--- title: Drata Reviews meta\_title: 'Drata Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1337 reviews by the users' company size, role or industry to find out how Drata works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 1337 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Cloud Security url: https://www.g2.com/categories/cloud-security --- ### Drata Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **exceptional customer support** from Drata, enhancing their compliance and security management experience. [(135 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1555417&qs=pros-and-cons#reviews) Users value the **intuitive design** of Drata, making setup and integration seamless and efficient for everyone. [(115 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1555163&qs=pros-and-cons#reviews) Users highlight the **automation of compliance monitoring** in Drata, significantly easing reporting processes and enhancing efficiency. [(109 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553193&qs=pros-and-cons#reviews) Users value the **time-saving automation** of Drata, streamlining compliance tasks and simplifying audits significantly. [(96 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553926&qs=pros-and-cons#reviews) Users value the **seamless integrations** of Drata, enhancing functionality by connecting various platforms effortlessly. [(89 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553273&qs=pros-and-cons#reviews) Users find Drata's **limited integrations** frustrating, wishing for broader support for third-party tools and self-hosted versions. [(43 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553638&qs=pros-and-cons#reviews) Users face **integration issues** with Drata, leading to a challenging transition and unexpected manual effort required. [(38 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1554031&qs=pros-and-cons#reviews) Users note that **configuration limitations** and complex transitions hinder a seamless experience with Drata. [(35 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1552892&qs=pros-and-cons#reviews) Users find the **lack of clarity** in Drata's UI can complicate the audit process and task management. [(28 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553522&qs=pros-and-cons#reviews) Users find the **UX confusing at times** , making it difficult to identify missing tasks and necessary fixes. [(22 mentions)](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=2102379&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Drata ##### 1. Customer Support Users commend the **exceptional customer support** from Drata, enhancing their compliance and security management experience. [ See 135 mentions ](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1555417&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "Cost-effective solution" What do you like about Drata? Ease of use, ease of implementation, ease of integration, Number of features, customer support. ![Helen O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Helen O.") HO Helen O. Small-Business (50 or fewer emp.) 5.0/5 "Drata - one of my favourite systems to use :)" What do you like about Drata? Intuitive - you don't need to read a manual Was easy to implement New features added Great Customer Support during initial set up ##### 2. Ease of Use Users value the **intuitive design** of Drata, making setup and integration seamless and efficient for everyone. [ See 115 mentions ](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1555163&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "Cost-effective solution" What do you like about Drata? Ease of use, ease of implementation, ease of integration, Number of features, customer support. ![Helen O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Helen O.") HO Helen O. Small-Business (50 or fewer emp.) 5.0/5 "Drata - one of my favourite systems to use :)" What do you like about Drata? Intuitive - you don't need to read a manual Was easy to implement New features added Great Customer Support during initial set up ##### 3. Compliance Users highlight the **automation of compliance monitoring** in Drata, significantly easing reporting processes and enhancing efficiency. [ See 109 mentions ](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553193&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Outstanding for Security Compliance and Evidence Collection" What do you like about Drata? I like the most the ease of communication with auditors through the platform. I also like the ease of tracking Personnel compliance through Drata. ![Zeyd Taha C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zeyd Taha C.") ZC Zeyd Taha C. Small-Business (50 or fewer emp.) 4.5/5 "Great Compliance Tool with Room for Performance Improvement" What do you like about Drata? I really like the ease of use and the support that Drata provides, especially for a small team like ours. It's helpful to have a tool that works for u ##### 4. Time-saving Users value the **time-saving automation** of Drata, streamlining compliance tasks and simplifying audits significantly. [ See 96 mentions ](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553926&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "Cost-effective solution" What do you like about Drata? Ease of use, ease of implementation, ease of integration, Number of features, customer support. ![Helen O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Helen O.") HO Helen O. Small-Business (50 or fewer emp.) 5.0/5 "Drata - one of my favourite systems to use :)" What do you like about Drata? Intuitive - you don't need to read a manual Was easy to implement New features added Great Customer Support during initial set up ##### 5. Integrations Users value the **seamless integrations** of Drata, enhancing functionality by connecting various platforms effortlessly. [ See 89 mentions ](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553273&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "Cost-effective solution" What do you like about Drata? Ease of use, ease of implementation, ease of integration, Number of features, customer support. ![Jeremy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy M.") JM Jeremy M. Mid-Market (51-1000 emp.) 5.0/5 "Drata Made SOC 2 Type 2 Simple with Easy Setup and Strong Integrations" What do you like about Drata? Drata simplified the process of attaining the SOC 2 Type 2 and works well with integrations. Easy to use, easy implementation, Good Support, its use ### 5 Cons or Disadvantages of Drata ##### 1. Limited Integrations Users find Drata's **limited integrations** frustrating, wishing for broader support for third-party tools and self-hosted versions. [ See 43 mentions ](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553638&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "Cost-effective solution" What do you dislike about Drata? Support for on premise solutions and limitations on custom integration. ![Jeremy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy M.") JM Jeremy M. Mid-Market (51-1000 emp.) 5.0/5 "Drata Made SOC 2 Type 2 Simple with Easy Setup and Strong Integrations" What do you dislike about Drata? I wish it had more integrations as we have many ##### 2. Integration Issues Users face **integration issues** with Drata, leading to a challenging transition and unexpected manual effort required. [ See 38 mentions ](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1554031&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "Cost-effective solution" What do you dislike about Drata? Support for on premise solutions and limitations on custom integration. ![Jeremy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy M.") JM Jeremy M. Mid-Market (51-1000 emp.) 5.0/5 "Drata Made SOC 2 Type 2 Simple with Easy Setup and Strong Integrations" What do you dislike about Drata? I wish it had more integrations as we have many ##### 3. Improvements Needed Users note that **configuration limitations** and complex transitions hinder a seamless experience with Drata. [ See 35 mentions ](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1552892&qs=pros-and-cons#reviews) See Related User Reviews ![Helen O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Helen O.") HO Helen O. Small-Business (50 or fewer emp.) 5.0/5 "Drata - one of my favourite systems to use :)" What do you dislike about Drata? In the audit section there are a few tweaks that need to be made however I have no doubt the Drata team are on this ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Drata Streamlined Our Policy and Vendor Management for Audit Readiness" What do you dislike about Drata? Overall, our experience with Drata has been very positive, particularly around vendor management, and policy management. However, one area where we’ve ##### 4. Lack of Clarity Users find the **lack of clarity** in Drata's UI can complicate the audit process and task management. [ See 28 mentions ](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=1553522&qs=pros-and-cons#reviews) See Related User Reviews ![Sheldon J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheldon J.") SJ Sheldon J. Mid-Market (51-1000 emp.) 5.0/5 "SOC2 Compliance with a little help from our friends." What do you dislike about Drata? Clearly defined policy renewal steps should be given prior to renewal, simply renewing a policy without updates changes the version of the document eg ![Tim P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim P.") TP Tim P. Small-Business (50 or fewer emp.) 4.5/5 "Efficient Security Management with Robust Automation" What do you dislike about Drata? There's a few bits of clunky user flow - e.g. when a control is marked as 'not ready' it's not always clear why it's not ready. It would be better if ##### 5. UX Improvement Users find the **UX confusing at times** , making it difficult to identify missing tasks and necessary fixes. [ See 22 mentions ](https://www.g2.com/products/drata/reviews?filters%5Bsentiment_snippet%5D=2102379&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Drata Makes Continuous Audit Readiness Easy with Real-Time Compliance Visibility" What do you dislike about Drata? Sometimes the UI can feel overwhelming, and certain integrations or customizations require more manual effort than expected. ![Dan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan L.") DL Dan L. Small-Business (50 or fewer emp.) 5.0/5 "Clarity and support that has helped us grow" What do you dislike about Drata? I don't think there's anything I actively dislike. The help guides could probably be structured more clearly with subheadings/highlights, some of the ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") AL Verified User in Leisure, Travel & Tourism Mid-Market (51-1000 emp.) 5/21/2026 "Intuitive UI and Strong Integrations, But Support and Key Features Need Work" 3.5/5 What do you like best about Drata? Intuitive User Interface (UI): The great UI makes navigating complex compliance tasks much easier, contributing to a smoother user experience. Robust Connections and Integrations: Drata's ability to integrate seamlessly with other tools automates evidence collection, significantly reducing manual effort and ensuring continuous monitoring. Customizable Frameworks: The flexibility to set up custom frameworks (like PCI 3DS) allows for tailored compliance programs that meet specific industry and business requirements. Review collected by and hosted on G2.com. What do you dislike about Drata? Inconsistent Support Experience: You've noted that support can be hit or miss. While some interactions are super quick, others suffer from poor communication, a lack of progress updates, and extended resolution times. Consistent and transparent support is vital for compliance tools. Missing Key Features: The absence of certain functionalities, such as bulk evidence upload, can create inefficiencies and increase manual workload, especially for organizations with large volumes of data or evidence. This suggests opportunities for feature enhancement to streamline processes. Perceived High Cost: Although you weren't involved in the pricing, the sense that Drata is "rather expensive" when compared to previously used platforms like Vanta indicates a potential concern regarding value proposition or competitive pricing. Cost-effectiveness is a significant factor in tool adoption Review collected by and hosted on G2.com. What problems is Drata solving and how is that benefiting you? Refining Current PCI DSS Compliance: Problem Solved: PCI DSS (Payment Card Industry Data Security Standard) has stringent requirements for handling cardholder data. Refining compliance means ensuring all controls are met, evidence is up-to-date, and potential gaps are identified. Benefit: Drata likely provides a centralized platform to monitor PCI DSS controls, automate evidence collection from integrated systems, and continuously assess your posture. This reduces the manual effort in maintaining compliance, minimizes the risk of non-compliance (and associated penalties), and helps ensure your systems are securely handling payment data. It streamlines the ongoing process, making audits less disruptive. Preparing for Future SOC 2 and ISO 27001 Certifications: Problem Solved: SOC 2 (Service Organization Control 2) focuses on trust service principles (security, availability, processing integrity, confidentiality, and privacy), while ISO 27001 (Information Security Management System) provides a framework for managing information security risks. Both require extensive preparation, policy development, and evidence gathering. Benefit: Drata acts as a compliance roadmap and automation engine for these new frameworks. It helps you: Understand requirements: Clearly outline the controls needed for SOC 2 and ISO 27001. Automate evidence: Leverage existing integrations (or set up new ones) to automatically collect evidence relevant to these standards. Track progress: Monitor your readiness in real-time, identifying what still needs to be done. Streamline policies: Manage and version control the necessary security policies. This proactive preparation saves significant time and resources compared to a manual approach, reduces audit fatigue, and accelerates your readiness for obtaining these crucial certifications, which can enhance trust with customers and partners. Review collected by and hosted on G2.com. Show More Response from Lizzie Higgins of Drata [Editedit](https://www.g2.com/survey_responses/drata-review-12852489/official_response/edit) Thank you so much for the feedback, we truly appreciate it! So glad to hear you're enjoying the UI, and that our custom frameworks and deep integrations are reducing your manual effort. We are so happy that we're helping your team with multiple frameworks in a way that reduces audit fatigue and accelerates readiness. That's our hope, that you are able to do more strategic work in a scalable way. Our support and product teams also very much appreciate your thoughts on support consistency and the features that would help you save even more time. We've raised these items to the correct leaders internally, and if there is any particular open items that you need help with, feel free to email me anytime at lizziehiggins@drata.com. Thanks again! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 6/23/2026 "Drata Makes SOC 2 Type II Requirements Clear with Knowledgeable Support" 5/5 What do you like best about Drata? I’m a couple of years into my SOC 2 Type II journey, and I’ve really liked Drata for how they turn cryptic requests and requirements into clear, actionable to-dos. Their support team is extremely knowledgeable. I also appreciate the AI integrated into their documentation, which makes it really easy to find answers to common questions. Review collected by and hosted on G2.com. What do you dislike about Drata? The UI can sometimes be confusing. I've gotten lost trying to find data about former employees inside the Drata system. The filtering for controls is sometime unintuitive -- filtering and sorting should remembered in the browser URL. Sorting by control number should be the default. Review collected by and hosted on G2.com. What problems is Drata solving and how is that benefiting you? Drata is helping me with SOC 2 Type 2 audit. Helps me have an organized single pane of glass for both myself and auditors Review collected by and hosted on G2.com. Show More Response from Ashley Hyman of Drata [Editedit](https://www.g2.com/survey_responses/drata-review-12999812/official_response/edit) Thank you so much for your review! We really appreciate the feedback and are grateful for your trust as a customer. I wanted to ensure you've opted into our new UI as it is structured to remember your table settings. Happy to walk you through this--just email me at ashley@drata.com. Sincerely, Ashley Hyman VP of Customer Experience Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Nate S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nate S.") NS Nate S. Senior Director, Infrastructure and Security Mid-Market (51-1000 emp.) 4/22/2026 "Drata is the gold-standard for compliance management with steadily improving AI functionality" 4.5/5 What do you like best about Drata? Their monitoring dashboard is fantastic for identifying monitoring and compliance gaps, and their policy creation module is a game-changer for getting company policies created or updated. Review collected by and hosted on G2.com. What do you dislike about Drata? The way test failures are presented in the pure JSON test output can sometimes make it take an unnecessarily long time to figure out which resource is causing a compliance error. The AI-generated output for these failures has improved, but they could still benefit from better JSON parsing so that, even when the raw output is shown, the user only sees the failures. Review collected by and hosted on G2.com. Recommendations to others considering Drata: Make sure the infrastructure that will be evaluated by Drata is as up-to-date as possible, and provide a clear internal champion within the company to handle all Drata coordination and data entry. Review collected by and hosted on G2.com. What problems is Drata solving and how is that benefiting you? Drata makes managing certification testing and policy creation ridiculously easy. We used it to track the myriad of items necessary for a SOC-2 Type 2 audit, and it saved our company literally months of time and alot of money on contract workers. Review collected by and hosted on G2.com. Show More Response from Lizzie Higgins of Drata [Editedit](https://www.g2.com/survey_responses/drata-review-12672829/official_response/edit) Hi Nate, thanks so much for the feedback! We're thrilled to hear that you found our continuous monitoring and policy creation functions to be game-changing, and of course are delighted that Drata was able to save you months of time (& money too!). We also appreciate your feedback on the JSON test output and have surfaced to the team. Thank you for recommending Drata to others considering our platform, especially with such thoughtful advice about onboarding. We appreciate you! Validated ReviewerSource: Organic ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services") AI Verified User in Information Services Mid-Market (51-1000 emp.) 6/5/2026 "The most horrible experience in my prof. life." 0/5 What do you like best about Drata? Pricing. I do not like nothing else in this SW Review collected by and hosted on G2.com. What do you dislike about Drata? The role-based model is horrible. You need this software for compliance, but you can’t properly manage your users within it. It feels like they only give you two options: either you do everything yourself, or you have to grant overly broad permissions to others, which then breaks compliance. You cannot manage different companies simuntenioustly because other they cannot spleat access between entities. And DRATA has no trust center, in their case Trust center it is other company and you will need to have addtitional discuttions with them about pricing and functionality. Limit list of integrations. Integration which exist is often are not working. The company deleted support and replace it with AI agent. Review collected by and hosted on G2.com. What problems is Drata solving and how is that benefiting you? ISO27001 documentation storage Review collected by and hosted on G2.com. Show More Response from Ashley Hyman of Drata [Editedit](https://www.g2.com/survey_responses/drata-review-12261456/official_response/edit) Thank you for your candid feedback. I’m sorry to hear your experience has been frustrating. I do want to clarify a few points. Drata does provide role-based access controls and user management capabilities (all meeting compliance and security standards—we take that very seriously). Drata customers also do have access to a Trust Center solution. Last year, we acquired SafeBase, the first and top Trust Center in the market. We have a streamlined SSO process directly from the Drata interface or the option to keep it separate—most appreciate the flexibility. Our assurance functionality (Trust Center and AIQA) is all managed within your Drata contract and can be reviewed with your Drata account team. More importantly, if the product did not work the way your team needed it to, that is something we want to understand and address. I’d welcome the chance to speak directly and learn more about the issues you ran into. You can reach me at ashley@drata.com. Sincerely, Ashley Hyman VP of Customer Experience Current UserValidated ReviewerSource: Organic ![Alex R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex R.") AR Alex R. Chief Information Officer & Co-Founder Mid-Market (51-1000 emp.) 6/5/2026 "Effortless Compliance Management, Pricy Add-Ons" 4.5/5 What do you like best about Drata? I love that Drata makes the compliance process so much easier for our ISO27001, SOC2, and HIPAA certifications by doing all the heavy lifting for us. I also appreciate the ease of use; it was so easy to get started, and the UI just makes sense. The way it breaks things down into sections like compliance and risk is really helpful. Setting up Drata was incredibly easy, I was set up in a day. Review collected by and hosted on G2.com. What do you dislike about Drata? Buying a new framework is incredibly expensive! One additional framework I've been quoted 1/3 of my subscription price! Review collected by and hosted on G2.com. What problems is Drata solving and how is that benefiting you? Drata simplifies compliance governance for ISO27001, SOC2, and HIPAA. It eases the process by automating heavy lifting and eliminating manual spreadsheet management. Review collected by and hosted on G2.com. Show More Response from Lizzie Higgins of Drata [Editedit](https://www.g2.com/survey_responses/drata-review-12926031/official_response/edit) Hi Alex, Thanks so much for the feedback! We're so glad to hear that you found Drata easy to set up and that it has simplified your program for multiple frameworks. That's the goal :) We also appreciate your feedback on the pricing of additional frameworks and will surface to the right folks on our team as we strive to ensure our offerings are driving value for you and your team. We look forward to the continued partnership! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 6/8/2026 "Effortless Compliance with Room for Improvement in Collaboration" 4.5/5 What do you like best about Drata? I use Drata for security and compliance, especially for policy creation and ensuring SOC, HIPPA, and GDPR compliance. Drata is crucial in policy creation and control monitoring, making the process of policy creation easy and allowing us to account for all the controls needed for audits. The platform is very easy to use, with a user-friendly web UI and layout that makes navigation simple. I appreciate how well-organized everything is in the Drata UI, allowing me to see, acknowledge, and collaborate on policies effortlessly. It's intuitive and doesn't feel cumbersome like other platforms. Setting up Drata was also easy, and our representatives made the process smooth. This was my first experience with a compliance tool like Drata, but it was easy to learn, and I would definitely recommend it. Review collected by and hosted on G2.com. What do you dislike about Drata? The collaboration when drafting policy could be better. I've run into issues where multiple people working on the same policy end up conflicting with each other's edits. We tried using Word for live collaboration, but that was clumsy. A live editor would be a game changer! Also, versioning could be improved and more detailed. I think a feature to 'check out' a policy so it isn't editable by others could help avoid conflicts. Review collected by and hosted on G2.com. What problems is Drata solving and how is that benefiting you? I use Drata for easy policy creation and compliance with SOC, HIPPA, and GDPR. It simplifies policy creation, making it intuitive and organized for monitoring controls during audits. Review collected by and hosted on G2.com. Show More Response from Lizzie Higgins of Drata [Editedit](https://www.g2.com/survey_responses/drata-review-12931648/official_response/edit) Thanks so much for the thoughtful feedback! We're so glad to hear that Drata has made policy creation and compliance monitoring intuitive and organized for you. Your ideas about how we could improve collaboration and versioning is valuable, and we will ensure its passed to the appropriate product team as they continue to work to improve your user experience. We appreciate you, and look forward to the continued partnership! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Emily B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily B.") EB Emily B. Chief of Staff Small-Business (50 or fewer emp.) 4/21/2026 "Decent SOC 2 Tracking, but would prefer more advanced capabilities for the price" 3/5 What do you like best about Drata? It’s a decent tool for tracking SOC 2 compliance rules and controls. It also integrates with our HRIS, which helps keep things connected and easier to manage. Review collected by and hosted on G2.com. What do you dislike about Drata? The “tests” for various controls aren’t very intuitive, and at times they feel more arbitrary than helpful. Pricing also seems high relative to the platform’s actual capabilities. During onboarding, the reliability of the tool was oversold, which made it harder to gauge how deep we needed to go with our controls and any supplemental tracking tools. I would have preferred clearer, more practical guidance throughout. Review collected by and hosted on G2.com. What problems is Drata solving and how is that benefiting you? SOC 2 security and compliance. Review collected by and hosted on G2.com. Show More Response from Lizzie Higgins of Drata [Editedit](https://www.g2.com/survey_responses/drata-review-12662087/official_response/edit) Hi Emily! Thanks so much for the candid and thoughtful feedback. We're glad to hear that Drata is helping with your SOC 2 compliance tracking and lightening the load with the HRIS integration. I know our product team would appreciate hearing more about your experience with the test library, and our CS team would love to ensure you're getting the most value you can out of the platform overall. If you'd like to email me at lizziehiggins@drata.com I'd be more than happy to set up time for a feedback call with the relevant folks on our team. Hope to hear from you soon, and thank you for the continued partnership! Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 3/17/2026 "Drata Keeps Us Continuously Audit-Ready with Hands-Off Evidence Collection" 4/5 What do you like best about Drata? What I like about Drata is how it transforms compliance from a manual, point-in-time effort into a continuous, automated process. Its integrations with tools like cloud providers and identity systems make evidence collection largely hands-off. The dashboard is clear and accessible, giving both technical and non-technical stakeholders quick insight into compliance status. Overall, Drata makes it much easier to stay audit-ready without the usual operational burden, and it scales well as organizations grow. Review collected by and hosted on G2.com. What do you dislike about Drata? What I dislike about Drata is that the initial setup and configuration can be time-consuming and sometimes confusing, especially when mapping controls across multiple frameworks.The platform can also generate a high volume of alerts or tasks, which may create noise if not carefully tuned. Review collected by and hosted on G2.com. What problems is Drata solving and how is that benefiting you? Drata solves the problem of time-consuming, manual compliance processes by automating evidence collection, control monitoring, and audit preparation. Instead of scrambling to gather documentation at audit time, it keeps everything continuously up to date, which reduces stress and minimizes the risk of missing requirements. This benefits me by saving significant time, improving accuracy, and providing real-time visibility into our compliance posture. It also makes it easier to stay audit-ready year-round and focus more on higher-value work rather than repetitive administrative tasks. Review collected by and hosted on G2.com. Show More Response from Lizzie Higgins of Drata [Editedit](https://www.g2.com/survey_responses/drata-review-12496941/official_response/edit) Thank you for sharing your positive experience with Drata! We're glad to hear that our automated tests and integrations have made evidence collection easier and saved you time, without sacrificing accuracy. Also, we love to hear that information about your compliance posture is clear and accessible for your technical and non-technical teams. Trust is everyone's job, and we're happy to be enabling your whole team to maintain that trust. Current UserValidated ReviewerIncentivizedSource: G2 invite ![Zeyd Taha C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zeyd Taha C.") ZC Zeyd Taha C. Co-Founder Small-Business (50 or fewer emp.) 1/16/2026 "Great Compliance Tool with Room for Performance Improvement" 4.5/5 What do you like best about Drata? I really like the ease of use and the support that Drata provides, especially for a small team like ours. It's helpful to have a tool that works for us in terms of compliance. Drata gives us an overview of all necessary renewals for evidence, and the use of templates is really handy. It's nice that Drata offers many easy setup configurations. Review collected by and hosted on G2.com. What do you dislike about Drata? The platform is sometimes a little bit slow and minor bugs. Sometimes I have to wait for tech support to answer for bugs which slows me down, or wait for page loads longer than usual. Review collected by and hosted on G2.com. What problems is Drata solving and how is that benefiting you? Drata serves as a Compliance Hub and provides an overview, helping our small team manage compliance smoothly. It remembers emails for tasks and offers templates for necessary renewals. Review collected by and hosted on G2.com. Show More Response from Lizzie Higgins of Drata [Editedit](https://www.g2.com/survey_responses/drata-review-12221989/official_response/edit) Hi Zeyd! Thank you for sharing your feedback! We're glad to hear that you find Drata easy to use and that it's helpful for managing compliance within a lean team. Love that your team is finding value in our templates and tasks, and we look forward to our continued partnership. Thank you also for the platform feedback - we are continuously working to improve performance and a your input is valuable to us. Reach out to us anytime if you notice any additional issues. 2/19/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 5/30/2026 "User-Friendly with Room for Integration Improvement" 4/5 What do you like best about Drata? I like Drata's interface and the ease of usage. It's great that it updates automatically when something needs fixing, so I don't have to worry about manual interventions. Compared to other tools, it gives me a sense of knowing exactly what to expect and how things will work. Also, the integrations are pretty good, even though there's room for more apps to be added. Great policy templats. Review collected by and hosted on G2.com. What do you dislike about Drata? Lack of integrations and maybe a little bit of lack of comprehensive rules regarding for example systems that should not be included / scanned. It doesnt use most secure way of connecting applications via OIDC / workload identity systems. There was a lack of ability to import evidence from other vendors, so we had to do a lot of stuff manually. Review collected by and hosted on G2.com. What problems is Drata solving and how is that benefiting you? I use Drata to set up ISO 27001 and SOC 2. The interface is easy to use and updates automatically when something needs fixing, so I always know what to expect. Review collected by and hosted on G2.com. Show More Response from Lizzie Higgins of Drata [Editedit](https://www.g2.com/survey_responses/drata-review-12894384/official_response/edit) We're happy to hear that you find Drata's interface and ease of use helpful for setting up ISO 27001 and SOC 2, that we're helping to reduce manual interventions, and that our policy template were impactful. We also appreciate your feedback about integrations and evidence, and will surface to the right product folks. If you're interested in any specific integrations being added to our library, we'd love to hear about it, so be sure to submit to our support team. Thanks again for the thoughtful feedback! 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