I really like the interface because it's easy and fast to create help and documentation. In the same edition you can export to HTML and PDF without extra Job, and this is to me fantastic.

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I think it's a bit heavy to edit when the document has a lot of pictures. Review collected by and hosted on G2.com.

Very easy to use even for non-English writers. I like the "built-in screenshot capturing tool" best. It's a time saving feature when building up a software manual. Review collected by and hosted on G2.com.

Sometimes, it's not so stable. Especially when I import a huge word file. But it's getting better. The vendor keep fixing problems. Review collected by and hosted on G2.com.

Easy to use! Most users can start using the software without any guidance or tuition. For our business it's been invaluable in providing high quality information to our customer base. Review collected by and hosted on G2.com.

The UI could do with a refresh - but it works well and does what it needs to. Review collected by and hosted on G2.com.

The fact that the software allows for the generation of multiple outputs, and the power of the web based collaboration. Review collected by and hosted on G2.com.

I don't dislike much! Have an ability to review/comment would be great - and would allow us to remove MS Word from some of the work flow. Review collected by and hosted on G2.com.

Easy to use and lots example to help me to use. Well document is also great. Review collected by and hosted on G2.com.

No support Chinese language for Application language. Review collected by and hosted on G2.com.

Dr.Explain helps me authorize software to create files like documentation and online manuals Review collected by and hosted on G2.com.

difficulty exporting not the same shortcuts i knew. Review collected by and hosted on G2.com.

I like how easy and simple the product is to use. Review collected by and hosted on G2.com.

There isn't much to dislike. Some more control over how to display the editor would be nice, but that's a nitpick. Review collected by and hosted on G2.com.

It is the best tool I have found for creating User Manuals and help documentation. Review collected by and hosted on G2.com.

Nothing in particular. It seems to me that everything is correct. Review collected by and hosted on G2.com.

Dr. Explain is a great, very intuitive software. It is easy to pick up how to use, configures layouts and gives a responsive design, so there is a very professional output, with little effort for the writer/designer.

The Dr. Explain's "call-out" feature is great for user manuals describing specific features of hardware, SaaS, interfaces...etc. and the software does most of the heavy-lifting with a user-friendly layout.

I also had excellent experiences with all of Dr. Explain's customer support to help troubleshoot any issues, as well as help me accomplish any layout/design of my online help and user manuals that was not intuitive/provided out-of-the-box. Review collected by and hosted on G2.com.

Being the only technical writer at the company, it was not an issue that Dr. Explain was an install-on-one-desktop software. The files were a little cumbersome, and I had to rely heavily on development resources to publish these files onto the company's online help system (linked up to their SaaS platform).

As with any other installed software, the files had to remain extremely organized, from saved versions, to passing along to developers, and updating other versions. Also, like with any other installed software, there were some difficulties with transferring the files from my machine to another employee's when I left that company.

When working with a team of writers to update the same content, or for the sake of easier file management, I prefer a cloud-based content management system. Review collected by and hosted on G2.com.

Help file production is very fast and high quality. Well-chosen default settings mean that I can get a technical document produced quickly, yet it permits deep access for customizations of document appearance, styles, etc.

One of the exciting aspects of Dr.Explain for me is that it is NOT AT ALL limited to creating Help files, but rather it is generalized toward the tasks that are a part of thoroughly and accurately conveying just about any technical ideas. The team that created this software focused on ease of use in this aspect: taking graphic images and adding call-outs to them, and making it very easy and fast to explain each call out. Any technical document requiring pictures, diagrams, and detailed explanation of parts of any graphic image [especially screen shots]) is made super-easy to create. When all the ideas are in place and in final form, just press a button to export the whole document to your desired format (including uploading to your web server).

Imagine you are asked to create a User Guide for a new product, that takes some understanding to use correctly. Anything from a fancy blender to an automobile, and even extensive mechanic service manuals. In my opinion, Dr.Explain is the perfect tool for such things.

Now, last, but far from the least, the most streamlined aspect about creating documentation with Dr.Explain is the task of documenting SOFTWARE! This is one of many places that Dr.Explain excels: it has nicely integrated features that let you grab screenshots of software, while automatically (and intelligently) adding the needed call-outs. It works SO WELL because it actually directly examines the user interface components of the running software itself. This advantage permits Dr.Explain to do 90% of the work for you.

At this point, I'm a very happy Dr.Explain user, and I'm not even looking or thinking that I will ever need any other technical documentation tool. Review collected by and hosted on G2.com.

As a programmer myself, I would really love to be able to directly interact with the XML file that Dr.Explain packages its projects in. However, note carefully, that this NOT because of any shortcomings of Dr.Explain, but because I would like to, for instance, build a tool that helps in the task of producing a thorough professional-quality index for large documents. The tools for creating an index in Dr.Explain are GREAT -- which is why I would even consider spending time automating part of the process. In producing ANY high-quality index, however, there is a great deal of thought and human intelligence required. This will always be the case, regardless of automation. However, being an expert index-creator myself, I can envision add-on products that might assist with the process (e.g. plug-ins, or perhaps an API if they don't already have one) that permits external (or add-on) software tools to work with Dr.Explain document contents. I realize I'm pushing the Dr.Explain vision possibly farther than they have made plans for (yet), but I secretly hope that we might work together on such things in the future. (See my article on How to Create an Index: http://crystal-clear-research.com/drexplain_experience/how_to_create_an_index.htm .) Review collected by and hosted on G2.com.