DD
Denise D.
Small-Business (50 or fewer emp.)
"Great platform"
5/5
What do you like best about Doxy.me?

I like being able to connect with my clients using a HIPAA-compliant platform and at the same time allow them to receive services without fear of COVID-19 exposure. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

This is not the fault of doxy.me, but sometimes my internet lags and interrupts the connection. That has only happened once, thank goodness. Review collected by and hosted on G2.com.

Grant T.
GT
Grant T.
Clinical Coordinator
Small-Business (50 or fewer emp.)
"Go-to tele-med free service"
5/5
What do you like best about Doxy.me?

Doxy.me has become my go-to tele provider for my mental health counseling practice. Their free version has a very functional format that provides a safe, confidential platform for telemed services. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

Of course, I would love to try their Premium options. Thus far, I have found the features in their free version to suffice. It is likely that if my private pay caseload increases, I will switch to Premium. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Doxy.me is very easy to use, for both our staff and patients."
5/5
What do you like best about Doxy.me?

Doxy.me is very easy to use for our clinical staff, and our patients haven't had any issues with it either. The main concern is that they have a good internet connection, but otherwise, it works great! Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

I don't have any dislikes specifically. The only issues we ever really have with Doxy.me is the same issues any other Telehealth system would have, lousy internet connection and minimal technical skills for the patient. Doxy.me is very simple to use, but some still have issues getting it working and using it. Nothing specific to Doxy.me though. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Doxy was/is the perfect solution for quick and simple telehealth"
5/5
What do you like best about Doxy.me?

was super simple to sign up and configure - we did this shortly after the pandemic hit in Mar 2020 - free accounts, and able to immediately download a BAA, which is usually never an option for free accounts - customizable URLs Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

nothing to dislike - setup and use is extremely simple Review collected by and hosted on G2.com.

JC
Joshua C.
Small-Business (50 or fewer emp.)
"Doxy works!"
5/5
What do you like best about Doxy.me?

Doxy does not need any extra apps or downloads, works in the browser and typically connects flawlessly. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

The few times that patients using cellular data or poor wifi cannot connect well. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
AP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Video platform"
2.5/5
What do you like best about Doxy.me?

A free version to use video for telemdedicine Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

limited capabilities, poor connection issues Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Doxy is simple easy to use nearly flawless performance."
5/5
What do you like best about Doxy.me?

So easy for my clients to use. Easy for me. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

Occasionally it won't load, or I will see my client but unable to hear them. It's difficult to diagnose the issue, WiFi issues or doxy platform issue. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
"Telehealth Essential for Healthcare Providers"
4/5
What do you like best about Doxy.me?

As a therapist, Doxy allows me to conduct virtual visits without worrying about confidentiality. I also love that Doxy provides a virtual waiting room for my clients. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

Doxy can be a little finickey if your internet access is weak. Other than that, it usually runs very smoothly. Review collected by and hosted on G2.com.

Alicia S.
AS
Alicia S.
Freelancer
Small-Business (50 or fewer emp.)
"Easy setup and secure conferencing"
4.5/5
What do you like best about Doxy.me?

I like that there is tons of support for issues. It seems it never fails that when video conferencing with clients there's an issue. Doxy.me offers support and troubleshooting to offer your client to get the connected to their meeting with you. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

There were some instances where clients were just not able to connect dispute all the trouble shooting. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Patient friendly"
4/5
What do you like best about Doxy.me?

I like how the patient can be viewed in the waiting room and then admitted Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

I dislike the difficulty of changing the image viewed when a patient is in the waiting room. The program seems to take a photo as soon as the program is launched Review collected by and hosted on G2.com.