I have used this software to restore deleted conversations, text documents off of our phones. I have also used this for downloading a copy of a TEXT/iMessage conversation that was printable and looked good.
The software can only undelete so much, if you are trying to recover photos that were purposely deleted from an iphone and removed from the deleted items folder, this software will NOT work to recover.
This tool is invaluable, you really need it if you manage more than 5 phones.
We backup our corporate phones data, not strictly for restore, but for informational purposes, this software is amazing with its backup capability, we no longer require going back to a phone to retrieve old information, we simply go to the recovered folder of that iphone in our file server and can access messages, emails, contacts, notes.