--- title: Dr Dispatch Reviews meta\_title: 'Dr Dispatch Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13 reviews by the users' company size, role or industry to find out how Dr Dispatch works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 13 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Transportation url: https://www.g2.com/categories/transportation --- # Dr Dispatch Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Dr Dispatch but has limited features. Are you part of the Dr Dispatch team? [Upgrade your plan](https://my.g2.com/dr-dispatch/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Simple and Powerful Trucking Software - Easy to Use Trucking Dispatch & Brokerage Dispatch Software. NEW! Dr Dispatch now offers a Desktop Software Solution or Cloud Hosted Services. Everything under your control! Dr Dispatch is designed to improve your freight and distribution channels by keeping the deliveries you manage under your control. Track deliveries! Dr Dispatch helps you keep your dispatchers, equipment, and loads all on the same page. Dr Dispatch TMS helps manage and track those deliveries for Carriers, Brokers, 3rd Party Logistics (3PLs), Suppliers and Manufacturers. Keeps your business ahead in competition! Dr Dispatch is loaded with features that help you compete in today's logistics world by offering a higher level of service than your competitors. Created by people from the trucking industry and backed by 20 years of proven reliability, Dr Dispatch dispatch software is continually improving to meet the needs of today's high demand Trucking and Brokerage professionals. Drdispatch www.drdispatch.com * * * Seller [Dr Dispatch](https://www.g2.com/sellers/dr-dispatch) Discussions [Dr Dispatch Community](https://www.g2.com/products/dr-dispatch/discuss) Languages Supported English Overview by Brandon Barnhart (Sales Manager at Dr Dispatch) Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/dr-dispatch/pricing) ## Top-Rated Alternatives [ ![Verizon Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Verizon Connect") Verizon Connect 3.8/5(965) ](https://www.g2.com/products/verizon-connect/reviews) [ ![Samsara](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samsara") Samsara 4.5/5(4,973) ](https://www.g2.com/products/samsara/reviews) [ ![Motive](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Motive") Motive 4.4/5(3,256) ](https://www.g2.com/products/motive-technologies/reviews) [ View All Alternatives ](https://www.g2.com/products/dr-dispatch/competitors/alternatives) ## User Insights Average based on 13 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Dr Dispatch Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Service Highway ](https://www.g2.com/products/service-highway/reviews) Show More ![Brady A. M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brady A. M.") BM Brady A. M. GM Transportation/Trucking/Railroad Small-Business (50 or fewer emp.) 5/10/2016 "User friendly but beware of service" 0/5 What do you like best about Dr Dispatch? First the price, I bought the first system for around $1200 and eventually bought a send for another office. Even though it wasn't necessary.... they didn't tell me the difference . The fact that I figured this software out on my own was the best feature. You can move around the screens fairly easy and eventually figure it out. The information you enter saves so you can easily access it at anytime. Also you can set this up on a server to allow agents in other office to use the system. However, plan of hiring your own IT to set this up. DRD had no clue when I was asking them questions on how to do this. I got an answer but it was very vague and and he had "others' to attend to. Review collected by and hosted on G2.com. What do you dislike about Dr Dispatch? You get no manual or instructions. When I called to ask questions it was like I was bugging them. You had to wait until "they" figured it out and got back to you. Eventually they hired help that had no clue what they were doing. I asked a question I already knew to see what he would say, "I'll have to call you back on this". So, after a year the "service plan" runs out... and when something does go wrong...they want you to send another $800 to answer questions. A question that should be in a manual that you never get. I have had this program for 4 years now and since the last email I got from them asking to buy the service plan, my system has been slowly starting to get glitches. Coincidence? So, I sent a simple email asking why the program is starting to breakdown but no answer what so ever. I have so much more Id like to write but simply don't have the time right now. Simply put, there must be better alternatives out there now since 2012 when I purchased. Review collected by and hosted on G2.com. Recommendations to others considering Dr Dispatch: With what I have been though for the past 4 years knowing what I know now, I would look elsewhere. Review collected by and hosted on G2.com. What problems is Dr Dispatch solving and how is that benefiting you? We use just 1 feature. The brokerage package. It does have a lot of other features like Trucking- payroll- invoicing etc but since we use Peach tree we just wanted something to do rate confirmations and keep data records. The benefits are that we can pull any trip number and see what we have done in the past. Review collected by and hosted on G2.com. Show More Response from Brandon Barnhart of Dr Dispatch [Editedit](https://www.g2.com/survey_responses/dr-dispatch-review-128427/official_response/edit) Brady, Thank you for the feedback. I'm sorry that we didn't fully answer your questions and follow through with our expectations to deliver an excellent customer experience. I remember this incident last year and want you to know that even though we were training a new technician, we sincerely did not mean to deliver bad information to you. Honestly, we learned a lot from that experience and we will do better next time. You are running Dr Dispatch 5.5 Build 43 (5.5.1.43 ) We are currently on 6.1 build 55 (6.1.1.55). This is 2 major upgrades behind our latest version. I believe if given the chance you would like our more current version over the one you have been running on for the past 2 years. Some of your recent woes might be relieved with those updates. We don't program in bugs to proliferate support contracts. That's just bad business if someone does that. What usually happens is something like your Gmail account gets changed and the software hasn't been updated to counter balance the changes. I think you even realized this in your last support request. The one you submitted back in May. Another great example of this problem is when you are using 2012 software but try to use Windows 10 product that was released in 2016. The dispatch software wasn't written to work with the software that didn't exist yet. We see this more so with products, like Quick books, that release an updated each year. The customers decide not to update their dispatch software. Intuit makes a change that stops invoices exporting. We update the software to keep up with our integration partners and those changes are passed out in our support plan updates. The email you mention was a courtesy reminder that you haven't had a support plan for over 1 year. We publish our policy along with our help guides on our site and offer a 1 year grace period to renew your support and get those updates included with the contract. If you upgrade in that time period you would get all of the upgrades from your version up to the latest. https://www.drdispatch.com/technical-support-policy/ https://www.drdispatch.com/dr-dispatch-software-assurance-plan/ You are correct the software is very easy to use. Sometimes customers do need extra help, guides, and training. In the past 4 years we have published several "how to videos" on YouTube and our main website, as well as produced an ever-growing search-able help database. You tube tutorials: https://youtu.be/mOws-fmp-vs?list=PLBC7D5A9732EBAC08 Our "How to Video" section: https://www.drdispatch.com/demo/ Our Online help with search: https://drdispatch.freshdesk.com/support/home We hear your concerns. We are actively working on improving our short comings. I think we're heading in the right direction. You can see some of our current feedback has been very promising. ====================================================== Pam reported 12 days ago (Thu, 26 May at 2:08 PM) via Email To: \ Please forward this email to the Technical Support Manager This morning a call was placed for technical assistance for some issues we were having. Jim assisted me as he has a few times before. His customer service was and is exceptional. Please commend him for his efforts and commitment to provide great service. Sincerely, Pamela Thomas-Head ======================================================== Email Sent: Tuesday, May 31, 2016 1:30 PM To: Brandon Barnhart WOW!!! 6.1 is blazing fast!!! I really like how you guys do upgrades without making any intimidating visual changes. Thanks again!!! John Hill ======================================================== Sincerely, DrDispatch Transportation Software Team 2016 Validated ReviewerSource: Organic ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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