?

Comprehensive alerts on tasks and status pf controls. Could not have passed SOC2 audit without Drata. Initial onboarding was difficult as the platform is not intuitive, especially for folks new to the CRG arena. Good documention but not easy to formulate searches as a newbie. Review collected by and hosted on G2.com.

What do you dislike about Drata?

Usage is not intuitive, UI is OK

Support is excellent Review collected by and hosted on G2.com.

What problems is Drata solving and how is that benefiting you?

Prior to utilizing the platform we had not idea as to the work necessary to become SOC2 certified.

It took a while to understand the the template policies were just that, templates. I suggest an onboarding specialist work with folks new to the platform in designing a customized workflow and how policies, controls and evidence relate to each other.

There is a plethora of documentation which is pretty good Review collected by and hosted on G2.com.

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Response from Lizzie Higgins of Drata

[Editedit](https://www.g2.com/survey_responses/drata-review-12725068/official_response/edit)

Thank you so much for sharing your experience with Drata. We're pleased to hear that our comprehensive alerts and excellent support were instrumental as you completed your SOC 2 audit process. We'd love to hear more details about the challenges you had with the UI and onboarding process, so we can ensure the particulars make it to the right team for review. Feel free to email me at lizziehiggins@drata.com with any specific feedback, or to set up time to chat! Thanks again!

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Sheldon J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheldon J.")
SJ

Sheldon J.

Director, Information Technology

Mid-Market (51-1000 emp.)

2/19/2026

"SOC2 Compliance with a little help from our friends."

5/5

What do you like best about Drata?

What I like best is the Integration with MS365, CERTN, Defender, Meraki ect. the automation makes it easier to manage several endpoints and users. Review collected by and hosted on G2.com.

What do you dislike about Drata?

Clearly defined policy renewal steps should be given prior to renewal, simply renewing a policy without updates changes the version of the document eg: 1.1, 1.2 and the tables inside don't reflect the changes. there's no point in doing the renew without updates as the table below has not reflected the version change. Review collected by and hosted on G2.com.

What problems is Drata solving and how is that benefiting you?

We required SOC2TII to continue doing business with our banking partners. It was critical that we chose a partner who can best help us acheive this in a timely and effective manner. Drata has been a great partner to help us do that. Review collected by and hosted on G2.com.

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Response from Lizzie Higgins of Drata

[Editedit](https://www.g2.com/survey_responses/drata-review-12383764/official_response/edit)

Thank you so much for the insightful feedback! We're happy to hear that Drata's wide variety of integrations have enabled automation that makes things easier to manage for you and your team. We're so glad to be partnering with you and helping you to run an effective and efficient compliance program which enables your business to grow!

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet")
AI

Verified User in Internet

Small-Business (50 or fewer emp.)

5/28/2026

"Clear, Concise Compliance Playbook That Keeps Evidence Organized"

4.5/5

What do you like best about Drata?

My favorite part of using Drata is that it provides a clear, concise playbook to work off of when I am going about organizing my evidence for my compliance framework. Review collected by and hosted on G2.com.

What do you dislike about Drata?

The user interface is not always as intuitive as it could be. There are times when I am not sure where to find what I am looking for even after using the site off and on for over a year. Review collected by and hosted on G2.com.

What problems is Drata solving and how is that benefiting you?

Before Drata we were largely having to guess about the criteria needed to meet the requirements for our compliance framework. With Drata we have a clear outline and guidance on what those requirements are and how to satisfy them. Review collected by and hosted on G2.com.

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Response from Lizzie Higgins of Drata

[Editedit](https://www.g2.com/survey_responses/drata-review-12887764/official_response/edit)

Thanks so much for the feedback! It's great to hear that Drata has provided you with clear and concise playbook for meeting compliance requirements, and that you're not playing a guessing game for compliance criteria anymore. We appreciate the UI feedback and will surface to the team internally. Keep up the great work!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Eric L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric L.")
EL

Eric L.

Security Engnieer

Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

1/15/2025

"Drata: Simplifying Your Compliance Journey"

4.5/5

What do you like best about Drata?

Drata supports the most common compliance frameworks. It effectively translates compliance requirements into readable control items. Each control item consists of a set of tests that are defined with clear specifications. For example, if an organization wants to adhere to the compliance NIST CSF, personnel responsible for achieving compliance simply focus on the control items of target compliance that Drata organized. Some tests can be shared across multiple compliance frameworks! It is easier for them to implement other compliances more efficiently in the future. Secondly, the most impressive design is the capability of automated evidence collection. With easy configuration on integrations to popular platforms, it can save effort when collecting the evidence of control items. To manage the overall readiness of compliance continuously, Drata provides efficient monitoring of controls, the status of tests, and the integrity of essential evidence. It provides users with real-time status and benchmarks in the dashboard. That helps internal or external auditors to track progress, identify gaps, and demonstrate compliance to key stakeholders. Finally, when I was new to Drata in the beginning, the Drata support team consistently delivered effective solutions to customer issues. The experience of customer support really touched my heart. Review collected by and hosted on G2.com.

What do you dislike about Drata?

The automated evidence-collection feature is a very productive design. However, it has both pros and cons. The limitations on integrations may become a burden if the target platform is not on the support list. Another thing that needs to be improved is the instructions for fixing the failed/error tests. Sometimes, I can not directly understand the root cause of the failed test. I hope the error information or solution instructions become more transparent or readable. Review collected by and hosted on G2.com.

What problems is Drata solving and how is that benefiting you?

Readiness status: make the estimation on the progress of compliance adherence easier and more readable.

Continuous monitoring: easy to track progress and identify gaps, minimize the risk of non-compliance and reduces the likelihood of costly audit findings.

Automation on evidence: Drata automates many of the manual tasks associated with compliance, frees up valuable resource for the security team and product teams Review collected by and hosted on G2.com.

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12/14/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security")
TC

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

6/8/2026

"Simple, Straightforward Design with Engaging Gamification"

5/5

What do you like best about Drata?

Simple & straight forward design. Easy to understand what I need to do. And what's my responsibility. Easy to sign and consume info. I like the gamification as well. Review collected by and hosted on G2.com.

What do you dislike about Drata?

Sometimes it's difficult to understand just how much signatures one need to go through, it's duteous and tiring to go over paper works- especailly important ones. So I'd have loved to have a AI summary or maybe highlighting of certain areas that I would need to focus on. Review collected by and hosted on G2.com.

What problems is Drata solving and how is that benefiting you?

Solving managing the security tasks - set by our CISO and making sure everyone signed all the relevant paperwork. Team accountablility Review collected by and hosted on G2.com.

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Response from Lizzie Higgins of Drata

[Editedit](https://www.g2.com/survey_responses/drata-review-12932188/official_response/edit)

Hi there! Thank you so much for the feedback! We're glad to hear that you find our design simple and straightforward, and that you appreciate the gamification aspect. We like that too! We appreciate your feedback about the review of documentation being tedious, and will keep it in consideration for future improvements and AI features. Thank you for sharing your experience with us!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Marc M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marc M.")
MM

Marc M.

System Architect

Small-Business (50 or fewer emp.)

7/28/2026

"Compliance with Drata"

5/5

What do you like best about Drata?

I feel like it's well organized. Also includes corporate documentation. That is a big help. Review collected by and hosted on G2.com.

What do you dislike about Drata?

There is a lot in there. Sometimes it's hard to find things. Review collected by and hosted on G2.com.

What problems is Drata solving and how is that benefiting you?

We're using it for SOCII and HIPAA compliance. Review collected by and hosted on G2.com.

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Response from Lizzie Higgins of Drata

[Editedit](https://www.g2.com/survey_responses/drata-review-13173434/official_response/edit)

Hi Marc! Thank you for sharing your thoughts. We're pleased to hear that Drata is assisting with your SOC 2 and HIPAA compliance needs. We appreciate the feedback around navigation, and will surface to our UI/UX team for you. We'll continue improving and ensuring that you can find everything you need to be successful in your programs. Keep the feedback coming, and keep up the great work!

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Translation and Localization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Translation and Localization")
AT

Verified User in Translation and Localization

Mid-Market (51-1000 emp.)

1/21/2025

"Simplifies Auditing with Minimal Effort"

5/5

What do you like best about Drata?

I like the graphical interface of Drata. It's fairly easy to use, and after using it for a while, it becomes very easy. You can quickly look at various areas, from monitoring to pass and fail metrics, and risk assessment and assets. It's just easy to move around and understand where you're at and what you're doing. It breaks everything down simply in front of me, so I can see what's been done and what needs to be done without getting overwhelmed. The initial setup was fairly easy, with the majority of everything going smoothly, and I needed minimal assistance to get set up and running. I'm very happy and impressed with the product overall. Review collected by and hosted on G2.com.

What do you dislike about Drata?

Sometimes scrolling is a bit of an issue for me if I have a smaller monitor. There can be up to three slide bars on the right-hand side, and I have to move the page to go through a longer list. Review collected by and hosted on G2.com.

What problems is Drata solving and how is that benefiting you?

Drata helps our small company with SOC 2 Type 2 attestation, clarifying steps for auditing and certifications, and tracking progress efficiently. Review collected by and hosted on G2.com.

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2/19/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet")
AI

Verified User in Internet

Mid-Market (51-1000 emp.)

5/18/2026

"Continuous compliance that turns audits into a non-event"

3.5/5

What do you like best about Drata?

The continuous compliance monitoring is the standout, automated evidence collection from AWS, GitHub, and HR tools means SOC2 audits stop being a fire drill. The control dashboard gives a clear real-time view of what's passing, failing, or drifting. Review collected by and hosted on G2.com.

What do you dislike about Drata?

Initial setup and integration tuning takes effort, and some automated checks produce false positives that need manual review. Pricing scales quickly as you add frameworks or users. Review collected by and hosted on G2.com.

What problems is Drata solving and how is that benefiting you?

It turns SOC2 (and other frameworks) from a once-a-year scramble into a continuous, automated process. Evidence is collected on its own, policies are versioned, and personnel onboarding/offboarding is tracked — which means audits become a review instead of a rebuild. Review collected by and hosted on G2.com.

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Response from Lizzie Higgins of Drata

[Editedit](https://www.g2.com/survey_responses/drata-review-12828428/official_response/edit)

Thank you so much for the transparent feedback! We are delighted to hear that using Drata has helped your team move from fire drill audits to consistent and continuous reviews with clear visibility and automated evidence collection. Our team also appreciates the feedback on the setup effort and automated tests, and if there are any specific examples you'd like to share or raise to our product team, feel free to reach out anytime (lizziehiggins@drata.com).

Thanks again, and keep up the great work!

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Heather R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather R.")
HR

Heather R.

C

Small-Business (50 or fewer emp.)

12/30/2025

"Exceptional Security and Customer Service"

5/5

What do you like best about Drata?

I like that Drata is easy to use, and I feel confident that everything is safe and secure when I store my information. I appreciate that I can just click into it whenever I need to. The support I receive is fast and efficient. It's very fast and efficient overall. Installing Drata was extremely easy; the instructions were simple, and it was ready to go right after downloading. The customer service is exceptional. Review collected by and hosted on G2.com.

What do you dislike about Drata?

I can't think of anything that I dislike about Drata. I found it so simple to install based on the instructions that were sent to me from my IT team. Review collected by and hosted on G2.com.

What problems is Drata solving and how is that benefiting you?

Drata helps us avoid any kind of security breaches, ensuring everything is safe so we don't have to worry about our computers. Review collected by and hosted on G2.com.

Show More

Response from Lizzie Higgins of Drata

[Editedit](https://www.g2.com/survey_responses/drata-review-12164049/official_response/edit)

Hi Heather! We're thrilled to hear that you find Drata easy to use and that you have confidence in the security of your information. Our team is dedicated to providing fast and efficient support, and we're glad to hear that you've had a positive experience with our customer service. Thank you for choosing Drata!

1/21/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

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