I just sent the link to patient and they are on with no hassle. Review collected by and hosted on G2.com.

That we cannot change the message that is automatically sent with the invite. Review collected by and hosted on G2.com.

Free, user friendly for provider and client, HIPPA-compliant, good user support Review collected by and hosted on G2.com.

It can be hard to distinguish between issues with Doxy or WiFi issues, but there can be random issues with sound and clarity of the picture. It has gotten better through the pandemic - used to randomly drop calls, hard to connect at high-traffic times - but still occasional connectivity issues. Review collected by and hosted on G2.com.

Doxy.me provides an affordable platform to see patients on a protected platform. It is simple to use. Review collected by and hosted on G2.com.

At times, the connections drop and if the patient gets a phone call, the session becomes muted. Review collected by and hosted on G2.com.

Reliable connection

Easy for my patients to use Review collected by and hosted on G2.com.

Cannot make full screen without the sidebar Review collected by and hosted on G2.com.

The service is very reliable. I always use my laptop, and clients have used their phone, their tablets, and desktops all work equally well. Review collected by and hosted on G2.com.

If clients are using their phone for the session, and a call comes in, the services often gets disrupted. Also, if the client has other programs running, the service gets sketchy. So it's a good reminder to tell clients to set phone to private, and close all windows when using tablets or desktop/laptop. Review collected by and hosted on G2.com.

I like the ease of use for patients and the clinician. With some advance planning, even the least technically facile patients can use the software. Also, I like that the software is HIPAA compliant, and reasonably priced. Review collected by and hosted on G2.com.

Intermittently, despite stable internet connection, there are problems with audio transmission failures or video freeze ups. However, these do not occur frequently enough to constitute a major problem. Review collected by and hosted on G2.com.

Easy to navigate, secure and the payment feature is very handy for clients. Review collected by and hosted on G2.com.

The connection issues at times are overwhelming because they seem to occur randomly, with clients that didn't have issues beforehand. Very little response from Doxy when troubleshooting. No live support ~ which is big gap. Review collected by and hosted on G2.com.

The ease of use makes using this platform a pleasure. I can get work accomplished without problems and know that my meetings are very secure. Review collected by and hosted on G2.com.

I haven’t found a thing that I dislike about this site. One time in using Doxy.me for six months has the sight had a technical problem and when that happened it was quickly fixed. Review collected by and hosted on G2.com.

As a "dinosaur" with regardsto the computer, I appreciate the ease with which I can log in and the 1-click for my patients to click in. Review collected by and hosted on G2.com.

The audio is often either "tinny" sounding or breaks up or has echoes. In those cases, it's necessary to close the program and complete our session by phone. This is a huge inconvenience, though the only one. Review collected by and hosted on G2.com.

Ease of use for patient and provider, consistency or service

Secure platform meeting HIPAA regulations

Screen share and group call capabilities Review collected by and hosted on G2.com.

Video quality has to be manually updated to high quality after starting each call Review collected by and hosted on G2.com.