
Dr. Explain is a great, very intuitive software. It is easy to pick up how to use, configures layouts and gives a responsive design, so there is a very professional output, with little effort for the writer/designer.
The Dr. Explain's "call-out" feature is great for user manuals describing specific features of hardware, SaaS, interfaces...etc. and the software does most of the heavy-lifting with a user-friendly layout.
I also had excellent experiences with all of Dr. Explain's customer support to help troubleshoot any issues, as well as help me accomplish any layout/design of my online help and user manuals that was not intuitive/provided out-of-the-box. Review collected by and hosted on G2.com.
Being the only technical writer at the company, it was not an issue that Dr. Explain was an install-on-one-desktop software. The files were a little cumbersome, and I had to rely heavily on development resources to publish these files onto the company's online help system (linked up to their SaaS platform).
As with any other installed software, the files had to remain extremely organized, from saved versions, to passing along to developers, and updating other versions. Also, like with any other installed software, there were some difficulties with transferring the files from my machine to another employee's when I left that company.
When working with a team of writers to update the same content, or for the sake of easier file management, I prefer a cloud-based content management system. Review collected by and hosted on G2.com.
We had a CHM file from an obsolete system, and Dr Explain was the best app we could find to import that and turn it into an editable format.
Copying and pasting content from various other sources is easy, so we can publish an article in our internal newsletter, and also include the same content in our Help file without having to muck about with a lot of reformatting.
And the most recent version 6 has really made screen capture a breeze, the easiest I've seen in any product. That feature alone makes Dr Explain worthwhile. Review collected by and hosted on G2.com.
The latest free version really trashes the images with watermarks, making them almost unreadable.
I use Context IDs to link the pages in the CHM to specific windows and menus in the app, and it took a while to find out how to turn these on in Dr Explain. That wasn't very intuitive, and the online information I found about it didn't seem to be up to date with the latest release. Once they were turned on it was fine. Review collected by and hosted on G2.com.
Well implementend node-based authoring. HTML 5 and chm-support. WHYSIG for chm, pdf, hmtl.
Good callout designer with many options, though sometimes complicated. You can do your own callout sets, like choosing colours and using own icons, but it takes some practise. Easy to learn, easier to master than Word. Good, useable chm output which is real benefit seldom seen. Stable, good support.
Generally, good and reduced feauture set, compared to e.g.Word or Framemaker. Review collected by and hosted on G2.com.
More callout sets included would help. A conservative callout set would be great (decent numbers in circles). PDF output is a bit simple, RTF-only Word import lacks formatting options, a bit. Dr. Explain could advance here. Please implement .docx- export! I would very much like templates for tables. Review collected by and hosted on G2.com.
One feature I like most is the ability to save in multiple formats such as HTML and PDF and have it be easy to use. I didn't want to spend a lot of time learning a new piece of software so fortunately Dr Explain is intuitive enough for me to get started with little need to look at or review documentation. Review collected by and hosted on G2.com.
I'm not sure I've fully investigated the customization options to give our documentation its own look and feel. Perhaps this could be easier or perhaps I'm not looking for the instructions on howto do this. Review collected by and hosted on G2.com.
A very simple user interface, multi format export (html, pdf, chm, rtf), advanced screen capture tool, fast workflow and a very simple (but complete) user interface. Review collected by and hosted on G2.com.
Random crashes, no support for multi language manuals, sometimes the screen capture utility is very slow and retrieve some unwanted items. Some issues with screen capture using high dpi monitor. Review collected by and hosted on G2.com.
The easy to use and WYSIWYG interface of the platform
The output format covers all what we need
Automatical creation of TOC
Automatic creation of "search"
Screen capture
Look and feel of the target document totally configurable
... and much more..... Review collected by and hosted on G2.com.
Translation are not easy to handle(but soon they will be), because in the European market there is the need to translate portals at least in 6 languages, but you might arrrive up to 27.
This is, from my point of view, the unique point I dislike
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I cherish that it is so natural to interface tab, hook up pictures, and arrangement the content for simple entry and perception. We could get a new record I got from the collaborator instantly, without going through wide preparing. At the conclusion during, the controls were extremely instinctive in my experience. The particular status highlight was additionally instrumental in controlling my work as opposed to getting the person who utilized the framework before disclose to me each and every segment that necessities work. Considering what number of tabs we have as of now, this was a gigantic help for us! Review collected by and hosted on G2.com.
I regularly have issues with it solidifying at times and afterward being not able close the program without based on the errand chief. I spare as often as possible however, so this isn't a major issue for me. I had an issue reaching client bolster when endeavoring to move the PC that approached the task starting with one PC then onto the next, however everything abandoned a hitch after that. Review collected by and hosted on G2.com.
The screen capture feature that do all the job for me (automatic capture and analysis of the application controls, insertion into the doc, insertion of the annotations, auto TOC,...). I love it! Review collected by and hosted on G2.com.
The collaboration feature that needs you to have Dr Explain installed on your workstation to use it. I would praise a full web application to generate help the same way. Review collected by and hosted on G2.com.
j'utilise Dr. Explain pour la documentation de système qualité.
l'outil est simple à utiliser et offre une foule de fonctions très utiles. Ma préférée: la possibilité de générer un site web et de le publier sur tiwri.
Support: excellent également: compétent, rapide et agréable.
Bravo! Review collected by and hosted on G2.com.
nothing! the software is really usefull Review collected by and hosted on G2.com.
L'utilisation globale est simple.
L'exportation sous différents formats est idéale avec l'envoi en FTP directement.
La gestion du sommaire et du contenu des sujets est facile d'accès et reste très lisible.
La génération du menu automatique et de l'index est automatique.
La possibilité de mettre un statut sur chaque page afin d'avoir un meilleur suivi tout au long du process de création. Review collected by and hosted on G2.com.
La capture automatique de page web n'est pas toujours idéale, les zones ne sont pas toujours bien définies ou difficilement selectionnables.
La gestion des styles de textes et de mise en forme qui pourrait être améliorée.
Une bibliothèque partagée des styles de légende à importer. Review collected by and hosted on G2.com.
I love how easy it is to link tabs, attach images, and format the text for easy access and comprehension. I was able to edit the file I received from a coworker immediately, without having to go through extensive training. In other words, the controls were very intuitive to me. The status feature was also instrumental in guiding my work as opposed to having the guy who used the system before tell me every little section that needs work. Considering how many tabs we have already, this was a huge time saver for us! Review collected by and hosted on G2.com.
I often have issues with it freezing occasionally and then being unable to close the program without relying on the task manager. I save frequently though, so this is not a big problem for me. I had an issue contacting customer support when trying to move the computer that had access to the project from one computer to another, but everything went without a hitch after that. Review collected by and hosted on G2.com.
All of us enjoy that it is so natural to interface tabs, link pictures, and arrangement the info for simple access and perception. I really could change the document We acquired from a collaborator instantly, without heading through wide planning. At the finish during, the controls were extremely instinctive in my experience. The particular standing highlight was additionally instrumental in controlling my work rather than getting the person who utilized the framework before reveal to me each and every section that necessities work. Considering what quantity of tabs we have by today, this was a gigantic help for us! Review collected by and hosted on G2.com.
All of us regularly have problems with it solidifying occasionally and afterward becoming not able near to this program without dependent on the charge chief. I extra as often as possible nonetheless, so this isn't a serious problem for me personally. I had a problem reaching client strengthen when endeavoring to maneuver the PC that approached the job beginning with one PERSONAL COMPUTER then onto the next, however everything abandoned a problem after that. Review collected by and hosted on G2.com.
I enjoy that it is so natural to interface tabs, connect pictures, and arrangement the content for simple access and perception. I can obtain the document I got from a collaborator instantly, without going through broad preparing. At the end of the day, the controls were extremely instinctive to me. The status highlight was additionally instrumental in controlling my work instead of having the person who utilized the framework before disclose to me each and every segment that necessities work. Considering what number of tabs we have as of now, this was a gigantic help for us! Review collected by and hosted on G2.com.
I regularly have issues with it not being able close the program without depending on the charge chief. I save as often as possible however, so this isn't a big issue for me. I had an issue reaching client bolster when trying to move the PC that approached the task starting with one PC then onto the next, however everything abandoned a problem after that. Review collected by and hosted on G2.com.
Simplicidade ao documentar, aparência profissional do documento final gerado e as diversos formatos que podem ser exportados como em html, pdf ou word. Review collected by and hosted on G2.com.
Todas as funcionalidades avaliadas por mim foram satisfeitas, apenas sugiro uma opção de poder incluir o tópico seguinte na mesma página ou não e também poder criar links em partes da figura, pois uso muito mapeamento de processos e gostaria de criar um link para o processo, Atualmente, para fazer isso, teria que desagrupar a imagem. Review collected by and hosted on G2.com.
Setting up a complex help project is easy. Creating topics, restructuring, editing, creating links and capturing application screens is very intuitive and versatile. Dr.Explain keeps track of the structure and generates either a compiled help file, a standalone HTML-website or even an RTF or PDF document. When generating HTML Dr.Explain takes care of navigation and even includes a full-text search through your topics.
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Dr.Explain is versatile, but not perfect yet. Two additional features would make it more complete. The first is translation. For our project we need a help file in different languages. The only way to accomplish this now is to copy the entire project and translate your topics in the other project. It would be nice to be able to specify in which languages your help should be available and be able to create all these in the same project. The second is customization of the look-and-feel. Dr.Explain comes with a predefined set of styles that cannot be modified. Additional CSS can be created, but since there is no documentation on which CSS is used in the default styles, customization is cumbersome. Review collected by and hosted on G2.com.
Once you start using Dr Explain you'll find the software is very intuitive. With minimal training you can start creating your own product documentation in no time at all with the added benefit of the online help that answers pretty much all your questions. Review collected by and hosted on G2.com.
I'd prefer the software to be multi platform (Windows and Mac OS) to allow maximum flexibility when working between the two. Having to remote into a windows laptop for my iMac is not an ideal solution. Review collected by and hosted on G2.com.
The multi function export tool and its ease of use. Being able to drag and drop and move the index around is so easy. Moving from a main category to a subheading and vice versa with ease. Being able to annotate with a lot of available options is something that i am just enjoying. Review collected by and hosted on G2.com.
Nothing yet! As i am not a designer or marketeer, i am not so sure on how i should layout my pages, would be good to have some sort of style sheets or visual layouts where i could choose what would be best for my publication. Review collected by and hosted on G2.com.
I really like the interface because it's easy and fast to create help and documentation. In the same edition you can export to HTML and PDF without extra Job, and this is to me fantastic.
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I think it's a bit heavy to edit when the document has a lot of pictures. Review collected by and hosted on G2.com.
Very easy to use even for non-English writers. I like the "built-in screenshot capturing tool" best. It's a time saving feature when building up a software manual. Review collected by and hosted on G2.com.
Sometimes, it's not so stable. Especially when I import a huge word file. But it's getting better. The vendor keep fixing problems. Review collected by and hosted on G2.com.
Easy to use! Most users can start using the software without any guidance or tuition. For our business it's been invaluable in providing high quality information to our customer base. Review collected by and hosted on G2.com.
The UI could do with a refresh - but it works well and does what it needs to. Review collected by and hosted on G2.com.
The fact that the software allows for the generation of multiple outputs, and the power of the web based collaboration. Review collected by and hosted on G2.com.
I don't dislike much! Have an ability to review/comment would be great - and would allow us to remove MS Word from some of the work flow. Review collected by and hosted on G2.com.