The basic features of the program (Android) are features you can find on other websites free of charge. Their website contains alot of "information" but its all geared towards pushing a customer to download and purchase their software.
The software is helpful for certain backups of certain select devices, but otherwise it comes up short in able to unlock any android device aside from a handful of Samsung phones. It doesnt root phones, It doesnt unlock them, it simply is able to backup your phone and show you contacts, sms messages etc
Consider many other options such as Z3X, Miracle Box (hardware solutions with software). Software alone will not put you in the business of unlocking and rooting phones for a livelihood.
None, I downloaded the software more then a few times to keep giving it a "second chance" however every single time I downloaded and installed it, I simply forgot about it as a useful tool to use.