--- title: Drag Reviews meta\_title: 'Drag Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 261 reviews by the users' company size, role or industry to find out how Drag works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 261 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- ### Drag Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **real-time collaboration** features of Drag, significantly enhancing team productivity and communication. [(6 mentions)](https://www.g2.com/products/drag/reviews?filters%5Bsentiment_snippet%5D=1475556&qs=pros-and-cons#reviews) Users love the **organization features** of Drag, enhancing workflow efficiency and simplifying email management for better collaboration. [(6 mentions)](https://www.g2.com/products/drag/reviews?filters%5Bsentiment_snippet%5D=1478200&qs=pros-and-cons#reviews) Users highlight the **effective team collaboration** in Drag, facilitating real-time sharing and enhanced productivity in shared inbox management. [(6 mentions)](https://www.g2.com/products/drag/reviews?filters%5Bsentiment_snippet%5D=1477223&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Drag, enjoying its intuitive interface and efficient collaboration features. [(5 mentions)](https://www.g2.com/products/drag/reviews?filters%5Bsentiment_snippet%5D=1478026&qs=pros-and-cons#reviews) Users appreciate the **seamless email management** of Drag, which enhances organization and boosts team collaboration effortlessly. [(5 mentions)](https://www.g2.com/products/drag/reviews?filters%5Bsentiment_snippet%5D=1477292&qs=pros-and-cons#reviews) Users desire **more customization options** for Drag, hoping for enhanced flexibility in personalizing their experience. [(3 mentions)](https://www.g2.com/products/drag/reviews?filters%5Bsentiment_snippet%5D=1478309&qs=pros-and-cons#reviews) Users find the **difficult setup** process challenging, particularly with advanced functions and the learning curve involved. [(2 mentions)](https://www.g2.com/products/drag/reviews?filters%5Bsentiment_snippet%5D=1476071&qs=pros-and-cons#reviews) Users desire greater **customization options** in Drag to better tailor the product to their specific needs. [(2 mentions)](https://www.g2.com/products/drag/reviews?filters%5Bsentiment_snippet%5D=1476614&qs=pros-and-cons#reviews) Users find the **learning curve steep** , especially those new to Kanban boards, making initial setup challenging. [(2 mentions)](https://www.g2.com/products/drag/reviews?filters%5Bsentiment_snippet%5D=1476466&qs=pros-and-cons#reviews) Users find the **steep learning curve** challenging, especially when starting with advanced features and the interface. [(2 mentions)](https://www.g2.com/products/drag/reviews?filters%5Bsentiment_snippet%5D=1477387&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Drag ##### 1. Collaboration Users appreciate the **real-time collaboration** features of Drag, significantly enhancing team productivity and communication. [ See 6 mentions ](https://www.g2.com/products/drag/reviews?filters%5Bsentiment_snippet%5D=1475556&qs=pros-and-cons#reviews) See Related User Reviews ![Marwin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marwin W.") MW Marwin W. Small-Business (50 or fewer emp.) 5.0/5 "Drag Keeps Our Workflow Organized with Easy, No-Frills Collaboration" What do you like about Drag? Drag makes it easy to connect and collaborate with colleagues, keeping our workflow organized and helping us provide efficient customer responses. It AC Aimee C. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly Platform That Streamlines Team Communication" What do you like about Drag? The platform is easy to navigate and user-friendly. It enables the entire team to view incoming emails, and everything is well organized. This has hel ##### 2. Organization Users love the **organization features** of Drag, enhancing workflow efficiency and simplifying email management for better collaboration. [ See 6 mentions ](https://www.g2.com/products/drag/reviews?filters%5Bsentiment_snippet%5D=1478200&qs=pros-and-cons#reviews) See Related User Reviews ![Marwin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marwin W.") MW Marwin W. Small-Business (50 or fewer emp.) 5.0/5 "Drag Keeps Our Workflow Organized with Easy, No-Frills Collaboration" What do you like about Drag? Drag makes it easy to connect and collaborate with colleagues, keeping our workflow organized and helping us provide efficient customer responses. It AC Aimee C. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly Platform That Streamlines Team Communication" What do you like about Drag? The platform is easy to navigate and user-friendly. It enables the entire team to view incoming emails, and everything is well organized. This has hel ##### 3. Team Collaboration Users highlight the **effective team collaboration** in Drag, facilitating real-time sharing and enhanced productivity in shared inbox management. [ See 6 mentions ](https://www.g2.com/products/drag/reviews?filters%5Bsentiment_snippet%5D=1477223&qs=pros-and-cons#reviews) See Related User Reviews ![Marwin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marwin W.") MW Marwin W. Small-Business (50 or fewer emp.) 5.0/5 "Drag Keeps Our Workflow Organized with Easy, No-Frills Collaboration" What do you like about Drag? Drag makes it easy to connect and collaborate with colleagues, keeping our workflow organized and helping us provide efficient customer responses. It AC Aimee C. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly Platform That Streamlines Team Communication" What do you like about Drag? The platform is easy to navigate and user-friendly. It enables the entire team to view incoming emails, and everything is well organized. This has hel ##### 4. Ease of Use Users appreciate the **ease of use** of Drag, enjoying its intuitive interface and efficient collaboration features. [ See 5 mentions ](https://www.g2.com/products/drag/reviews?filters%5Bsentiment_snippet%5D=1478026&qs=pros-and-cons#reviews) See Related User Reviews ![Marwin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marwin W.") MW Marwin W. Small-Business (50 or fewer emp.) 5.0/5 "Drag Keeps Our Workflow Organized with Easy, No-Frills Collaboration" What do you like about Drag? Drag makes it easy to connect and collaborate with colleagues, keeping our workflow organized and helping us provide efficient customer responses. It AC Aimee C. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly Platform That Streamlines Team Communication" What do you like about Drag? The platform is easy to navigate and user-friendly. It enables the entire team to view incoming emails, and everything is well organized. This has hel ##### 5. Email Management Users appreciate the **seamless email management** of Drag, which enhances organization and boosts team collaboration effortlessly. [ See 5 mentions ](https://www.g2.com/products/drag/reviews?filters%5Bsentiment_snippet%5D=1477292&qs=pros-and-cons#reviews) See Related User Reviews AC Aimee C. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly Platform That Streamlines Team Communication" What do you like about Drag? The platform is easy to navigate and user-friendly. It enables the entire team to view incoming emails, and everything is well organized. This has hel ![Julio F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julio F.") JF Julio F. Mid-Market (51-1000 emp.) 5.0/5 "Drag Boosts Team Productivity Despite Initial Learning Curve" What do you like about Drag? Drag is a fantastic tool that has completely transformed our team's workflow. It has made managing our shared inbox incredibly efficient and organized ### 5 Cons or Disadvantages of Drag ##### 1. Limited Customization Users desire **more customization options** for Drag, hoping for enhanced flexibility in personalizing their experience. [ See 3 mentions ](https://www.g2.com/products/drag/reviews?filters%5Bsentiment_snippet%5D=1478309&qs=pros-and-cons#reviews) See Related User Reviews AC Aimee C. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly Platform That Streamlines Team Communication" What do you dislike about Drag? I think it would benefit from having more options for customization. ![Alina V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alina V.") AV Alina V. Small-Business (50 or fewer emp.) 5.0/5 "Best visual shared inbox" What do you dislike about Drag? Maybe a few more customization options would be nice. ##### 2. Difficult Setup Users find the **difficult setup** process challenging, particularly with advanced functions and the learning curve involved. [ See 2 mentions ](https://www.g2.com/products/drag/reviews?filters%5Bsentiment_snippet%5D=1476071&qs=pros-and-cons#reviews) See Related User Reviews ![Marwin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marwin W.") MW Marwin W. Small-Business (50 or fewer emp.) 5.0/5 "Drag Keeps Our Workflow Organized with Easy, No-Frills Collaboration" What do you dislike about Drag? Getting started was a bit tricky, and I really wish there were a mobile app version—especially for iPhone. ![Julio F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julio F.") JF Julio F. Mid-Market (51-1000 emp.) 5.0/5 "Drag Boosts Team Productivity Despite Initial Learning Curve" What do you dislike about Drag? Medium learning curve: For new users, especially those unfamiliar with Kanban-style boards, the interface can be overwhelming at first. Setting up adv ##### 3. Lack of Customization Users desire greater **customization options** in Drag to better tailor the product to their specific needs. [ See 2 mentions ](https://www.g2.com/products/drag/reviews?filters%5Bsentiment_snippet%5D=1476614&qs=pros-and-cons#reviews) See Related User Reviews AC Aimee C. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly Platform That Streamlines Team Communication" What do you dislike about Drag? I think it would benefit from having more options for customization. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Very helpful tool that keeps my emails organised" What do you dislike about Drag? It would be good to have more customisation options. ##### 4. Learning Curve Users find the **learning curve steep** , especially those new to Kanban boards, making initial setup challenging. [ See 2 mentions ](https://www.g2.com/products/drag/reviews?filters%5Bsentiment_snippet%5D=1476466&qs=pros-and-cons#reviews) See Related User Reviews ![Marwin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marwin W.") MW Marwin W. Small-Business (50 or fewer emp.) 5.0/5 "Drag Keeps Our Workflow Organized with Easy, No-Frills Collaboration" What do you dislike about Drag? Getting started was a bit tricky, and I really wish there were a mobile app version—especially for iPhone. ![Julio F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julio F.") JF Julio F. Mid-Market (51-1000 emp.) 5.0/5 "Drag Boosts Team Productivity Despite Initial Learning Curve" What do you dislike about Drag? Medium learning curve: For new users, especially those unfamiliar with Kanban-style boards, the interface can be overwhelming at first. Setting up adv ##### 5. Steep Learning Curve Users find the **steep learning curve** challenging, especially when starting with advanced features and the interface. [ See 2 mentions ](https://www.g2.com/products/drag/reviews?filters%5Bsentiment_snippet%5D=1477387&qs=pros-and-cons#reviews) See Related User Reviews ![Marwin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marwin W.") MW Marwin W. Small-Business (50 or fewer emp.) 5.0/5 "Drag Keeps Our Workflow Organized with Easy, No-Frills Collaboration" What do you dislike about Drag? Getting started was a bit tricky, and I really wish there were a mobile app version—especially for iPhone. ![Julio F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julio F.") JF Julio F. Mid-Market (51-1000 emp.) 5.0/5 "Drag Boosts Team Productivity Despite Initial Learning Curve" What do you dislike about Drag? Medium learning curve: For new users, especially those unfamiliar with Kanban-style boards, the interface can be overwhelming at first. Setting up adv ## Top-Rated Alternatives [ ![Gmelius](https://images.g2crowd.com/uploads/product/hd_favicon/5d2d0e9e8ede7c83af3a7bf592b0ae98/gmelius.svg "Gmelius") Gmelius 4.4/5(776) ](https://www.g2.com/products/gmelius/reviews) [ ![Hiver in Gmail](https://images.g2crowd.com/uploads/product/hd_favicon/8c69adc63f75a8bf2fccd3ff0884f94f/hiver-in-gmail.svg "Hiver in Gmail") Hiver in Gmail 4.6/5(1,283) ](https://www.g2.com/products/hiver-in-gmail/reviews) [ ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front") Front 4.7/5(2,507) ](https://www.g2.com/products/front/reviews) [ View All Alternatives ](https://www.g2.com/products/drag/competitors/alternatives) ![Marla T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marla T.") MT Marla T. Small-Business (50 or fewer emp.) 1/2/2024 "Effective email organization with Drag!" 5/5 What do you like best about Drag? The seamless integration of the Drag app into my Gmail account has fundamentally improved my handling of emails. Particularly noteworthy is the easy-to-understand and user-friendly interface, which allows for a structured organization of my emails in different processing stages. The feature of moving emails between categories like "To Do," "In Progress," and "Completed" via drag & drop greatly facilitates my daily email management. Review collected by and hosted on G2.com. What do you dislike about Drag? Overall, I am very satisfied with the Drag app, however, I have noticed that when handling large volumes of emails, the performance sometimes slightly decreases. There were occasional delays when moving emails or loading the application. However, this could also be due to the performance of my device and does not pose a significant problem. Review collected by and hosted on G2.com. What problems is Drag solving and how is that benefiting you? I primarily use Drag to optimize my email workflow. The app allows me to sort emails by importance, organize tasks, and keep track of my projects. This enables me to process my emails faster and work more efficiently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Verified User in Business Supplies and Equipment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Business Supplies and Equipment") AB Verified User in Business Supplies and Equipment Small-Business (50 or fewer emp.) 1/21/2025 "A complete tool for managing emails and co-working needs." 4.5/5 What do you like best about Drag? The best? The abiability to share info with your colleagues in real time. Review collected by and hosted on G2.com. What do you dislike about Drag? It's "frecuent" that the platform "freezes" and work so slow. Review collected by and hosted on G2.com. What problems is Drag solving and how is that benefiting you? Internal communication; email managment Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Austin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Austin M.") AM Austin M. Financial Manager Small-Business (50 or fewer emp.) 10/29/2024 "Great project and email management tool!" 5/5 What do you like best about Drag? Drag has a great variety of elements that can be utilized! Review collected by and hosted on G2.com. What do you dislike about Drag? I can't point to any downsides that I dislike at the moment. Review collected by and hosted on G2.com. What problems is Drag solving and how is that benefiting you? Email and shared inbox monitoring. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Judy F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Judy F.") JF Judy F. AP Specialist Small-Business (50 or fewer emp.) 6/6/2024 "Jasmine is Awesome!" 5/5 What do you like best about Drag? I like that I can organize my work and the status of all email tasks in an easy to see format. Review collected by and hosted on G2.com. What do you dislike about Drag? I don't use the cards much to send messages. I work from emails. It's just easier to get a response from peers and even myself. Review collected by and hosted on G2.com. What problems is Drag solving and how is that benefiting you? Organizing emails visually rather than setting flag reminders where I can't see the email in the midst of all my emails. I have a column for emails I'm working, emails I'm waiting on a response, and important emails I need to refer to frequently. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Lauren M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren M.") LM Lauren M. CEO Small-Business (50 or fewer emp.) 8/29/2024 "Great customer service!" 5/5 What do you like best about Drag? That I can keep all of my various email addresses in one place. This is a game changer and I will never miss emails or appointments. Review collected by and hosted on G2.com. What do you dislike about Drag? I am getting started with it, so far so good. Review collected by and hosted on G2.com. What problems is Drag solving and how is that benefiting you? Keeping all email addresses in one place and organizing my workflow. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 10/16/2024 "Very helpful tool that keeps my emails organised" 4.5/5 What do you like best about Drag? It is simple and intuative to use on a daily basis, and has helpful features to organise my emails. It was easy to install and integrate on my email software. The customer support is helpful too. Review collected by and hosted on G2.com. What do you dislike about Drag? It would be good to have more customisation options. Review collected by and hosted on G2.com. What problems is Drag solving and how is that benefiting you? It is helping me keep on top of a workload with competing priorities. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Simon G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simon G.") SG Simon G. Small-Business (50 or fewer emp.) 1/11/2024 "Efficient Email Management Transformed!" 5/5 What do you like best about Drag? The integration of Drag into my Gmail has significantly streamlined my email handling process. The highlight is its user-friendly and intuitive interface, allowing for neat categorization and management of emails across different stages. Now, shifting emails between categories like "To-Do", "In Progress", and "Completed" is effortless with drag and drop. Review collected by and hosted on G2.com. What do you dislike about Drag? While generally pleased with Drag, I've noticed a slight performance dip when handling large volumes of emails simultaneously. Occasional delays in moving emails or app loading times were observed, which might be related to my device's performance but isn't a major concern. Review collected by and hosted on G2.com. What problems is Drag solving and how is that benefiting you? Primarily, Drag enhances my email workflow. It enables sorting emails by priority, organizing tasks, and maintaining clear workflow overviews. This has streamlined my email processing and improved efficiency. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sofie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sofie P.") SP Sofie P. Small-Business (50 or fewer emp.) 9/27/2023 "Efficient email management made easy!" 5/5 What do you like best about Drag? The seamless integration of the Drag app into Gmail has noticeably optimized my email organization. I am particularly impressed by the intuitive and user-friendly interface, which allows me to effortlessly move my emails into different categories and manage them effectively. With ease, I can sort my emails by drag & drop between the phases "To-Do", "In Progress", and "Done". Review collected by and hosted on G2.com. What do you dislike about Drag? While I am generally very satisfied with the Drag app, I have noticed that the performance can occasionally be affected, especially when I am handling a larger number of emails at the same time. From time to time, there were slight delays when moving emails or loading the application. However, it is possible that these occasional difficulties are more due to the performance of my device and do not represent a serious problem overall. Review collected by and hosted on G2.com. What problems is Drag solving and how is that benefiting you? Drag creates order and clarity in my email inbox. Before using the Drag app, my inbox was a confusing mix of important messages, spam, and unanswered emails. Thanks to Drag, I can now divide my inbox into clear categories and focus on the relevant emails. Prioritizing emails, assigning tasks, and tracking status become so straightforward without having to resort to numerous tabs or external tools. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Small-Business (50 or fewer emp.) 11/8/2023 "Super helpful customer service!" 5/5 What do you like best about Drag? Drag is the easiest tool for our small business to keep our shared inbox in check. Drag makes it easy for us to keep on top of all the emails that come in, and allows us to reliably assign things to the proper employee, and also to make sure we can pick up the slack if someone needs the help. Review collected by and hosted on G2.com. What do you dislike about Drag? The one thing that would be nice would be to have the ability to adjust the columns independently per user. When one person moves a colum, they move it for everyone. A particular column might be more important to one employee and they want it further to the right than it may be for someone else. Review collected by and hosted on G2.com. What problems is Drag solving and how is that benefiting you? Keeping us on top of our shared inbox, and having the ability to see all of the emails to make sure that things are not getting forgotten at the bottom of someone elses inbox Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Building Materials](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Building Materials") UB Verified User in Building Materials Small-Business (50 or fewer emp.) 6/4/2024 "Easy to use app with great customer service" 4.5/5 What do you like best about Drag? Make GSuite complete without too much learning curve. Great customer support. Review collected by and hosted on G2.com. What do you dislike about Drag? Costs fractionally more per seat than the whole set of Gsuite mail and tools Review collected by and hosted on G2.com. What problems is Drag solving and how is that benefiting you? Mainly shared inbox features was what I was looking for, and does a great job Review collected by and hosted on G2.com. 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