Customer support. Very helpful in answering! Review collected by and hosted on G2.com.

The UI UX can be further improved to look more modern but we use it to get results and monitor our rankings which is fine. Review collected by and hosted on G2.com.

As well as a well thought through and evolving interface and functionality the customer support was exemplary Review collected by and hosted on G2.com.

Moving from SEM Rush as a financial decision meant missing some typicallly expected functionality and an interface in it's infancy. Review collected by and hosted on G2.com.

I have been using DragonMetrics for years and I cannot fault it. The tool itself is constantly innovating and ensuring it develops to attend the latest changes in the SEO world.

The team is always helpful and willing to help, not to mention friendly and very helpful. Review collected by and hosted on G2.com.

Nothing I can't think of. The tool meets all our needs Review collected by and hosted on G2.com.

The report builder and presentation of client-facing reports is amazing. Review collected by and hosted on G2.com.

Some of the features connected to Google Search Console feel cumbersome and have very little instruction. Also, the fact that it defaults to US search listings and you can't set a default can be pretty frustrating. Review collected by and hosted on G2.com.

The UX is great, easy to use, lots of information well presented. Reporting is excellent, easy to build out with the information needed for different stakeholders, good visuals and easy to share, as well as taking screenshots for specific reports, this was a key driver for choosing the platform, which I came across at Brighton SEO last year.

The customer service is excellent, easy to speak to a person and the teams knowledge and helpful nature is great plus it's easy to book a support call.

Value for money is also very good. Review collected by and hosted on G2.com.

To be honest there really isn't anything I dislike. Review collected by and hosted on G2.com.

We recently transitioned to Dragon Metrics and couldn’t be happier with both the tool’s capabilities and the team behind it. The platform offers robust SEO insights and reporting features that help us make informed decisions faster. More importantly, the support from Simon and the Dragon Metrics team is unparalleled—they’ve debugged issues, assisted with complex tasks, and made sure we felt supported throughout every step. Their personalized approach to customer service truly sets them apart from larger competitors like SEMrush. Review collected by and hosted on G2.com.

Honestly, there isn’t much to dislike. The platform offers a comprehensive feature set, which can be a bit overwhelming at first if you’re not used to such in-depth capabilities. A little more guided onboarding or tooltips would help speed up the learning curve. However, once you’re familiar with the interface, the depth and flexibility it provides are well worth it. Review collected by and hosted on G2.com.

It solves the problems we have (rank tracking) and they're constantly improving it. Review collected by and hosted on G2.com.

The ability not to turn of some features that we don't use/need. Review collected by and hosted on G2.com.

Simplicity, price and feature parity/ more features than competition Review collected by and hosted on G2.com.

Not as well documented as products which have been around for longer Review collected by and hosted on G2.com.

I've used many SEO Tracking Tools, and Dragon Metrics stands out for it's user friendly UI, features, data accuracy and support. It became a quintessential tool for my daily work. Review collected by and hosted on G2.com.

I think there is a lot of potential in the tool. I do not have a single feature that I dislike about it. Review collected by and hosted on G2.com.

Categorisation trend tracking, gsc integration Review collected by and hosted on G2.com.

Not all modules in report builder. Speed of loading Review collected by and hosted on G2.com.