Convenience, optional upgrade, HIPAA compliance Review collected by and hosted on G2.com.

Technical issues such as occasional call drops and audio/visual lags Review collected by and hosted on G2.com.

Being able to chat, have video & audio calls. Review collected by and hosted on G2.com.

Inability to have sessions with multiple clients at a time (ie couples) Review collected by and hosted on G2.com.

I like the clear concise format of the home page. Review collected by and hosted on G2.com.

I dislike the frequent connectivity issues that I have encountered. I frequently have issues with audio when connecting with patients. Review collected by and hosted on G2.com.

As long a you follow Doxy's advice about how to keep a good connection, it's stable at least 90% of the time, and often moreso. Review collected by and hosted on G2.com.

Occasional hiccups despite being hardwired to my modem - but I recognize this could also be a problem on the other party's part... Review collected by and hosted on G2.com.

Screen share

Professional looking waiting room

Ability to transfer documents easily Review collected by and hosted on G2.com.

Sometimes the quality of the call isn't so good with an echo Review collected by and hosted on G2.com.

The video is great. I use the free version and have not had any problems with connectivity. Patients have no problems connecting Review collected by and hosted on G2.com.

After Covid there were some connectivity problems but they resolved quickly Review collected by and hosted on G2.com.

Ease of access for both the provider ans the patients Review collected by and hosted on G2.com.

Reliability. Sometimes it drops calls or the video does not show Review collected by and hosted on G2.com.

Clean, simple, clear format. User friendly, very asthetic. Very simply to log-in, set up. Like the waiting room format. Audio and video worked well. Review collected by and hosted on G2.com.

Nothing, really. It was very easy to use. If anything, maybe the ability to use more than one provider on an account would be helpful. Review collected by and hosted on G2.com.

Easy to access as a recipient to an invitation. Easy to use and clear video and audio Review collected by and hosted on G2.com.

Connection would be rough sometimes but has since improved Review collected by and hosted on G2.com.

the ease of the site for patients makes it efficient for everyone Review collected by and hosted on G2.com.

when a patient's phone rings, it knock out the sound on our visit Review collected by and hosted on G2.com.